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BEST WESTERN PLUS Swan Hotel

#1 of 4 Hotels in Wells
Certificate of Excellence
Sadler Street, Wells BA5 2RX, England
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1 room 1 adult
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BEST WESTERN PLUS Swan Hotel
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658 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had to stop over in Wells and this was the most central for me. Check in was efficient but if you are going to park here make sure you have a place reserved if you can. Very tight fit and not huge amounts of room. The room we had was clean and a decent size. We stayed in the coach... More 

Helpful?
Thank Ron B
Farnham, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our reception was warm and friendly, and the room warm, comfortable and clean. The bathroom was clean and a reasonable size. The restaurant food was good and plentiful though we did have to send one dish back to be replaced as the point that my wife was a celiac and needed gluten free toast with her pate had not been... More 

Helpful?
Thank davidC5884YR
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

The Hotel is amazing, looks great,clean. Open fire roaring with cat making his self comfy next to you. Bed lovely, bathroom spotless, blackout blinds. Now for the part that made it an uncomfortable stay. When checking in receptionist was blunt and unwelcoming, we asked for a menu for the restaurant to read in our room, we where told its on... More 

Helpful?
Thank Karen M
High Wycombe, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent Christmas Eve to Boxing Day at The Swan - somewhere we have visited several times over the last 35 years. We were not disappointed. The staff were very cheerful and attentive and the food and accommodation lovely. Loved the beautiful displays both opposite the Hotel and in the rear garden. Being able to attend Midnight Mass in Wells... More 

Helpful?
Thank Melanie M
Dunmow
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I booked the Swan Hotel as a Christmas present for my daughter and 2 grand daughters. The hotel is in a lovely position close to the Cathedral. Rooms are spacious and clean. Staff at reception very helpful and friendly. Breakfast though could be better, not a lot of choice and room could do with redecorating. Overall though we had a... More 

Helpful?
Thank Linda T
Worcester, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Loved wells... such a quirky little village! The hotel itself was amazing and we were lucky to have a cathedral view room, if it is available and affordable for you definitely go for it, the cathedral literally fills the window. Staff were helpful and friendly and parking was decent. Breakfast was really nice. The room was high quality and really... More 

Helpful?
Thank MattMack
Reading, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel, in an ideal location. Lovely room overlooking the cathedral. Warm, friendly welcoming staff and we fell in love with the hotel cat. Breakfast was perfect and there was ample choice in the restaurant for dinner. We were lucky enough to take advantage of the winter break offer - a real bargain. The visit to the nearby Cathedral and... More 

Helpful?
1 Thank MOCKO_2
Devon, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for three nights on a (nicely priced) dinner, B&B deal. Friendly staff; well-appointed, clean, comfortable room; comfy lounge and bar with great views across to the cathedral; nice restaurant with decent choice on the dinner table d'hote and at breakfast. What more could you want. We thoroughly enjoyed it. If you are driving just make sure you read the... More 

Helpful?
1 Thank RWB123
london
Level Contributor
248 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 1 week ago

yes the swan is in the centre of wells close to wells caterdal and bishop place the hotel as a garden that look on to the cattherdal in sumner you could sit out and look at catherdal all the staff are helpful and very friendly matt sebastion gerald are very helpful and make the stay excellent also the cat snowball... More 

Helpful?
Thank tony726
Cheltenham, United Kingdom
Level Contributor
559 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 294 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our room, overlooking the magnificent Wells Cathedral was exceptionally good; featuring an unusally comfortable four poster, plenty of space, although missing a fridge (which could be important for insulin taking diabetics). There was no safe either, but did have a nicely refurnished bathroom. The room has been redecorated in a period fastion - we really liked the distinctive wallpaper and... More 

Helpful?
Thank cherriesfan_9
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