Stayed at this hotel for a conference. Room very pleasant with a room over the Peace Garden. Enjoyed the Spa on the Saturday morning. Handy for the station. However, it was not explained that when I let them do pre authorisation on my credit card that they would charge £50 more than the room cost. at check in . I'm... more

I have to say this has to be one of the worst hotels i have stayed in. On arrival I had to wait 10 minutes before i was even spoken to. Reception staff were too busy chatting in the back to deal with customers. Given my key and told i was on the 5th floor. The lift was clean but... more

Was a bit hesitant about staying here after some of the reviews but was really pleased on arrival. All the staff were brilliant, especially at breakfast. The rooms are large, spotlessly clean and modernly decorated. The only issue is there is no car park at the hotel and the NCP is at the bottom of the hill - quite a... more

My partner and I stayed at the hotel for a couple of nights in June while attending training courses. I can't really say anything bad about the hotel. The check in was practically instant, the porter gave us excellent instructions for the Q car park which was a two minute walk from the hotel once we left the car there.... more

As a regular visitor to Sheffield, I tend to avoid this hotel as I feel it's expensive for what it is. However, as it has great pool, gym, etc and is in a prime city centre location, every so often I give it another try. Always a mistake, as on each occassion I have left disappointed. Most of this is... more

Service was good, from valet parking to check-in and champagne bar. No grumbles at all/ more

Got a great rate at this hotel, was going to stay at the Novotel next door but changed at the last minute - note one advantage Novotel has is PARKING - this hotel offers no parking so we had to leave our car in Q Park on Charles St which is a one minute walk (£12.50 per 24 hours) -... more

My friends and I booked a spa break here. The staff were the rudest I have ever encountered in a hotel, the food was average, and the spa was ok depending on what treatment you had (do not have a pedicure). Location was excellent, and champagne bar was great, only the staff dragging it down. If i was paying £50... more

Gorgeous modern hotel located right in the city centre with odd numbered rooms overlooking the peace gardens and city hall (floor to ceiling windows!) and a lovely champagne bar in the lobby. Rooms are lovely and spacious with modern decor, clean bathrooms (but no shower caps I was disapointed to find-sounds silly but if they give out shower caps in... more