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Premier Inn Sheffield City Centre - St Mary's Gate

Certificate of Excellence
3.0 of 5
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Young Street | St Marys Gate, Sheffield S1 4LA, England
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1 room 1 guest
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Premier Inn Sheffield City Centre - St Mary\\
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837 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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Nottingham, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just your usual Premier inn, nothing wrong with the service or room, I stay in quite a few of these hotels and this one had been maintained to a good standard compared to others. Restaurant inside had very good service, with no problems or queries, food all cooked to my specification with no trouble. I was here for 6 nights... More 

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Fillongley, United Kingdom
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

I stopped here for two nights on a business trip and was extremely impressed. The hotel's room and other facilities were perfect for my needs: spacious, comfortable room; great bed; quiet location; superb food; good value. What really marks this hotel out as excellent is the superb staff. Every single member of staff that I encountered (receptionist, house keeper, bar... More 

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London, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff were very friendly and we were very happy with their service. The food was great. Rooms were good size and comfortable. This lovely hotel is good for short stay! We definitely come back for sure.

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Elaine W, Manager at Premier Inn Sheffield City Centre - St Mary's Gate, responded to this review

Hello, thank you for your review of St Mary's Gate. I am glad our team were able to make you happy and that the food was great. I am also glad to hear that you were comfortable in your room- what we aim for our guests to experience! We look forward to welcoming you back to St Mary's Gate Premier... More 

Chesterfield, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel with very friendly staff! Room was great. Only stayed over night, wish we d stayed longer. Will definitely look at this hotel next time. Staff were very nice even in the early hours when we returned after night out. Can t fault anything about this hotel.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Elaine W, Manager at Premier Inn Sheffield City Centre - St Mary's Gate, responded to this review

'Wished we'd stayed longer'- wow, that's great to hear. Next time you will have to stay longer! It's refreshing to read reviews such as yours when it is based around how the team have made someones stay. The nights team are great and enjoy the company from our guests at night time. It's wonderful to read that you cannot fault... More 

LONDON
1 review
5 of 5 stars Reviewed 2 weeks ago

My family stayed in the hotel for two nights. We were very delighted with the services of the staff. It was indeed an experience of home away from home. The warm welcome for our visitor was the icing on the cake.

Review collected in partnership with premierinn.com

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Elaine W, Manager at Premier Inn Sheffield City Centre - St Mary's Gate, responded to this review

Thank you so much for your kind review, we strive to ensure all our guests are made to feel brillaint- sounds like this was acheived especially with a stay feeling home away from home. Be sure to visit us again if you're visiting Sheffield More 

PetePhillips
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel to stay in after a recent family wedding. Managed to get three rooms at a great price with the Premier breakfast. All really good. A few issues about finding how to get into the hotel - my satnav was completely lost and we ended up having to go all over the place because of the dual carriageways. Eventually... More 

Review collected in partnership with premierinn.com

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Elaine W, Manager at Premier Inn Sheffield City Centre - St Mary's Gate, responded to this review

Thank you for your kind review of St Mary's Gate. I'm pleased to hear you got a great deal when staying with us including our great value breakfast. When visiting Sheffield the roads can be a little confusing! Glad you found us eventually! Good to hear you was cosy and that your stay was very quiet with us- I agree,... More 

Cumbria, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had the pleasure of spending a weekend at this hotel whilst attending a wedding. Check in was fast, all staff from reception, bar and restaurant staff to cleaners were very pleasant, always greeted us with a smile and nothing was too much trouble no matter what time of day or night. Room was clean and comfortable although I did find... More 

Was this review helpful? Yes 1
Elaine W, Manager at Premier Inn Sheffield City Centre - St Mary's Gate, responded to this review

Thank you for your lovely review of St Mary's Gate. I enjoy logging onto TripAdvisor and reading reviews such as yours where the team are praised for their helpfulness and friendliness. The team here at St Mary's are a great bunch who are very passionate about our guests experience and ensuring guests stays are of a high standard. I am... More 

warrington
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed in a lot of Premier Inns and this one was disappointing. First, described as "city centre" it's actually near London Rd by Sheffield United's ground, which is not the nicest of areas and certainly not close to decent restaurants or nightlife. Next is the bizarre reception on the 3rd floor with open access to the lift by any... More 

Was this review helpful? Yes 2
Elaine W, Manager at Premier Inn Sheffield City Centre - St Mary's Gate, responded to this review

Good Afternoon, First of all thank you for taking the time to post a review on TripAdvisor. I do have some concerns around some of the issues you have written about and I sincerely apologise that on this occasion our hotel fell far short of your expectations. I am quite surprised to read your comments around our location. We often... More 

Sheffield
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed over at this hotel as we were going to a gig at the Leadmill. Car park under hotel at £4 was a bargain. Check in was quick and staff friendly. Room was a good size with a nice big comfy bed. Bar area is nice with a decent selection of beers. The area is only 10 minute walk from... More 

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Elaine W, General Manager at Premier Inn Sheffield City Centre - St Mary's Gate, responded to this review

Thank you for your TripAdvisor review. I can imagine the gig at the Leadmill would have been a great night! I am glad you found our car park to be of a bargain and that our team were efficient and friendly as well as our rooms being comfortable for you. Take care, and thank you once again. More 

Northampton, United Kingdom
Level Contributor
91 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel as a family, because it was close to the Royal Hallamshire Hospital where my father was having treatment. Although the location could not be described as attractive it is very central to Sheffield town centre. The rooms are clean and comfortable. The disabled room my mother had was excellent. It had 2 emergency buttons next... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Elaine W, General Manager at Premier Inn Sheffield City Centre - St Mary's Gate, responded to this review

It is always refreshing to read reviews as such as yours- 10 out of 10 is fab; thank you I am pleased to read that you found our accessible disabled room of excellent standard as well as the rooms being clean and comfortable. It is quite a common comment with regards to our sinks being located in the bedrooms, throughout... More 

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