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All 3 Wells hotels

BEST WESTERN PLUS Swan Hotel

3.0 of 5 Hotel   |   Sadler Street, Wells BA5 2RX, England
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79%
Ranked #1 of 3 hotels in Wells
Certificate of Excellence 2013
A recent review
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343 people have reviewed this hotel

Traveler rating
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    103
    45
    14
    13
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36
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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English first
Bristol
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here overnight, for a last-minute break. Checking in was good, there were plenty of parking spaces and our room was lovely. The bathroom was spacious and the shower was fab. The staff were very attentive; service was good. We had one little niggle.....as is often the case on a Sunday morning, everyone seemed to arrive at once for... More

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Oxford, England, United Kingdom
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has been much improved since our last visit. The receptionist was extremely efficient, and on agreeing to have Best Western membership, we were upgraded and given what must have been the best room in the hotel (Room 41 with a wonderful view of the Cathedral). The décor was modern, the room spotlessly clean and spacious enough. A minor... More

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Weston super Mare, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Attended a Wedding here recently, which was very well organised, executed extremely well so no complaints here and I'm sure was enjoyed by all who came. The room was comfortable and cosy in an 'olde worlds' sort of way with comfortable beds. Problems arose when checking out. Too complicated to tell here, but visitors should make sure they are paying... More

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Whiston, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We booked the Swan for our wedding ceremony and reception. The service we had from all the staff was first class. Michelle ran it with precision and nothing was to much trouble. All our guests were very impressed and we only had good comments. Also the setting overlooking Wells Cathedral gave us some lovely photographs.

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Plymouth, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Been shopping in Bath and we were both very tired and on way back home stopped in Wells on the off chance. Offered lovely room with four poster and even had perfect car parking space. Lovely evening in local pubs, excellent breakfast. Wish we had stayed longer. Will definitely be back.

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Oslo, Norway
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Friendly hotel overlooking Wells Cathedral, great breakfast, comfortable modernised spacious room, large bathroom with tub and good shower pressure. Conveniently placed in city, but quiet. The hotel has an on onboard restaurant we didn't try (but the kitchen did a good breakfast), and is surrounded by several restaurants and cafes.

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Guildford, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel is in a central location and clean and well presented but the room (which was a premium priced room because it had a cathedral view) was somewhat tired in terms of decor with stained furniture where cups/glasses had been placed and the bed was really uncomfortable. At the price being charged they really need to invest in some... More

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King's Lynn, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Had a great return visit to this lovely hotel. Room was excellent. Breakfast was superb and the waiters were lovely. All the staff were very friendly. Cannot fault it at all. Lovely outlook over to the cathedral.

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Bristol
Top Contributor
77 reviews 77 reviews
54 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for a treat one Friday as we live fairly close by but had never been in. We had a suite with a partial view of the cathedral which I thought was good value at £159 b & b. The whole hotel had a well kept air and had clearly been recently decorated. The room was spacious & immaculate.... More

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Bishops Stortford, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed two nights on a special half board deal in a room with four poster bed at the back of the hotel. Everything from reception, professional, friendly and helpful staff lived up to expectation. Congratulations to the chef on the excellent cuisine and choice at dinner and breakfast. We were even given extra pillows on request (6 in total!). Nothing... More

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Additional Information about BEST WESTERN PLUS Swan Hotel

Also Known As:
Best Western Wells
Wells Best Western
BEST WESTERN PLUS Swan Hotel Wells, Somerset
Address: Sadler Street, Wells BA5 2RX, England
Location: United Kingdom > England > Somerset > Wells
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Wells
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Swan Hotel 3*
Official Description (provided by the hotel):
Stunningly located in the shadow of Wells Cathedral, the hotel is steeped in nearly 600 years of history. The hotel has a unique charm offering guests modern amenities in a beautiful and relaxed setting. There are 48 bedrooms, a luxurious suite and 5 self-contained apartments to choose from. All bedrooms are individually designed and many feature period antique furniture while others have original four poster beds.The luxurious Cathedral Suite has panoramic views of Wells Cathedral and boasts a dramatic bedroom furnished in a rich palette of purple and gold. Guests can indulge themselves in the magnificent sitting room sipping on complimentary Champagne and pamper themselves in the grand free standing brass bath. Swan Mews provides a peaceful retreat, ideal for small families or individuals on business. These self-contained apartments are situated in the middle of Wells, amongst a host of shops and restaurants. The hotels award-winning kitchen (2 AA Rosettes) uses only the finest seasonal ingredients, locally sourced wherever possible and the menu combines modern and traditional British cooking. Diners can enjoy the splendid oak panelled restaurant whilst the beautiful surroundings of the Walled Garden Café and Garden Room are open for alfresco dining during the Summer. Wells and the surrounding area are packed with plenty to see and do. Wells market take place on a Wednesday and Saturday with an interesting array of goods available from over 50 stallholders. While on the doorstep is The Mendips, an ancient range of hills designated as an Area of Outstanding Natural Beauty and recognised as one of England’s most attractive landscapes. ... more   less 
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