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All 31 Bath hotels

Holiday Inn Express Bath

3.0 of 5 Hotel   |   Lower Bristol Road / Brougham Hayes, Bath BA2 3QU, England
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Ranked #18 of 31 hotels in Bath
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 days ago
AliceRose90 Derby, United Kingdom
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Derby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night with a friend. We hadn't pre booked so the price was a little bit dear (paid on arrival), but we expected that. The location was good in proximity to the city centre (went for a night out) and rooms were clean and modern. Helpful staff and a good breakfast buffet in the morning.

Was this review helpful? Yes
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay. As Bath is such a beautful, historic city that attracts a large number of tourists throughout the year, the demand for hotels is extremely high. This effects our rates, which are competitive with other hotels throughout Bath. I am glad you were happy with... More

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was staying at this hotel on my business trip, and I must say was a pleasant surprise. Usually the budget hotels are very basics, and dilapidated, with poor services. Holiday Inn Express however is offering exactly what they stated. Simple, very functional and clean facilities. They do not have restaurant but breakfast is provided. One day I was too... More

Was this review helpful? Yes
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay. I am so glad to hear that the hotel and room met your requirements for the duration of your stay. I am pleased to hear that Laura was able to help you with dinner in the evening. All of our staff go above and... More

Knoxville
2 reviews
5 of 5 stars Reviewed 1 week ago

Honestly, we had hoped to find a quaint B&B for our visit, but when we got a great offer for rooms at the Holiday Inn Express, we couldn't pass it up. And I'm so glad we didn't! Laura and the rest of the staff were terrific. They made us feel right at home from the moment we walked in. They... More

Was this review helpful? Yes
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay. Thank you for your kind comments about Laura and the rest of the staff members, they do go above and beyond with their customer service and take great pride in doing so. As you mentioned, we are lucky with the location of the hotel... More

Bristol, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very pleased with this hotel, following a one night stay. The hotel is clean, modern and in a convenient location. However, what made the hotel really special was the excellent customer care shown by the reception staff and particularly the Duty Manager, Laura. They worked with efficiency and empathy to resolve a problem we had on check in. Thank you!

Was this review helpful? Yes 2
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for taking the time to write your review about your recent stay with us. I'm very pleased that our hotel met your requirements for the duration of your stay. Thank you for your kind comment regarding our staff, we all do try our best to ensure all our guests have a wonderful stay with us, I... More

Plymouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 7, 2014

We have stayed here before and found the location great and the rooms to be clean and well equipped. The rate we got for the room was good and it included breakfast. We arrived early and were able to check straight in with a friendly receptionist, and there were ample amounts of parking available. Breakfast was good, nothing special, but... More

Was this review helpful? Yes 3
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay. I would like to thank you for choosing to stay with us again. I am so pleased to hear that you found the location great, we are lucky having the hotel only an easy 10-15 minute walk away from the city centre of Bath,... More

WEST MIDLANDS
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 28, 2014 via mobile

Stayed here for 3 nights, Arrived an hour early the room was not ready but staff were excellent in getting it ready within 20 minutes. The room was spacious, clean and warm with a hairdryer, kettle, bed setee, double bed and t.v. great comfortable bed with in room heating. Breakfast was fine with a selection of cereals, fruit, muffins, croissants,... More

Was this review helpful? Yes 2
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay. I am so pleased to hear that the room met your requirements for the duration of your stay. Thank you for taking advantage of the free, hot option breakfast. We do try to provide a wide range of both the continental and the cooked... More

wales, uk
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 26, 2014

We stay here as a family of 2 adults & 2 children, firstly apon arrival there was heaps of parking spaces, check in was easy & fast, with lovely reception staff. The room was spotless, crisp white bedding, sparkling bathroom, we couldnt fault it. Large flat screen tv in room also. The breakfast was fine too, not 5* but definately... More

Was this review helpful? Yes 2
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for taking the time to write such a positive review about your recent stay. I am so glad to hear you found your check in to be easy and fast. Thank you for your kind comments about the staff. They do go above and beyond with their customer service and take great pride in doing so.... More

Worcester, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 23, 2014

I have to say that we arrived much earlier than we had expected and although we just planned to park and go for a walk we were pleased to find our room was ready early for us. The reception staff were very friendly and it felt as if we were returning guests. Now my first moan, as with any hotel,... More

Was this review helpful? Yes 1
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay. I am so pleased to hear that you were able to check into the hotel early, and that you found our reception staff friendly. All of our staff do go above and beyond with their customer service, taking great pride in doing so. With... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2014

We found this hotel to be just as described. The staff were very friendly and helpful. We had a small problem with the shower and were offered an alternative room immediately and assistance with our bags etc. The room was clean and well laid out. The location was fine for us a short 10 minute walk into the town centre.... More

Was this review helpful? Yes
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay. Thank you for your kind comments about the staff. They do go above and beyond with their customer service, and take great pride in doing so. I am so sorry to hear that you had a problem with your shower while you were staying... More

Plymouth
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 21, 2014

We had a lovely stay in Bath here as we were welcomed with everything sorted for my Son who has a nut and seed allergy. I had emailed ahead to let them know what sort of things James could have for breakfast. The manager made sure this was taken note of and someone had gone out and brought the correct... More

Was this review helpful? Yes
BathGuestServiceMgr, Front Office Manager at Holiday Inn Express Bath, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay. I am so pleased to hear that you had a lovely stay in Bath. We do try our best to meet our guests dietary requirements if they let us know beforehand, so that we are able to provide suitable food. I am happy that... More

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Additional Information about Holiday Inn Express Bath

Also Known As:
Holiday Inn Express Bath Hotel Bath
Holiday Inn Express Bath Hotel
Bath Holiday Inn Express
Holiday Inn Bath
Bath Holiday Inn
Address: Lower Bristol Road / Brougham Hayes, Bath BA2 3QU, England
Phone Number:
Location: United Kingdom > England > Somerset > Bath
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #18 of 31 hotels in Bath
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Bath 3*
Official Description (provided by the hotel):
Stay at the popular Holiday Inn Express Bath hotel and explore Bath's historic city centre on foot. Holiday Inn Express Bath's modern interior contrasts with its warm, honey-coloured Bath stone exterior. We're a short stroll from the historic city centre, where you can take your time with a relaxing session at Thermae Bath Spa. We are also close to Bath Spa train station for regular trains to London Paddington and Bristol Airport is a 40-minute drive. We're 10 minutes' drive from meetings at Bath's 3 Ministry of Defence offices and the University of Bath campus. Bath Spa University is only 5 minutes from Holiday Inn Express Bath by car. Avoid the traffic when visiting Helphire Group PLC and Amdocs, minutes away on Lower Bristol Road. The convenient Holiday Inn Express Bath is a 10-minute walk to the elegant Pump Room at the Roman Baths and the Grade I-listed Royal Crescent. Learn how the city inspired one of England's favorite writers at nearby Jane Austen Centre. Kids love mini-safaris at Longleat's rambling estate, a 30-minute drive away. Wake up to sausages, baked beans, scrambled eggs and more as part of the free breakfast buffet and watch Bath come to life from the windows of the airy Great Room. Our friendly Front Desk team will give you information on day trips to Glastonbury and Stonehenge. 60 onsite parking spaces are available at a charge and allocated on a first come first served basis. Wi-Fi is free for guests who book direct with the hotel. ... more   less 
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