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Holiday Inn Express Lichfield

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Wall Island Birmingham Road | Shenstone, Lichfield WS14 0QP, England
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Holiday Inn Express Lichfield
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288 Reviews from our TripAdvisor Community

Traveler rating
    79
    112
    63
    22
    12
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78
75
19
64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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Buckinghamshire, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

I stayed here last week as part of a wedding party, the hotel is clean welcoming, rooms are a good size and comfortable beds! The lady on reception was very accommodating and even arranged our taxis for us. Breakfast was impressive and there were plenty of seating available for us to all sit together! Only negative I have is that... More 

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

I arrived here with my husband in April as a annual visit to the memorial arboretum. It looked very busy when i arrived on a Tuesday evening, the two reception girls were already hard at work serving customers on the bar but friendly acknowledged i was at reception. I looked into the office door to see a man appearing to... More 

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Pontypridd, Wales, United Kingdom
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for 1 night. Staff very helpful, rooms excellent, breakfast excellent and the price we paid was also very good. Ideal hotel for visiting the arboretum. Would definitely recommend this hotel as we had no problems

Was this review helpful? Yes
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 1 night on business and I was very impressed by the cleanliness and facilities in the room. The staff on reception were very polite and helpful and it was great that the meal allowance could be used at Frankie & Benny's nearby! Will definitely use the chain again.

Was this review helpful? Yes
LichfieldHIEX, Front Office Manager at Holiday Inn Express Lichfield, responded to this review

Dear customer, Thank you for taking the time to leave a 5 star review of your recent stay with us. I'm delighted to learn that you found the staff members polite and helpful at the hotel which contributed towards a enjoyable experience. I ensure you that these positive comments will be passed onto everyone. We thank you for choosing us... More 

Chippenham, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a fairly quite and friendly place to stay. Its easy to get to from the motorways has clean rooms with the usual complimentary coffee and tea bedroom facilities. Good comfy beds and pillows (hard & soft choice). Breakfast was excellent with huge variety and relaxed surroundings. Staff very helpful. My father in law who was with us, loved... More 

Was this review helpful? Yes
LichfieldHIEX, General Manager at Holiday Inn Express Lichfield, responded to this review

Dear Philip, Thank you for taking the time to leave your feedback on Tripadvisor. I am glad that you had an enjoyable stay and trust that you had a memorable visit to the National Memorial Arboretum. We hope to see you for your next visit to the area and would be happy to learn how we can further enhance your... More 

Lincolnshire, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We travel and stayed at many hotels in the UK, we do stay at several Holiday Inns and must make comment about this one in Lichfield, the staff are attentive and very business like professionals always ready to assist with all your requirements it is not cheap and cheerful its very clean and staffed well, staff know your needs and... More 

Was this review helpful? Yes 1
LichfieldHIEX, General Manager at Holiday Inn Express Lichfield, responded to this review

Dear Eddie, Thank you for the five star review. My team and I word hard to ensure that our customers have an enjoyable stay and we appreciate your loyalty to our hotel. If not already a member you may wish to consider joining IHG Rewards Club which recognises and rewards our loyal customers, our hotel team would be happy to... More 

North Wales
Contributor
14 reviews 14 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed over two nights whilst visiting the area. When we entered reception, the staff were there to greet us, with a welcoming smile. The reception area was quite large and very clean. Booking-in was efficient and simple and I had requested an upper floor room, which was catered for. The room was generous and exceptionally clean. The beds were very... More 

Was this review helpful? Yes 1
LichfieldHIEX, General Manager at Holiday Inn Express Lichfield, responded to this review

Dear customer, Thank you for your great review following your recent stay with us. Our team take the time to read all feedback from customers and always appreciate the positive comments that are given. We look forward to seeing you soon. Kind Regards Alex More 

Saltash, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Booked for a 2 Night stay to visit The National Arboretum. We were made very welcome. Staff were very friendly and most helpful. Breakfast which was included in the price was very good and adequate certainly sets you up for the day. Room was spacious and very comfortable and very clean. An abundance of Ironing Boards & Irons near Reception... More 

Was this review helpful? Yes 1
LichfieldHIEX, Front Office Manager at Holiday Inn Express Lichfield, responded to this review

Dear customer, Thank you for leaving a 5 star review of your recent stay with us. I really hope you enjoyed visiting the National Arboretum. We really appreciate you taking the time to leave such lovely comments about our team, your room and the high quality breakfast we provide. We take great pride in delivering a great service, so it... More 

Liverton, United Kingdom
Top Contributor
65 reviews 65 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 26, 2015

A very well run and comfortable hotel with friendly staff and a great service. We had 2 rooms 227 / 228 both of which where clean and well laid out. The buffet breakfast was ample and really tasty. For a good price and a cozy sleep after a long day this hotel is ideal. The only down side for us... More 

Was this review helpful? Yes 2
LichfieldHIEX, Guest Relations Manager at Holiday Inn Express Lichfield, responded to this review

Dear Martin, Thank you for taking the time to leave a review of your recent stay with us. I'm delighted to learn that you found the staff members friendly at the hotel which contributed towards a enjoyable experience. I ensure you that these positive comments will be passed onto everyone. Please remain assured that your comments regarding the smoking area... More 

Aberystwyth
Top Contributor
70 reviews 70 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 26, 2015

We stayed here for 3 nights &I must compliment the staff for a perfect break. We received a warm welcome on arrival & our room was second to none wherever we have stayed. Roomy, spotlessly clean fresh & airy. 100% excellent & quiet. The breakfast as usual in the HI Ex was self service - again, smiling welcomes each morning... More 

Was this review helpful? Yes 2
LichfieldHIEX, Guest Relations Manager at Holiday Inn Express Lichfield, responded to this review

Dear Chris, Thank for you for taking the time to leave a 5 star review of your recent stay with us. I'm delighted to learn that you found the staff members friendly at the hotel which contributed towards a enjoyable experience. I ensure you that these positive comments will be passed onto everyone. We thank you for choosing us for... More 

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