From the help when booking direct with the hotel to from the restaurant staff looking after a special diet I cannot thank them enough for all being friendly and helpful. We requested a quiet room which was given to us overlooking the lovely garden to the river (Which is lovely to sit in (weather permitting) and our request for Gluten... More

We stayed here for three nights here in May as a result of reading the good reviews on Trip Advisor. The location was great - on the banks of the River Severn, the gardens sweeping down to the river providing lovely evening walks through the adjacent park. Ironbridge is about 5 minutes walk with all the associated museums within easy... More

Whilst the room which we had at this hotel was very small and very cold for the first night, the location of the hotel and the excellent attitude of every member of the staff whom we met would make us recommend this hotel and return to it. The restaurant is excellent and the breakfasts wonderful (The Old Bank Hotel in... More

No hesitation in recommending The Valley Hotel! It has a lot going for it. The location is within easy walking distance of Ironbridge centre...about a 10 to 15 minute fairly level, stroll. It backs onto the park, so many rooms in the old building have a lovely view. Car park is a good size and the building is set back... More

Fantasic staff, hotel, and food, I Would highly recommend. An example to other hotels of "How it`s done".

We booked this hotel for a short break to use our Best Western points. When I rang to enquire about availability I was offered an upgrade of £15 pn for a four poster room with a view of the gardens. The hotel is in a great location next to Dale End Park. The staff were all very friendly and helpful... More

We stayed for three nights in order to visit the industrial museums in the area. The hotel is within easy walking distance of Ironbridge centre and it's famous bridge. Other museum attractions are just a short distance away. We were given a room in the old building, the original house, which has connections with the nearby Jackfield Tile Museum. Do... More

Let me start off by saying I would have given a 5 star review had it not been for 2 issues that occurred when we stayed. An absolute shame because the rest of the time we really enjoyed our stay and all of the staff were attentive and helpful. We had a room in the new bit (46) which was... More

After reading some very good reviews of this hotel I must say I was slightly disappointed. I found the hotel to be looking tired, the dining area and bar were quite dark and the bedroom (number 9) needed updating, the bathroom was ok, I have a best western gold card and was told when I booked that I may get... More