Having stayed in Sheffield for last 10 for the Snooker Championship, this year I decided to stay at the Novotel following recommendations from friends.
I am glad of made this choice.
From the moment of my arrival I was impressed, fast check in, friendly staff,...
Having stayed there for almost 2 weeks the staff made me feel at home, I...
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Thankyou for yuor positive comments regarding your recent stay at Novotel Sheffield. i was very pleased to read that you enjoyed your stay and I look forward to your return visit to the hotel.
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I have recently stayed at Novotel Sheffield for an Open Day at Sheffield Hallam (just across the road). From the moment we arrived to the moment we left I thoroughly enjoyed our stay, and we were made to feel at home. In the evening we only had a light snack in the bar as we arrived late; but it was...
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Thank you for your very positive feedback regarding your recent stay here at the hotel. I have passed on your comments to the team here and we look forward to welcoming you back in the near future.
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My first visit to this hotel, will def not be my last, every year i go to Sheffield to watch the snooker, and have tried several hotels, i upgraded to executive as a treat for the wife, where this includes little extras, including wifi. The room was fantastic with all the little accessories needed to help with the weekend stay....
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Thank you very much for your comments and I am delighted that you had an enjoyable stay. I have passed your comments on to my team and we very much look forward to welcoming you back next year.
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excellent stay, rooms nice, staff very friendly
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The only problem is the steam room has to be reset every 30 minutes, the hotel is very dog friendly.
The two receptionists who we dealt with the most (Jamie and alex) are very friendly and helpful,
if you ever come to sheffield make sure you stay at the Novotel.
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Having stayed in this hotel last year, I was worried the standards had gone down when I read the latest reviews. But, once again, we had a great stay in this hotel. The staff were wonderful and friendly, we even recognised some faces from last year (Giovanni and Jamie). Our room had a sofa bed in whcih was great for...
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Changed room on arrival as it was dirty. Coffee stains on the bedding and valence sheet. Pubic hair in the bathroom. Was given a single voucher in exchange for a beverage at the bar for the inconvenience. Very poor. Fitness suite was good but the steam room wasn't working which was a swaying factor in booking the hotel. The room...
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I can assure you that this is not the standard of cleanliness that we provide to our guests. I am disappointed that your experience did not live up to your expectations and please rest assured that this will be addressed with my Housekeeping team.
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The restaurant staff are rude and when the issue was raised with the hotel manager he was not bothered. The hotel seems to be run and managed by incompetent people and this is shown is the attitude off the staff.
The rooms are very dated (artex on the walls) and the overall feel of the room makes you want to...
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I was very very disappointed to read your comments from your stay with us 2 months ago. I can assure you that this hotel prides itself on it's service and I am shocked and surprised that you have encountered such poor levels of service from my team. I would very much appreciate it if you would contact me directly at...
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Stayed over a weekend , friday to Sunday while number 1 son competing in a swimming gala at Ponds Forge (a 5 minute stroll away) . We paid £51pn for B&B for 2 adults and a teen ! a snip! . Its got a good central position that backs on to the Crucible Theatre and some nice restaurants in the...
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Thank you very much for your comments and I am very pleased that you enjoyed your stay with us. Please rest assured I have shared your feedback with my team and we look forward to welcoming you back to the hotel in the future.
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