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BEST WESTERN Valley Hotel

Certificate of Excellence
Buildwas Road, Ironbridge, Ironbridge Gorge TF8 7DW, England
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1 room 1 adult
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BEST WESTERN Valley Hotel
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672 Reviews from our TripAdvisor Community

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kent,uk
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Recently stayed 2 nights while visiting the local museums. Large bright and comfortable room overlooking the lovely gardens. Staff very efficient and friendly. Good traditional breakfast to get the day started. Evening meal ok but not exceptional for the price. I would stay here again if visiting the area.

Helpful?
Thank wideloadKent_uk
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Visited Ironbridge with my partner and the location is perfect for people to visit. It's a 10-15 walk to the main centre and the bridge but it's perfect for people who like a walk. Room was excellent. Only flaw was the room was a but noisy from the people above but it was excellent. Breakfast was delicious and I can't... More 

Helpful?
Thank Andy B
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, It was wonderful to learn of your feedback following your recent stay with us... thank you for your compliments and recommendation. Ironbridge and the surrounding areas have so much to offer so we very much hope you will be back to see us again soon and enjoy some more..! With regards More 

Exmouth, United Kingdom
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

We came as a party of 16 for a long weekend, although we were the only 2 to extend to the Sunday Evening! Upon arrival we were quickly booked in and given our room key (nice to have a real key, no danger if it failing!). The room was more than adequate comfortable bed and dual aspect windows. The hotel... More 

Helpful?
Thank Paul C
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are very pleased to learn that you enjoyed your recent stay at our property. It is wonderful to hear how well you were looked after.. Thank you for all of your feedback and compliments. The bedroom issues reported have certainly been addressed. Our fabulous location is even more attractive in the Summer months so we hope... More 

Rugby, United Kingdom
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed with my partner for 1 night recently and was very pleased overall. The staff are excellent, helpful and friendly- rooms clean and well presented and a great nights sleep in a comfy bed. Restaurant food is great too!

Review collected in partnership with Best Western GB

Helpful?
Thank Dezzyd75
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are delighted to hear of your enjoyed stayed with us. Thank you for your kind compliments which have been shared with the Team. We hope you are tempted to visit us again; it would be great to welcome you back! With regards More 

Porthcawl, Wales, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Arrived here late last night and thought, nice hotel, nothing special, how wrong I was, this morning after a great night sleep to find, Excellent staff, excellent atmosphere and I can't remember a better breakfast, I have to come back just to see if the evening meal is as good... What a find.

Helpful?
Thank Les T
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, Thank you for sharing your feedback. We are delighted to have exceeded your expectations; the Team have really appreciated your compliments. I know you would not be disappointed with an evening in our 2 AA Rosette Awarded Restaurant, so we hope to welcome you back to us again soon. With regards More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Lovely stay at valley hotel, we got a warm welcome, all staff friendly and helpful, our room very clean and comfortable, great breakfast (kept us going all day) stayed here once before, loved it then and love it now, we would recommend it ,

Helpful?
Thank Joyce W
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are delighted to learn of your lovely stay with us. Thank you for your recommendation and kind compliments of the room, staff and breakfast. It was wonderful to welcome you back and we hope to see you with us again soon.. With regards More 

Haywards Heath, United Kingdom
Level Contributor
227 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Visited hotel as our normal hotel was full with a function, rooms were very small for the price paid, Hotel is well situated near river and close to bridge of approx. 5 min walk. Staff were very friendly and helpful, parking is easy with good size car park, the hotel is an old house and the decorative tiles along the... More 

Helpful?
1 Thank EAN44
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, Following your recent stay with us I am pleased to learn of your enjoyment of our wonderful location in the World Heritage Site and the service from our staff. Our apologies for your room temperature not meeting with your comfort and expectations. We do certainly keep the heating on throughout on those colder evenings in the winter,... More 

Derby, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just spent three nights with friends from America at this hotel.It is located near the river via a lovely garden and 10 minute walk from the bridge.The staff could not have been more helpful and friendly.We dined in the restaurant every night and we all wondered why it did not have a Michelin star.Car parking is easy and the hotel... More 

Helpful?
Thank Anne W
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, We are delighted to learn of your enjoyment of your time with us here in Ironbridge. We are very proud of our 2 AA Rosette awarded Restaurant and hope the future will indeed perhaps bring us a Michelin Star! Thank you for all of your kind compliments and recommendations. It would be wonderful to welcome you all... More 

Littlehampton, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

When booking I accepted the offer of a room upgrade to a "garden view" with a 4-poster bed. This turned out to be a large room with a very modern refurbished and spacious bathroom. On being taken to the room it was mentioned that the remainder of the corridor on that floor was closed off for refurbishment i.e. a new... More 

Helpful?
Thank Geoffrey L
Joanne B, General Manager at BEST WESTERN Valley Hotel, responded to this review

Dear Previous Guest, Following your recent stay with us in the Hotel, we are sorry to learn of your overall disappointment. It is our genuine intention to ensure that all of our guests leave us having had an enjoyable experience and we were also disappointed that this was not the case. All of your comments were noted during and now... More 

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