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Holiday Inn Express Lichfield

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Wall Island Birmingham Road | Shenstone, Lichfield WS14 0QP, England
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Holiday Inn Express Lichfield
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Holiday Inn Express Lichfield
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269 reviews from our community

Traveler rating
    71
    104
    61
    22
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Drayton, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here when visiting a show at the NEC. They were decorating when we where there but our room was already completed. The standard of room was excellent surpassing that of some full sized Holiday Inns that i have also stayed in. Breakfast choice is limited but for the price you cannot go wrong.

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Falkirk
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights which was during the period of Crufts at the NEC. Many dogs were staying at the hotel but were never in the way of other guests and it was lovely to see them all heading out to the show, well done holiday express for accommodating them... Rooms were spacious and clean. Reception staff very welcoming... More 

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LichfieldHIEX, Guest Relations Manager at Holiday Inn Express Lichfield, responded to this review

Dear customer, Thank you for leaving a 5 star review of your recent stay with us. I'm delighted to learn that you found the staff members friendly at the hotel which contributed towards a enjoyable experience. I ensure you that these positive comments will be passed onto everyone. We thank you for choosing us for your stay in Lichfield and... More 

Sheffield, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent 3 nights here, in March. The room - 321- was excellent; quiet, clean and light, and the heating worked beautifully. Tea/coffee and milk were in abundance and the breakfasts were substantial and varied.Staff could not be bettered for friendliness and helpfulness. However, we were not told that the Hotel is 3 1/2 miles outside the city, therefore costing... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Lichfield, responded to this review

Dear Win D, We appreciate you sharing your experiences with regards to your stay at our hotel. We work very hard to ensure our facilities and guest services are superior and it is nice to read that the rooms and its amenities are well to your liking. Despite of these, it is regrettable if the location of the property fell... More 

Blackpool
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have used this hotel before. We love the high standard of the accommodation despite its budget tag. Clean room; helpful staff; convenient for the NEC; choice of eating nearby; good free parking on-site. Not only did we get a good price for the room (triple) but breakfast was included - cereals, croissants, toast, egg/sausage/beans. A few noisy guests leaving... More 

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LichfieldHIEX, Guest Relations Manager at Holiday Inn Express Lichfield, responded to this review

Dear customer, Thank you for leaving a 5 star review of your recent stay with us. We really appreciate you taking the time to leave such lovely comments. I am thrilled you enjoyed your stay with us, I'm delighted to hear how the team were helpful as we take great pride in our customer service. Thank you for choosing us... More 

Ashby de la Zouch, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was going out locally so needed to stay somewhere a short taxi ride from the city centre. This hotel fit the bill very well. Room was clean, fresh and the bed was very comfy. Didn't stop for breakfast the next morning but would stay here again in similar circumstances. Staff helpful and they gave me details of a very... More 

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LichfieldHIEX, Guest Relations Manager at Holiday Inn Express Lichfield, responded to this review

Dear Sandra, Thank you for leaving a review of your recent stay with us. I'm delighted to learn that you had a positive experience with us. Thank you for choosing us for your stay in Lichfield and we hope to see you again for your next visit. Kind regards, Sian O'Connor More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Our stay was amazing! Meg and ben were absolutely amazing, meg is such a lovely and welcoming girl and I couldn't of wished for more! Thank you holiday Inn! Ben is hilarious! Would recommend to all my friends, will come here again. There pay should be raised no doubt! Really really really really really really really really really really really... More 

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LichfieldHIEX, Guest Relations Manager at Holiday Inn Express Lichfield, responded to this review

Dear customer, Thank you for leaving a 5 star review of your recent stay with us. I'm delighted to hear that Meg and Ben made your experience with us a positive and enjoyable one. I will ensure that these kind comments are passed onto them and that they get the recognition that they deserve. We look forward to seeing you... More 

Holytown, Scotland, United Kingdom
Top Contributor
122 reviews 122 reviews
13 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Above expectations. made very welcome at reception. Room was very clean and spacious bed was very comfortable and the breakfast was of a good standard. Stayed for a couple of nights. Will use again when in the area.

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LichfieldHIEX, Guest Relations Manager at Holiday Inn Express Lichfield, responded to this review

Dear Jim, Thank you for leaving a review of your recent stay with us. It is great to learn that you had an enjoyable experience. We would welcome the opportunity to learn how we can further enhance your next visit in order for you to feel that your stay is worthy of a five star review. We thank you for... More 

Alnwick, United Kingdom
Contributor
18 reviews 18 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We paid £91 for two nights including Breakfast and were very impressed. The room was clean and comfortable and breakfast was filling. ALL the staff were cheerful and greeted you with a cheery hello - no sour faces the whole weekend. We would certainly recommend this hotel for a great budget stay.

Was this review helpful? Yes 1
LichfieldHIEX, Guest Relations Manager at Holiday Inn Express Lichfield, responded to this review

Dear customer, Thank you for leaving a 5 star review of your recent stay, I'm delighted to learn that you found the staff members friendly at the hotel which contributed towards a enjoyable experience. I ensure you that these positive comments will be passed onto everyone. We look forward to seeing you again. Kind regards, Sian O'Connor More 

Brotton, United Kingdom
Top Contributor
79 reviews 79 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 18, 2015

We were very impressed with The Holiday Inn, you really don't need any more than this for an overnight stay. At £43 including breakfast!! The room was clean, comfortable and contained tea and coffee making facilities, free WiFi, flat screen TV, hairdryer, good shower and complementary soap. An all around were stickers reminding you that if you have forgotton anything,... More 

Was this review helpful? Yes 2
LichfieldHIEX, Guest Relations Manager at Holiday Inn Express Lichfield, responded to this review

Dear Anita, Thank you for leaving a review of your recent stay with us. We really appreciate you taking the time to leave such lovely comments about your room, WiFi and the high quality breakfast we provide. Thank you for choosing us for your stay in Lichfield and we hope to see you again for your next visit. Kind regards,... More 

West Midlands
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 15, 2015

We visited this hotel for a Valentines weekend break. On arrival we were greeted by a friendly and welcoming receptionist. Our room on the second floor was clean and spacious. I particularly like having a settee in a room. There were plenty of power points and the TV had a good selection of channels. The bed was really comfortable and... More 

Was this review helpful? Yes 2
LichfieldHIEX, Guest Relations Manager at Holiday Inn Express Lichfield, responded to this review

Dear Libbyfc, Thank you for leaving a 5 star review of your recent stay with us. I'm delighted to hear that you enjoyed your Valentines weekend break! We really appreciate you taking the time to leave such lovely comments about our team, your room, WiFi and the high quality breakfast we provide. It's lovely to learn that you found the... More 

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