Could not fault this hotel,receiption on arriving very good.Room very clean and welcoming. Breakfast buffett hot and filling. Minus points,car park charges£15 per day,was there only 2 full days, arrived late Fri left early Mon, charged 3 days. Asked if we would like a front or back room,was told the road outside the front was the route for emegency services,but... More

We came back yesterday from a one-night stay in Bath, and we stayed at this hotel. Driving around Queens Square, it took us a drive round the square to find it, as all the buildings are built the same, and the hotel doesn't stand out. We upgraded our room to a superior room, and it was lovely. Although we were... More

We stayed here one night for my boyfriends birthday. Very nice hotel, the staff are fabulous, breakfast was great and the room was lovely with very comfy bed. The location is fantastic, very central with easy walking distance to high street and the bath spa. More

We wanted to spend just over 24 Hours in Bath and chose the Mercure Francis hotel because of its city centre location and car parking availability.The car park is at the rear of the hotel and is available on a "first come first served " basis and cost us £15 for the stay; well worth it for convenience and peace... More

I went to stay here for my five year anniversary with my partner. He actually ended up proposing! (I of course said yes) the hotel were really accommodating, we had a really nice room and there were flowers my fiancé organised for my arrival. The only downside was the room was right next to the stairs and there was a... More

Stayed at this hotel at the end of November 2011. Our room was a little older than our previous stay, but all in all very comfortable, and the shower was great. The location is v good and v close to the shops and a 10 minute walk to the station. The bar is a nice place to relax for an... More

The only reason this hotel doesn't score a 5 is because of the poor heating system in the room. The outside temperature was 2ºC and the large room had only 2 tiny old fashion radiators. The Air conditioning was out of order. More

Hotel is well located & short walk to all attractions, it was the last weekend of the Christmas Markets so the town was busy but great atmosphere. Hotel staff excellant in all areas reception , bar , restaurant & rooms superb ! Due to its location it has limited car parking so arrive about 1200 when people are checking out... More

Good location, Very helpful/pleasant staff. Linited Hotel Car Parking - it's on a first come first serve basis - chargeable. We booked a twin room, which was not available at late notice - but we were upgraded to the "4 Poster Room" with sofabed. Clean rooms. Excellent Room service. More