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All 7 Lichfield hotels

Holiday Inn Express Lichfield

3.0 of 5 Hotel   |   Wall Island Birmingham Road | Shenstone, Lichfield WS14 0QP, England
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62%
Ranked #6 of 7 Hotels in Lichfield
A recent review
4 of 5 stars reviewed 2 days ago
1967Graham Derby, United Kingdom
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229 reviews from our community

Traveler rating
    51
    88
    59
    21
    10
See reviews for
69
50
17
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Any
English first
Derby, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

No, the meeting room was not like a bike shed: in fact they gave us, a group of four mature cyclists, access to the meeting room to store our cycles. We have done this before at this hotel and several others and we recommend it to other cyclists. In many ways it is cheaper, more predictable and better appointed than... More

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Durham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

we have just returned after a one night stay (sat 13/09),great location for drayton manor(Thomas land) myself my wife and two children (5and2) stayed the night.rooms where well done out and really clean.all hotel staff where really friendly and really good with the kids.no one seemed to mind that our little girl was a bit hyperactive!all in all would stay... More

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AlexPrice1, Guest Relations Manager at Holiday Inn Express Lichfield, responded to this review

Dear Mick, Thank you for leaving such great feedback about your recent stay with us. I hope that you and your family had a nice day at Drayton Manor. I'm glad to hear that you found the staff members friendly at the hotel which contributed towards a enjoyable experience. I ensure you that these positive comments will be passed onto... More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was very clean and tidy. Modern furnishings and the bed medium to firm. Bathroom was clean and importantly the shower had power and heat, a big plus for me. The bar is open 24hrs to residents which was good as being there on business and not getting back till 11:30pm some nights meant it was nice to still... More

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AlexPrice1, Guest Relations Manager at Holiday Inn Express Lichfield, responded to this review

Dear Richard, Thank you for your recent review of your stay with us. It is great to see that taking everything into account your experience was still a positive one. We have made some changes to breakfast in September, including improvement on the scrambled egg, sausage and other improvements. Unfortunately though as a brand we do not offer bacon, but... More

Frankfurt, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel regularly and don't think it can be be beaten for value in this area. This morning I was really impressed to see the new, improved, well stocked breakfast layout and choice which was still free. I understand that the by the time I next come back the scrambled egg recipe will also be improved (it's... More

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AlexPrice1, General Manager at Holiday Inn Express Lichfield, responded to this review

Dear customer. Thank you for leaving a five star review of your stay with us. I am glad that you like the improvements to our breakfast offering and can confirm that we are expecting to continue investing in the hotel over the coming weeks and months. Please feel free to let any member of the hotel team know if there... More

Lichfield
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I put my Dad here for a couple of nights! I booked a disabled room for him. I must say we where very impressed , the room was clean, well decorated and very well equipped for all disabilities . My dad really enjoyed his stay there. The staff where very welcoming and helpful. Thank you Holiday inn Express Lichfield. Will... More

Was this review helpful? Yes
AlexPrice1, General Manager at Holiday Inn Express Lichfield, responded to this review

Dear Lisa. Thanks for leaving such great feedback following your Dads stay with us recently. I am really pleased that your Dad had a great experience and that the team at the hotel contributed towards a great experience. We look forward to seeing you and your father again soon. Kind Regards Alex More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A coworker and i visited this hotel on a business trip for a course. Upon arrival there had been a mix up with payment. However Meg, working on reception, was extremely helpful and made a possibly embarrassing situation very comfortable, while the situation was rectified. After checking in to our room which was clean spacious and well decorated we were... More

Was this review helpful? Yes 1
AlexPrice1, General Manager at Holiday Inn Express Lichfield, responded to this review

Dear Julian, Thank you for leaving a 5 star review on TripAdvisor. I am glad that you had a great stay and I am particularly pleased that there were several members of the hotel team that contributed towards making your experience an enjoyable one. I will ensure that you comments are shared amongst the team and appropriate recognition issued for... More

Cannock, United Kingdom
Top Contributor
108 reviews 108 reviews
27 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked a block of rooms here to cover out of towners attending a function and decided to stay myself. Booking process was simple, and to be honest I wasn't expecting much for the price. I was however pleasantly surprised, the room was very clean, and quite spacious, with all the things you would need for an overnight stay. The bathroom... More

Was this review helpful? Yes
AlexPrice1, General Manager at Holiday Inn Express Lichfield, responded to this review

Dear Shirleylyn, Thank you for leaving a further review on TripAdvisor. Having already read your comments on our guest satisfaction survey I wish to again thank you for choosing Holiday Inn Express Lichfield for your event and hope that we can continue to work with you in the future. Your comments will be shared with the hotel team and I... More

London
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a wedding i was attending nearby.. Rooms basic and done the job only disappointment was the breakfast. You think you are getting a good deal with the breakfast being included but it was horrible! Eggs looked like they were already eaten Yoghurt tasted off (maybe they used a cheap brand) Toasted hardly toasted the bread Barr the... More

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AlexPrice1, General Manager at Holiday Inn Express Lichfield, responded to this review

Dear deeps3 Thank you for leaving a review following your recent stay with us in Lichfield. I am sorry that you were disappointed with breakfast. During September we are making changes to our breakfast offering including introducing branded yoghurt, improving the scrambled egg and investing in some other improvements. I am sure you will enjoy the benefits of this for... More

Oxfordshire, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Decided to book this hotel because we wanted to visit the National memorial arboretum which was 6 miles away. I booked through Booking.com and I was charge for two rooms which included a decent breakfast for one night £118 total which I thought was very good., The rooms was very good and staff very helpful . I recommend this hotel... More

Was this review helpful? Yes
AlexPrice1, General Manager at Holiday Inn Express Lichfield, responded to this review

Dear customer. Thank you for leaving a review of your stay. It is always great to learn that customers find the hotel offering good value for money. For your future visits to Holiday Inn Express hotels you may wish to consider joining IHG Rewards Club, our hotel loyalty scheme. You can collect points when you stay with our family of... More

Birmingham, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Clean and well presented hotel, but dated in places. Unfortunately the bed was uncomfortable and left me with a bad back and only 3-4 hours of proper sleep. Breakfast is included but of poor quality. We only paid £50 but standard rate is £115 and all things considered this place offers poor VFM.

Was this review helpful? Yes
AlexPrice1, General Manager at Holiday Inn Express Lichfield, responded to this review

Dear Danmorrissey. Thanks you for leaving a review of your stay. I am sorry you didn't have a good nights sleep with us. we are making significant investment into the hotel in the coming months which will see the replacement of all of the hotel beds which I am sure will contribute to our customers having an even more enjoyable... More

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Additional Information about Holiday Inn Express Lichfield

Address: Wall Island Birmingham Road | Shenstone, Lichfield WS14 0QP, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Lichfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Lichfield 3*
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Also Known As:
Holiday Inn Express Lichfield Hotel Lichfield
Holiday Inn Lichfield
Holiday Inn Express Lichfield Staffordshire

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