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Mercure Sheffield St Paul's Hotel

Certificate of Excellence
4.0 of 5
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119 Norfolk Street, Sheffield S1 2JE, England
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Mercure Sheffield St Paul's Hotel
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Ranked #8 of 57 Hotels in Sheffield
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Matt H
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1,463 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had a very pleasant stay for business here recently. The hotel is well situated right in the centre of town and in spitting distance of the Crucible. Rooms are huge and well appointed. Would happily stay again but would advise against using the valet service. Not for anything bad but the price is extortionate! Walk the extra 200 yards... More 

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was pleased to read your feedback and will ensure the team are aware of it. I have also noted your comment regarding valet parking fees and am pleased you were able to use the concessionary rates we have with the local... More 

Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

I've been a member of the Spa Naturel for 5 years. During that time, all staff have been extremely friendly and helpful. Staff always help and advise on specific tips relating to personal exercise programmes for members and nothing is too much trouble for them. I have also had several massage treatments for a back problem and these have been... More 

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your membership with Spa Naturel at Mercure St Paul's Sheffield. I was pleased to read your feedback and will ensure the team are aware of it! Best Regards Luisa Esposito General Manager More 

London, United Kingdom
Top Contributor
58 reviews 58 reviews
33 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

10 min walk from the railway station. Big room. Clean and modern. Nice reception staff. They helped to book cab and give direction. It's next door to the winter garden so very quiet and bright. No body lotion provided. Shampoo and shower gel are average. Breakfast buffet standard. Nice dinning hall with view of the winter garden next door. Bank,... More 

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was pleased to read your feedback and will ensure the team are aware of it! I do hope we can welcome you back in the near future Best Regards Luisa Esposito General Manager More 

Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

In late December we 9 of us joined the Christmas bash at St. Paul's and 4 of us decided to make a night of it and stop over The Christmas do itself was ok but wouldn't rate it as good as baldwins which is where we normally go , it got a little rowdy towards the end and quite a... More 

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your stay at Mercure St Paul's Sheffield last Christmas. I have read the feedback you have given and noted your comments. I hope we can welcome you back in the near future. Best Regards Luisa Esposito General Manager More 

West Riding, UK
Top Contributor
92 reviews 92 reviews
73 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Readers of this review, especially if unfamiliar with central Sheffield, might like to start by glancing through the accompanying pictures. The first(1) shows the position of the hotel from the entrance to the Peace Gardens with the lounge/dining facilities joined to the Winter Gardens on the right. The Winter Gardens(4) and hotel are conjoined parallel structures. The gardens(2) are a... More 

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Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest, It was a pleasure to read your review and I would like to thank you for taking the time to share your experience on TripAdvisor. I am glad that you were pleased with all apects of your visit. We pride ourselves on our service so I am sure that my team will be delighted when I relay your... More 

Cheltenham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Lovely, clean rooms,friendly staff, excellent location close to shops and theatres. Lovely swimming pool and spa. Plenty of choice at breakfast, continental and full English. Would definitely recommend

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was pleased to read your feedback and will ensure the team are aware of it! I do hope we can welcome you back in the near future Best Regards Luisa Esposito General Manager More 

London, England, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for two nights... Bed very comfortable, the rooms are furnished to a high standard, with big beds. Lovely big shower. Free Wifi. Great Gym and lovely pool. Bar was a lovely airy space. Restaurant for breakfast was lovely, and the food was great at breakfast too. Only downside was that some of the bar team seemed a bit inexperienced,... More 

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was pleased to read your feedback and have noted your comments regarding the staff member coaching their colleague in front of guests. I do hope we can welcome you back in the near future Best Regards Luisa Esposito General Manager More 

Tung Chung, Lantau Island, Hong Kong
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Basically what you might expect of a Mercure Hotel. All the basics were done well, including huge comfortable bed, a safe in our room, and free wifi. Excellent lounge facilities. Easy walking distance to the Crucible Theatre, which was our main requirement. We had difficulty finding the door to the hotel though, would you believe! Council regulations apparently prevent them... More 

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was pleased to read your feedback and am pleased you enjoyed the facilities of the hotel. I am also delighted to inform you that we have in the past 5 days installed a new signage scheme following us being granted permission... More 

bromsgrove
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just spent 2 days at this excellent hotel, this being the venue for my daughters wedding reception, and they did not let us down, full praise to all the staff the rooms were fantastic, service second to none, the actual meal was served piping hot, thank you all, also the help we received from the front desk was... More 

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield and for choosing us for your daughters wedding. I was delighted to read the feedback you have given regarding the hotel and team and will ensure they are all aware of your fantastic feedback. I sincerely hope we can welcome you back... More 

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