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Macdonald Bath Spa Hotel

Sydney Road, Bath BA2 6JF, England
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Macdonald Bath Spa Hotel
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2,236 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winchester, United Kingdom
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

We have stayed at this hotel on a number of occasions and whilst the stay was enjoyable, there were some maintenance issues with both our room and maintenance and cleanliness issues with the spa which mean the price paid for the stay was not really worth the amount this time

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Darlington, United Kingdom
Top Contributor
198 reviews 198 reviews
42 hotel reviews
143 helpful votes 143 helpful votes
5 of 5 stars Reviewed 1 week ago

Although the hotel is slightly out of Bath centre, it is a lovely walk into the city. The hotel was really nice, the breakfast was excellent. We had a couple of very slight issues. First being we managed to set off the fire alarm - TWICE!! Our shower got the blame, but it was very off putting. Secondly, the concierge... More 

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BathSpaHotel, Senior Guest Services Manager at Macdonald Bath Spa Hotel, responded to this review

Dear Brian D, Thank you for taking the time and trouble to submit a review of The Macdonald Bath Spa Hotel. I am really pleased that overall you had a great three day stay with us. I am really sorry that the fire alarm was activated by the steam from your shower we have taken action to prevent this reoccurring... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

I booked this hotel for my husbands birthday as a relaxing treat. Once we had checked in we made our way to the spa for our treatments (pre booked) to be greeted by a grumpy receptionist who said they had run out of robes and slippers because the hotel was busy. Then walked into the ladies changing room which was... More 

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BathSpaHotel, Senior Guest Services Manager at Macdonald Bath Spa Hotel, responded to this review

Dear newlywedexplorers, Thank you for taking the time and trouble to submit a review following your stay at The Macdonald Bath Spa Hotel. We have a passionate approach to hospitality, striving to deliver luxury and personal care and I would always welcome comments and suggestions moving forward from guests who do not feel we have met this. I am really... More 

London
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Spent two nights here for my wife's birthday in June. It was lovely but probably overpriced? Could have got a week abroad for the cost of accommodation, food and treatment in this hotel. Don't mind spending the money but expect extra special for it. Think this just falls short. Don't be put off it is good but should think again... More 

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BathSpaHotel, Senior Guest Services Manager at Macdonald Bath Spa Hotel, responded to this review

Dear Terry R , Thank you for taking the time and trouble to submit a review following your stay at The Macdonald Bath Spa Hotel. I am pleased that you and your wife had a lovely birthday stay at the Hotel. I am sorry that you felt the hotel to be overpriced and that you felt that we fell short... More 

Atlanta, Georgia
Top Contributor
77 reviews 77 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night as part of a UK tour. Highly recommend! I only wish we could have stayed longer to experience the ambience. You felt like you were staying in a traditional English manor house - and you are! Nice garden. Good breakfast. Very cordial staff.

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BathSpaHotel, Senior Guest Services Manager at Macdonald Bath Spa Hotel, responded to this review

Dear CarolyninAtlanta , Thank you for taking the time and trouble to submit such a positive review of The Macdonald Bath Spa Hotel. I am so pleased that enjoyed your stay with us and I will pass on your lovely comments to all of the team. I do hope that if you return to the UK that we can welcome... More 

Crediton
1 review
4 of 5 stars Reviewed 1 week ago

Our first stay at this Hotel. It was our 30th wedding anniversary and we were really spoilt by the staff, made us feel very special. The building and grounds are lovely, the only thing we were disappointed with was the Spa area which is looking a little bit tired now. I had a lime and ginger salt glow treatment which... More 

Review collected in partnership with this hotel

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BathSpaHotel, Senior Guest Services Manager at Macdonald Bath Spa Hotel, responded to this review

Dear an51cam, Thank you for taking the time and trouble of submitting a review of The Macdonald Bath Spa Hotel. I am delighted that our staff spoilt you and made you feel special on your 30th wedding anniversary and that you enjoyed our grounds and the Hotel. I am really sorry that you were disappointed with your Spa treatment and... More 

Northampton
1 review
5 of 5 stars Reviewed 1 week ago

It was a lovely place and I would definitely stay there again A beautiful building beautiful gardens lovely spa the rooms were really lovely and I would definitely recommend it to friends & Family A classy stay

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BathSpaHotel, Senior Guest Services Manager at Macdonald Bath Spa Hotel, responded to this review

Dear I4359YWmarkk, Thank you for taking the time and trouble to submit such a positive review of The Macdonald Bath Spa Hotel. I am really pleased that you had a lovely stay with us and that you enjoyed the Hotel, our Spa facilities and the grounds. Thank you again for your kind words and for recommending us to your friends... More 

Guildford, United Kingdom
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband booked a suite for our anniversary as a surprise. When we arrived we were upgraded and had a lovely girl who told us she would be our butler. She went through all the information we needed to know and showed us to our room. We stayed in the imperial suite which was beautiful with a separate lounge and... More 

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BathSpaHotel, Senior Guest Services Manager at Macdonald Bath Spa Hotel, responded to this review

Dear Kirsty96, Thank you for taking the time and trouble to submit such a positive review of The Macdonald Bath Spa Hotel. I am delighted that you enjoyed your first Anniversary stay in our Imperial Suites and that Emma your Butler looked after you well I will pass your lovely comments to Emma who I am sure will be encouraged... More 

Cardiff
1 review
4 of 5 stars Reviewed 1 week ago

Fantastic hotel interesting history. The grounds are lovely and add an extra dimension. The spa was great, with a sheltered outside. We even managed to sun bathe. However a late party woke us after 12

Review collected in partnership with this hotel

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BathSpaHotel, Senior Guest Services Manager at Macdonald Bath Spa Hotel, responded to this review

Dear 613russelln, Thank you for taking the time and trouble to submit your kind review of The Macdonald Bath Spa Hotel. It was really pleasing to hear that you had a lovely stay with us and that you enjoyed the grounds, Spa and even some sunshine. I am sorry that a late party disturbed your sleep, we do request that... More 

Plymouth
1 review
5 of 5 stars Reviewed 1 week ago

we normaly go to the Royal crescent, this hotel was recomended to us, as i said the hot stione disapointment for the wife has let this trip down. she has had lots of massages this was an oversight on spa breaks and the hotel.

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Hotel Review Summarization

What travelers say

  • Very good(23)
  • Outdoor pool(11)
  • Dining room(7)
  • Full english(5)
  • Credit card(5)
  • Short walk(4)
  • Staff were friendly(4)
  • Continental breakfast(3)
  • Car park(3)
  • Imperial suite(3)
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