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Mercure Sheffield St Paul's Hotel

Certificate of Excellence
4.0 of 5
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119 Norfolk Street, Sheffield S1 2JE, England
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Mercure Sheffield St Paul's Hotel
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Ranked #9 of 57 Hotels in Sheffield
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Cookie M Leeds, United Kingdom
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1,437 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leeds, United Kingdom
2 reviews
3 of 5 stars Reviewed yesterday NEW

Nice hotel. Unfortunately the spa was tiny (not ideal for a busy Saturday), but enjoyed spa treatment, dinner and breakfast were good and the staff were very nice (especially the bar staff!) We booked a great value package through lastminute.com and I would recommend this - the experience would not be worth the high prices available if booking through the... More 

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Chelmsford, Essex
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were on the fifth floor and the room was spacious and very clean. The only concern was the air-conditioning which struggled to cool the room even when set to maximum. Our concern was the service particularly on check-in where the one lady was answering phone calls as she was checking us in and we were unclear whether she was... More 

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Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent visit to Mercure St Paul’s Sheffield. Please can you contact me directly to allow me to find a resolution for you. I sincerely hope we can welcome you back in the near future. Best Regards Luisa Esposito General Manager More 

Doncaster, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

8 of us in our 65's stayed at Mercure Sheffield St. Paul's Hotel as part of our old school reunion. We had a fantastic two nights stay. The Peace Garden with its illuminated water features at night were magic! Great restaurants within safe walking distance from the hotel. The whole Mercure Hotel Staff were friendly and helpful throughout.

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent visit to Mercure St Paul’s Sheffield. I was delighted with your feedback and will ensure the whole team are aware. I hope you enjoyed your reunion! I sincerely hope we can welcome you back in the near future. Best Regards Luisa Esposito General Manager More 

Tonbridge, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When you arrive at the Mecure in Sheffiled your welcomed in by very helpfull staff in particular i found Sandeep to be extremely helpful. The rooms are very clean and of a good size for the cost. On two occasions i used the leisure facilties which really helped to put me into the relaxed frame of mind for my weekend... More 

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent stay at Mercure St Paul’s Sheffield. I was very pleased to read your feedback and pleased that you took care to mention the members who stood out in their service to you I sincerely hope we can welcome you back in the near future. Best... More 

Sheffield, United Kingdom
Top Contributor
161 reviews 161 reviews
45 hotel reviews
207 helpful votes 207 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here on Good Friday, primarily due its close proximity to the Lyceum Theatre as we were due to attend an early morning event there the following day. From arrival when checking in, to our check-out the next day, we all (including our 6 year-old daughter) were made to feel welcomed and just as important as every other guest.... More 

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent stay on Good Friday at Mercure St Paul’s Sheffield. I was delighted with your feedback and will ensure the whole team are aware. I sincerely hope we can welcome you back in the near future. Best Regards Luisa Esposito General Manager More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Just stayed two nights in one of their fifth floor "privilidge" rooms. The room was spacious, I was in 517', which has nice view of what I assume is Sheffields main public square. Everything in the room gleamed, even the glasses, towels v fluffy, v white. I also liked that the bed throw was woven in Britain, the fabric on... More 

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Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to write such a fantastic a review following your recent stay at Mercure St Paul’s Sheffield. I was delighted with your feedback and will ensure the whole team are aware. I would love to speak directly to you. Please can you call me on 0114 278 2000 to allow me to. I... More 

Top Contributor
463 reviews 463 reviews
78 hotel reviews
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have tried most of the central hotels in Sheffield and enjoyed my stay here. The hotel is very central, not too far from the station and right in the heart of town. It is very modern and clean, both in the lobby/bar area and the rooms. I love the snooker art in the reception area. This is the first... More 

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Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent stay at Mercure St Paul’s Sheffield. I was delighted with your feedback and will ensure the whole team are aware. I do hope you are aware of our loyalty scheme which is extremely generous and provides many great benefits. If you would like further information... More 

Sheffield, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Another fabulous stay at this beautiful hotel, service is superb and the room was perfect. We enjoyed a very relaxing back massage in the spa given by two lovely girls Catherine and Sahara thank you for a very enjoyable stay

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent visit to Mercure St Paul’s Sheffield. I was delighted with your feedback and will ensure the whole team are aware. I will also ensure Catherine and Sahara are aware that you enjoyed their back massage. I sincerely hope we can welcome you back in the... More 

Leeds, United Kingdom
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for one night and our room was lovely - really large, comfortable with a king size bed and views over the fountains in the square. All staff were very helpful and friendly, and the spa was better than most. Very happy.

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent stay at Mercure St Paul’s Sheffield. I was delighted with your feedback and will ensure the whole team are aware. I sincerely hope we can welcome you back in the near future. Best Regards Luisa Esposito General Manager More 

Paddock Wood, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Had a fantastic three day stay at the hotel..a great location .. we travel to this hotel every year from kent.Sandeep and all the staff look after us and treat us like old friends the bar staff are so welcoming and on our 6th annual trip we continue to be impressed at the standard of the hotel.The rooms are excellent... More 

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to write such a lovely review following your continuous stays at Mercure St Paul’s Sheffield during the Snooker World Championships. I was delighted with your feedback and will ensure the whole team are aware. I sincerely hope we can continue to welcome you back in the future. Best Regards Luisa Esposito General... More 

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