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BEST WESTERN Valley Hotel

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Buildwas Road, Ironbridge, Ironbridge Gorge TF8 7DW, England
Best prices for: 1 room 1 guest
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BEST WESTERN Valley Hotel
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BEST WESTERN Valley Hotel
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537 reviews from our community

Traveler rating
    287
    187
    35
    20
    8
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63
298
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53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (537)
  • Mar-May only
    (132)
  • Jun-Aug only
    (121)
  • Sep-Nov only
    (157)
  • Dec-Feb only
    (127)
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Thame
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

Thame & District Classic Motor Club stayed her for a weekend and loved it. The hotel was clean, the rooms were great and the Staff could not do enough for us. In particular the youngsters who served us dinner were fantastic and did a superb job. I have received nothing but praise from my members

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Petersfield, United Kingdom
Top Contributor
78 reviews 78 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Went to a SAAB owners club meeting here with 40 other enthusiasts, the hotel coped very, very well with catering for us over two night plus all their other guests. The food was served in very good order and they had sufficient staff who were all very friendly. Two meals mass catered still came out at 72 and 77% very... More 

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bishops stortford
Top Contributor
118 reviews 118 reviews
43 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed 1 week ago

This was the second of a three night travelling break around Shropshire and we were looking forward to this venue as we had paid considerably more than the other stops. Unfortunately, we were very disappointed. We were given a so called "double" room but it would barely pass as a single due to its size. It was very cramped. The... More 

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Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest Following your recent overnight stay with us, we are disappointed to learn that not all aspects met with your expectations. Please be assured that all feedback is taken very seriously and noted for review. I am sorry to hear that the bedroom did not meet with your expectations. Due to the nature of the building we do... More 

Senior Contributor
26 reviews 26 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for two nights at this pleasant hotel, staff polite and very welcoming and the location allows for a pleasant walk along the road or river into the lovely small town. Our room was a bit dated but clean and was everything we needed, although woken very early in the morning by the couple in the adjoining room/bathroom as... More 

Was this review helpful? Yes 1
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are very pleased to learn of the enjoyment of your short stay with us; in particular of our 2 AA Rosette awarded Restaurant. Our location does allow for lovely walks alongside the river, a real pleasure at this time of the year.. We very much hope to welcome you back to the Hotel soon, please don’t... More 

Penrith, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just returned home from spending 4 nights Dinner, Bed and Breakfast at this hotel. I enjoyed every minute of my stay. On arriving I was given a warm welcome by the receptionist. The same receptionist was very helpful in advising me of local museums and attractions. I was in the area to visit many of the local English... More 

Was this review helpful? Yes 1
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are delighted to hear of your enjoyment of all aspects of the recent stay with us. I am very pleased that you were well looked after from arrival to departure.. thank you for all of your kind compliments and for recommending us. We certainly are in a fantastic location to explore Ironbridge and all that Shropshire... More 

Bedford
Top Contributor
51 reviews 51 reviews
5 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Situated in a great location for exploring the Ironbridge Gorge, nothing was too much trouble at this lovely hotel. The breakfasts were always excellent - fresh and hot - and we succumbed to a full English every morning. We tried an evening meal whilst there as the on site restaurant is the award winning, fine dining Chez Maw. Sadly, although... More 

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Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, Following your recent stay with us we are very pleased to hear that you had a relaxing break here in this wonderful World Heritage Site. Thank you for your feedback of our Chez Maw Restaurant, this has been passed to our Kitchen Team for review. Our local real ales are very popular especially when they can be... More 

London
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just had a great short break at this hotel. It's well situated for walking around Ironbridge. The hotel is lovely - very clean, pleasant décor and, most importantly, friendly, welcoming staff who took great pride in telling us the history of the hotel. The bedroom and bathroom were spotless, we slept well and had one of the best cook breakfasts... More 

Was this review helpful? Yes
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are delighted to learn of your enjoyment of the recent stay with us; thank you for your kind compliments of the food, service and housekeeping. I am pleased that the sun shone for you as we approach this beautiful time of the year in our natural surroundings..a real bonus! We very much hope to welcome you... More 

Australia
Top Contributor
54 reviews 54 reviews
38 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located in the impressive and beautiful gorge of Ironbridge. The hotel restaurant serves quality food and wine with attentive service. The hotel staff were accommodating and we received a warm welcome on arrival. The hotel gardens are a feature. The higher floors require stairs which may be an issue for some. The room was clean - but... More 

Was this review helpful? Yes 1
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are delighted to learn of your enjoyment of the recent stay with us and thank you for your kind words of our award winning Restaurant, housekeeping and service from staff..We are fortunate enough to have a stunning outlook over the gardens, which are really enjoyed by all of our guests. It is wonderful to learn of... More 

Monmouthshire, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is in gorgeous setting in the Iron Gorge Valley, patio and gardens leading down to the river. The staff are very friendly, courteous and go the extra mile repeatedly from reception, to the bar, and the Chez Maw waiting on restaurant team - you could not ask for more. The but is sorry to say so that it... More 

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Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, Following your recent stay with us in the Hotel, we are sorry to learn of your disappointment with the public area décor.. we have an ongoing refurbishment programme and have just recently undergone a complete redecoration and refurbishment of our Chez Maw Restaurant. Please accept our apologies, that you experienced some dissatisfaction with your main course; I... More 

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