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BEST WESTERN PLUS Swan Hotel

3.0 of 5 Sadler Street, Wells BA5 2RX, England
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Certificate of Excellence 2014
BEST WESTERN PLUS Swan Hotel
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BEST WESTERN PLUS Swan Hotel
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442 reviews from our community

Traveler rating
    221
    133
    55
    18
    15
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50
238
15
43
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Worcestershire
Contributor
16 reviews 16 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We did not really do the Swan justice because we arrived in the dark and had gone by lunch time. The setting was great, many old and genuine features in the architecture, large Car Park and pleasant Dining room and Lounge. Very conveniently placed for walking to the Cathedral and Bishop's Palace also the Town centre and Street Market.

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Sussex UK
Top Contributor
85 reviews 85 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A long weekend in Somerset was complemented by this hotel. Rooms in the main building are very good particularly if you can secure a front room (take into account no lift to second floor) with a view of the Cathedral. Food was good but the staff need a little more training in certain areas. Ordered a good wine with dinner... More

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Norwich
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed for two nights at the Swan whilst visiting an old friend. All that I can say is that the whole stay was a fantastic experience. Comfy rooms, cosy lounges, really good food and fantastic staff. Not to mention the amazing setting directly opposite the cathedral. We will certainly return.

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Harrogate
Top Contributor
100 reviews 100 reviews
41 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel epitomises everything that is rural Britain. Parts of the Hotel are about 600 years old and over the years a succession of owners have rarely passed up a chance to buy an adjoining property. It makes for an interesting exercise finding your room for the first 24 hours or so. The rooms are good. The Dining Room is... More

Was this review helpful? Yes 1
West Midlands
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Returning to this lovely Hotel, with helpful staff, comfy rooms and fabulous food, is like coming home! Its a lovely old period property that has been given a modern twist in terms of its decor. The service though is good old fashioned and cant be faulted! Its a joy to be in this lovely old City. This year with the... More

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Yeovil, Somerset
Top Contributor
104 reviews 104 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked us a room for November 14th back in February, for my husband's Valentine's Day gift, as we really enjoy watching Wells Carnival. A couple of days ago I phoned the hotel to say I was unwell with a chest infection and to enquire if there was any chance we would be able to have a room with a... More

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London, United Kingdom
Top Contributor
55 reviews 55 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in one of the hotel's two bedroom apartments and it was great for us. The bedrooms are small, but fine for a night or two. The kids' room had bunkbeds, so that may be a pro or a con. My kids are fine with bunkbeds, but these one were really squeaky so one kid was able to bother... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I have to say I stayed at this hotel for 2 night on the 31st October 2014. The hotel looked beautiful, and the staff and GM MARK through out the two days where brilliant. Food fantastic breakfast excellent the rooms where clean and tidy and comfortable. this hotels is right in the middle of the city centre with a wonderful... More

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Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A stunning Hotel sat in the centre of Wells over looking the cathedral, that has undergone massive refurbishment recently. With a huge selection of Gins, Mark the GM educated me well! Food and restaurant service was stunning, can't wait to go back again and see them all again near Christmas!

Was this review helpful? Yes 1
London
Top Contributor
69 reviews 69 reviews
56 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The Swan Hotel in Wells is quite simply beautiful. It is well placed directly opposite the cathedral which offers spectacular views and a short walk to the high street. There is plenty of parking if you are able to negotiate the narrow entrance. Reception was fast and efficient as well as polite and friendly. We particularly liked the hotel cat... More

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS Swan Hotel

Address: Sadler Street, Wells BA5 2RX, England
Phone Number:
Location: United Kingdom > England > Somerset > Wells
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Swan Hotel 3*
Number of rooms: 53
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Also Known As:
Best Western Wells
Wells Best Western
BEST WESTERN PLUS Swan Hotel Wells, Somerset

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