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Holiday Inn Express Lichfield

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Wall Island Birmingham Road | Shenstone, Lichfield WS14 0QP, England
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1 room 1 adult
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Holiday Inn Express Lichfield
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348 Reviews from our TripAdvisor Community

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Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Went to this hotel on business as a stop-over between customer visits. The hotel is not very well signposted and not easy to find in January around 6pm, being directly off a main arterial roundabout. The hotel car park is very spacious with plenty of room to park, and the entrance clean and well kept. The check-in process was easy... More 

Helpful?
Thank Jonathan B
LichfieldHIEX, Manager at Holiday Inn Express Lichfield, responded to this review

Hi Jonathan, Thanks so much for your review of our hotel. We are very sorry to learn that despite your overall stay with us being a pleasant one, that we let you down through our staff on duty being unprofessional and the road noise that you experienced. In the future if you request a quiet room when making your reservation,... More 

London, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived during the cold spell looking forward to an hour chill out time in a nice, cosy room. Unfortunately due to archaic heating my room took about 6 hours to warm up (once I'd worked out how to turn it on. Not exactly user friendly). The staff were prompt on check in and location is decent enough with a Frankie... More 

Helpful?
Thank alielmuchacho
LichfieldHIEX, Manager at Holiday Inn Express Lichfield, responded to this review

Dear Guest, Thanks so much for your review of our hotel. We are very sorry to learn that you experienced this problem with the heating during your stay with us here at Lichfield. In the future if you do happen to stay with us again then please do not hesitate to call down to reception if you have any issues... More 

Leeds, United Kingdom
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Bargain stay via Hotels.com. Nice friendly greeting on arrival. Very cold day (sub zero) so feared room would be cold, but no heater already on warm setting, so no issues there. Room 318 a little noisy as is on road side. Only Frankie and Bennies to eat at if you do not want to drive is a bit of a... More 

Helpful?
Thank TruthfullTyke
LichfieldHIEX, Manager at Holiday Inn Express Lichfield, responded to this review

Dear Guest, Thanks so much for your review of our hotel. We are delighted to learn that you had such a great stay with us here at Lichfield, that you received such good service from our staff and that you enjoyed the breakfast in comparison to others you have tried from our brand in the past. We do hope you... More 

Lichfield, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Picked up some groovy sort of vibes from this place. Comfortable bed and pillows. Clean and tidy. Nice view of McDonalds and a gym near by to work off the McDonalds. Friendly staff all round. I did have a scary moment in the lift when i thought the doors wouldn't open, but they did, so all was fine.

Helpful?
Thank Brett S
LichfieldHIEX, Manager at Holiday Inn Express Lichfield, responded to this review

Hi Brett, Thanks so much for your review of our hotel. We are delighted to learn that you had such a pleasant stay with us here at Lichfield and that you found the staff to be friendly. We do hope you will visit us again soon. Kind Regards, Jack More 

Buckingham, United Kingdom
Level Contributor
82 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Exactly what it should have been, fine for a night or 2, not longer. Bed is comfortable and room is a reasonable size and has what you need. Walls a re a little thin and you can hear what's going on outside your room, quite annoying when you're trying to sleep.

Helpful?
Thank robkay123
LichfieldHIEX, Manager at Holiday Inn Express Lichfield, responded to this review

Dear Guest, Thanks so much for your review of our hotel. We are very pleased to learn that you had a pleasant stay with us here at Lichfield and we do hope you will visit us again soon. We are sorry however that you experienced a noise issue during your stay with us. Please be assured we do make every... More 

Chard, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We needed accommodation around Lichfield for the 1st and 2nd of January. We have a 2 year old and a 4 month and also needed a room for my dad and his partner. We wanted breakfast included and we needed parking near by as my dad cannot walk far. This hotel ticked all the boxes! We had two double rooms.... More 

Helpful?
Thank Gceme
LichfieldHIEX, Manager at Holiday Inn Express Lichfield, responded to this review

Dear Guest, Thanks so much for your review of our hotel. We are delighted to learn that you had such a pleasant stay with us here at Lichfield and that we were able to meet all of your requirements as a hotel. Also just for future, in case you wasn't aware we now have a larger selection of soft drinks... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

Stayed on 30/12/15 till 1/1/16. Can't fault it! Perfect stay. Room was clean and very spacious. Very friendly staff. The only thing that could be improved on are new kettles in the room. Ours was a bit scaly and rusty and also could have more choice on breakfast, however with not having to pay extra for breakfast there was no... More 

Helpful?
Thank Becky C
LichfieldHIEX, Manager at Holiday Inn Express Lichfield, responded to this review

Hi Becky, Thanks so much for your review of our hotel. We are delighted to learn that you had such a pleasant stay with us here at Lichfield and we do hope you will visit us again soon. Kind Regards, Jack More 

Chester
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 28, 2015

We stayed here for 3 days during Christmas so we could visit family in Lichfield. The hotel is located 2 miles from Lichfield and 1 mile from Shenstone. Though it is probably best to get a taxi from Lichfield. But with it being close to the M6 it is ideal for people who have cars. The room was a nice... More 

Helpful?
Thank CestAlty
Tywyn, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

Beautiful place, rooms are spacious,beds are very cosy and clean, staff are always willing to help Iv recommended this place to family and they have stayed there time after time when visiting family :) it's not too far from shops and Tamworth is down the road about ten minutes drive to a larger range of shops

Helpful?
Thank nikki t
LichfieldHIEX, Manager at Holiday Inn Express Lichfield, responded to this review

Hi Nikki, Thanks so much for your review of our hotel. We are delighted to learn that you had such a pleasant stay with us here at Lichfield and that you received such great service from our staff. We look forward to seeing you and hopefully other members of your family in the near future. Kind Regards, Jack More 

Lincolnshire, United Kingdom
1 review
5 of 5 stars Reviewed December 26, 2015

i spent christmas with the family in lichfield but stayed at the holiday inn for three nights i would certainly stay again i found everything first class staff, rooms, cleanliness, breakfast, really comfortable well done top marks!!!!

Helpful?
Thank Mary S
LichfieldHIEX, Manager at Holiday Inn Express Lichfield, responded to this review

Hi Mary, Thanks so much for your review of our hotel. We are delighted to learn that you had such a pleasant stay with us here at Lichfield and we do hope you will visit us again soon. Kind Regards, Jack More 

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