We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Swan Hotel

3.0 of 5 Sadler Street, Wells BA5 2RX, England
Hotel website
Hotel deals
Special Offer
Save up to 50% off stays!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Certificate of Excellence 2014
BEST WESTERN PLUS Swan Hotel
Professional photos View all
Browse nearby
BEST WESTERN PLUS Swan Hotel
Write a Review

452 reviews from our community

Traveler rating
    225
    138
    56
    18
    15
See reviews for
51
242
15
45
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (452)
  • Mar-May only
    (112)
  • Jun-Aug only
    (137)
  • Sep-Nov only
    (122)
  • Dec-Feb only
    (81)
All months
Derby, United Kingdom
Top Contributor
51 reviews 51 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here a few days ago on a business trip, the hotel is quirky and full of history, the room I stayed in had a 4 poster and was clean and comfortable, it could do with a little money spending on it but in the main is a lovely place, the staff were fhelpful and friendly and the evening... More 

Was this review helpful? Yes
Newton Abbot, United Kingdom
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just returned from two nights at The Swan in Wells. All I can say is brilliant. Delicious food, a very comfortable bed, obliging and friendly staff and a relaxed atmosphere made our weekend special. Topped off by the Christmas decorations and the location made it perfect. It was our first time at the hotel but we will be... More 

Was this review helpful? Yes
Saltford, England, United Kingdom
Top Contributor
72 reviews 72 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Every year a group of Wrinklies from Saltford Golf Club, have a Christmas meal at this great venue. We have always been well looked after, both with good food and great service. This year was no exception, and the group decided to have an evening meal and stay the night. So not only enjoying a great evening meal but also... More 

Was this review helpful? Yes
Oxon
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a well earned week end break, and have done so for five years. We always pick late November or early December and stay two nights in The Cathedral Suite. I have one complaint about the WiFi and that is because I had to log in each day, but it did work perfectly. The staff are the... More 

Was this review helpful? Yes 1
Stone, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently called in to the Swan during the Christmas Market Sunday. They were very busy and had just about finished serving just started to lay the tables ready for the evening rush. The head of resturant was very obliging and said not problem at all, sat us down at a cleaned table and took the order. We had an... More 

Was this review helpful? Yes
Swansea, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went to The Swan in Wells this last weekend for a Murder Mystery weekend hosted by It's Murder. It was fantastic. The staff were well trained, efficient, friendly and helpful, right down to Snowball, the Hotel cat. The food was hot and fresh, as opposed to luke warm as is served in most hotels. We had a beautiful room which... More 

Was this review helpful? Yes
United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 2 weeks ago

The Swan Hotel is nothing special, although the free car parking is a definite plus point. The rooms are what you would expect for a 3 star rating at this price point. We left too early for breakfast and cannot comment. However, I would thoroughly recommend dining at the Old Spot restaurant diagonally opposite. We were unable to eat at... More 

Was this review helpful? Yes
Shepton Mallet, England, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although living close by we stayed here for two nights whilst attending the excellent "It's Murder" murder mystery weekend. A well organised and entertaining event that with the coordination and cooperation of the excellent staff was a lovely weekend. The menus for the event, taken from the regular menu choices, were excellent. The Parsnip soup and the following nights French... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS Swan Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Swan Hotel

Address: Sadler Street, Wells BA5 2RX, England
Phone Number:
Location: United Kingdom > England > Somerset > Wells
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Swan Hotel 3*
Number of rooms: 53
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, TripOnline SA, Travelocity, Despegar.com and Odigeo so you can book your BEST WESTERN PLUS Swan Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Wells
Wells Best Western
BEST WESTERN PLUS Swan Hotel Wells, Somerset

177 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (99)
Viewed
Hotel & grounds (19)
Viewed
Room/suite (22)
Viewed
0:48
Videos (3)
Viewed
View from room (10)
Viewed
Dining (21)
Viewed
Bathroom (5)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (79)
Viewed
Dining (22)
Viewed
Room/suite (26)
Viewed
Hotel & grounds (11)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Business center/function rooms (8)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay