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Holiday Inn Express Bath

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Lower Bristol Road / Brougham Hayes, Bath BA2 3QU, England
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Holiday Inn Express Bath
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Holiday Inn Express Bath
Holiday Inn Express Bath
Holiday Inn Express Bath
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873 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guildford
Top Contributor
58 reviews 58 reviews
11 hotel reviews
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Having stayed the Friday night at the Bailbrook house out of town and stupidly only booking one night by mistake, i had to book our Saturday night on Saturday morning. Understandably the options were limited, but one of the locations that had parking was the Holiday Inn Bath, so we picked that. It was an eyewatering £189 on the day... More 

Was this review helpful? Yes
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guests, Thank you for taking the time to write a review about your recent stay. We are sorry for the shortfalls you have experienced, we take all of our guests comments very seriously and your feedback is highly valuable to us and will help assist us to look into the areas in which we may be able to improve.... More 

Senior Contributor
34 reviews 34 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Clean and comfortable,,,,,but nothing special for the price, the rooms are small and essential.....The location is near the city centre about 10 min on foot ....There is a big car park .... Recommendd for families or groups .....

Was this review helpful? Yes
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for your feedback we really appreciate all of our guests comments. I am pleased to read you found your room to be clean and comfortable, I will pass your comments on to our housekeeping team who work extremely hard to main our high standards. As you mentioned we are very lucky to have such a large... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with a group of girlfriends for the weekend. All of the staff were extremely friendly and nothing seemed too much trouble for them. Good location. About a 19 minute walk from the city centre.

Was this review helpful? Yes
BathGuestServiceMgr, Guest Service Assistant at Holiday Inn Express Bath, responded to this review

Dear guest, Thank you for taking the time to post such a nice review. I am happy you found the staff friendly. We all work hard to make sure our guest have a pleasant stay and comments like yours are very encouraging. We are lucky with our location, being only 15 minutes walk to the center of Bath. Looking forward... More 

wales
Contributor
17 reviews 17 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for just one night while attending an open day at bath spa university. It's about 10 minute walk from centre of bath, but we didn't mind that walk as it was dry! As for the hotel it is very clean and comfortable, breakfast was plentiful and the staff were pleasant! The only issue which I wasn't happy about... More 

Was this review helpful? Yes
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest Thank you for taking the time to write a review regarding our hotel. I would first like to thank you for choosing to stay here at the Holiday Inn Express Bath. Secondly I would like to say sorry that you were un-happy about the parking charge that we have here. We do charge £10 per night for the... More 

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a couple of nights and were very happy overall. The location is good, parking easy, staff were very friendly and helpful, breakfast was good, rooms were spacious, warm and clean and we thought it was very quiet at night.

Was this review helpful? Yes 1
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for choosing to stay at the Holiday Inn Express during your stay in Bath. I am very glad to see that you found your stay to be convenient and had the chance to take advantage of our Express Start Breakfast. Thank you for your kind comments about our staff we do aim to be as friendly... More 

Reading Berkshire
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here on Saturday night for my husbands birthday. Great location - quiet at night (I've stayed in central Bath before and the noise at night is horrendous!). Rooms were adequate, there was no spare sheet or blanket in the room. Amazing shower! Parking was nice and easy. Breakfast was a good selection. I did think it was extremely... More 

Was this review helpful? Yes 1
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for booking your accommodation here with us at The Holiday Inn Express Bath. I’m very pleased to hear you enjoyed your special stay with us and you found the location to be great. We are very lucky with the location being an only 10-15 minute’s walk away from Bath beautiful city centre. As we don’t keep... More 

High Wycombe, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very helpful staff on check-in, Emily Wickes in particular looked after us well. Nice clean rooms and hotel, breakfast included and was good. Rooms were nice and quiet. Hotel provided a maps and marked up places to go, easy 10 min stroll into the centre of Bath

Was this review helpful? Yes
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for choosing The Holiday Inn Express Bath for your accommodation. We are very pleased to hear you enjoyed your stay here with us, and you found our staff very helpful. Thank you for your kind comments I will be more than pleased to pass these on. We all work very hard ensuring all of our guests... More 

Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed at Holiday inns across the Uk but this hotel was the worst I have stayed in. I have no complaints about the service we received from staff but the room we stayed in was poor. I do not know if all rooms have the same fittings. Our room had no radiators, only a wall mounted air con... More 

Was this review helpful? Yes 1
BathGuestServiceMgr, Guest Service Assistant at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for taking the time to write a comment regarding your stay at Holiday Inn Express Bath. I am sorry that you found the room cold. The wall mounted AC system is usually effective at heating the rooms, however occasionally a fault develops. We do have additional heaters we can supply if extra heating is needed. Thank... More 

Kuala Lumpur
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

A basic room in a basic hotel with normal expected levels of service with an adequate breakfast which could be monotonous if someone stays for more than 2 nights. Nice location, 10 mins walk from town centre. Parking is payable but convenient in this busy city. Nothing special but what you would expect from a price quality ratio.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Bath, responded to this review

Dear HanoiHarry, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. We always strive to provide great service and comfortable accommodation to all of our guests, and it is nice to read that the location of our property is up... More 

Taunton, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed in Holiday Inns before, and once again our stay in this one in Bath is great, For what you pay the service and comfort you get are excellent. This one is a bit outside the centre of Bath, but it just means that you appetite is that much bigger once you get in to town! Only criticism... More 

Was this review helpful? Yes 1
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest Thank you taking the time to write a review about our hotel. Thank you for your lovely comments about our hotel and the service you were provided during your stay. We are about 10-15 minute walk away from the city center. We hope to welcome you back here in the near future. Kind regards Jenny More 

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