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Hilton Sheffield

4.0 of 5
Victoria Quays | Furnival Road, Sheffield S4 7YA, England
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Hilton Sheffield
Ranked #20 of 57 hotels in Sheffield
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430 reviews from our community

Traveler rating
    125
    151
    94
    38
    22
See reviews for
Families
71
 
Couples
151
 
Solo
26
 
Business
99
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013 NEW

Only went for a meal as we had a voucher from buyagift. I went for the steak which was cooked to perfection exactly as I wanted it. The chips were perfectly soft and tasted great. Staff were very helpful and brought us whatever we wanted. Would go again for a meal.

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See 4 more reviews by AndyTansley for Sheffield
Nefyn, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 16, 2013 NEW

My stay did not start well as I had to wait for over 10 mins to get checked in , only one member of staff on reception with over 10 people waiting. The rooms are ok , usual Hilton decor, but no air con. I know we are in the UK but the rooms are too warm to sleep in... More

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 14, 2013 NEW via mobile

If you are looking for a decent hotel in the middle of Sheffield there are not too many problems with the Hilton but this is not the choice if you are looking for a higher standard. The hotel falls into the "okay" category, but given the costs it should have been better. Niggles such as £14.99 for wifi and £3.95... More

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101HotelManager, Manager at Hilton Sheffield, responded to this review
May 17, 2013

Dear Guest Thank you for your comments on Trip Advisor and I am sorry that you found your stay average. WIFI is chargeable in bedrooms however we do offer complimentary access to all guests in public areas. Unfortunately I am unsure why there was no hot water during your stay and I am sorry for any inconvenience that this caused.... More

sheffield, United Kingdom
1 review
5 of 5 stars Reviewed May 11, 2013

I have stayed at this hotel on a monthly basis for the past 6 months, On each occasion the staff and management have made each stay incredibly comfortable. THe location and facilities of the hotel are brilliant.

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Review collected in partnership with Hilton Hotels & Resorts

101HotelManager, Manager at Hilton Sheffield, responded to this review
May 15, 2013

Dear Guest Thank you for your great comments on Trip Advisor, an email has also been sent direct to you. Kind regards Deputy Manager More

Llandudno, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 10, 2013

We stayed at Hilton Sheffield during the Snooker World Championships for two nights and found it to be pretty good value for money (we booked a deal in advance online). The Hotel has a nice bar and swimming pool and while it is close to the city centre, it is a fairly uninspiring 5 minute walk across a major road... More

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See 3 more reviews by Mikey M for Sheffield
101HotelManager, Manager at Hilton Sheffield, responded to this review
May 13, 2013

Dear Guest Thank you for your feedback on Trip Advisor and over all I was glad to read that you did enjoy your stay. I am sorry that you felt your stay lacked any personal touch and your feedback has been taken on board; we will always try and make our guests feel special. I do hope that we are... More

london, United Kingdom
1 review
4 of 5 stars Reviewed May 10, 2013

Beautiful view over looking the lake with a lovely room, could be a bit bigger. Vent in bathroom was not working but really WONDERFUL STAFF. Breakfast was outstanding. We were really pleased that children were allowed to use the pool during certain times-very impressive and inclusive.

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Review collected in partnership with Hilton Hotels & Resorts

101HotelManager, Manager at Hilton Sheffield, responded to this review
May 15, 2013

Dear Guest Thank you for your review on this website. I was delighted to read that you enjoyed your stay and your great feedback has been shared with the team. An email has also been sent direct to you. Kind regards Deputy Manager More

Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2013

I have stayed here a few times now and the staff always go out of their way for you. The rooms are comfortable and each time i have stayed i have had a balcony with views of the canal barges. The gym and pool area are nice and the breakfasts are always good. The only downside i can see is... More

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See 2 more reviews by K W for Sheffield
101HotelManager, Manager at Hilton Sheffield, responded to this review
May 10, 2013

Dear Guest Thank you for your great feedback on Trip Advisor. I am sorry however for any noise that you experienced from the traffic and I do hope that this did not mar your stay too much. We look forward to welcoming you back to the Hilton Sheffield again soon. Kind regards Deputy Manager More

Nottingham, United Kingdom
1 review
4 of 5 stars Reviewed May 8, 2013

Sheffield is a city on hills but the situation of the Hilton is not ideal for walking if you have mobility difficulties. This should not distract from the friendly staff and very good facilities at the hotel.

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Review collected in partnership with Hilton Hotels & Resorts

101HotelManager, Manager at Hilton Sheffield, responded to this review
May 15, 2013

Dear Guest Thank you for your review on Trip Advisor. I am sorry you found the hotel in a poor location for walking but I was delighted to see that you found the staff members friendly with good facilities in the hotel. A direct email has also been sent to you. I do hope that we are able to welcome... More

A TripAdvisor Member
5 of 5 stars Reviewed May 8, 2013

We stayed at the Hilton Hotel Sheffield in May and thoroughly enjoyed the stay. The staff were very attentive especially the Chef on breakfast duty. Nothing was a problem. The beds were comfortable, The room was clean. The pool was very relaxing only criticism was the Jacuzzi water was a bit too hot. Breakfast was excellent with an abundance of... More

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Review collected in partnership with Hilton Hotels & Resorts

101HotelManager, Manager at Hilton Sheffield, responded to this review
May 15, 2013

Dear Guest Thank you for your great comments on this website. I was delighted to read that you enjoyed your weekend away from the staff members to the bedrooms. I am sorry however that you found the Jacuzzi too hot and I have therefore asked the LivingWell Manager to check all temperatures. We look forward to welcoming you back to... More

Sheffield, United Kingdom
1 review
3 of 5 stars Reviewed May 8, 2013

Not the best experience. Very young staff who don't have much idea around service or cleanliness. Both mornings at breakfast I was bought a dirty teapot and none of our used plates were cleared from the table - they weren't busy. Hotel generally tired in the public areas - rooms ok but bathrooms need modernising. Bar and food prices very... More

Was this review helpful? Yes

Review collected in partnership with Hilton Hotels & Resorts

101HotelManager, Manager at Hilton Sheffield, responded to this review
May 15, 2013

Dear Guest Thank you for your review on Trip Advisor. I am sorry that you did not enjoy your stay and for the poor service that you received in the restaurant. An email has also been sent direct to you regarding this matter. Kind regards Deputy Manager More

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Additional Information about Hilton Sheffield

Also Known As:
Hilton Sheffield Hotel
Hilton Sheffield Hotel Sheffield
Hilton International Sheffield
Sheffield Hilton International
Sheffield Hilton
Hilton Hotel Sheffield
Address: Victoria Quays | Furnival Road, Sheffield S4 7YA, England
Phone Number:
Region: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotels in Sheffield
#12 Business Hotels in Sheffield
#16 Family Hotels in Sheffield
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Hilton Sheffield hotel enjoys an ideal quayside location next to Victoria Quays, two minutes’ walk from Sheffield city center. This Sheffield hotel is 15 minutes from the M1 and 10 miles from the Peak District National Park. The hotel’s central location provides easy access to Sheffield’s main attractions like the Meadowhall shopping center and Sheffield Arena. Complimentary WIFI in public areas and 24 hour gym access for hotel guests is also available. ... more   less 
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Hilton Sheffield
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