Just about everything you could wish for. The room was spotless, bed comfortable, and staff very helpful. We paid a little extra and had a small sitting room which is perfect to chill out in after a long walk or tour of the city. Hope to re-visit soon. More

The hotel is situated in the middle of Wells with a car park to the rear. Although the hotel has a courtyard bar overlooking the Cathedral, the photos do not show there is a busy road between the hotel and the courtyard. Our room had not been refurbished and looked dated although clean and well maintained. It looked nothing like... More

My husband and I have just returned from a 3 night stay in the Cathedral Suite, I could write pages about how fantastic our stay, and the hotel, was but it can actually be summed up quite simply: FANTASTIC. The suite was out of this world, immaculately clean and excellently furnished. The linen, towels and fabrics were sublime and of... More

The Swan was a pleasant surprise. Not being able to find a suitable Bed & Breakfast in our drive around Wells, after inspecting one of their rooms with a four poster bed, we decided to stay at The Swan. It's reasonably priced as it includes breakfast. To our room cost, we added the 20 GBP dinner for two offer -... More

Our third or fourth visit here, love the position, the restaurant, the rooms and indeed the value for money! We even had a room upgrade on a special offer deal. More

I had a business trip in Somerset and stayed here with colleagues. The location of the Swan Hotel is perfect, and I almost wished it was a personal visit! The Hotel overlooks the Cathedral which is just beautiful. The staff were helpful and welcoming, as was my double room. There was everything available to make your stay as comfortable as... More

We went to The Swan for a wedding reception & the food & service was excellent. The staff really looked after my niece, the Grooms Mother & the bride & groom were given a wedding reception they'll never forget plus the added bonus of an overnight stay in the best Suite the Hotel has. More

We stayed here for a special occasion and it was first class. The position of the hotel offered fabulous views of the cathedral from our room, the aptly named Cathedral Suite, it was pure luxury. Other members of the family also stayed and their rooms were equally impressive, each one individually furnished in a unique boutique design. The food was... More

We stayed for four nights. The room (In the Coach House, worth asking for) was unusually spacious and the bed excellent. It's a short walk to the main hotel where, judging from some earlier reviews, at least some of the rooms are smaller. Service and cleanliness were excellent, with a spacious private bathroom. Food was the real surprise, though: you'd... More