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All 57 Sheffield hotels

Mercure Sheffield St Paul's Hotel

4.0 of 5 Hotel   |   119 Norfolk Street, Sheffield S1 2JE, England
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Ranked #9 of 57 Hotels in Sheffield
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Peter H Edinburgh, United Kingdom
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1,251 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here on business while in Sheffield. The hotel is very good; reception staff were courteous though there was a queue on both checking in and checking out and the whole process seemed long and complicated compared to other hotels such as Premier Inn where recently I was checked in so fast I wondered what was happening. The room... More

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Doncaster, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here with my wife for our 1st wedding anniversary and wanted a relaxing weekend....that's exactly what we got !!! I booked us the Spa break n even thou quite expensive it is well worth it.Also paid a little extra for the privilege room n again seemed worth it.I found the beds very comfortable and had a really good nights... More

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SHEFFIELDMANAGER, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul’s Sheffield. I was delighted to read your feedback. I do agree the beds are fantastic and we get a great amount of comments from guests saying how wonderful they are. Finally I am sorry you didn’t get to enjoy our wonderful spa -... More

Barnsley, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great Hotel, ideally situated and good value for the priviledge room including an excellent breakfast. Generous sized bathroom with unusually a seperate bath and a shower. King sized bed was comfy and the room was quiet despite it being a Friday night. Would definately recommend this hotel

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
SHEFFIELDMANAGER, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul’s Sheffield. I was delighted to read your feedback. I do agree the beds are fantastic and we get a great amount of comments from guests saying how wonderful they are. Finally I am sorry you didn’t get to enjoy our wonderful spa -... More

Oxford, United Kingdom
Top Contributor
70 reviews 70 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here with my wife last weekend. We were looking for a quiet weekend (my parents were looking after our children) and looking forward to a good walk in the Peak District. I paid via Avios, received a confirmation, but upon arrival found that the booking had not been transferred by Accor HQ to the hotel. This was quickly... More

Was this review helpful? Yes 1
SHEFFIELDMANAGER, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was pleased to read your feedback and l am pleased you enjoyed the majority of the facilities of the hotel. I have noted your comments regarding the breakfast and will discuss the matter in further detail with the Hotels Head Chef.... More

Chicago, IL
Contributor
20 reviews 20 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We used Sheffield as a base for exploring the region (Edale, Bolsover and Chatsworth) and I was very happy with my choice of the Mercure. The hotel is just a few easy blocks from both the train station and bus depot. In addition there were many wonderful restaurants in the area around the hotel. A Sainsburys is just a couple... More

Was this review helpful? Yes 1
SHEFFIELDMANAGER, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted to read your feedback and l am pleased you enjoyed the facilities of the hotel. I am also pleased that you enjoyed the local area during your stay with us. I do hope we can welcome you back in... More

bedford
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed for an athletics competition pool etc were marvelous , ice room came in very handy .would stay again we didn't have breakfast but it looked good . Nice central venue for visiting student son as well.

Was this review helpful? Yes
SHEFFIELDMANAGER, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted to read your feedback and l am pleased you enjoyed the facilities of the hotel. I do hope we can welcome you back in the near future. Best Regards Luisa Esposito General MANAGER More

Godalming, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

If your booking says "Classic double or twin room" then take that literally. In other words don't assume that you will be given a choice. My partner and I were told that there no more double rooms left and they only had twin rooms available. We were then invited to 'upgrade' our room for another £20 to one that had... More

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SHEFFIELDMANAGER, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I am extremely sorry for the poor level of service and lack of understanding you received. This is certainly not the level of service we pride ourselves on. Please do contact me at the hotel to discuss the matter further as I... More

Blackburn, united kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

At £110 for a night, I would expect things to run much more smoothly, this product does not sell itself as a bottom end property, yet my experience is more of a low end property . The main problems was the lighting, with 3 of the 6 bulbs in the room not working. It baffles really that things like this... More

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SHEFFIELDMANAGER, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent stay at Mercure St Paul's Sheffield. We do aim to ensure every room is of the required standard prior to a guest being checked in and in this instance it clearly wasn't the case. We do check the lights in the rooms are working but... More

2 reviews
3 of 5 stars Reviewed 1 week ago

Arrived and little bit of a wait to check in as only one person on desk at peak time Saturday. Once checked in went to room (twin room) and arrived to find a toilet that didn't flush or lights that failed to work, maintenance were sent up quite quickly however with all their too'ing and fro'ing we did suggest a... More

Was this review helpful? Yes
SHEFFIELDMANAGER, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent stay at Mercure St Paul's Sheffield. I am extremely sorry that the room that you were allocated had been incorrectly identified as ready for your arrival. We do aim to ensure every room is of the required standard prior to a guest being checked in... More

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Additional Information about Mercure Sheffield St Paul's Hotel

Address: 119 Norfolk Street, Sheffield S1 2JE, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Sheffield St Paul's Hotel 4*
Number of rooms: 163
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Also Known As:
Mercure St Paul`s Sheffield Hotel Sheffield
Accor St Pauls Sheffield
St Pauls Hotel Sheffield
Mercure Sheffield

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