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All 4 Dunster hotels

The Luttrell Arms

3.0 of 5 Hotel   |   32-36 High Street, Dunster, Exmoor National Park TA24 6SG, England
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85%
Ranked #2 of 4 hotels in Dunster
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Andrew S Taunton, England, United Kingdom
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143 people have reviewed this hotel

Traveler rating
    77
    46
    9
    6
    5
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22
80
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0
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
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English first
Taunton, England, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I visited the venue for lunch with 2 adults and 2 babies. The staff were very helpful and let us take our prams through the hotel to the secret garden. The secret garden is a real hidden gem and has plenty of tables and sun shades which were needed. The view if Dunster castle is very special. The food was... More

Was this review helpful? Yes
Penzance, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was our second visit to this hotel this year. We will definitely go back again because it's such a beautiful village, and the Luttrell Arms is right in the centre. This time we took advantage of the Super Sunday offer which included Bed, breakfast and a 3 course dinner for £50 per person (2 sharing). The hotel is in... More

Was this review helpful? Yes 1
Hereford, United Kingdom
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We used to live in the area and came back for a visit. The Luttrell is a lovely old building in a Medieval village that's steeped in history. We stayed with our 2 dogs in this very dog friendly hotel. We even had a dog bed in our room when we arrived. Unfortunately there is a parking problem in Dunster... More

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Birmingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had been recommended The Luttrell Arms and decided to try it on a last minute break. Because we booked only a couple of days before arrival we only had a choice of a standard room however there was nothing standard about our room. It was beautifully decorated with plenty of room and storage space. It was on the front... More

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Cardiff, Wales
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have to firstly qualify this review, by saying that the rating I have given applies only to one aspect of my experience at the Luttrell Arms, namely the food. The hotel itself stands in a lovely position in Dunster, very close to the castle. I visited the Luttrell Arms with my husband as part of their Super Sunday Deal... More

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Ross-on-Wye, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We joined friends who have stayed at this hotel every year for the past 20 years so it came highly recommended. They had chosen a Super Sunday deal and invited us to join them. The hotel itself is lovely and we were very happy with our room. The reception staff were delightful. We had been e mailed the evening menu... More

Was this review helpful? Yes 2
Becca W, General Manager at The Luttrell Arms, responded to this review

I am sorry to read that you have had an unsatisfactory stay. We pride ourselves on our great service and food but evidently on this occasion we have let ourselves down. It is clear that service and food on that evening was not up to scratch and thanks to the feedback from everybody we have been able to act upon... More

Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have just returned from a short break to celebrate our Silver Wedding. Overall the hotel is a lovely old country hotel, with beautiful gardens. We found the staff to be welcoming and friendly and overall a lovely ambience. We stayed in room 16 - a lovely room at the front of the hotel- on the bend of the road.... More

Was this review helpful? Yes 1
Becca W, General Manager at The Luttrell Arms, responded to this review

I’m sorry to read that you have not had a wholly fantastic experience. It has been duly noted that the food and service on the Sunday was not to the standard we are so proud to uphold here. Since reading all the feedback from residents that evening it was clear we had to make significant changes and we have done... More

Dorset
Contributor
15 reviews 15 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Arrived as expected and as arranged a bottle of Prosecco and chocolates awaiting in room 12. Lovely old hotel, full of character. My husband has had 1 year of chemotherapy and has a break in treatment and as also his birthday and not able to travel far I booked from 20 - 22/06/14, I advised the hotel of the same... More

Was this review helpful? Yes 1
Becca W, General Manager at The Luttrell Arms, responded to this review

I’m sorry to read that your stay has not been as perfect as we would have liked it to be. As I’m sure you understand with a building of this age, we aren’t able to install air conditioning so sometimes the rooms can get rather hot which we know is not ideal. However each room is individual so I should... More

Worcester, United Kingdom
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Set in the lovely village of Dunster this very old hotel was a place we had not previously visited. Our room was on the second floor which was reached by 28 quite steep stairs. The room overlooked the main street with the bathroom window overlooking the castle. A quirky building with creaky floorboards and a floor on the slant. Food... More

Was this review helpful? Yes 1
Weston super Mare, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Booked our room on line, on arrival it did not match up to the photos. However, clean and tidy. Lovely dining room but the food was not as good as it might have been. Sunday evening meal was a total disaster. The menu was the same as the Bar Menu and the Lunch Menu which is not what you expect... More

Was this review helpful? Yes 1
Becca W, General Manager at The Luttrell Arms, responded to this review

I am sorry to read that you had a less than enjoyable experience in the restaurant on the Sunday. We feel that the service and the food really fell short of all expectation and did not match the high standards we set ourselves. Since then we have reshuffled the staff and put in place a brand new Sunday menu in... More

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Additional Information about The Luttrell Arms

Address: 32-36 High Street, Dunster, Exmoor National Park TA24 6SG, England
Phone Number:
Location: United Kingdom > England > Somerset > Exmoor National Park > Dunster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Luttrell Arms 3*
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Also Known As:
The Luttrell Arms Hotel Dunster
Luttrell Arms Hotel Dunster
Luttrell Arms Dunster
The Luttrell Arms Dunster, Somerset

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Amenities

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Hotel Class
Official Description (provided by the hotel)
The Luttrell Arms is a 3 star, 28 room hotel. Set in the medieval village of Dunster with its many interesting buildings, under the shadow of the Castle and within the Exmoor National Park. The privately owned 14th century Luttrell Arms is surrounded by beautiful countryside making it the ideal destination for that weekend break or midweek getaway. Stroll around the village, walk the moor, or just sit by a log fire in a building where hospitality has been a way of life for hundreds of years. Heritage "If you could bottle the air in the bar at the Luttrell Arms and sell it you'd clean up" so wrote a local journalist. The smell of logs burning on the fire, a hint of hops from the pints of ale, add to this the smell of something aromatic being cooked in the kitchen, and the most essential element - the smell of history, it oozes out of the walls which have stood for 800 years. There are many outstanding architectural features, the medieval hall with its hammer beam roof (room 17) and twelve light window. History seeps out of the blackened frames, which had their glass rattled loose as Cromwell’s gunners laid siege to Dunster Castle from a defended strong point at the end of the garden. Cromwell’s Commander, Col. Robert Blake walked the corridors of the hotel, it was then called the Ship Inn and was used as his headquarters throughout the siege of the castle. Also of note is some very fine plasterwork on the ceiling of the lounge downstairs, and the plaster over mantle in room 12, showing Actaeon being devoured by hounds. The Arms of Luttrell that we use today carry us back to a Gentleman of 1261, the crest takes us only back to 1621, but the supporters are directly derived from one of the Barons who coerced King John into sealing Magna Carta. A more modern visitor is Hercule Poirot. In "The Cornish Mystery" he confronts the murderer in one of the hotel’s bedrooms. ... more   less 
Number of rooms
28

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