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BEST WESTERN Valley Hotel

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Buildwas Road, Ironbridge, Ironbridge Gorge TF8 7DW, England
Best prices for: 1 room 1 guest
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BEST WESTERN Valley Hotel
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BEST WESTERN Valley Hotel
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526 reviews from our community

Traveler rating
    284
    181
    34
    19
    8
See reviews for
63
293
6
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (526)
  • Mar-May only
    (121)
  • Jun-Aug only
    (121)
  • Sep-Nov only
    (157)
  • Dec-Feb only
    (127)
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England, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed for two nights, as guests of the wedding party. Rooms were lovely and clean, very comfortable king size bed. Staff were very welcoming and friendly, especially the twins. Was even asked on arrival at 10.15 pm if we would like something to eat , how thoughtful . Would highly recommend this hotel, and is very close to ironbridge. Many... More 

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Ashford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Spent four nights here in mid March with coach party of fellow pensioners. Good English cooking in main hotel restaurant.Staff are very highly trained, attentive and helpful. Good choices from table d'hote menu each night. Separate a la carte restaurant with excellent reputation also on site. Perfect centre for sightseeing in the area. Easy walking distance of Ironbridge itself. Building... More 

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Devon
Top Contributor
51 reviews 51 reviews
48 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Spacious hotel with range of public areas and gardens adjacent to the riverside path to nearby museums. Umbrellas are available to borrow- note that the Ironbridge Gorge museums extend over several miles of valley. Staff were helpful when we arrived early on a cycle tour. The hotel has a gold level Green Tourism award and provides information about its environmental... More 

Was this review helpful? Yes 2
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, Following your recent stay with us, we are delighted to hear of your enjoyment of the Hotel, Restaurant and freshly cooked breakfasts. We are located in a beautiful location and at this time of the year when colour is starting to return and the sun is out, a lovely walk can be especially enjoyed along by the... More 

Crewe, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were married here on Sunday 29th March, and I would like to say a huge thanks to the staff for a fantastic day, in particular Nikk (Barney ;) ) who went above and beyond to ensure our whole day was perfect, he (along with other staff members) was so attentive and made sure we had everything we needed at... More 

Was this review helpful? Yes 2
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, It was a pleasure to host your special day and we are delighted to learn of your feedback.. The team all work very hard to ensure all of the celebrations go perfectly to plan, and I know that they will appreciate your kind compliments. Thank you for all your feedback and for your recommendations..You are always very... More 

Telford, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

as a wedding party the staff were very friendly and helpful every thing was done for us and we had a wonderful time the room we had was great four poster bed very clean and very quite area, as a large group all said the food was lovely evening meal and the breakfast was great.

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Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, It was wonderful to learn of your enjoyment of the recent Wedding Celebrations in the Hotel, and that you were well taken care of by the Team. We are delighted to hear that all of the party enjoyed the food from our award winning Chefs. Thank you for all of your kind compliments.. we hope to see... More 

Brizambourg, France
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We held our family reunion here this year and we were very pleased with the service and friendliness of the staff. The Restaurant Manager was very professional and nothing was too much trouble. When things went wrong he kept his cool didn't make a big fuss and got on with the job of delivering an excellent meal the first night... More 

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Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, It was wonderful to host your family reunion this year and I am delighted to learn of your enjoyment of the stay particularly of the food and service. Your kind compliments are appreciated by all concerned. Thank you for your feedback and we hope to welcome you all back to the Hotel next year if not before..... More 

Ashford, United Kingdom
Top Contributor
75 reviews 75 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had room number 36 it was clean, warm and every thing worked . However it was so small it was uncomfortable. My husband had to climb over the bed to access the tea things if I was sitting at the mirror, at the end of the bed. Other people said the same thing how small some of the rooms... More 

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Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, Following your recent stay in the Hotel I am sorry to learn that the room size was not to your comfort. Due to the nature of the building, we do have varying bedroom sizes and we would be very happy to discuss your preferences should you choose to stay with us again. It is good to hear... More 

Cullompton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Absolutely beautiful hotel, comfortable room, excellent food and very friendly staff. I will definitely stay again when I am in the area. Looking forward to discovering the local area before heading back home, probably one of the Best Western Hotels I have stayed in during the last year.

Was this review helpful? Yes
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are delighted to learn of your enjoyment of your stay in our Hotel, thank you for your kind compliments. I have no doubt you enjoyed exploring some of our wonderful local area. It is wonderful to learn of your intent to return and we look forward to welcoming you back soon.. With regards More 

Telford, United Kingdom
Top Contributor
136 reviews 136 reviews
67 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a very pleasant evening at the Valley Hotel, Food was not bad a t all to say that they were catering for such a large group, wine was with the meal and although not a top of the range wine it was still quite drinkable, we were a bit pushed for space and it was quite tight sitting down... More 

Was this review helpful? Yes
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are pleased to learn of your enjoyment of the Christmas party and we hope you choose to celebrate Christmas 2015 with us. Please do not hesitate to contact us if we can start assisting with the planning, it is never too early to book! Hope to see you later in the year.. With regards More 

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