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Hotel class 4.0 of 5
Victoria Quays | Furnival Road, Sheffield S4 7YA, England
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Reviews you can trust

55% Recommend
3.5 of 5 stars 76 reviews
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By trip type
All (76)
[ Date ] [ Rating ]
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2 of 5 stars
nowhome   1 contribution
Uk
Nov 10, 2009 | Trip type: Business, Solo travel

the room was a twin, but there was far too much furniture is such a small space. The beds were terrible, I tried both (felt like goldilocks) they were very soft and felt like they were needed replacing. The bathroom was disappointing due to the marked and scuffed bath. As a single female traveller, the hotel's location is NOT ideal,... more

Management response from
Nick Taylor, Hotel Manager

Dear Guest Thank you for your comments on this website. I am sorry that you did not enjoy your recent stay here at the Hilton Sheffield. I have taken note of your thoughts on how we could improve the service that we offer and am grateful for your suggestions. I will also ensure that these are passed on to the...

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5 of 5 stars
jimforbes   23 contributions
York, United Kingdom
Nov 8, 2009 | Trip type: Business, Friends getaway

We spent the august bank holiday her with friends, we got a great deal that included evening meal on first night for £1.00- we were allowed to spend up to £24.00 from the menu. restaraunt was nice staff helpful the hotel is well located for the town rooms are a good size but still need air conditioning putting in. I... more

Management response from
Nick Taylor, Hotel Manager

Dear Guest Thank you for your comments on this website. I am always happy to note that you enjoy your stay's here at the Hilton Sheffield. I look forward to welcoming you back to the Hilton Sheffield in the not too distant future and thank you for your continued custom. Yours sincerely Nick Taylor Hotel Manager

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4 of 5 stars
becky_bourne   65 contributions
West Midlands, England
Nov 6, 2009 | Trip type: Couples

NIce hotel, room was up to date, clean and comfortable although corridors are a little outdated. Bar was expensive. Reception were very friendly and helpful. Duvet extremely heavy so too hot in the night. more

Management response from
Nick Taylor, Hotel Manager

Dear Guest Thank you for your comments on this website. I am happy to see that you enjoyed your recent stay here at the Hilton Sheffield; it is always a pleasure to receive such feedback. I have also taken note of your thoughts on how we could improve the service that we offer and am grateful for your suggestions. Thank...

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3 of 5 stars
coopuk   142 contributions
United Kingdom
Nov 5, 2009 | Trip type: Business, Solo travel

I stayed at the Hilton Sheffield in November 2009 for business; the Hilton chain is one that my company prefers to use. The hotel is not especially impressive from the outside; a typical block building, set in a run-down, nearly derelict part of Sheffield. Finding the hotel was difficult due to the poor road layout in Sheffield; there are a... more

Management response from
Nick Taylor, Hotel Manager

Dear Guest Thank you for your comments on this website. I was disappointed to hear of the poor standard of food and service that you experienced during your recent stay at the Hilton Sheffield. Your comments have been passed onto the relevant Heads of Department in order for your observations to be investigated. I was happy to see however that...

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4 of 5 stars
T0mmy2   7 contributions
Norwich
Nov 4, 2009 | Trip type: Couples

My wife and I have stayed at the Sheffield Hilton a couple of times for weekend breaks. The hotel is large, with good recently renovated rooms. The hotel has an excellent pool and leisure facility (one of the reasons we have returned here). The location is good, only a short walk from the nearest tram stop and city centre. The... more

Management response from
Nick Taylor, Hotel Manager

Dear Guest Thank you for your comments on this website. I am always happy to note that you enjoyed your recent stay here at the Hilton Sheffield. It is always a pleasure to receive such feedback and I look forward to welcoming you back to the Hilton Sheffield in the not too distant future. Yours sincerely Nick Taylor Hotel Manager

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5 of 5 stars
thefaz1985   5 contributions
Leicestershire
Oct 24, 2009 | Trip type: Family

We stopped at the Hilton in Sheffield in January this year (but have only just got round to writing the review!) for my Brothers wedding as it was being held at the hotel. I couldn't fault one thing about the hotel or it's staff. They went out of their way when we made a couple of requests and the rooms... more

Management response from
Nick Taylor, Hotel Manager

Dear Guest Thank you for your comments on this website. I am always happy to note that you enjoyed your stay and your brother's wedding here at the Hilton Sheffield. It is always a pleasure to receive such feedback and your comments will be passed onto all members of staff concerned. I look forward to welcoming you back to the...

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4 of 5 stars
Ascottowers   29 contributions
Ascot, Berkshire
Oct 6, 2009 | Trip type: Business, Couples

I don't really know why, but I really enjoy my stays at the Hilton Sheffield. It's small, neat and compact, but it does the job. I have stayed there a fair few times and returned this past weekend for another stay. I was on the 4th floor in a clubroom facing the quays. Very good view and I enjoyed the... more

Management response from
Nick Taylor, Hotel Manager

Dear Guest Thank you for your comments on this website. I am always happy to note that you enjoy your stays here at the Hilton Sheffield. I will however pass your comments onto the Livingwell Manager for action straight away. Once again it is always a pleasure to receive such good feedback and I look forward to welcoming you back...

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2 of 5 stars
pinkmich   2 contributions
UK
Oct 6, 2009 | Trip type: Couples

We purhased a 'mystery hotel' deal for 2 nights at what me and my partner thought was a great deal. Once we found out it was a Hilton Hotel we were looking forward to the prospect of staying there. The reception area is lovely with marble floors etc and the staff were friendly. However, once we had checked in and... more

Management response from
Nick Taylor, Hotel Manager

Dear Guest Thank you for your comments on this website. I was disappointed to hear of the shortfalls in cleanliness that you experienced on this occasion. I can assure you that I have spoken to both departments involved and a more robust cleaning schedule is now taking place. I was happy to hear however that you did find my staff...

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3 of 5 stars
chilleruk   34 contributions
Dunfermline, United Kingdom
Sep 13, 2009 | Trip type: Business, Solo travel

I stayed at the Hilton Sheffield on Thursday the 10th of September. Initial check in was fine - was never asked if I wanted a newspaper or a wake up call, but I was given directions to my room. Room on first look was ok and spacious. My main grumble is the cleanliness of the room. There were several long... more

Management response from
Nick Taylor, Hotel Manager

Dear Guest Thank you for your comments on this website. First and foremost I would like to apologise for the poor standard of cleanliness that you experienced in the bathroom. This is not acceptable and full re training has taken place within the Housekeeping Department. I was also disappointed to hear of the poor service that you received whilst ordering...

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5 of 5 stars
KIERKDALE1   6 contributions
Reading, United Kingdom
Sep 7, 2009 | Trip type: Couples

Just returned from 2 nights stay. On check in the receptionist was extremely helpful, friendly and professional - as was every other member of staff we encountered during our stay We had a room on the 4th floor which had a nice view of the canal basin and the moored narrowboats. The room was very clean, tidy and had most... more

Management response from
Nick Taylor, Hotel Manager

Dear Guest Thank you for your comments on this website. I am always happy to note that you enjoyed your recent stay here at the Hilton Sheffield. I have also taken on board your comments regarding air conditioning and the ventilation issue is one that we are currently looking into at the moment. However, you can be assured that we...

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Hilton Sheffield Also Known As

  • Hilton International Sheffield
  • Sheffield Hilton International
  • Sheffield Hilton
  • Hilton Hotel Sheffield
Address: Victoria Quays | Furnival Road, Sheffield S4 7YA, England
Sheffield Hotels Hilton Sheffield
3.5/5.0
76