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All 32 Bath hotels

Francis Hotel Bath - MGallery Collection

4.0 of 5 Hotel   |   Queen Square, Bath BA1 2HH, England
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Ranked #10 of 32 Hotels in Bath
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed October 20, 2013
isthom83
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945 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Francis Hotel Bath - MGallery Collection
See the most recent reviews
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 20, 2013

We came here for three nights after our wedding as a relaxing break. The hotel is lovely and we had an amazing time. The bed was so comfy and the room lovely and cosy. We had a lovely view from our window. The breakfast which we had in our room was delicious and fresh. We also enjoyed afternoon tea here... More

Was this review helpful? Yes
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

First and foremost, congratulations on your recent wedding! I hope you had a fantastic day. I am pleased that you had a good stay with us although extremely disappointed that you didn’t find the staff to be welcoming; this is unusual and I am very sorry that this was your experience. I do hope you return soon so that we... More

Liverpool, United Kingdom
Top Contributor
69 reviews 69 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed October 20, 2013

I have always loved the Francis and it's our routine to visit this oasis in the midst of bustling Bath. Today we went there for lunch as usual but the service was very slow and particularly clumsy. The food took forever to arrive and then my lunch was very greasy. When I eventually managed to get the attention of a... More

Was this review helpful? Yes 2
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

I am very sorry that you had such an unsatisfactory meal with us; this is disappointing, especially as you are regulars at the Hotel and can appreciate that this isn’t the standard that you have enjoyed previously. I would very much like to discuss this with you in person - please can you call me on 01225 424105. Kind regards... More

Westcountry
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2013

Lovely hotel,so close to the centre,staff friendly & attentive,very comfortable bed,room spotlessly clean, superb bathroom, stylish decoration throughout with quality furnishings. Would stay here again & highly recommend.

Was this review helpful? Yes
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

Thank you for your recommendations – I’m delighted you enjoyed your visit and we look forward to seeing you again soon. Kind regards – John Willcock More

Swindon, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2013

Wow could not fault this afternoon experience. Would put in up there with the best of London. The service was great and friendly. Both of us are vegetarians and this proved not to be a problem. Enjoyed all the food on offer and will be returning. Due to it being so good we are buying afternoon tea for several people... More

Was this review helpful? Yes
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

What a good idea for a present! It is wonderful to see that you had such a good time and hope you come back soon. Kind regards – John Willcock More

Torquay, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 20, 2013

Just returned from a wonderful weekend at the Francis Hotel, the room was lovely, and the hotel is beautiful, comfortable and luxurious. The major positive about this hotel is the staff, without exception everyone was extremely friendly without being pretentious, and we were made to feel extremely welcome and well looked after. Particularly impressed by Bar Manager Jason, bar man... More

Was this review helpful? Yes
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

This is a great boost to morale for all the staff at the Hotel; thank you for sending in your review. I will make sure that Brasserie Blanc see it as well and hope you return soon. Kind regards – John Willcock More

Aveley, United Kingdom
Top Contributor
68 reviews 68 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 18, 2013

I stayed here with my wife for a wedding at the Roman Baths and was very impressed with the hotel. The room was clean and spacious and ideal for what we needed. It wasn't dated gaudy, the bed was very comfortable too and I had a nice sleep which is hard to come by when staying in a hotel. The... More

Was this review helpful? Yes 1
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

I am delighted that you had such an enjoyable stay with us and thank you for sending in a review. I hope we have the opportunity to welcome you back and we’ll remember the biscuits – for both of you!. Kind regards – John Willcock More

London
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2013

We stayed here in August for a family weekend away. It was fabulous, we loved the decor which is classic and quirky. The beds were among the most comfortable hotel beds I have ever slept in, including the sofa bed for my son. All the rooms were individual, and very stylish, the shower has a mural of the bath spa.... More

Was this review helpful? Yes
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

Thank you so much for sending in a review following your stay in August; it is great to see that you all had a good time and hope we see you all again very soon. Kind regards – John Willcock More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 16, 2013 via mobile

This is a classy hotel with very professional staff. Moderately expensive dining in hotel. Suites are clean and comfortable. Located within walking distance to many nice pubs and mega tourist shopping. Quick taxi ride to Herrod's. Walk to Bath Abby and Roman Baths. First timers should take the "Hop on Hop off" bus tour to see the city sites.

Was this review helpful? Yes
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

Thank you for sending in a review following your stay. I agree, the Open Top Bus Tour is great and is a must for a first time visitor to Bath. I hope we see you again soon. Kind regards – John Willcock More

High Wycombe, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 15, 2013

Arrived at 4.00pm on 2nd October for 2 nights, immediately upgraded without asking, Room 319 House No. 7 top floor overlooking Queens Square. Room fantastic our only slight thought was it was painted in varying dark blues could have been lighter. Shower really good with large fixed head on ceiling and an ordinary one on wall, and one wall covered... More

Was this review helpful? Yes
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

Thank you for sending in a review following your short break with us. I do hope it isn’t too long before you return to Bath and the Francis Hotel. Kind regards John Willcock More

Monxton, null, United Kingdom
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 13, 2013

We had spent ages looking for a hotel for a special treat weekend in Bath. Francis Hotel has lovely rooms and attentive staff. We had two rooms booked for our group: Premier Double overlooking Queen Square and Superior overlooking where the gardens once were. Both had excellent facilities. Jason is such a brilliant Bartender. Makes amazing Marmalade Martini's. An absolute... More

Was this review helpful? Yes
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

Thank you for your kind words; they are very much appreciated by the team. Jason does make very good cocktails – come back soon to sample some more! Kind regards John Willcock More

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Additional Information about Francis Hotel Bath - MGallery Collection

Address: Queen Square, Bath BA1 2HH, England
Phone Number:
Location: United Kingdom > England > Somerset > Bath
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Francis Hotel Bath - MGallery Collection 4*
Number of rooms: 98
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Also Known As:
Accor Francis Bath
Bath Francis Hotel
Mercure Bath
Francis Hotel Bath

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