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Francis Hotel Bath - MGallery Collection

4.0 of 5 Queen Square, Bath BA1 2HH, England
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Certificate of Excellence 2014
Francis Hotel Bath - MGallery Collection
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Francis Hotel Bath - MGallery Collection
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1,052 reviews from our community

Traveler rating
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    103
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wareham, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed for the night to celebrate my birthday perfectly located for accessing shops, restaurants etc.. The service at the Hotel is exceptional. The breakfast was a real treat. The waiting staff very welcoming and they offered very attentive service. Just wished we booked for 2 nights!!!

Was this review helpful? Yes
Sihanoukville, Cambodia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent hotel from start to end. We stayed here for two nights and were blown away by the level of service provided. From the moment we arrived to the moment we left, the quality of service never dipped. 5 star service, room and food. I can't wait to return.

Review collected in partnership with MGallery Hotels

Was this review helpful? Yes
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

Dear Thebig05 Thank you for your wonderful review; it is always great to get such a good review. My Team will be delighted to hear that you enjoyed yourselves. We look forward to welcoming you back. Kind regards – John Willcock More 

Exeter, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed here with my wife for a belated wedding anniversary trip away. My wife really appreciated the interior of the hotel. The staff were very accommodating and helpful, especially at 2:30am when my indigestion kicked in and I realised that i'd run out of rennie! I would recommend this hotel without question. Thank you.

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Saffron Walden, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I recently stayed here, 22nd Jan for 3 days with my partner. The exterior of the hotel is smart and presentable, in a great location. On arrival my partner entered reception where a very obliging young man offered to help with our cases, and park the car, he then asked if we were aware of the charge(s) -£15 a day!!... More 

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FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

Dear bakerbard Thank you very much for your review. I’m delighted that you enjoyed your stay and the Front Office Team are pleased that you singled them out. I’m sorry that you were unaware of the charges for the car park prior to your arrival. It is stated on our website francishotel.com. Parking is at a premium in Bath and... More 

Devon, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel in the perfect position. Great room with a very comfortable bed and a coffee machine. Much appreciated by my husband. Friendly staff. The icing on the cake? A brilliant breakfast. Fresh, good quality food, efficiently served. Thank you Francis Hotel. We will return very soon.

Was this review helpful? Yes
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

Dear wearehavingaball Thank you very much for sending in a review following your stay with us; I am delighted you had such a great stay with us. We look forward to seeing you again soon. Kind regards John Willcock More 

Colchester, United Kingdom
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed Jan 2015 for only one night (unfortunately), wonderful stay. Lovely hotel which I last visited when I was a child - lovely decor, polite and efficient staff, good food, amazing location on Queen Square, a 2 minute walk to the centre of bath. We liked the room, atmosphere, breakfast (delicious) and everything about this hotel. Food is served in... More 

Was this review helpful? Yes 2
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

Dear travelhols11 Thank you very much for sending in a review; I imagine the Hotel must have changed quite a bit since your last visit? I am delighted it is all to your liking. Don’t leave it too long before you come back to visit us again. Kind regards John Willcock More 

Auckland, New Zealand
Contributor
17 reviews 17 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in a double and a twin room for 3 nights recently. I was very impressed with many aspects of the hotel and wish we had had longer there. Rooms were stunning, so welcoming and yet quite sophisticated. Heating was excellent, which can always be tricky in the depths of winter (usually too hot and stuffy) Beautiful quality towels,... More 

Was this review helpful? Yes 2
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

Dear Jude F Thank you for your kind comments and recommendation. It is great to see that you have enjoyed your stay with us. I am sorry that your bedroom was not ready on your arrival. Our rooms are normally ready from 2.00 p.m. onwards (check out time is at 12.00 noon). We naturally always try to accommodate guests as... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A very good hotel. The gentleman on the front desk was helpful when the car park was full. We brought a baby and were very well looked after when we had a bar meal - and the food was of restaurant standard. A good central location and we would stay there again.

Was this review helpful? Yes
FrancisBath, General Manager at Francis Hotel Bath - MGallery Collection, responded to this review

Dear Peter B I am so pleased we were able to assist you with parking when you arrived; it is always surprising how much luggage comes along with a baby! I do hope it won’t be too long before we see you again at The Francis Hotel. Kind regards John Willcock More 

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Additional Information about Francis Hotel Bath - MGallery Collection

Address: Queen Square, Bath BA1 2HH, England
Phone Number:
Location: United Kingdom > England > Somerset > Bath
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Francis Hotel Bath - MGallery Collection 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Accor Francis Bath
Bath Francis Hotel
Mercure Bath
Francis Hotel Bath
Hotel Style:
#6 Luxury Hotel in Bath

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