We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Valley Hotel

Certificate of Excellence
Hotel website
Hotel deals
Buildwas Road, Ironbridge, Ironbridge Gorge TF8 7DW, England
Book on
TripAdvisor
Trusted partner. We work with Best Western to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
BEST WESTERN Valley Hotel
View Map
Add Photo Write a Review

601 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    326
    202
    40
    23
    10
See reviews for
70
333
8
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (601)
  • Mar-May only
    (140)
  • Jun-Aug only
    (177)
  • Sep-Nov only
    (157)
  • Dec-Feb only
    (127)
All months
Cropwell Bishop, United Kingdom
Level Contributor
122 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We've just returned from a very comfortable two night bed and breakfast stay at this Best Western hotel. We enjoyed a large on-suite room on the first floor to the rear of the hotel over looking the gardens (room 6). Apart from the creaking floorboards (what else can you expect from a hotel of this age) everything was good. All... More 

Was this review helpful? Yes
Hopton on Sea, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We picked the wettest day of the year for our arrival and the hotel had a flood but we would not have known but for the apology sign in reception. The hotel is ideally sited for the museums of Ironbridge and to explore the Black Country. The hotel was comfortable and clean and the staff were all very friendly and... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes
cannock
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed for my daughters wedding on August 7th, firstly the rooms are lovely but our bed was so hard and uncomfortable we were in room 10 this is the back up bridal suite so not a very good bed for your wedding night. My daughter being the bride should have had the bridal suite but the hotel had given... More 

Was this review helpful? Yes 2
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel for one night on business. In a word disgraceful. A three star hotel offering rooms smaller than prison cells with outdated furniture, in dire need of upgrading then charging in excess of £70 is nothing short of daylight robbery. Furthermore, the rooms are so small you can listen to your neighbours going to the toilet! Save... More 

Was this review helpful? Yes
Kent, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Good hotel, with interesting interior. Lovely garden with easy walk down to the river and along to the town. Our only issue was slow service when ordering off the extra items list at breakfast. We had to wait about 20 minutes for two poached eggs for one guest and black pudding for another, Meanwhile other party members had finished eating.... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We got married here on the 26th June, we had the afternoon tea and hog roast. From the moment we booked the venue everything fell into place. Lisa was great, she answered all my questions and was a massive help. On the day nick made sure our day was perfect and it really was. Everything was just how we wanted... More 

Was this review helpful? Yes 1
Winchester, United Kingdom
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago

Short break to visit museums in area.Ironbridge was quiet when we stayed but obviously can get busy as very tourist orientated.It is an interesting but expensive area as every museum is pay to entry.You can buy a pass for all museums which works out at better value if you actually want to view all of them.Food locally was awful. Hotel... More 

Was this review helpful? Yes
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are sorry to learn that aspects of your recent stay with us did not meet with your expectations. We take all feedback very seriously, please be assured that all of your comments will receive our full attention. It is our genuine intention that all guests leave us having had an enjoyable experience so we are very... More 

Winchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A wonderful hotel that could not be faulted. The room we had was spacious, clean and well equipped. We took advantage of a three-night stay which included breakfast and evening meal.The breakfasts included a wide range of items both hot and cold. We were able to choose any items from the A la carte evening menus which included a wide... More 

Was this review helpful? Yes
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are delighted to learn of your enjoyment of all aspects of your recent short stay in the Hotel. Thank you for your kind compliments which have been passed on to all the staff and departments. I am pleased that you took advantage of our three day leisure break which offers excellent value and provides an all... More 

Wetherby, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having booked a standard room I was delighted to recieve an upgrade as I had asked for a top floor room in a quiet location - this is exactly what I got. The room was huge as was the bathroom. The service from arrival to departure was exemplary. Friendly, helpful receptionists who checked whether I wanted to dine in. I... More 

Was this review helpful? Yes
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, It is wonderful to learn of your enjoyment of all aspects of your recent stay with us; your kind compliments of the staff are greatly appreciated. I am delighted to learn of your intent to return, we very much look forward to welcoming you back! With regards More 

Co.Durham
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stopped over here for one night whilst travelling home from Wales. Hotel is attractive from the outside and the welcome from the young guy at reception was lovely. Unfortunately things go downhill from here. The room (3) was tiny, hot and crowded with furniture. The view was onto a roof and the bed was no bigger than a small double.... More 

Was this review helpful? Yes
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, Following your recent stay with us, we are sorry that the bedroom did not meet with your expectations. Due to the nature of the building our bedrooms do vary size, design and features. All of our double bedded rooms do meet the standard bed size. We take all feedback very seriously so please be assured that you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

172 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (75)
Viewed
Room/suite (12)
Viewed
Dining (4)
Viewed
Hotel & grounds (35)
Viewed
View from room (3)
Viewed
Bathroom (2)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (97)
Viewed
Hotel & grounds (18)
Viewed
Room/suite (27)
Viewed
Dining (29)
Viewed
Business center/function rooms (6)
Viewed
Other (17)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Ironbridge
0.6 mi away
The Tontine Hotel
The Tontine Hotel
#2 of 4 in Ironbridge
3.5 of 5 stars 96 reviews
2.0 mi away
Shakespeare Inn
Shakespeare Inn
#4 of 22 in Telford
4.5 of 5 stars 116 reviews
2.1 mi away
Mercure Telford Madeley Court Hotel
Show Prices
Show Prices
Show Prices
4.0 mi away
Buckatree Hall Hotel
Buckatree Hall Hotel
#10 of 22 in Telford
4.0 of 5 stars 655 reviews
4.0 mi away
Ramada Hotel Telford/Ironbridge
2.1 mi away
Telford Hotel & Golf Resort
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay