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All 57 Sheffield hotels

Mercure Sheffield St Paul's Hotel

4.0 of 5 Hotel   |   119 Norfolk Street, Sheffield S1 2JE, England
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80%
Ranked #9 of 57 hotels in Sheffield
Certificate of Excellence 2014
A recent review
  • Reviews (1,183)
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1,183 people have reviewed this hotel

Traveler rating
    556
    395
    140
    62
    30
See reviews for
162
395
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263
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed today NEW

Looking for a relaxing spa break, my wife and I stayed here last week. We treated ourselves to an upgrade to a Privilege room and were not disappointed. The room facilities were superb, with a good bed, shower and lots of little extras that added that little bit special. It was fun having a view overlooking “Sheffield at the Seaside”... More

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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed just one night and unfortunately did not get chance to make the most of the facilities available to us. Beautiful room and very clean. Staff were friendly but professional and efficient to a high standard. Hopefully will be able to return one day.

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I stayed here on 16th August for 1 night. Had a girly weekend with my best friend for her birthday. The rooms were very clean and the bathroom was very impressive. Couldn't complain about anything other than the fact the very large window had no under curtains so the building opposite could see into the rooms unless you shut the... More

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SHEFFIELDMANAGER, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield following your stay to celebrate your friend’s birthday. I was delighted to read you enjoyed yourselves and will ensure the team are aware of your positive feedback. I have also noted your feedback regarding the curtains. I do hope we can welcome... More

Lincolnshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I came here for a much needed spa day with a friend. Staff on reception at the spa very friendly and showed us all the facilities. The hotel has a wonderful spa area with a good sized pool, sauna, steam room, ice grotto and aroma grotto as well as experience shower. Changing rooms were clean although a little cold. Upstairs... More

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent spa day at Mercure St Paul's Sheffield. I was delighted to read your feedback and will ensure the whole team are aware. I do hope we can welcome you back in the near future. Best Regards Luisa Esposito More

Viborg, Denmark
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We spend 4 nights at this hotel at the end of July. First 2 nights, then we were 1 night in York, an returned for 2 nights at Mercure. It was great!! Very helpful and friendly staff. Always ready to help us, when vi asked them. Very nice and spacious room, with a fantastic view. Extremely beautiful " neighbor" the... More

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Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul’s Sheffield. I was thrilled with you feedback regarding the hotel. I also share your opinion regarding the Winter Garden - it is stunning and provides fantastic views from the hotel. I do hope we can welcome you back in the future. Best Regards... More

Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Contacted the hotel by email twice before I got a response. After I gave them the relevant information had send another email to get a response. I am attending a function at the hotel and was told I would receive a discount on a room. The rate they gave was higher than Booking.com for the room , so no discount.

Was this review helpful? Yes 2
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent communication with the hotel. I am sorry you experienced issues and would be grateful if you would call me to discuss the matter further. We do have various rates available with differing prices which are very dependent on the other terms and conditions attached to them – reduced... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We took advantage of a Sunday night spa stay. The hotel is very nice, it is quality without being intimidating. The room was pleasant and spacious with a good sized bathroom. One very minor concern ref the room was the lack of nets to prevent people seeing in when the curtains are open. The food served for dinner was very... More

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted to read your feedback and have noted all your comments. I do hope we can welcome you back in the near future. Best Regards Luisa Esposito More

Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Super friendly and efficient staff. Lovely room with fantastic views and a great central location. The spa is excellent too with two types of steam room, sauna and an ice room. We now wish we'd opted for breakfast as well.

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review you recent stay at Mercure St Paul's Sheffield. I was delighted with your feedback and will ensure the team are aware of it. Additionally I do hope we can welcome you back and then you will be able to enjoy the fantastic breakfasts we serve! Best Regards Luisa Esposito More

Bournemouth, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Over the past few years, I have stayed in hotels all over England and Wales. Without question, this was far and away the best (and I have stayed in some great hotels). There was a small problem when we arrived as details of our booking had not been received from the agent. It was quickly sorted by Sandeep who was... More

Was this review helpful? Yes
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to write such a fantastic review of your recent stay at Mercure St Paul's Sheffield. I was delighted to read your comments and please be assured the team will be too. I do hope we can welcome you back in the near future. Best Regards Luisa Esposito General Manager More

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Additional Information about Mercure Sheffield St Paul's Hotel

Address: 119 Norfolk Street, Sheffield S1 2JE, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Sheffield St Paul's Hotel 4*
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Also Known As:
Mercure St Paul`s Sheffield Hotel Sheffield
Accor St Pauls Sheffield
St Pauls Hotel Sheffield
Mercure Sheffield

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Sheffield #3 Business Hotel in Sheffield #3 Luxury Hotel in Sheffield #5 Romantic Hotel in Sheffield #6 Family Hotel in Sheffield
Hotel Class
Official Description (provided by the hotel)
This luxury 4 star hotel offers 163 en suite rooms in the heart of Sheffield. Just minutes from the railway station, Crucible and Lyceum Theatres and Hallam University. Don Valley Stadium, Sheffield Arena, Meadowhall Shopping Centre, Chatsworth House and Peak District are all a short drive away. 650 capacity conference centre and banqueting rooms, The Yard restaurant, indoor pool, sauna, steam room, snail shower, ice fountain and technogym. High speed Internet access and 24hr room service. ... more   less 
Number of rooms
163

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Mercure Sheffield St Paul's Hotel and other travelers.
1 question
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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