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BEST WESTERN PLUS Swan Hotel

3.0 of 5 Sadler Street, Wells BA5 2RX, England
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Certificate of Excellence 2014
BEST WESTERN PLUS Swan Hotel
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BEST WESTERN PLUS Swan Hotel
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476 reviews from our community

Traveler rating
    244
    142
    56
    19
    15
See reviews for
53
259
15
46
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baughurst, United Kingdom
Top Contributor
139 reviews 139 reviews
45 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was our second visit to The Swam and again we weren't disappointed. We went on a walking weekend organised by the hotel using a local guide. The organisation was without fault. We had a very nice room, comfy, clean and everything worked. The car park is small and access is tight. The walking guide, Siobhan, was excellent.

Review collected in partnership with Best Western GB

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

One of the cleanest and friendliest hotels I've been to of late. Approx 30 of us met up and took up the winter offer of breakfast and dinner. Staff so very friendly and accommodating. Good great. No problem with me having a gluten free diet, the staff were all aware and paid particular attention to my diet, didn't make me... More 

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Swansea, Wales, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel more than lived up to expectations. The room was comfortable, the food was gorgeous, the situation was superb and we didn't need to drive all weekend ! The most important recommendation I can give for the Swan Hotel though, is undoubtedly the friendliness and professionalism of all the staff. Attention to detail made such a difference and the... More 

Was this review helpful? Yes 1
Shrewsbury, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Business stay for two nights. Couldn't fault it, to the point where I've booked in again for a family visit. A good traditional hotel in an ideal position to explore both the beautiful cathedral and this area. Tip: we found it a little hard to find at night in heavy rain. (Wells is a city but feels like a small... More 

Was this review helpful? Yes 1
Uk
Top Contributor
217 reviews 217 reviews
76 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed 1 week ago

Our first visit to Wells and we stayed in the room pictured on the Swan Hotel ident. How lucky! On the down side, it is a very old hotel building and so one must expect sloping, creaky floors. We thought we didn't have to worry about the hotel not having a lift, but we hadn't thought about getting our luggage... More 

Was this review helpful? Yes 1
Devon, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our 3 night stay at this hotel was one of the most delightful short breaks that we have ever experienced. Our room was in a quiet corner of this beautiful and elegant 15th Century hotel - very comfortable and with very comfortable beds. The bathroom was just right with lovely soft white towels (another towel rail in here would have... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Bristol
Contributor
17 reviews 17 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The BW+ Swan Hotel is located right in the centre of the beautiful city of Wells. If you do not know the city throw out any preconceptions as it looks more Downton Abbey than Eastenders. In fact it is a popular location for films and period TV programmes. As you step out of the front doors you are confronted with... More 

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Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Lovely hotel, fantastic surroundings. Nicely decorated and well pressented rooms and very helpful staff. I ate in the bar and meal was nice and quick service. Hotel room was lovely but as it is an old building the windows did rattle i the wind. The quality of the linen was outstanding and ebverything was spotless. Great view of the cathedral... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS Swan Hotel

Address: Sadler Street, Wells BA5 2RX, England
Phone Number:
Location: United Kingdom > England > Somerset > Wells
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Swan Hotel 3*
Number of rooms: 53
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Also Known As:
Best Western Wells
Wells Best Western
BEST WESTERN PLUS Swan Hotel Wells, Somerset

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