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Novotel Sheffield Centre


Hotel class 4.0 of 5
50 Arundel Gate, Sheffield S1 2PR, England

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Reviews you can trust

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  • All reviews (90)
  • Business reviews (38)
  • Couples reviews (22)
  • Family reviews (14)
  • Friends getaway reviews (4)
  • Solo travel reviews (19)
59% of travelers recommend
3.5 of 5 stars 90 reviews
  • Excellent
    20
  • Very good
    22
  • Average
    20
  • Poor
    13
  • Terrible
    15
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[ Date ] [ Rating ]
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4 of 5 stars
Wally070   9 contributions
Adelaide, South Australia
Aug 30, 2010 | Trip type: Couples New

Very Comfortable hotel. Great Staff - especially Giovanni and counter staff. Easy access and parking. Good food. Internet access very good. more

Management response from
Mathieu Batut, Manager

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and look forward to welcoming you back again soon. Kind regards, Mathieu Batut, Hotel Manager.

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2 of 5 stars
Scorecounsellor   2 contributions
London, United Kingdom
Aug 24, 2010 | Trip type: Family

We had a family break but could not sleep due to loud music from wedding. Hotel was unable (or uninterested?) in getting the noise down from wedding. Did not ensure simple measures like closing doors was attended to. Service very variable. Excellent breakfast, electronic keys frequently didn't work 6 issued in 3 days! Towels for pool always required a lengthy... more

Management response from
Mathieu Batut, Manager

Really sorry to hear that your stay wasn’t up to expectations. I treat all feedback with utmost seriousness and I would very much like to discuss with you in person. Please could you call me on 0114 252 7480. Kind regards, Mathieu Batut, Hotel Manager.

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5 of 5 stars
GeorgeParrot   12 contributions
North Lincolnshire, UK
Aug 21, 2010 | Trip type: Family

Just returned from a night at this hotel, which was excellent in every way. Stayed with 2 small children, in a family room on the summer special offer which included breakfast. It was excellent value for money. Cost £7 extra for car parking, and the staff were very helpful - letting us leave the car after we checked out, to... more

Management response from
Mathieu Batut, Manager

Thank you for your very kind words. Very much appreciated and my team will be delighted to hear that you enjoyed yourselves. Look forward to welcoming you back. Kind regards, Mathieu Batut, Hotel Manager.

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3 of 5 stars
smartesthorse   5 contributions
suffolk uk
Aug 13, 2010 | Trip type: Solo travel

I like this hotel, the Novotel chain is my default choice here or in Europe, my first experience was in Germany in the 1980's. The Sheffield hotel is close to the station and the city centre. It has a small but adequate pool and a couple of cross trainers free to guests. The bar snacks are tasty and reasonably priced... more

Management response from
A TripAdvisor Member, Manager

Dear smartesthorse, I am sorry on this occasion that you have not received a reply to your requests to book a room. Having only just started as the new Hotel Manager, I am currently investigating the matter. I would very much like to discuss with you in person. Please could you call me on 0114 252 7480. Kind regards, Mathieu...

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4 of 5 stars
DommieG   6 contributions
London, United Kingdom
Aug 9, 2010 | Trip type: Business, Solo travel

Really friendly staff. Room I had was really spacious with a seperate lounge area. It was more like a suite. Fitings are new and felt tidy. Only critism would be the windows were really small and it was a bit dark. more

Management response from
A TripAdvisor Member, Manager

Thank you for taking the time to write a review. I am delighted that you enjoyed your stay and look forward to seeing you again in the near future. Kind regards, Mathieu Batut.

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4 of 5 stars
sussex50   34 contributions
West Sussex, England
Jul 31, 2010 | Trip type: Family

We tried to book The nearby Mercure, as we had an excellent stay there last year - unfortunately they don't do family rooms. The Novotel does have rooms for a family of 4, and we were given a nice large room, with attractive views over the nearby Peace Gardens. This Hotel is relatively new, and is done in a fairly... more

Management response from
A TripAdvisor Member, Manager

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and look forward to welcoming you back again soon. Kind regards, Mathieu Batut.

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3 of 5 stars
scienceladyuk   5 contributions
UK
Jul 25, 2010 | Trip type: Couples

We styaed in an "Executuve Room" on a very cheap room rate - would be dissapointed if paid full price Cushions on bed smelt of stale sweat, hairs in the bathroom, cups dirty on the tea tray. Lack of linen on bed, consited of fitted sheet on mattress and quilt, no other sheets between these to adjust temperature. Lastly, the... more

Management response from
Mathieu Batut, Manager

Thank you for your feedback, we treat all comments with the utmost seriousness and will be investigating the matter accordingly. Kind regards, Mathieu Batut - Hotel Manager.

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4 of 5 stars
DM123   10 contributions
Dublin, Ireland
May 17, 2010 | Trip type: Business, Solo travel

Pretty much what you would expect from Novotel, the hotel is good but not outstanding in any way. The room was very clean and comfortable. The room didnt have a bath, instead it had a large shower cubicle. The breakfast buffet is excellent with plenty of choice. The staff were friendly and attentive and I didnt find anything in particular... more

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3 of 5 stars
tracker822   39 contributions
Durham, United Kingdom
Mar 3, 2010 | Trip type: Business

Stayed for two nights. Swift Check in and found I was opposite noise from building works, rang reception and was moved with minimum fuss and help offered. Bed I found was really comfortable and had a good nights sleep. Pillows nice and plump. Tea/ Coffe etc and modern not to distant refurb, so everthing nice. Bathroom adequate and white fluffy... more

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2 of 5 stars
wilsarth   11 contributions
Oxford, United Kingdom
Jan 17, 2010 | Trip type: Business

I stayed here for 4 nights whilst attending a conference (also in the hotel). I know Sheffield reasonably well and the location is perfect for the city center. Parking is available for £7/day. I ate at the hotel restaurant with Colleagues for the first evening. The meals were expensive and not of a good quality. Service was adequate. The room... more

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Novotel Sheffield Centre Also Known As

  • Accor Sheffield Centre
  • Novotel Sheffield
  • Sheffield Novotel
Address: 50 Arundel Gate, Sheffield S1 2PR, England
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