Booked river view double room for 50th birthday celebration for husband. On arrival Friday at 1pm allocated double room - no river view! Hotel explained error on part of booking clerk. Manager very apologetic and understanding, offering fair reduction in room rate. However, after poor start, weekend got better and better. Location is superb, very picturesque. Excellent walk along canal... more

Got there at 5.30ish staff very pleasant , explained all facilties of hotel and explained that during our stay there would be 2 weddings so it might get busy.The only thing my wife wasn't fussed about was that we had to give a time for evening meal and breakfast which seemed a bit structured. Anyway food was fantastic and lots... more

We had our wedding reception at this hotel on 22 September 2007. The food and service were fantastic. They were very flexible and happy to accommodate any requests that we had both prior to the day of the wedding and on the day itself. One of our guests was a vegetarian that we had not told them about. When we... more

On entering the Old Mll Hotel late at night the welcome we recieved from the staff was wonderful. Our room with a view of the river was just beautiful. The facilties were far more than we expected particuarly since had just arrived from Paris. Dinner in the resturant was fantastic the choice was great, the service even better and and... more

We had our wedding at the oldmill hotel on 16th June and after reading some of the reviews in here I would just like to say what a wonderful day we had, we had all the lodge rooms for guests with no complaints. Our room was lovely and the food very good, all piping hot with plenty of vegetables. The... more

My wife and I stayed at this hotel for four nights in May. During that time we had three different rooms, two were adequate but the other was extremely disappointing. It overlooked the weir and toll bridge and was passed off as a double but was barely that with poorly maintained fittings. This room was also noisy with the road... more

we both stayed here for 1 night at the end of may, from the moment we got there we were made to feel welcome. The hotel is set in lovely grounds with fantastic views across the river. The food was cooked from fresh and all was excellent, the restaurant manager , gary. was very helpful and went out of his... more

We had a Christmas Holiday, and were very disappointed, with the Hotel so used this site to express our opinion, the owners did contact us and invited us back at no cost, which was very proactive, Having recently visited Bath we called in just to have a look, and I must say they are making a grand effort and we... more

The owners of this hotel like resting on their laurels! A lot of money should have been spent reburbishing, but they have relied on the 70s decor and their location FAR too much & for far too long. How lazy & what a missed opportunity! Somebody needs to put their hand in their pocket & clean up its act -... more