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All 57 Sheffield hotels

Hilton Sheffield

4.0 of 5 Hotel   |   Victoria Quays | Furnival Road, Sheffield S4 7YA, England
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Ranked #29 of 57 Hotels in Sheffield
A recent review
3 of 5 stars reviewed yesterday
junior_patel London, United Kingdom
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800 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

Standard of room cleaning was poor. Bed sheets were not clean. 2 nights in a row. 1st night had someone else's hair. 2nd night the pillow cases was stained. Cleaner left the rubbish bag from the bedroom on the bathroom counter. Walls are thin. Woken up by kids next door. Gym was good. Breakfast was decent enough.

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Billingham-on-Tees, null, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Thank you for My stay, it has been very nice and I have had a great night sleep. I would also like to say the breakfast was very nice and the staff were very helpful and friendly. We also got an upgraded room which was very good! It's so easy to criticise for daft things but the staff and hotel... More

Was this review helpful? Yes 1
101HotelManager, Manager at Hilton Sheffield, responded to this review

Dear Guest, Thank you for your recent trip advisor review, We are so pleased you enjoyed your recent stay and we look forward to welcoming you back in the future. Regards Akan Tahsin Hotel Manager More

Wales
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It is appropriate as this hotel is in Sheffield to rightfully consider it to be the cutting edge of hotels. Everything about is first class from the moment you step inside and sign in at reception to the time it is time to goodbye. A beautiful location at Victoria Quays overlooking the narrowboats and within easy reach of all Sheffield... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
101HotelManager, Manager at Hilton Sheffield, responded to this review

Dear Guest, Thank you for your recent trip advisor review, We are so pleased you enjoyed your recent stay. Your feedback is greatly appreciated and we look forward to welcoming you back in the future. Regards Akan Tahsin Hotel Manager More

Barrow In Furness, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

From entering the room to leaving, constant noise from guests, doors, and plumbing. Bad room smell, dirty carpets, tatty marked linen, and a broken window lock, all added to the bad experience. I thought I was on a stag weekend staying in a hostel rather than a "high end" hotel. The resturant menu was a single sheet of paper, very... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
101HotelManager, Manager at Hilton Sheffield, responded to this review

Dear Guest, Thank you for your trip advisor review. Please allow me to offer my sincere apologies for the shortfalls in standards you experienced on this occasion and I am pleased that we have been able to resolve the matter directly. We look forward to welcoming you back in the future. Regards Akan Tahsin Hotel Manager More

Coatbridge
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 1 week ago

Let's start with the positives... The staff were great. Very friendly and helpful. The pool in the leisure club was also very good. That's it... This is the worst Hilton I have ever stayed in. The rooms are just terrible. The most important thing for me in a hotel is a good nights sleep but forget it if you stay... More

Was this review helpful? Yes 1
101HotelManager, Manager at Hilton Sheffield, responded to this review

Dear Guest, Thank you for your recent trip advisor review. I was very sorry to hear that you were disappointed with your stay. Please be assured that the comfort of our guests is of the up-most importance and I am sorry that your issues were not reported to our management team as they would have been happy to rectify the... More

Manchester
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed last weekend for 2 nights fri-sat. Check in was great. Staff really friendly and helpful on reception. Communal areas - bar, reception, restaurant etc very nice. Prices at the bar not too over the top and a nice relaxing atmosphere at night. There was some large groups there but they didn't bother us. The room we stayed in however... More

Was this review helpful? Yes 1
101HotelManager, Manager at Hilton Sheffield, responded to this review

Dear Guest, Thank you for your recent trip advisor review. We are very grateful for your feedback and I am very sorry for the shortfalls you experienced on this occasion. Your thoughts on how we can improve the service we offer has been noted and will be used to improve our guest’s experience. We look forward to welcoming you back... More

Swindon
Contributor
11 reviews 11 reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked into the Hilton in November 2014. The price was £130 (note: this does not include parking £6 or Breakfast £7.50 each). We were given our key to our room then had to come down and get another room as the room was not made up. Given a new room which looked fine (not £130 fine though). When we got... More

Was this review helpful? Yes 1
101HotelManager, Manager at Hilton Sheffield, responded to this review

Dear Guest, Thank you for your recent trip advisor review, Once again, please allow me to offer my sincere apologies for your experience on this occasion. I am very sorry for the shortfalls in standards you experienced. I am pleased that we have been able to rectify the situation directly with you and hope that we have the opportunity of... More

Senior Contributor
21 reviews 21 reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

Not good . Sandwich selection was poor only got a couple each. Service was slow and we were only people there! Tea was cold had to ask for boiling water . Came on a voucher deal worth voucher price wouldn't pay anymore for that afternoon tea . Had better

Was this review helpful? Yes 1
101HotelManager, Manager at Hilton Sheffield, responded to this review

Dear guest, Thank you for your recent trip advisor review. I was very sorry to hear that you were disappointed with your afternoon tea visit. Please allow me to offer my sincere apologies for the shortfalls you experienced on this occasion and I would like to assure you that your comments have been noted by our management team and will... More

1 review
2 of 5 stars Reviewed 1 week ago

I am sat in the first floor overlooking the quays, went for afternoon tea with my family. The cakes and tea and coffee was very nice. Now the problem: After waiting several minutes in a empty bar, we were seated and after the remaining parties arrived, a further 15 minutes past before we were brought our teapots and food. We... More

Was this review helpful? Yes
101HotelManager, Manager at Hilton Sheffield, responded to this review

Dear Guest, Thank you for your recent trip advisor review. Please allow me to offer my sincere apologies for the shortfalls in service you experienced on this occasion. Your feedback has been noted by our management team and re-training will be provided where required. I am pleased that we were able to resolve this matter directly with you and we... More

Newcastle upon Tyne, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

hotel's not far from train station, not a spectacular hotel, but still decent and nice location by quays. Room was good, although bed a bit firm for my liking. Stayed there for a works conference and when arrived waited for quite a while to leave bags before we could check in as no sign of anyone on reception for about... More

Was this review helpful? Yes 1
101HotelManager, Manager at Hilton Sheffield, responded to this review

Dear Guest, Thank you for your recent trip advisor review. We are extremely grateful for your feedback and hope that we have the opportunity to welcome you back in the not too distant future, Regards, Akan Tahsin Hotel Manager More

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Additional Information about Hilton Sheffield

Address: Victoria Quays | Furnival Road, Sheffield S4 7YA, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Sheffield 4*
Number of rooms: 135
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Also Known As:
Hilton Sheffield Hotel Sheffield
Hilton International Sheffield
Sheffield Hilton International
Hilton Hotel Sheffield

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