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The Silverton Hotel

9 - 10 Frankwell, Shrewsbury, England
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Certificate of Excellence 2014
The Silverton Hotel
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The Silverton Hotel
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142 reviews from our community

Traveler rating
    94
    30
    8
    6
    4
See reviews for
16
83
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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    (142)
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    (25)
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    (50)
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    (19)
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

What a lovely place this is! We've just got back from a night's stay in The Silverton, from the moment we arrived the staff were so friendly and helpful, nothing was a problem to them. We were shown to our rooms by the owner, the room was lovely, clean, the bathroom was very airy and modern, our friends were over... More 

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Newcastle under Lyme
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Silverton midweek for 1 night for a shopping and a theatre trip in the accesible bedroom (Stiperstones) it has 2 double beds, flat screen tv, iPod docking station and DAB radio, one thing I really liked was that there was fresh milk in the mini-fridge a lovely touch. As the room is on the main road,... More 

Was this review helpful? Yes 1
Silverton H, Owner at The Silverton Hotel, responded to this review

Thank you for taking the time to leave feedback, which we really do appreciate. I am pleased that you enjoyed your stay at the Silverton. Regarding the laundry being left in the lift, I have now dealt with the issue, and it will not be put in the lift until after Guests have checked out. I am sorry that this... More 

Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We have just returned from an overnight stay at The Silverton Hotel and can honestly say it's a very nice hotel. Very friendly helpful staff from the moment we arrived, big thanks to Jemma for getting us a taxi sorted by the way. The car park is very handy just behind the hotel plenty of room. The hotel is really... More 

Was this review helpful? Yes 1
Silverton H, Owner at The Silverton Hotel, responded to this review

Thank you for your feedback and your kind comments. Regarding your breakfast experience, I can only apologise, the member of staff that you refer to has been trained in breakfast service, however from your comments it would appear that he isn't capable of providing the service without my constant supervision. I have now removed him from serving without me being... More 

westmidlands
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I booked a late overnight stay at the Silverton at the start of October, via booking .com.The hotel is lovely and very well appointed, friendly staff with a good breakfast.In a good location to explore Shrewsbury town centre and a nice base to travel around the county of Shropshire and the surrounding areas. I would have loved... More 

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Silverton H, Owner at The Silverton Hotel, responded to this review

Thank you for your feedback. Regarding the cobwebs I have spoken to housekeeping about this, as we pride ourselves on our house keeping staffs attention to detail. Also regarding the traffic noise, as we are on a main road into Town, we provide earplugs in all front facing bedrooms to try and help eliminate traffic noise for any light sleepers.... More 

bristol
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 6, 2014

Often use this hotel when visiting Shrewsbury on business. Rooms are decorated to a good modern standard, beds terrific as are the showers ! Bar and restaurant are worth a visit - breakfast is a must. Location is good as although not quite central its easy walking distance into town centre. Would happily stay if I was visiting Shrewsbury other... More 

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Silverton H, Owner at The Silverton Hotel, responded to this review

Thank you for your comments, we are pleased that you enjoyed your visit to the Siverton and look forward to welcoming you on your next visit to Shrewsbury. More 

Shrewsbury
Contributor
14 reviews 14 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 29, 2014

Went here for a group meal for a friends Birthday - nice atmosphere pre dinner in the bar - nice area for pre drinks - seated at a nice table - ordered Chicken with sweet potatoe mash (hardly any potatoe) those who had the lamb had 4 times as much potatoe ????? Drinks we felt were overpriced at same round... More 

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Silverton H, Owner at The Silverton Hotel, responded to this review

Thank you for your comments, the sweet potato mash with the chicken is actually sliced sweet potato, we do not serve sweet potato mash, however I have taken note of your concerns to portion size compared to the mashed potato served with the lamb rump and this will be rectified immediately. Regarding drinks being charged at different prices, this should... More 

gwynedd
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2014

visiting friends. Arrived early but still allowed to check-in & park my car. Room very clean & comfortable. Staff pleasant & breakfast superb. Will return in the near future. Not sure if there was wifi at hotel, but it wasn't an issue during this visit.

Was this review helpful? Yes
Silverton H, Owner at The Silverton Hotel, responded to this review

Thank you for your comments, we do have Wi Fi, the member of staff should have given you the password when you checked in. Also for future reference the password is displayed on the mirror behind the bar. We look forward to welcoming you to the Silverton again. More 

Widnes, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 4, 2014

Stayed 3rd October 2014.This was the occasion of our wedding anniversary so I wanted to stay at a reasonable B&B without any problems. I searched the Internet and seriously considered three places before I opted for The Silverton. I am so glad I did book to stay here. I can't fault it, all of the staff are so cheerful and... More 

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Silverton H, Owner at The Silverton Hotel, responded to this review

Thank you for your feedback, really pleased that you enjoyed your stay and look forward to welcoming you again should you return to Shrewsbury. More 

London, United Kingdom
Top Contributor
65 reviews 65 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed September 29, 2014

Having visited Shrewsbury for business over a number of years I was looking forward to staying somewhere different and so thought why not the Silverton. The reviews have been mixed which I can understand. It's quite small and is a boutique hotel. These can be really well decorated in a stylish manner, or just an excuse for a minimalist interior.... More 

Was this review helpful? Yes 1
Silverton H, Owner at The Silverton Hotel, responded to this review

Thank you for taking the time to comment on the Silverton. Regarding an entrance from the car park into the hotel, this is impossible,due to the building originally being an old dairy and the layout make it impractical, neither myself or my business partner were asked why an entrance wasn't accessible from the car park, as indeed we would have... More 

Shrewsbury, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 27, 2014

Looks much better than it used to, the feel and ambiance are greatly improved. However, one feels that whilst the owners are working hard to improve things, there are still inconsistencies and errors to iron out. The bar lights need dimming in the evening and, more significantly, there were errors on the bill. Having owned up to being undercharged we... More 

Was this review helpful? Yes 1
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Additional Information about The Silverton Hotel

Address: 9 - 10 Frankwell, Shrewsbury, England
Location: United Kingdom > England > Shropshire > Shrewsbury
Price Range (Based on Average Rates): $$
Number of rooms: 7
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