We were with a coach tour, and had a lovely five days. The staff were very friendly and helpful, and the breakfasts and dinners excellent We had a room at the front of the hotel, this was very convenient for the stairs and lift. It was lovely to have mineral water provided and a good selection of teas and fresh...
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4 of us stayed at the Royal for a pre-wedding shopping weekend. It could not have been better. Right opposite the brand new Southgate Shopping Centre. I have stayed there before on a few occasions and they are constantly updating and improving this lovely old building. The room we had was wonderful and very spacious - brand new bathroom, sofa,...
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Reviewed May 26, 2009
Responded to an advert in the Daily Mail on Saturday 19th May that same day for a special offer of £99.00 two nights Bed and Breakfast with a meal the first night up to the value of £22.00. Sounded too good too be true - sadly it was - as I was told the offer had ended. I was advised...
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Once again may I offer my sincere apologies and on reflection I wish I had honoured the offer
despite the fact I only had 1 room left to sell.
Kind Regards
Mike MacDermid
General Manager
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Just returned from a weekend break in Bath, stayed at the Royal Hotel.Stayed on a bed breakfast and evening meal basis.Food was very good,our room was perfect for our needs and all the staff very friendly and helpful.All in all a terrific weekend, happy days!
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Fantastic location, and an awesome post Christmas deal. Dinner was included, but I would recommend eating somewhere else as it was very poor, tried very hard but came up short. All the staff were very friendly.
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Dear Guest
Thank you for staying with us. I am sorry you did not enjoy dinner with us.
Our menu offers a choice of 11 starters, 17 main courses and 10 desserts.
You are able to select a 3 course meal for £22.00 which represents excellent value.
All food is freshly prepared and we source our meat produce locally ....
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I can't believe I forgot to write a review about this place from my January trip.
So, I was traveling through the UK partially on business and partially (mostly) to visit family. And while the Royal wasn't my first choice (The hotel I wanted was booked solid) I truly enjoyed my stay.
Since I was traveling by train this turned...
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Dear Guest
Thank you for your very welcome comments. We do offer a daily laundry service. The information
is in every bedroom in the welcome folder. I am sorry you did not see the relevant information.
Kind Regards
Mike MacDermid
General Manager
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Recently returned from a 3 night visit. Excellent value for 99 pounds per night including full breakfast and one 3 course dinner. I think we were very fortunate with our room. Very quiet. Lovely size. Nice size bathroom, with all the amenities. Breakfast was delicious as was the dinner. All the staff were very friendly and helpful. Loved the location,...
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I stayed here for two nights over the may bank holiday! It is really close to the station - so easy to walk to the main sites in Bath and many places to eat! The hotel itself is very clean - The room was a bit on the small size - but with high ceilings meant that you didn't feel...
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Dear Guest
Thank you for staying with us and your nice comments.
With reference to the television. All of our televisions are flat screen with an integral DVD player.
Our Televisions have both analogue and digital signals. The analogue channel features a short
promotional film of Bath, designed to welcome you and enhance your visit.
In the welcome folder in...
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We stayed here this weekend on the spa break deal. It was our anniversary treat so we were hoping that we would have a lovely relaxing time.
First impression
When we arrived at reception we were ignored for about 3 minutes by the woman behind the desk without so much as an acknowledgment. When she did turn around she simply...
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Dear Guest
I am sorry you were disturbed by noise coming from the train station. I have no idea why people
would be anywhere near the station at that time because it had been closed for hours.
The night supervisor had informed, hence the reason I managed to move you to a superior room.
On your arrival the receptionist was...
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I went with 6 friends on a girls weekend to celebrate a 50th birthday. Great location for us and reasonable price with great staff and good breakfast and we also had good lunch. Unfortunately no triples available so I volunteered to go solo as I was not birthday girl. Box room at back without double glazing, so when gulls were...
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Thank you for your lovely comments and I would like to address the other issues raised.
We only have 2 single rooms and the remaining rooms are twins, doubles, Four Posters
etc. They are fitted out with everything you would expect in a double room. Telephone, Wifi
hair dryer, trouser press, complimentary beverage tray, biscuits, instant nescafe coffee sticks,
suchard...
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