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The Norfolk Arms

2 Ringinglow Village, Sheffield S11 7TS, England
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203 Reviews from our TripAdvisor Community

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Traveler rating
    95
    58
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
  • All months
    (203)
  • Mar-May only
    (61)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (46)
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London, United Kingdom
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

Been coming here on and off for a while and it's generally a nice pub and the food is quite good - but the service is ridiculously S-L-O-W...... Many times you come in and there is no-one behind the Bar. The hand drier in the gents loo is also a complete joke, it would take 3 hours to dry your... More 

Was this review helpful? Yes
TheNorfolkArms, Responsible for online communications at The Norfolk Arms, responded to this review

Hi Tony, Thanks for leaving your review and our apologies that you did not find the service to be satisfactory. We appreciate you bringing this to our attention. We try to ensure the bar is always “manned”, but occasionally during busy times the staff may briefly leave the bar to cover other areas such as reception check-ins and food running... More 

Leeds, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Me and five friends came here in July 15 for a day trip and came away disappointed by the slow service and lack of care. It took an hour for my bowl of chips and bruschetta to arrive, whilst my friend who had ordered after me received her plate of ribs 15 minutes before me. When the food arrived it... More 

Was this review helpful? Yes
TheNorfolkArms, Responsible for online communications at The Norfolk Arms, responded to this review

Hi Katie, Thanks for taking your time to leave a review - all comments are taken seriously and will be passed on to the relevant departments. I would like to apologise for your disappointing visit. We do our absolute best to consistently maintain our own high standards and it is always disappointing to hear that a guest has not enjoyed... More 

Florida
5 of 5 stars Reviewed 4 weeks ago

Built in the early 1800,s it not only has charm with nice size rooms at great prices but the entire staff makes you feel like you are part of the family. My wife and I were going to move to another hotel in a different city but being we were so happy with the service and food that we decided... More 

Was this review helpful? Yes
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 27, 2015

Great all-round package, seldom do I come across everything as advertised but I really can't complain about anything during my midweek stopover. Friendly staff and relaxed atmosphere, no events this particular night apart from enjoyable Quiz night including buffet and very quiet afterwards.Stayed in converted stables in courtyard which were better than your average budget hotel, comfy bed/pillows, clean modern... More 

Was this review helpful? Yes
TheNorfolkArms, Responsible for online communications at The Norfolk Arms, responded to this review

Hi Neil, Thank you very much for taking the time to write your review - your kind words are very much appreciated! We hope to see you again soon. More 

Birmingham, United Kingdom
Level Contributor
137 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed June 23, 2015

We stayed here for an overnight stay in Sheffield. The welcome from reception was very friendly. Our room was disappointingly small but very clean with a lovely view. We had a drink in the bar after checking in and the barman was decidedly unfriendly and curt. We eat in the pub on the evening; the meals were smaller than we'd... More 

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TheNorfolkArms, Responsible for online communications at The Norfolk Arms, responded to this review

Hi, Thank you very much for taking the time to write your detailed review. We really appreciate the comments, both positive and negative. I’ll start by apologising for the newspaper issue as it seems there was a misunderstanding. The receptionist who checked you in was under the impression that you did not want us to order a newspaper for you... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 15, 2015

Stayed here in May for 2 nights for a work conference in the area, the room exceeded expectations for a country b&b, it was immaculately clean. The bedding was really comfortable and the bathroom was perfect! We ate both dinner and breakfast at the Norfolk arms, the food was delicious and the staff were very welcoming and aimed to please,... More 

Was this review helpful? Yes
TheNorfolkArms, Responsible for online communications at The Norfolk Arms, responded to this review

Hi, Thank you very much for your kind words - we really appreciate it. I'll make sure your review is passed on to those who helped make your stay so enjoyable. We hope to see you again soon! Steve More 

Oslo, Norway
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 28, 2015

I was on a business trip to Sheffield, and ended up staying at this hotel. It`s a nice hotel a bit outside the city center. It`s easy and nice to take short walks from the hotel in the surrounding areas. Which is nice after spending the whole day in meetings. The rooms are nice and clean, could use some restoration... More 

Was this review helpful? Yes
TheNorfolkArms, Responsible for online communications at The Norfolk Arms, responded to this review

Hi, Thanks for taking the time to write your review, it's much appreciated. Regarding the "freshening up" of the rooms, we've been working round the rooms updating them a little at a time where necessary. We do consider all of the rooms to be in a good state and appreciate guests letting us know of any specific areas where they... More 

Manchester
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 25, 2015

Found only by asking a local dog walker where we could eat that would welcome our pooch. Best decision made today. The sign over the door said that they welcomed kids, dogs and muddy boots and we tested that to the limit with all three. Had the best meal I've had in a long time in a pub, as did... More 

Was this review helpful? Yes
TheNorfolkArms, Responsible for online communications at The Norfolk Arms, responded to this review

Hi, Thank you for taking the time to leave your review, it's very much appreciated. We're very dog-friendly up here - hopefully you found the jar of treats for your furry friend on the bar in the walker's end of the pub? If not, you'll know for next time! More 

Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed May 7, 2015

Great service, excellent food and a fab atmosphere! I'd definitely recommend 'The Norfolk Arms' to anyone visiting the area of stunning landscapes and historic buildings. We will be coming again very soon! The only thing I would say is that it's a shame they don't serve pizza's as that's my kid's favourite! Other than that, a beautiful meal! Thank you!

Was this review helpful? Yes
TheNorfolkArms, Responsible for online communications at The Norfolk Arms, responded to this review

Hi, Thank you very much for your kind words, they're much appreciated. I've mentioned your comments re: serving Pizzas to our chef - he says that they may appear on our specials board from time to time over the Summer so keep an eye out! More 

Motueka, New Zealand
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 3, 2015

The Norfolk Arms is the ideal base for visiting Sheffield, after hectic day in the city its great to escape back to the quiet and peace of the hotel on the edge of the moors. An added bonus of looking out the bedroom window onto the alpacas brings a smile to the face. Always a good welcome and a great... More 

Was this review helpful? Yes
TheNorfolkArms, Responsible for online communications at The Norfolk Arms, responded to this review

Hi Chris, Thanks for your kind words. The Alpacas make great neighbours! Hope to see you again soon More 

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