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Francis Hotel Bath - MGallery Collection

4.0 of 5 Queen Square, Bath BA1 2HH, England
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Certificate of Excellence 2014
Francis Hotel Bath - MGallery Collection
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Francis Hotel Bath - MGallery Collection
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1,107 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

Nice hotel, briliant people on reception, when i told that it is my Bday, later i found card and box of chocolate in my room. Just £15 per night for parking next to hotel is a bit too much. It should be free.

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Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great location, right in the centre of Bath. Very friendly staff. The concierge was particularly friendly. The hotel is beautifully decorated and the bedrooms are very comfortable. The bed was so comfortable that I can't remember when I last had a better night sleep.

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Swindon, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed in a feature room and had a lovely time at the hotel. This is our 2nd time here. There was a Nespresso machine in the room, big bonus for me! Breakfast was of a high quality with plenty of choice. This has to be the best located hotel in Bath, right in the heart of things. Free WIFI... More 

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Kent
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have just come back from a trip to Bath and stayed at this amazing hotel. It is really lovely, very attentative staff ranging from booking in at reception, bar and cleaning staff. The hotel is superbly furnished and deserves it star rating. Our room was a garden room on the ground floor, and had a settee and chair and... More 

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FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

Dear Harleysuekent Thank you so much for your feedback and for your recommendations. We look forward to welcoming you back in October! Kind regards John Willcock – General Manager More 

Contributor
17 reviews 17 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed in the Francis Hotel this weekend past with family to celebrate my mother's 50th birthday. The hotel is as well located as possible, a brisk stroll into the main shopping area. The hotel check in staff were warm and welcoming and checked us in quickly. The room itself wasn't spacious but very well presented and very clean. I... More 

Was this review helpful? Yes 1
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

Dear hardcorewolf I do hope your Mother had an enjoyable birthday stay in Bath: I’m pleased you enjoyed your afternoon tea! Thank you for taking the time to send in a review following your stay; I’m at a loss as to how the towels could smell of smoke and I’m most certainly looking in to this. I do hope we... More 

Shropshire, United Kingdom
Top Contributor
91 reviews 91 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for a weekend for a get together with friends. Pros and cons: Pros Comfortable bed and big soft pillows (Classic double - queen bed) Stylishly decorated Clean Fairly quiet Free wi fi Excellent location for walking around Bath Pleasant lounge area and bar - light meals, cocktails, afternoon tea - decently kept Bath Ales. Car park (but see cons)... More 

Was this review helpful? Yes 1
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

Dear listmaker589 Thank your for sending in your feedback following your recent stay. The Classic and Superior rooms in the Hotel are a mixture of shower only and bath with shower. It is always possible to request the one that you would prefer and we always do our utmost to allocate a room to fit in. Our Feature Rooms are... More 

Stratford-upon-Avon, England, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was booked for a birthday weekend treat and right from the start it ticked all the right boxes. We arrived on Saturday morning to a very busy Bath with not a chance of a parking space, how wonderful to arrive at the hotel have your bags taken in for you and your car parked in the hotel car... More 

Was this review helpful? Yes 1
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

Dear Kate M Thank you very much for sending in your feedback following your birthday weekend treat – I am delighted you enjoyed your stay with us and do hope you will return one day to The Francis Hotel Bath. Kind regards -John Willcock More 

Bristol, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Staff were polite and friendly so had a lovely warm welcome when entering the hotel. Our room was the four poster feature room and it was stunning. Beautifully themed and decorated, boutique style with a modern twist. The bed was the most comfortable bed I've ever slept in. One thing we noticed that with it being such an old building,... More 

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Oxford
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Well located. Stylishly decorated. Some very helpful staff. Ultimately though did not live up to its own overblown description of "utmost refinement & congeniality as if residing as an invited guest to a grand private home". Given it's high prices then it should certainly offer this sort of experience. Our experience was that the small, poorly lit, bedroom was cold... More 

Was this review helpful? Yes 4
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

Thank you so much for your feedback following your stay at The Francis Hotel Bath; I‘m delighted you found the staff to be helpful. It is disappointing that you found the description to be ‘overblown’. There are 4 different room types at the Hotel starting with the Classic Comfort as our smallest room type, we then have a Classic a... More 

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Additional Information about Francis Hotel Bath - MGallery Collection

Address: Queen Square, Bath BA1 2HH, England
Phone Number:
Location: United Kingdom > England > Somerset > Bath
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Francis Hotel Bath - MGallery Collection 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Accor Francis Bath
Bath Francis Hotel
Mercure Bath
Francis Hotel Bath
Hotel Style:
#6 Luxury Hotel in Bath

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