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BEST WESTERN PLUS Swan Hotel

3.0 of 5 Sadler Street, Wells BA5 2RX, England
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Certificate of Excellence 2014
BEST WESTERN PLUS Swan Hotel
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BEST WESTERN PLUS Swan Hotel
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426 reviews from our community

Traveler rating
    210
    129
    55
    17
    15
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226
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42
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Berkshire
Top Contributor
140 reviews 140 reviews
114 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Lovely, classy hotel and centrally located. We stayed in the Coach House which was lovely and quite and also had a partial view of the Cathedral. Room was very well decorated and the bed very comfy. Although the hotel website had warned that one could only book for a minimum 2 night stay at the weekend, I took a chance... More

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Northampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights for my birthday and it's what you would expect from a best western hotel. Good quality. You will almost certainly not be able to see the cathedral from your room but you cannot blame them for showing these views on the website. The location is great and the rooms are of a good size and clean... More

Was this review helpful? Yes 1
Exeter, United Kingdom
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've stayed here several times over the last 10 years. The hotel decor has been updated recently and it's lavish in a garish boudoir faux bling style. Not to our taste but clean and comfy. The bed was huge and so comfy, we had the best night's sleep in a hotel we've ever had. Dinner and breakfast in the restaurant... More

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Albuquerque, New Mexico
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

21 of us stayed int his hotel for two nights. Lovely location directly across front he cathedral. View couldn't be better. Charming garden area facing the cathedral and interior social spaces, good breakfast, great dinner. The rooms were spacious and the bathrooms recently redone. I recommend it!

Was this review helpful? Yes 1
north devon
Top Contributor
66 reviews 66 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed 3 nights in early October. Very nice, friendly staff. Nice clean room. Great location. Very good breakfast with decent choices. Very characterful hotel. We ate in the restaurant each night. This is promoted by Best Western as an 'Award Winning' restaurant. It was only 'OK'. Quite bland food - nothing to complain about (although someone sent their steak back),... More

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Bodmin, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were very surprised we were travelling and had not booked anywhere to stay and came across the Swan. We have used Best Western Hotels before so thought we would give this one a try. We were lucky to get a room as they were almost full. We had a very nice room if you are looking for ultra modern... More

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Bath
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I would highly recommend this hotel to anyone looking for a venue to get married at. The manager Mark and all his staff were superb. We all had a perfect day and are so glad we chose the Swan hotel as our venue. It was thanks to Marks (manager) meticulous attention to detail that the day ran so smoothly. In... More

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We had our wedding here and it's a lovely place to have it. The staff are outstanding especially Mark the general manager he coordinated our whole wedding. The food is delicious, rooms brilliant and clean. Location is excellent opposite cathedral. You couldn't ask for a better hotel .

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Manchester
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at The Swan based on a recommendation from friends and we weren't disappointed. The room / suite we stayed in was spectacular, with great views of the cathedral. Wells itself is a fantastic place, and the location of the hotel was perfect for all the exploring we wanted to do, both in the city and... More

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Penzance, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I spend a lot of time in hotels, because of my contract many are Best Westerns, or Travelodges. And how different the experiences can be. This weekend we were lucky to stay at the very smart Swan At Wells and even more lucky to stay in a beautiful sumptuous suite that's as big as our apartment, and far better appointed.... More

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Additional Information about BEST WESTERN PLUS Swan Hotel

Address: Sadler Street, Wells BA5 2RX, England
Phone Number:
Location: United Kingdom > England > Somerset > Wells
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Swan Hotel 3*
Number of rooms: 53
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Also Known As:
Best Western Wells
Wells Best Western
BEST WESTERN PLUS Swan Hotel Wells, Somerset

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