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Holiday Inn Express Bath

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Lower Bristol Road / Brougham Hayes, Bath BA2 3QU, England
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Holiday Inn Express Bath
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Holiday Inn Express Bath
Holiday Inn Express Bath
Holiday Inn Express Bath
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886 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brussels
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This stop over was part of a round-UK tour and the most expensive hotel of the trip. However we were disappointed and will not be booking into a "chain" hotel again. The room was cramped, too hot, noisy, soul less. The breakfast was basic, and not a member of staff in sight. There was more than one large party staying... More 

Was this review helpful? Yes
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for staying with us during your trip to the UK. I am really sorry to read you did not feel we met your expectations whilst staying with us. I will be passing your comments onto our team and will look into the areas you mentioned in which we may be able to improve to ensure all... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was convenient clean and comfortable. The staff were friendly and we got value for money.. Note no fridge or safe in room. A short cut town which is about 10 minutes with Sainburys very close .

Was this review helpful? Yes 1
BathGuestServiceMgr, Guest Service Assistant at Holiday Inn Express Bath, responded to this review

Dear guest, Thank you for posting a review regarding your recent stay at our hotel. I am glad you found the hotel clean and comfortable and friendly staff, In Holiday Inn Express Bath we all work hard to make sure our guest have a beautiful stay. We are happy to be just 10-15 minutes walk from the picturesque Bath city... More 

Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

A pleasant hotel with affordable comfortable and modern room. It's located 15 mins from the main tourist parts of bath. It has s good sized car park and I was allowed to leave my car even after checking out on the final day. Free wifi and free continental breakfast.

Was this review helpful? Yes
BathGuestServiceMgr, Guest Service Assistant at Holiday Inn Express Bath, responded to this review

Dear guest, Thank you for taking the time to post such a fabulous review regarding your stay at Holiday Inn Express in Bath. I am happy to see you had a wonderful stay and you found our hotel comfortable and your stay fulfilled your expectations. As you said we are located just 15 minutes walk from the ancient city center... More 

Strathpeffer, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I have just had 2 nights at the Holiday Inn Express in Bath and it's a good hotel. The room is pretty much like every other HIE but was large with a good working area. No complaints there, it was a very good room. I had forgotten my razor and shaving cream and these were available from reception without charge.... More 

Was this review helpful? Yes
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Firstly thank you for taking the time to comment on your recent stay with us. I am so pleased to hear that you find our brand of rooms spacious and would be more than happy to stay with us again. We are due a full hotel refurbishment this year starting in May, with a wonderful brand new design... More 

Adelaide, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We checked into the hotel in the afternoon. The only parking was self parking for 10 pounds. The room we booked was $300 Australia dollars which I found ridiculous! I've stayed in 5 star places for less and at a higher standard. The checkin was easy. The lady on the desk was lovely.. And knew Bath quite well, she also... More 

Was this review helpful? Yes 2
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us and also for your loyalty as a Reward Club member. I am sorry you found the hotel to be only average. Our rates are in line with Bath, which can be more expensive than some areas, especially on weekends. We have advance saver rates available and... More 

St. Albans, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

breakfast lets this hotel dow with watery fruit juice tried both,no bacon even the water was warm. But good points friendly staff , nice clean rooms and public areas.parking,and about a 10/15 minutes flat walk into city centre

Was this review helpful? Yes 1
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for your review of your stay with us. I am glad you found the service to be friendly and the rooms to be clean. I am sorry you did not enjoy the breakfast, our breakfast usually proves extremely popular. As the water and juice are dispensed from the same machine I have passed your feedback on... More 

Storrington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is a short stroll from the centre of Bath. Room was spacious and to a good standard. Breakfast was a bit disappointing considering the money you are paying for a two night stay. I think you could find better in the area for a similar price.

Was this review helpful? Yes 1
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I am glad you took advantage of our location to visit the picturesque city centre of Bath, only 15 minutes walk away. It is also good to read that you found the room to a good standard and spacious, we are having a refurbishment starting in... More 

Perth, Australia
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Paid more for family room but it turned out to be really small. Everything else was really above average for a motel of this class though: cleanliness, service, parking, convenience, location, etc. Good choice!

Was this review helpful? Yes 1
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. Our rooms are the same price and all the same size. I am glad you enjoyed the rest of your stay with us in the ancient city of Bath. It is great to hear you found the room clean and the service to be good, everyone... More 

Kingston-upon-Hull, United Kingdom
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location for walking into city centre (Roman Baths, shopping, etc.). Parking is sufficient. Breakfast was the typical British buffet. The room was a tight fit for our family of 4. AC worked well and the room was quiet enough. Two rooms would have been a better choice for us.

Was this review helpful? Yes
BathGuestServiceMgr, Sara Shepherd at Holiday Inn Express Bath, responded to this review

Dear guest, Thank you for reviewing your stay here. We are so pleased you found the hotel a fabulous location for ease of walking to the ancient Roman Baths, city centre shopping and other fascinating landmarks. Our rooms are consistent throughout the Holiday Inn Express brand and I appreciate some guests require more space. For guests who wish to book... More 

Bury St. Edmunds, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Wanted a relatively city central hotel with adequate parking and convinced my husband that Holiday Inn's are always a nice place to stay. I should have taken a little more notice of the word 'express' in the title. I felt a little like we were in an airport hotel! By this I mean, a lot of guests buzzing about, the... More 

Was this review helpful? Yes
BathGuestServiceMgr, Sara Shepherd at Holiday Inn Express Bath, responded to this review

Dear guest, Thank you very much for reviewing your stay with us. I am pleased to hear that you have had nice stays' at Holiday Inn. Our Holiday Inn Express hotel is a popular choice for guests who would like to have more control over their stay. We offer a continental buffet breakfast complimentary and free wi-fi throughout the hotel.... More 

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