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Holiday Inn Express Lichfield

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Wall Island Birmingham Road | Shenstone, Lichfield WS14 0QP, England
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Holiday Inn Express Lichfield
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Holiday Inn Express Lichfield
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302 Reviews from our TripAdvisor Community

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Traveler rating
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    116
    67
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • All months
    (302)
  • Mar-May only
    (79)
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glasgow
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed 2 nights with my wife. Excellent value hotel, very clean, nice rooms, friendly and welcoming staff, particularly Dave and Meg at reception. Convenient location on outskirts of Lichfield and handy for Motorways. Buffet breakfast is nice, with some hot items too. Bar service also available, with snacks, etc. Nice pint of Boddingtons. Overall, i would recommend this hotel as... More 

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Glasgow, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here over night on route home from our holiday. It's a great place with extremely friendly staff that go beyond the call of duty to help. Always have a smile on their face! Will definately be back. Rooms were well serviced and plenty of towels available. Lift was a bit dodgy though.

Was this review helpful? Yes
LichfieldHIEX, Front Office Manager at Holiday Inn Express Lichfield, responded to this review

Dear Customer, Thanks so much for your review of our hotel. We are delighted to learn that you enjoyed your recent stay with us here at Lichfield and that we were able to meet your needs. I will definitely make sure this message gets passed on to the rest of the team. Kind Regards, Jack Bailey. More 

Preston, United Kingdom
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here as it was halfway between offices I was visiting. It's a very basic hotel, doesn't have a restaurant and the hotel is located on the outskirts. So if you can't be bothered with driving the options are Macdonnalds or Frank & Ben which are both near the hotel. The room was clean ish, there was a long... More 

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LichfieldHIEX, Front Office Manager at Holiday Inn Express Lichfield, responded to this review

Dear Customer, Thanks for your review of our hotel. We really appreciate your feedback and we will definitely make a note of all your comments. Also just so you know we are going to be introducing a food menu to the hotel in the near future so that will be in place by the end of this year, if you... More 

Aylesbury, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Well placed for the wedding venue 15 minutes away. Staff were very friendly and helpful and even looked up local florists for me. Room was clean and a good size. There was a good selection for breakfast. All in all a good experience I would be happy to recommend to others.

Was this review helpful? Yes
LichfieldHIEX, Front Office Manager at Holiday Inn Express Lichfield, responded to this review

Dear Customer, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will definitely make sure that this message gets passed onto the rest of the team. Hope to see you again soon. Jack. More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here when we came to Lichfield to visit some friends. The reception staff were very friendly and helpful. When we came back to the room in the evening, we found the room very noisy from the road and car park outside and from guests walking down the corridors. We were on the ground floor and our room looked... More 

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LichfieldHIEX, Front Office Manager at Holiday Inn Express Lichfield, responded to this review

Dear Customer, We are very sorry to hear that you found your room to be noisy. If you do stay with us again I advise you to request a 'quiet room' when making your booking and we will be more than happy to make sure you are assigned a room on the other side of the hotel away from the... More 

Leeds, United Kingdom
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 1 week ago

Well-placed as a stopover in the Midlands, this HI Express provides friendly, basic and clean accommodation. The website is poor [couldn't book two different types of room in one booking]; the bar is extremely expensive [£5.70 for two J2Os] and there is no bitter available at all. Yes breakfast is included, but the quality of the food on offer is... More 

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London, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited this hotel back after 6 years but things have got better and better. Value is added as before the Breakfast was never included but now it was so helped a lot. Plus the staffs attitude is fabulous

Was this review helpful? Yes
LichfieldHIEX, Front Office Manager at Holiday Inn Express Lichfield, responded to this review

Dear Customer, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Jack. More 

near London
Level Contributor
99 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent one night here to break quite a long journey and it was ideal. The room was standard no frills but clean and comfortable. This was during the recent heatwave and there was even an electric fan provided - a very welcome feature. The room was really quiet and the breakfast gave me a good start in the morning.... More 

Was this review helpful? Yes
LichfieldHIEX, Front Office Manager at Holiday Inn Express Lichfield, responded to this review

Dear Customer, Thanks for the 5 star review of our hotel. We are delighted to hear that you had such a pleasant stay with us. I will make sure these comments are passed on to the rest of the team as our guests satisfaction is something we take great pride in here at Lichfield. Hope to see you again soon.... More 

Vancouver, Canada
Level Contributor
80 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Typical HI Expess. Fairly basic rooms with a rather soft bed. Nice that breakfast was included. Staff was helpful in ensuring our room choice was met. I would stay here again if in the area as it was well located for both Lichfield and Sutton Coldfield and good value vs other hotels in the area.

Was this review helpful? Yes
LichfieldHIEX, Front Office Manager at Holiday Inn Express Lichfield, responded to this review

Dear Customer, We are delighted to learn that you enjoyed your recent stay with us here at Lichfield and that we were able to meet your needs. I will ensure this message is passed on to the rest of the team. Hope to see you again soon. Jack. More 

Manchester, United Kingdom
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 18, 2015

We were visiting for the Staffordshire 70.3 and booked two rooms. A friend booked the rooms and at the last minute we needed to change things round, rang late the night before and the staff could not have been more helpful or friendly, this continuted when on site, nothing was too much trouble and every question met with friendly professional... More 

Was this review helpful? Yes
LichfieldHIEX, Front Office Manager at Holiday Inn Express Lichfield, responded to this review

Dear Customer, Thanks for leaving such a great review. We are delighted to hear that you had such a pleasant stay with us. We take pride in our customer service and therefore love to hear that our guests are happy and that we met your needs. Hope to see you again soon. Jack. More 

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