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Holiday Inn Express Lichfield

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Wall Island Birmingham Road | Shenstone, Lichfield WS14 0QP, England
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Holiday Inn Express Lichfield
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Holiday Inn Express Lichfield
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285 reviews from our community

Traveler rating
    78
    111
    63
    22
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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    (78)
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Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 1 night on business and I was very impressed by the cleanliness and facilities in the room. The staff on reception were very polite and helpful and it was great that the meal allowance could be used at Frankie & Benny's nearby! Will definitely use the chain again.

Was this review helpful? Yes
LichfieldHIEX, Front Office Manager at Holiday Inn Express Lichfield, responded to this review

Dear customer, Thank you for taking the time to leave a 5 star review of your recent stay with us. I'm delighted to learn that you found the staff members polite and helpful at the hotel which contributed towards a enjoyable experience. I ensure you that these positive comments will be passed onto everyone. We thank you for choosing us... More 

Chippenham, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a fairly quite and friendly place to stay. Its easy to get to from the motorways has clean rooms with the usual complimentary coffee and tea bedroom facilities. Good comfy beds and pillows (hard & soft choice). Breakfast was excellent with huge variety and relaxed surroundings. Staff very helpful. My father in law who was with us, loved... More 

Was this review helpful? Yes
LichfieldHIEX, General Manager at Holiday Inn Express Lichfield, responded to this review

Dear Philip, Thank you for taking the time to leave your feedback on Tripadvisor. I am glad that you had an enjoyable stay and trust that you had a memorable visit to the National Memorial Arboretum. We hope to see you for your next visit to the area and would be happy to learn how we can further enhance your... More 

Lincolnshire, United Kingdom
Senior Contributor
28 reviews 28 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We travel and stayed at many hotels in the UK, we do stay at several Holiday Inns and must make comment about this one in Lichfield, the staff are attentive and very business like professionals always ready to assist with all your requirements it is not cheap and cheerful its very clean and staffed well, staff know your needs and... More 

Was this review helpful? Yes 1
LichfieldHIEX, General Manager at Holiday Inn Express Lichfield, responded to this review

Dear Eddie, Thank you for the five star review. My team and I word hard to ensure that our customers have an enjoyable stay and we appreciate your loyalty to our hotel. If not already a member you may wish to consider joining IHG Rewards Club which recognises and rewards our loyal customers, our hotel team would be happy to... More 

North Wales
Contributor
14 reviews 14 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed over two nights whilst visiting the area. When we entered reception, the staff were there to greet us, with a welcoming smile. The reception area was quite large and very clean. Booking-in was efficient and simple and I had requested an upper floor room, which was catered for. The room was generous and exceptionally clean. The beds were very... More 

Was this review helpful? Yes 1
LichfieldHIEX, General Manager at Holiday Inn Express Lichfield, responded to this review

Dear customer, Thank you for your great review following your recent stay with us. Our team take the time to read all feedback from customers and always appreciate the positive comments that are given. We look forward to seeing you soon. Kind Regards Alex More 

Saltash, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Booked for a 2 Night stay to visit The National Arboretum. We were made very welcome. Staff were very friendly and most helpful. Breakfast which was included in the price was very good and adequate certainly sets you up for the day. Room was spacious and very comfortable and very clean. An abundance of Ironing Boards & Irons near Reception... More 

Was this review helpful? Yes 1
LichfieldHIEX, Front Office Manager at Holiday Inn Express Lichfield, responded to this review

Dear customer, Thank you for leaving a 5 star review of your recent stay with us. I really hope you enjoyed visiting the National Arboretum. We really appreciate you taking the time to leave such lovely comments about our team, your room and the high quality breakfast we provide. We take great pride in delivering a great service, so it... More 

Liverton, United Kingdom
Top Contributor
65 reviews 65 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very well run and comfortable hotel with friendly staff and a great service. We had 2 rooms 227 / 228 both of which where clean and well laid out. The buffet breakfast was ample and really tasty. For a good price and a cozy sleep after a long day this hotel is ideal. The only down side for us... More 

Was this review helpful? Yes 2
LichfieldHIEX, Guest Relations Manager at Holiday Inn Express Lichfield, responded to this review

Dear Martin, Thank you for taking the time to leave a review of your recent stay with us. I'm delighted to learn that you found the staff members friendly at the hotel which contributed towards a enjoyable experience. I ensure you that these positive comments will be passed onto everyone. Please remain assured that your comments regarding the smoking area... More 

Aberystwyth
Top Contributor
70 reviews 70 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights &I must compliment the staff for a perfect break. We received a warm welcome on arrival & our room was second to none wherever we have stayed. Roomy, spotlessly clean fresh & airy. 100% excellent & quiet. The breakfast as usual in the HI Ex was self service - again, smiling welcomes each morning... More 

Was this review helpful? Yes 2
LichfieldHIEX, Guest Relations Manager at Holiday Inn Express Lichfield, responded to this review

Dear Chris, Thank for you for taking the time to leave a 5 star review of your recent stay with us. I'm delighted to learn that you found the staff members friendly at the hotel which contributed towards a enjoyable experience. I ensure you that these positive comments will be passed onto everyone. We thank you for choosing us for... More 

Shoreham-by-Sea, United Kingdom
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 22, 2015

My second visit and once again I found ALL the staff were very friendly and helpful throughout our weekend visit . Very clean , quiet and a good selection for breakfast . Good location , short trip into Lichfield and in easy distance for the National Memorial Arboretum

Was this review helpful? Yes 2
LichfieldHIEX, General Manager at Holiday Inn Express Lichfield, responded to this review

Dear Pete, Thanks for the 5 star review and coming back to us for your recent visit. I am glad to learn that you had a good visit to the area and it is particularly pleasing to learn that the team in the hotel contributed towards making your experience an enjoyable one. We look forward to seeing you again when... More 

Ossett, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 22, 2015

I got a deal for £48 for the night, which was cheaper than the one nearer to Drayton Manor. I stayed here with my 2 year old. The member of staff on reception was friendly...the room & bathroom was clean and big enough. We needed to eat so went over to Frankie & Bennys which was handy (there's also a... More 

Was this review helpful? Yes 2
LichfieldHIEX, General Manager at Holiday Inn Express Lichfield, responded to this review

Dear Katie, Thank you for taking the time to leave a review. I am glad that you found that we offered you a great value experience and hope that your trip to Drayton Manor was fun and enjoyable for you and your 2 year old. We look forward to seeing you when your next Visit Drayton Manor. Kind Regards Alex More 

Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 21, 2015 via mobile

Saturday night stay, very cheap. Warm and super efficient service, staff on desk excellent. Rooms spacious and well appointed. Great buffet style breakfast included, continental and some hot items too, sausage beans scrambled eggs. Bar open all night, a bit expensive but thats hotel prices for you. Hotel is by a busy road and 24 hr McDonald's but I still... More 

Was this review helpful? Yes
LichfieldHIEX, General Manager at Holiday Inn Express Lichfield, responded to this review

Dear customer, Thank you for taking the time to tell other customers about your experience with us. I am glad that you had an enjoyable stay and it is great to learn that you would stay with us again in the future. We look forward to seeing you again for your next visit to the area. Kind Regards Alex More 

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