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All 17 Shrewsbury hotels

Prince Rupert Hotel

4.0 of 5 Hotel   |   Butcher Row, Shrewsbury SY1 1UQ, England
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Ranked #6 of 17 hotels in Shrewsbury
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Valerie H Conwy
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579 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
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English first
12 reviews 12 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

I loved this hotel, lovely welcome with a glass of sherry on arrival, and if you park your car directly outside the hotel the valet takes it away to a private car park. Lots of history in this hotel and it's right in the centre for all the shops and bars and restaurants. Breakfast room wonderful with suits of armour... More

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1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

On arriving at the hotel, we were greeted with a very pleasant manner and a glass of welcome Sherry, we were given a choice of two rooms, as we requested a roll top bath and a quietly located room, both rooms were acceptable and the preferred one was chosen, which was the Prince Maurice suite, the service we received at... More

Was this review helpful? Yes 6
Deeside, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We have recently just got back from a 2 night stay in the Prince Rupert Hotel. we stayed in a lovely suite room which was located through some quaint corridors that had a very 15th century feel. We pulled up at the front door where the car was taken away by the valet and were shown to our room. It... More

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Top Contributor
74 reviews 74 reviews
25 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a difficult one to write. The Prince Rupert has been allocated a fourth star, why, I do not know, perhaps I'm more used to the bigger groups, so would expect a higher standard if that was the case. On the plus side, the staff are, by far, the best asset this hotel has. The family are very much... More

Was this review helpful? Yes 1
Newtown, Wales, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

We arrived and were upgraded to a suite, which on arrival to the room was a big disappointment. The room was clean but very basic, no internet, and a completely unusable shower due to its size and shape. The service is very slow from parking the car to getting a drink from the bar.

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Widnes, United Kingdom
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having stayed in the Prince Rupert on our wedding night, we decided that after 20 years we should revisit. The hotel itself is situated on a quaint cobbled alley that only enhances the fact that you are in an old market town. Once we had checked in and our car was whisked away by the valet parking we had the... More

Was this review helpful? Yes 4
Walton, United Kingdom
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Family owned hotel who really managed to make this a pleasant stay. Fabulous service from the staff for whom nothing was too much trouble. The tone of our stay was set when we found the hotel carpark and pulled in- the hotel has valet parking. We were about to ring to have the barrier raised when there was a knock... More

Was this review helpful? Yes 3
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

If you like poor standard 1970-1985 hotel experience this is your ticket, you will love it. Avoid if you require 2014 basic hotelier needs. Asked for a fan one night of my 5 there and was abruptly told 'NO'! My reply was well for £115 a night with no breakfast as up to early to get it was go and... More

Was this review helpful? Yes 1
Bournemouth, United Kingdom
Top Contributor
257 reviews 257 reviews
65 hotel reviews
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We didnt stay in any of the feature rooms and my companions had specifically wanted an accessible room. There is a tiny old fashioned lift into which you can just get a disabled person and a carer in one go! They had a lovely spacious room and my single room had a newly fitted shower room which was gorgeous. The... More

Was this review helpful? Yes 2
London, United Kingdom
16 reviews 16 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at the Rupert over the flower show weekend 2014. I understand the staff were busy and stressed, but I will not be commenting much on them. I found the customer service to be OK, nothing more. The issues I had with the stay mostly regarded the hotel itself. We had three rooms, all directly above each other (floors... More

Was this review helpful? Yes 5
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Additional Information about Prince Rupert Hotel

Address: Butcher Row, Shrewsbury SY1 1UQ, England
Location: United Kingdom > England > Shropshire > Shrewsbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Prince Rupert Hotel 4*
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Also Known As:
Hotel Prince Rupert Shrewsbury
Prince Rupert Shrewsbury
Shrewsbury Hotel Prince Rupert

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Hotel & grounds (13)
Room/suite (17)
Bathroom (4)
Family/play areas (1)
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Official Description (provided by the hotel)
The historic grade II listed Prince Rupert Hotel is situated in the very heart of medieval Shrewsbury and just a short stroll from the individual shops and many tourist attractions. Surrounded by narrow cobblestone streets and black and white timbered buildings it provides the perfect base to explore beautiful Shrewsbury. A warm and friendly welcome is always provided to all guests with a glass of sherry on arrival. With the heritage of the hotel dating back to the 12th and 15th century, character and charm abound with sloping floors, exposed Tudor beams and a restored Jacobean staircase. Privately owned for many years by Michael & Diane Matthews, the hotel offers a great choice of dining all with a focus on fresh local produce. The Royalist is ideal for a special occasion with an a la carte menu together with a superb wine list. Chambers brasserie is renowned for its traditional British menu at sensible prices and located at the front of the hotel overlooking the gardens of St. Alkmunds square, Camellias Tea Rooms offers an extensive menu selection including traditional afternoon tea served on a three tier cake stand. A charming place to relax to the sound of a grand piano. FREE valet parking is provided to the hotel's private car park. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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