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BEST WESTERN PLUS Swan Hotel

3.0 of 5 Sadler Street, Wells BA5 2RX, England
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Certificate of Excellence 2014
BEST WESTERN PLUS Swan Hotel
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BEST WESTERN PLUS Swan Hotel
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490 reviews from our community

Traveler rating
    250
    148
    58
    19
    15
See reviews for
53
272
15
46
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newton Abbot, United Kingdom
Top Contributor
80 reviews 80 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for 2 nights in early February and found the hotel OK. The location couldn't have been better and our room had a superb view overlooking the green towards the cathedral. On arrival the room was quite cold and we were given an electric heater to warm things up. No complaints about cleanliness or the helpfulness of the... More 

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Walsall, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent location for short break in Somerset. Hotel very good with helpful staff. Breakfast first class and good choices. The city of wells and surrounding area has a lot to offer in terms of exploring this part of the West Country.

Review collected in partnership with Best Western GB

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Chippenham, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Just got back from 2 night stay at the Swan Hotel in Wells. The Swan is a lovely old building in the middle of Wells. We stayed in the Coach House at the back of the hotel which is probably quieter than the rooms a the front as they overlook the road. The room had everything we wanted, was pleasantly... More 

Was this review helpful? Yes 1
Wales
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Many restaurants aspire to this level of excellence but few succeed. My wife and I went out for a celebratory meal; where to go was the question. We decided to try The Swan. The food was excellent; well prepared and beautifully presented. The waiter was excellent and made us most welcome. He was attentive without being obtrusive. We thoroughly enjoyed... More 

Was this review helpful? Yes 1
Wells, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

i enjoyed my stay in the swan because the staff were very polite and made you feel as anything you needed could be achieved. the only thing i would suggest improving is the quality of the food eg free range eggs.

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Crewe, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

A very pleasant stay in a cosy hotel with considerable ambiance. Very glad that the hotel retains its character & hasn't been made sterile & 'internationally uniform'. Was pleasantly surprised to find that the room looked exactly like the online pictures, not something you can always say.

Review collected in partnership with Best Western GB

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southampton
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed a break here with my husband. Beautiful surroundings and very stylish hotel. Room was good, but bathroom quite small and not impressive although snug bed which was very cosy. Had room overlooking street which, while it had a lovely view, was very noisy from 6.30am with street noise, deliveries etc and an annoying pigeon! Can't blame the hotel of... More 

Was this review helpful? Yes 1
Winchester, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was our very first visit to Wells and we were so impressed by the city. We booked the Swan for two nights on a half board basis and found the staff all extremely polite and helpful despite the hotel being extremely busy as it was Valentines weekend. Our room was above the restaurant but fortunately we weren't disturbed by... More 

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2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

we visited this hotel for the second time during 2014. In the month of December the hotel was superbly and tastefully christmas decorated, I understand by the manager himself. My congratulation to him. Accommodation, meals, were of the usual high standard. The staff as I have always found were very courteous and welcoming. The city of wells at Christmas time.is... More 

Was this review helpful? Yes 3
Rickmansworth, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Have just returned after a very pleasant Valentine weekend in Wells. We enjoyed the location of the hotel and its old coaching buildings. The parking access is interesting, not great for a wide car and the parking spaces are small. The room was in the cottages, on the first floor, at the rear of the site, just off the car... More 

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS Swan Hotel

Address: Sadler Street, Wells BA5 2RX, England
Phone Number:
Location: United Kingdom > England > Somerset > Wells
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Swan Hotel 3*
Number of rooms: 53
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Also Known As:
Best Western Wells
Wells Best Western
BEST WESTERN PLUS Swan Hotel Wells, Somerset

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