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BEST WESTERN Valley Hotel

3.0 of 5 Buildwas Road, Ironbridge, Ironbridge Gorge TF8 7DW, England
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Certificate of Excellence 2014
BEST WESTERN Valley Hotel
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BEST WESTERN Valley Hotel
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478 reviews from our community

Traveler rating
    261
    162
    31
    18
    6
See reviews for
54
269
5
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (478)
  • Mar-May only
    (96)
  • Jun-Aug only
    (121)
  • Sep-Nov only
    (157)
  • Dec-Feb only
    (104)
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Kalkan
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel upgraded our daughter's room when we said it was to celebrate her birthday Food in the restaurant very well priced and very good. Excellent service, the staff made you feel special. Great location to visit IronBridge Gorge, within easy walking distance to the bridge and museum.

Was this review helpful? Yes
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are delighted to hear of the enjoyment of your weekend with us celebrating your Daughter’s birthday. It is wonderful to know we helped make it a special celebration, thank you for your kind compliments. We hope to welcome you all back on the next special occasion or if you just fancy a short getaway.. With regards More 

Senior Contributor
23 reviews 23 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was a spur of the moment thing and it was dark by the time we got there. The hotel looked lovely on arrival. The hotel was very well presented but when we got to our room I could not help but think that this probably was not one of there better rooms. It was ok but could of done... More 

Was this review helpful? Yes
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are very pleased to learn of your choice to stay with us as a last minute stopover. It is great to hear of your enjoyment of your Room service super and breakfast from our award winning Chefs. We do have a fantastic location enjoyed by our Guests at all times of year, so I am pleased... More 

Wolverhampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We are slightly biased towards this hotel as we were married there in 2014, but have stayed there as guests on several occasions. Out latest stay was to take advantage of the dinner , bed and breakfast deal. First the hotel. It's in a great location at the end of what you would call the "High Street" in Ironbridge. The... More 

Was this review helpful? Yes
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, It was wonderful to welcome you back on this most recent visit to the Hotel and learn of your enjoyment of all aspects of the stay. Thank you for your kind compliments, these are greatly appreciated and I will ensure Emily and Rebekah receive your feedback; they will be delighted. It is always great to see returning... More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We took advantage of their wonderful 3 day package. The breakfasts were lovely, but the evening meals were wonderful. Good quality, well cooked and delicious. The steak was particularly good so I had it twice! The staff are really lovely and do an excellent job. The only reason I dropped a star was because our room was a little cramped.... More 

Was this review helpful? Yes
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, Thank you for the kind compliments of your recent stay with us, we are delighted to learn of your enjoyment of our award winning Restaurant and service. We have lots of our bedrooms with baths and would be very happy to accommodate this request in the future, aswell a ground floor room if required. It is great... More 

Shefford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for the Easter break and were given a room in the stables. We thought this was very quaint as we had our own staircase and 'front door', unfortunately it was missing any windows so were were unable to get a feel for what the weather was like / if it was night or day! Despite this, the... More 

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Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are very pleased to hear of your enjoyment of your stay with us. The few bedrooms we have in the converted outbuildings of the original house certainly are quirky and create some interest amongst our guests. Thank you for your recommendation, we also hope to welcome you back soon! With regards More 

Telford, United Kingdom
Top Contributor
79 reviews 79 reviews
29 hotel reviews
206 helpful votes 206 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

SERVICE - wonderful. All of the staff were efficient a polite. Check-in and check-out was quick and easy. ROOMS - our room was delightful. Pleasantly decorated, lovely four-poster bed and more than enough furniture. The only down side was - despite it being very cold outside - the heating went off at about midnight and didn't come back on again... More 

Was this review helpful? Yes 1
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are very pleased to learn of your enjoyment of all aspects of your most recent stay with us, particularly of the food and service. We have noted your feedback in regards to the heating and hope this did not impact too much on your comfort and relaxation. Thank you for your feedback and we very much... More 

Telford, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had the most wonderful wedding day in December 2014 at the Valley Hotel in Ironbridge. An extra special thank you goes to Nikk who was our Master of Ceremonies for the day. He made sure everything ran smoothly. He was so friendly and helpful from the moment I walked through the door on the day before the wedding to... More 

Was this review helpful? Yes
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, Thank you for the detailed feedback of your recent Wedding in the Hotel. We are really delighted to learn that all aspects of your special day exceeded your expectations. The Team work very hard to ensure all of our couples and their guests have a truly wonderful day, and I know that your comments and compliments are... More 

Peterborough, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have never felt so welcome in a hotel, it really is a home to home experience!! The vegeterian menu is just exceptional. I am allergic to mushrooms, and the chef himself made anything I fancied. He even put my meal on the specials menu to make me feel more of a guest. My room was lovely, very clean and... More 

Was this review helpful? Yes 3
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are delighted to learn of the feedback of your recent stay with us. All of your kind compliments are greatly appreciated. It is great to know you were well looked after particularly in the Restaurant. Thank you for your recommendation and we look forward to welcoming you back on your next business or indeed leisure trip... More 

CARDIFF. WALES
Top Contributor
54 reviews 54 reviews
22 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In the bedroom (16) is a Fire Alarm adjacent to the bed. Went it went off at midnight it was enough to waken the dead, have a panic or heart attack. My wife and I were literally screaming at each other to get out of the room. Now you may think this is a good thing but no. Fire alarms... More 

Was this review helpful? Yes
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are sorry for the disturbance caused by the activation of the fire alarms during your stay with us. The British Standards for Fire Safety state a minimum number of decibels that must be heard at the bed head in all sleeping accommodation. We can only achieve this by having bells sounding in the bedrooms. I appreciate... More 

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Additional Information about BEST WESTERN Valley Hotel

Address: Buildwas Road, Ironbridge, Ironbridge Gorge TF8 7DW, England
Phone Number:
Location: United Kingdom > England > Shropshire > Ironbridge Gorge > Ironbridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Valley Hotel 3*
Number of rooms: 44
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Also Known As:
Best Western Telford
Telford Best Western

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