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All 57 Sheffield hotels

Mercure Sheffield St Paul's Hotel

4.0 of 5 Hotel   |   119 Norfolk Street, Sheffield S1 2JE, England
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Ranked #10 of 57 Hotels in Sheffield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
John4042
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1,346 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
45 reviews 45 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent location in the heart of Sheffield, 5-10min walk from Sheffield Station, a very modern well appointed hotel, hotel lobby is warm and welcoming, checkin in very easy, if you get a email before you arrive to check in , use it, you get your key straight away, no need to get a credit card swipe done, its all on... More 

Was this review helpful? Yes
SHEFFIELDMANAGER, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted to read your feedback and am pleased you had the opportunity utilise our new approach to check in and check out . We appreciate that providing this as an option we are giving our guests choice and I am... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

I stayed at the Mercure with a buddy on a weekend visit to Sheffield. The staff at reception are friendly, and took time to recommend some bars and clubs that they thought might suit our tastes. The rooms are spacious and clean, with a modern TV (not that we watched much TV!), had a comfortable bed, and free flapjacks. The... More 

Was this review helpful? Yes
SHEFFIELDMANAGER, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank You for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted to read your feedback and am very pleased your enjoyed your complimentary Flapjacks and Bucks Fizz. I hope we can welcome you back in the near future Best Regards Luisa Esposito General Manager More 

Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

The check in was a pleasant experience-nothing was too trouble for the lady on reception. My room had an excellent outlook over Sheffield city centre, the room and bathroom were immaculate and the bed was very comfortable. I used the gym and swimming pool (which has a dedicated swimming lane) also which was a pleasant experience, the gym staff were... More 

Was this review helpful? Yes
SHEFFIELDMANAGER, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted to read your feedback and am pleased you had the opportunity to use our fantastic leisure facilities and swimming pool. I look forward to welcoming you back in the near future Best Regards Luisa Esposito General Manager More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago NEW

Lovely staff, great location and spacious rooms make this a very good place to stay, with good views and a large gym facility. There are lots of places nearby to eat though, so probably better to avoid the food except at breakfast. It's just not very good although maybe the steaks are OK. As a vegetarian, I had a bizarre... More 

Was this review helpful? Yes
SHEFFIELDMANAGER, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I am sorry that you didn't enjoy your evening meal and will ensure I advise our Food and Beverage director of your comments. On a positive note I was pleased to read your other comments and would hope we can welcome you... More 

Barnsley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 week ago

The only reason I have not given a 1 for all the ratings is due to the ladies in the spa who did our treatments. They were so lovely.....unfortunately I can't say the same for the rest. The man who is presume is the bar manager in the champagne bar never smiled once. I had a hair in my food.... More 

Was this review helpful? Yes 1
SHEFFIELDMANAGER, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank You for taking the time to write a review following your recent visit to Mercure St Paul's Sheffield. I am very sorry that we didn't provide you with the level of service we normally pride ourselves on. We have emailed you directly to hopefully find a satisfactory solution for you. Best Regards Luisa Esposito General Manager More 

Belfast, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very well run hotel. The staff are excellently trained and very polite. I found our room to be extremely clean. My only niggles are small. It would be nice to have complimentary bottled water in the rooms as the tap water did not taste brilliant. There were no flannels in the bathrooms though I did think the... More 

Was this review helpful? Yes 1
SHEFFIELDMANAGER, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted with your feedback and have noted your comments regarding the lack of bottled water and face flannels. I am also sorry that only one lift was working. We are currently waiting for our lift maintenance company to rectify the... More 

England
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

Good central location, quiet, comfortable ,clean, and warm superior rooms with a great view and all the bits and pieces. TV and Wifi easy to use so no moans from the teens. Public ground floor areas were a little chilly but this is to be expected with the atrium style- breakfast with a sweater. We stayed in two rooms (b&b)... More 

Was this review helpful? Yes
SHEFFIELDMANAGER, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted with your feedback and thank you for being so positive regarding your stay! I have noted your comments regarding being a little chilly and will ensure we increase the temperature as appropriate Best Regards Luisa Esposito General Manager More 

Barnsley
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel very good in a brill location spa exellent stayed here sat night as a group booked our table atleast 2 wks in advance for evening meal still not available when we got there. Eventually sat down half an hour later had to ask for bread at least 6 times before it came after our starters. The service in the... More 

Was this review helpful? Yes
SHEFFIELDMANAGER, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was pleased to read you feedback and I thank you for advising me of the wait you experienced in the restaurant. It is with this feedback that we can ensure we take the appropriate action to try and continuously improve the... More 

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Additional Information about Mercure Sheffield St Paul's Hotel

Address: 119 Norfolk Street, Sheffield S1 2JE, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Sheffield St Paul's Hotel 4*
Number of rooms: 163
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Also Known As:
Mercure St Paul`s Sheffield Hotel Sheffield
Accor St Pauls Sheffield
St Pauls Hotel Sheffield
Mercure Sheffield
Hotel Style:
#1 Spa Hotel in Sheffield
#3 Luxury Hotel in Sheffield
#5 Business Hotel in Sheffield
#6 Family Hotel in Sheffield
#7 Romantic Hotel in Sheffield

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