we arrived to be greeted by a very friendly receptionist who directed us to our room in the lodge. this was clean and room was the same. the bed was exceptionally comfortable. breakfast the next morning was buffet style and very good quality, we didn't eat other than that so can't comment further

I have been here twice recently. Each time following a funeral. However, I saw enough about the establishment to be satisfied that it is worth visiting again in normal circumstances. It is conveniently placed not far from the town centre. There was ample parking when we went with lots of free spaces. We were given afternoon tea which was most... More

First class location ie very close to town centre but with the advantage of lots of free parking. Excellent service particularly from both Receptionists. Excellent breakfasts. Highly recommended due to the bargain price. My wife and I will certainly be returning.

We stayed here for 2 nights 5th & 6th of April. The hotel is in the process of being refurbished & we were lucky to be given a gorgeous room that had just been decorated complete with a lovely bathroom. The last time we stayed we had the Wrekin suite which was fine, but because the room this time was... More

This is the second time we have stayed at the hotel. We received a warm welcome at reception when we arrived and we were checked in very easily and efficiently. We had been allocated a brand new room which was absolutely fabulous and extremely comfortable and spacious. The breakfast was excellent with plenty of choice from the cold buffet and... More

We stayed in the Abbey Suite. It was certainly big but in need for redecoration, especially the bathroom. Massive bath tub was rather nice, but the shower cabin absolutely shocking with grime and a plastic curtain. Both meals, dinner and brekfast, were very utilitarian, nothing special. Service was absolutely fine - we were helped with our luggage by a very... More

I organised a retirement party for a work colleague at the hotels function room, and cannot praise the staff and facilities enough. I was given every assistance and advice with planning the event, and each time I visited the hotel I met friendly and helpful staff. The event itself went extremely well, the excellent food was served by very experienced... More

We went here after a family funeral, what a let down. I did not choose the venue so was unable to complain. Also, in view of the occasion, it would have been out of place. What a rip off! Thick slices of white bread with various fillings, scatterd with a few soft crisps, they weren't even in a separate bowl,... More

Pretty grim really I was quoted £57 for a room made my way here with a work colleague only to be told £75 ?!?? The night porter said he'd put us in the hotel when I queried the price he put it down to £70 !! Then gave us keys to the lodge which may as well be a different... More