I stayed in this hotel from the 25-28 May, so a three night stay in total. I arrived later than I'd hoped as my flight had been delayed. The weather was hot and I was exhausted by the time I arrived at Reception. The receptionist was calming and very welcoming and when I said 'I thought I'd never get here!'... More

Came here for Champagne afternoon tea with friends recently and I can highly recommend it! Many freshly prepared and loaded sandwiches, a good selection of cakes, and so many scones that we couldn't finish them. A lovely treat, we will be back.

Stayed at this hotel in a deluxe room in Sept 2011 and have been coming back ever since! Fantastic customer service, staff very approachable and willing to help and very impressed with all ammenities in room. Clean, quiet and nicely furnished. Location is central to shops and theatres.(crucible is a 2 minute walk away) and Ego restaurant and botanical gardens... More

Very impressed on visiting for a business function. Efficient staff on front desk. Good Champagne bar in hotel with views of the renovated city centre. Good size room (Twin bed) which was very clean well laid out. Didn't eat in the hotel so can't comment. Very good corporate rate. Will stay here again.

I haven't been to central Sheffiled for about 15 years, what a change! This hotel is wonderfully located, next door to the cleanest and most well lit car park I have ever seen and with great rooms, great staff and food that was fine for a business trip in the restaurant. I enjoyed my brief stay.

I've used this hotel several times for weekend visits to family. It used to be excellent but standards are falling. Rooms are clean and spacious, but now TV remotes don't work and beds are starting to sag or develop lumps. breakfast and food service is good, but hard to get a place at dinner at weekends when they are preoccupied... More

What makes it very good; Fantastic staff (Philip on concierge particularly), large, modern, well appointed, nice looking rooms, good views, big walk in shower, good aircon, fast television, MP3 player cable, good room service choice, nice wooden cot, restaurant overlooks Winter Gardens. Why is not excellent? No complementary water, no free Internet (£9 for 24 hours), Mini-bar not stocked and... More