We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Ironbridge hotels


3.0 of 5 Hotel   |   Buildwas Road, Ironbridge, Ironbridge Gorge TF8 7DW, England
Hotel website
Hotel deals
Hotel amenities
Special Price
Save up to 22% off stays!
Save Saved
You added BEST WESTERN Valley Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #1 of 4 hotels in Ironbridge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Juliet S Bristol, United Kingdom
  • Overview
  • Reviews (388)
  • Photos (149)
  • Amenities
  • Q&A
  • Room tips (109)
  • Location
  • More
Write a Review

388 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • German first
  • Any
English first
Bristol, United Kingdom
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As commented by others, we thought the hotel was beautifully situated by the river Severn, immediately adjacent to a delightful park and only a 10 minute stroll to the famous bridge. All of the staff that we met, from check-in on arrival, in the bar, at dinner, at breakfast and on leaving were friendly, courteous and seemed genuinely pleased to... More

Was this review helpful? Yes
Shrewsbury, United Kingdom
5 reviews 5 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Was attending a wedding reception and had a single room for that night. The hog roast at the reception was very good and all the staff working that night were polite and helpful. The bar staff were friendly and it was a very enjoyable evening. A full English breakfast the following morning was just the ticket, great food. The room... More

Was this review helpful? Yes
Chesham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 5 days ago NEW

We were looking for a hotel in Ironbridge to spend a short family break (husband and wife plus son aged 16) at the World heritage Site. Having looked at several reviews we chose the Valley Hotel. It proved to be an excellent choice. Staff were friendly, cheerful and welcoming, rooms (double and single) were clean and comfortable and the breakfast... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW

Beautifully situated hotel near River Severn in Ironbridge, Delightfully surrounded by wooded hills as well as being close to all museums and to Telford. Recommended to anyone for staff helpfulness, food and rooms.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW

We picked the Valley Hotel because of the beautiful setting, and kept our fingers crossed for a sunny day so we could make use of the gorgeous grounds for an outdoor ceremony. Fortunately we were lucky enough to have a sunny day and we don't think we could have picked a better venue - it was stunning. From start to... More

Was this review helpful? Yes
Kent, Washington
Top Contributor
68 reviews 68 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked in on the breakfast/room/dinner deal for a great price. And the dinner was really good; the breakfast was fine; the room needed some help. Our room was in the annex without air conditioning; and it was very hot even with windows open for ventilation. Our shower was difficult to work, and once it got working, the water temperature... More

Was this review helpful? Yes
Swansea, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We stayed 3 nights at the Valley Hotel. The first night we stayed our room although lovely was very hot at night even with the fan provided as the window was quite small. We requested a change of room and this was done with minimum of fuss and we were given a room with air conditioning. This made all the... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Superb hospitality. Lovely room. Meals were delicious. Everyone, including the waitresses in the restaurant, the bar staff and Reception staff, were friendly and professional. Chez Maw is a lovely restaurant, service pleasant and efficient. The grounds of the hotel and the fact it's beside the river makes enjoying a walk whilst there an absolute must! We went a couple of... More

Was this review helpful? Yes 1
boddison, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, Following your previous stay with us we are really pleased to hear that you enjoyed all aspects. We hope to welcome you back soon to enjoy some more of our award winning food, welcoming service and stunning location. Please don’t hesitate to contact us if we can be of assistance to you. With regards More

Telford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We returned to The Valley's Chez Maw restaurant to celebrate our anniversary six years after we celebrated our marriage there and everything about it was as perfect as our wedding day. The food is excellent and the standard and personal service is brilliant. We enjoyed pre dinner drinks on the terrace in the evening sun and then enjoyed a three... More

Was this review helpful? Yes 1
boddison, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, It was wonderful to host your 6th anniversary celebration in our award winning Chez Maw Restaurant. It is always a pleasure to welcome back the couples who have had their weddings with us. Your kind compliments of the food and service are greatly appreciated and we look forward to welcoming you back for anniversary number 7, or... More

Owners: What's your side of the story?
If you own or manage BEST WESTERN Valley Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Valley Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Valley Hotel

Address: Buildwas Road, Ironbridge, Ironbridge Gorge TF8 7DW, England
Phone Number:
Location: United Kingdom > England > Shropshire > Ironbridge Gorge > Ironbridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Valley Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Priceline, Travelocity, BookingOdigeoWL, Agoda and Hotels.com so you can book your BEST WESTERN Valley Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Telford
Telford Best Western

149 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (59)
Room/suite (11)
Hotel & grounds (30)
Bathroom (1)
View from room (2)
Dining (1)
Other (14)

Management photos: Courtesy of the property manager

All management photos (91)
Hotel & grounds (16)
Dining (25)
Room/suite (23)
Other (27)


Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Best Western Valley Hotel is a 3 star country house hotel, set on the banks of the River Severn in the World Heritage Site of Ironbridge, surrounded by stunning award winning parkland, making it very favorable to both the corporate and leisure guests. This Georgian listed building has 44 individually designed en-suite bedrooms. All have direct dial telephone with wireless high speed internet access, tea and coffee making facilities, flat screen televisions. The Chez Maw Restaurant is a stylish and relaxing place to dine. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer