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All 17 Shrewsbury hotels

Prince Rupert Hotel

4.0 of 5 Hotel   |   Butcher Row, Shrewsbury SY1 1UQ, England
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Ranked #6 of 17 hotels in Shrewsbury
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
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576 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
Top Contributor
71 reviews 71 reviews
24 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a difficult one to write. The Prince Rupert has been allocated a fourth star, why, I do not know, perhaps I'm more used to the bigger groups, so would expect a higher standard if that was the case. On the plus side, the staff are, by far, the best asset this hotel has. The family are very much... More

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Newtown, Wales, United Kingdom
2 reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

We arrived and were upgraded to a suite, which on arrival to the room was a big disappointment. The room was clean but very basic, no internet, and a completely unusable shower due to its size and shape. The service is very slow from parking the car to getting a drink from the bar.

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Widnes, United Kingdom
11 reviews 11 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Having stayed in the Prince Rupert on our wedding night, we decided that after 20 years we should revisit. The hotel itself is situated on a quaint cobbled alley that only enhances the fact that you are in an old market town. Once we had checked in and our car was whisked away by the valet parking we had the... More

Was this review helpful? Yes 3
Walton, United Kingdom
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Family owned hotel who really managed to make this a pleasant stay. Fabulous service from the staff for whom nothing was too much trouble. The tone of our stay was set when we found the hotel carpark and pulled in- the hotel has valet parking. We were about to ring to have the barrier raised when there was a knock... More

Was this review helpful? Yes 3
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

If you like poor standard 1970-1985 hotel experience this is your ticket, you will love it. Avoid if you require 2014 basic hotelier needs. Asked for a fan one night of my 5 there and was abruptly told 'NO'! My reply was well for £115 a night with no breakfast as up to early to get it was go and... More

Was this review helpful? Yes 1
Bournemouth, United Kingdom
Top Contributor
257 reviews 257 reviews
65 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 1 week ago

We didnt stay in any of the feature rooms and my companions had specifically wanted an accessible room. There is a tiny old fashioned lift into which you can just get a disabled person and a carer in one go! They had a lovely spacious room and my single room had a newly fitted shower room which was gorgeous. The... More

Was this review helpful? Yes 2
London, United Kingdom
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at the Rupert over the flower show weekend 2014. I understand the staff were busy and stressed, but I will not be commenting much on them. I found the customer service to be OK, nothing more. The issues I had with the stay mostly regarded the hotel itself. We had three rooms, all directly above each other (floors... More

Was this review helpful? Yes 4
Walsall, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

real quirky hotel.a pleasure to stay here.staff are really good .food is very good .valet parking is a real bonus .the hotel is right in the centre .loads of bars/restaraunts/shops .a real nice place to stay highly recommended.

Was this review helpful? Yes 1
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

2 day stay for myself only whilst exhibiting at the Flower Show so there with a purpose. Clearly a hotel steeped in history and they obviously have limitations because of the town centre location and historic nature of the hotel and the town. Still can't help feeling £80 a night a bit over priced for a broom cupboard (room 9)... More

Was this review helpful? Yes 2
Burntwood, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We enjoyed our one night stay for the flower show. Room was comfortable and breakfast was good. Generally the hotel was a bit tired and at £195 a night for a small suite I thought it a bit over the top.

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Was this review helpful? Yes 2
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Additional Information about Prince Rupert Hotel

Address: Butcher Row, Shrewsbury SY1 1UQ, England
Location: United Kingdom > England > Shropshire > Shrewsbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Prince Rupert Hotel 4*
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Also Known As:
Hotel Prince Rupert Shrewsbury
Prince Rupert Shrewsbury
Shrewsbury Hotel Prince Rupert

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Hotel & grounds (13)
Room/suite (17)
Bathroom (4)
Family/play areas (1)
Dining (3)
Other (15)

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Room/suite (24)
Hotel & grounds (10)
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Dining (36)
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Official Description (provided by the hotel)
The historic grade II listed Prince Rupert Hotel is situated in the very heart of medieval Shrewsbury and just a short stroll from the individual shops and many tourist attractions. Surrounded by narrow cobblestone streets and black and white timbered buildings it provides the perfect base to explore beautiful Shrewsbury. A warm and friendly welcome is always provided to all guests with a glass of sherry on arrival. With the heritage of the hotel dating back to the 12th and 15th century, character and charm abound with sloping floors, exposed Tudor beams and a restored Jacobean staircase. Privately owned for many years by Michael & Diane Matthews, the hotel offers a great choice of dining all with a focus on fresh local produce. The Royalist is ideal for a special occasion with an a la carte menu together with a superb wine list. Chambers brasserie is renowned for its traditional British menu at sensible prices and located at the front of the hotel overlooking the gardens of St. Alkmunds square, Camellias Tea Rooms offers an extensive menu selection including traditional afternoon tea served on a three tier cake stand. A charming place to relax to the sound of a grand piano. FREE valet parking is provided to the hotel's private car park. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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