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Mercure Sheffield St Paul's Hotel

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119 Norfolk Street, Sheffield S1 2JE, England
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1 room 1 guest
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Mercure Sheffield St Paul's Hotel
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1,577 Reviews from our TripAdvisor Community

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Traveler rating
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    497
    176
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
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Colby, United Kingdom
Level Contributor
6 reviews
3 of 5 stars Reviewed 3 days ago NEW

We had stayed at the Mercure Parkway Sheffield before we checked in to Mercure St.Pauls and compared them to each other, we actually preferred the other location because it was smaller and more welcoming, plus it has a car park and this one doesn't, we ended up parking in the NCP park down the road for £7 for the night.

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I have noted your feedback and am pleased that Mercure Hotel Group is able to meet your expectations and needs in Sheffield. Best Regards Luisa Esposito General Manager More 

Chesterfield, England
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wonderful place to stay. The room was excellent with a view over the Peace Gardens. The staff were brilliant. We enjoyed the use of the swimming pool, steam and sauna. The hotel is also in a great location. Thanks

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent stay at Mercure St Paul's Sheffield. I was pleased to read your great comments and am delighted you enjoyed all the facilities of the hotel. I look forward to welcoming you back in the near future. Best Regards Luisa Esposito General Manager More 

Sheffield, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Came for a spa day trip with my mum, was really looking forward to it. Was shown around upon arrival and was really impressed with the quality and variety of the facilities. It was my 21st birthday on the day we went which was also mothers day. After seeing other reviews, guests received additional services, compliments and gifts. The treatment... More 

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent visit to Mercure St Paul's to use the facilities of the hotel. I was pleased to read your overall feedback and will discuss the point you have made with our Spa Manager . I do hope we can welcome you back in the near future Best Regards Luisa... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Modern, comfortable hotel in a brilliant city centre location. Five minutes from train station. Perfect for shopping, theatre and restaurants. Comfortable beds, spacious (superior) room with all amenities.

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent stay at Mercure St Paul's Sheffield. I was delighted to read your great comments and am pleased you enjoyed all the facilities of the hotel. I look forward to welcoming you back in the near future. Best Regards Luisa Esposito General Manager More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this hotel for my boyfriends 21st the privilege room was only £124 which I thought was good price. I told them it was a special occasion and they said they'd make our stay worth it. When I arrived they said I had a nice view but it was incredible. It was a amazing view of the peace gardens I... More 

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. Firstly please pass my belated birthday congratulations to your fiancé! I was delighted to read your feedback and will ensure the team are made aware of it. I loved your photograph and thank you for sharing this! I hope we can welcome... More 

Level Contributor
11 reviews
9 hotel reviews
5 of 5 stars Reviewed 1 week ago

I took my wife here as the start of her birthday celebrations for a spa day. A really great experience and a thoroughly enjoyable spa day experience. The staff are friendly and the facilities are good. A jacuzzi is the only miss in the place but everything else is spot on. The treatments are good value and the staff are... More 

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent visit to Mercure St Paul's Sheffield to celebrate your wife's birthday! Please wish her belated birthday wishes from all of us here at the hotel! I was delighted o read your feedback and have noted your comment regarding the lack of a Jacuzzi I do hope we can... More 

Melton Mowbray, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

We arrived at the hotel by car following the online instructions to access the hotel's valet parking. It instructed us to find a barrier to access the parking area. This I could not find. I eventually parked in the street leaving my wife feeding a parking meter. I made my way back to the hotel on foot and found the... More 

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was disappointed to read you didn't receive the normal levels of service we pride ourselves on however pleased to read the team did react quickly to the issues you faced. I do hope we can welcome you back in the near... More 

Lincolnshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent one night here as a couple. Upon arriving and until we left the staff were fantastic. The room itself we upgraded to a privilege and were placed on the top floor. It was a great room and could not fault anything. We enjoyed a great breakfast the following morning which had plenty of choice. We would definitely return... More 

Was this review helpful? Yes 1
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent stay at Mercure St Paul's Sheffield. I was delighted to read your fantastic comments regarding the hotel and hope we can welcome you back in the near future. Best Regards Luisa Esposito General Manager More 

Ware, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We booked two rooms for a family of four for three nights. The rooms were a great size, and very clean. The staff are exceptionally good especially at reception, nothing too much trouble. Breakfast was included and had a wide choice from healthy stuff to full (fatboy) English. The breakfast room has a great view into the winter gardens. The... More 

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent stay at Mercure St Paul's Sheffield. I was delighted to read your great comments and am pleased you enjoyed all the facilities of the hotel. I look forward to welcoming you back in the near future. Best Regards Luisa Esposito General Manager More 

Hotel Review Summarization

What travelers say

  • Very good(19)
  • Car park(11)
  • Winter Gardens(10)
  • Swimming pool(9)
  • Valet parking(8)
  • Town Hall(8)
  • Great location(8)
  • Champagne bar(5)
Questions? Get answers from hotel staff and past guests. Ask a question

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Dining (4)
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