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All 57 Sheffield hotels

BEST WESTERN Cutlers Hotel

3.0 of 5 Hotel   |   George Street, Theatreland, Sheffield S1 2PF, England
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Ranked #39 of 57 Hotels in Sheffield
A recent review
3 of 5 stars reviewed 1 week ago
robmarshall33 London, United Kingdom
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272 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Contributor
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Stunningly awful experience that almost ruined my daughter's graduation. Could not get over the awfulness of this hotel and walked out after an hour. Had booked through Expedia who despite having a no cancellation policy on my booking immediately refunded my money which was wonderful. However we still needed to find two rooms for two night in the busiest week... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I booked this hotel at the last minute in my mobile phone and am so sorry for news of financial problems they are facing. I had no idea until I read these reviews! That explains the fact that the lift wasn't working, there was no real internet provision and there was a slightly sad feel around the place. BUT it... More

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Scarborough, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked 4 nights + breakfasts starting 10th Sept. After 2 nights and after being out all day I arrived back around 8.30pm to find the hotel had gone into administration and I had to move out. I understood it to be a franchise under the Best Western name. They said they would refund me the 2 remaining nights which... More

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Durham
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed for two nights at this hotel and the first thing to be said is its great location. Smack bang in the city centre and within a short walking distance of the theatres and the shops. It is also right on a tram route which will take you all around the city or even out to the Meadow Hall shopping... More

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North Yorkshire
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 3 weeks ago

They took advance booking money the cancelled my booking a week before when they. Had been closed by the council and administrator. I have to try and get the money back from my credit card. They then had the cheek to send me a customer satisfaction survey. Saying they will be openning again in the near future....... Not impressed But... More

Was this review helpful? Yes 1
Gravesend, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely clean room with modern bathroom and nice hot shower. Well cooked plentiful breakfast. We ate in the hotel's own Indian restaurant, the food was very nice and the cost reasonable. We used the bar and the staff were very friendly although the selection of drinks was very limited. We would definitely come back to this hotel next time we... More

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Sheffield, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Not happy. Had a big weekend planned in Sheffield. Paid for a 2 night stay here and was told 3 days before my arrival that the hotel would be closing down. Still heard nothing as to getting a refund for their mistakes. Had to book another hotel for 2 nights and am out of pocket now.

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Me and my parter was ment to stay here for two nights with bed and breakfast on the second the first night was fine but we went out for about 6 hours on the second day and then went back we stayed in our room for an hour then decided we wanted to go get some tea. As we went... More

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London, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 9, 2014

The hotel is very central and ideal for a trip to the city. The rooms are clean and modern and very nice. Lovely modern bathroom and nice hot shower. The only downside was that one of our rooms had the smell of the indian restaurant coming in from the window, which put a dampener on an otherwise perfect room.

Was this review helpful? Yes 1
Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed September 9, 2014

In terms of what you want in a quick place to stay, basically covers what you want. 1. Free parking close by, which is a big relief. 2. Free wifi, good quality, covers entire hotel. 3. Supportive staff. 4. Well located, in city centre and bus stop nearby. 5. Inexpensive, especially if you book ahead. Nothing very exceptional, really. But... More

Review collected in partnership with Best Western GB

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Additional Information about BEST WESTERN Cutlers Hotel

Address: George Street, Theatreland, Sheffield S1 2PF, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Cutlers Hotel 3*
Number of rooms: 45
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Also Known As:
Cutlers Hotel Sheffield
Best Western Sheffield

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