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All 36 Wells B&Bs / inns

Ancient Gate House Hotel

2.0 of 5 Small Hotel   |   20 Sadler St, Wells BA5 2SE, England
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63%
Ranked #29 of 36 Wells B&B and Inns
A recent review
4 of 5 stars Reviewed August 7, 2014
SavyTraveling Chicago
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93 reviews from our community

Traveler rating
    23
    34
    14
    9
    13
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13
63
3
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (93)
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Rochester, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We picked this hotel for its location and were very disappointed with the quality of the actual accommodation. There are certain characteristics that you expect from a building of this age, so the staircases, uneven floors and windy staircases were to be expected. The location was, as other reviews say, stunning, and apart from the lack of parking (which we... More

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London, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Don't be persuaded by the comfortable looking room on the hotel's website. We took a cue from this and from our past experience of this hotel when we booked a stay . The place is neglected, dirty and there are access issues if you are unlucky enough to be allocated a room at the top of the steep stone staircase.The... More

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sandy, utah
Top Contributor
127 reviews 127 reviews
47 hotel reviews
123 helpful votes 123 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Yes, the views across to Wells cathedral are incredible. But we still left a day earlier than planned because this place was just unbearable. We had three rooms upstairs, and the tiny steep staircase reeks so that you gag as you ascend to your room. The rooms are not air conditioned and there's no fan, but if you open the... More

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whitehartwells, Front Office Manager at Ancient Gate House Hotel, responded to this review

It's a shame you did not enjoy your stay. You stayed during one of the hottest weeks of the year, and the hotel does not have air conditioning as it is 900 years old. Fans were provided to every room. If the windows are open then maybe the occasional insect may fly in, but they are not bugs. We can... More

Chicago
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 7, 2014

If you're traveling in the region of the Salisbury Plain [Stonehenge, Bath, Salisbury, Wells, or up to Bristol, etc] right in the middle of Wells you'll find the Ancient Gate House Inn. You can climb a stone, circular stairway up to your room - some of which are overlooking the close and west front facasde of Wells Cathedral, and allow... More

Was this review helpful? Yes 3
Maidenhead, United Kingdom
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 30, 2014

Took an impromptu day out in Wells, opposite the Cathedral on the other side of the green is the Ancient Gate House Hotel with a small garden with a great view of the Cathedral itself. From the outside it looks a little a worn out pub, but inside its clean and the staff were a little disorganised, but friendly. It... More

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Newquay, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 25, 2014

Having just returned from a stay at this hotel, We wanted to give our views on our experience. The location was absolutely beautiful, being a stones throw from Wells Cathedral. Unfortunately our room was on the road side of the hotel, with views of a large 'for rent' sign in the building opposite! We were woken very early by a... More

Was this review helpful? Yes 1
Merthyr Tydfil
Top Contributor
319 reviews 319 reviews
57 hotel reviews
191 helpful votes 191 helpful votes
4 of 5 stars Reviewed May 6, 2014

Stayed here before and love the position of the hotel opposite Wells Cathedral. Its a lovely looking old Inn but downstairs is now an Italian Restaurant and most of the character has been knocked out of it. You can buy a drink here and sit in a small room or outside overlooking the cathedral. Our room looked lovely but it... More

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whitehartwells, Front Office Manager at Ancient Gate House Hotel, responded to this review

Thank you for your comments, we're so glad you enjoyed your stay with us. Unfortunately the rooms cannot be made larger, as, because you can appreciate, it was built in 1451 and is therefore listed. We think the rooms add to the character of the building and to alter them would take away some of its charm and uniqueness. More

London
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 17, 2014

Having booked on internet at 2pm I arrived at 6pm after a great deal of trouble finding the place. Need to warn that sat nav post code does not find it. Was told that my room had been given to someone else. Somewhat incompetent man on desk who did not apologise and who chewed gum throughout asked me to wait... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 22, 2014

No parking, no-one to help with taking bags to room (steep narrow stairs), small room, dirty room window, en-suite in need of re decoration (tatty and rusting by shower, vinyl flooring lifting), new mattress needed to complete the four poster, dinner was fine although the restaurant felt bare and unwelcoming, breakfast was served across the road in the sister hotel,... More

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Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed February 22, 2014

We booked the hotel over the phone as we wanted to have an extra bed in the room for our teenage daughter. When we arrived (after several trips around the one-way system of Wells) we had been given an extra room next to ours at no additional cost as it was off-season which was very thoughtful. We were very pleased... More

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whitehartwells, Front Office Manager at Ancient Gate House Hotel, responded to this review

Thank you for your review. We are so glad you enjoyed your stay with and hope to see you again, one-way system permitting!! More

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Additional Information about Ancient Gate House Hotel

Address: 20 Sadler St, Wells BA5 2SE, England
Location: United Kingdom > England > Somerset > Wells
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Ancient Gate House Hotel 2*
Number of rooms: 9
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Also Known As:
Ancient Gate Hotel
Ancient Gate House Hotel Wells, Somerset

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