I was really worried when I read so many awful reviews but....power to Tripadvisor, the management was aware of the reviews and did something about it. The rooms were small, but that's what you often get in a city hotel. the room had been refurbished and spotless. And a colleague who was staying in a non-refurbished room said it was... more

When I checked in I asked if I could exchange my dinner deal for breakfast. No. I wanted to order breakfast for my room. It had to be done from my room. There were no forms in the room to order room service. I had to telephone for one. The bed runner was FILTHY. When I removed it I noticed... more

We stayed there for one night in August. We wanted a central hotel close ish is to the theatre royal. I checked into the room (very efficient) as my wife went to the theatre to buy the tickets TIP: go there at noon on the day of performance. They sell tickets at £5, OK so not the best seats in... more

We stayed here last year in a "Plaza Room" (executive room) as we are Gold Hilton Honour members.... all I can say is; it is by far the worst Hilton we have *ever* stayed in. Our executive room was tiny, we have stayed in Travelodge's with bigger rooms! There was a narrow walkway from the door, past the bathroom and... more

My wife and I stayed at this hotel in a business de luxe room for 2 nights with breakfast and 1 night dinner. The location is ideal for the city although the car park charge is excessive at £19 per day. We were not made aware of this at the time of booking. Car Park is next door. My wife... more

We stayed for three nights at the Hilton, the location, within a few minutes walk of the centre of Bath and right beside the river, was very good. Food, breakfast buffet very enjoyable and plenty of it, the fried eggs were as usual done in bulk and lost a bit of taste in the process, otherwise all very nice. We... more

the hotel room was beautiful...it smelled fresh, new and clean. It was roomy and the washroom was very modern...the elevators were sooo tiny and very slow...it was faster to just take the stairs....we did have a problem with an item being stolen (again)...my cousin left her camera on the bed and when she get to the next location she called... more

The Bath City Hilton has a splendid location - everything in this wonderful town is within easy walking distance. I like Hiltons in general; you know what you get, and the level of comfort is generally good. Rooms are quiet and well appointed, and not too small. It's easy to book online. The hotel wasn't quite as bad as some... more

Stayed there for 2 days during our 3 weeks trip around Britain. Bath is a city not to miss. So many things to do and see. Bit nervous going to this hotel because of the mixed review but decided to go ahead and use my Hilton points to pay for it. We don't regret it. Booked a regular room but... more