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Malmaison Reading

18 - 20 Station Road, Reading RG1 1JX, England
Hotel amenities
Malmaison Reading
Ranked #10 of 32 hotels in Reading
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Traveler Reviews
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222 reviews from our community

Traveler rating
    78
    82
    40
    17
    5
See reviews for
Families
7
 
Couples
106
 
Solo
18
 
Business
50
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 21, 2013 NEW

Having recently got back from an over night stay at Malmaison Reading I felt the need to review and praise the hotel for the quality of the room and the customer service of it's staff... Having been to several of the other mal's my girlfriend and I were keen to try Reading on the way up to a weekend away... More

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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 19, 2013 NEW via mobile

My partner and I stayed in reading for the night to celebrate my birthday. The hotel is brilliantly located right by the station and on top of the bars and restaurants, although dint worry about noise as this wasn't a problem! Staff checking in could have been more friendly and given more info about breakfast / check out etc rather... More

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Ipswich, United Kingdom
Top Contributor
60 reviews 60 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 12, 2013 via mobile

Here for a work meeting and lunch. Staff attentive without being intrusive. Facilities good, and lunch was efficient and tasty. Meeting room a little warm and the projector didn't do great things for the colour slides, but all fairly minor stuff. Location so near to the station is the biggest plus point.

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Paul W, General Manager at Malmaison Reading, responded to this review
May 20, 2013

Dear Kev-B-Lin, Thank you for your review, i am pleased that overall you had a good experience in the hotel. I will review the quality of our projectors, as a note we are literally having the air handling unit upgraded today so hope that that will benefit the air temperature for our future guests, or perhaps yourself?! We hope to... More

Cardiff
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 11, 2013

My wife and I were in Reading for a night out with friends to celebrate a birthday in the centre of town. This hotel is directly across from the Station - so location wise it really couldn't be any more central and though we drove, it is ideal if you want to let the train take the strain and avoid... More

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Paul W, General Manager at Malmaison Reading, responded to this review
May 20, 2013

Dear Johnboy1402, I was delighted to read your review, i was so pleased that you had a good time in the hotel. As you and many other guests have stated, the hotel is dark, by choice, although the next time you come back please dont hesitate to ask for an LED mirror that should help with shaving! Thank you for... More

stratford upon avon england
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed May 9, 2013

Stayed here for one night midweek, was given a fantastic well proportioned room (308) with all the required facilities within it.... Nice large bathroom, big walk in shower, and plenty of towels. Bed was great size, very comfy and a nice selection of pillows to choose from. Comp WiFi was provided in my room, with no issues in speed or... More

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Paul W, General Manager at Malmaison Reading, responded to this review
May 20, 2013

Dear milderdg, Thank you for your review, we are very proud of the hotel, it is a fantastic building which offers some wonderful rooms with ample space. The team will be so pleased for your recognition of their efforts and we hope to see you again very soon. Paul Watson More

Calne
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2013

I know that Reading may not be the obvious choice of destination to many but the lure of the Malmaison was enough to get us booking a night away here over the Bank Holiday weekend! Having stayed at other Malmaison Hotels, we knew what to expect in terms of the décor, lighting, etc and the Reading Malmaison lived up to... More

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Paul W, General Manager at Malmaison Reading, responded to this review
May 20, 2013

Dear JayneHCalne, Thank you for taking the time to write your review, it was very pleasing to read the complementary comments of both the hotel and the staff. I would also like to thank you on Readings behalf, it is a fantastic place to visit with so much more to do, so dont hesitate to come back soon and we... More

London
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 3, 2013

Reading all these gushing reviews I have started to wonder am I missing something? Ok it's a great central location near to the station so top marks for that. I appreciate that the total gloom is probably a fashion statement but it's a bit tiresome to be honest. I mean at least put decent lights in the room so you... More

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Paul W, General Manager at Malmaison Reading, responded to this review
May 20, 2013

Dear J G, Thank you for your review, i was pleased to read your positive comments toward the staff however obviously disappointed that you did not enjoy the hotel. The hotel is a boutique hotel and we do dare to be different. I am sorry that you found this quite oppressive although we believe that it creates a wonderful atmosphere... More

London
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 2, 2013 via mobile

Booked in for a Friday cocktail special, stayed I. A standard twin which was surprisingly spacious , staff were friendly , meal was ok , no complaints would defo recommend it, it's next to the station and to revolutions.

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Paul W, General Manager at Malmaison Reading, responded to this review
May 20, 2013

Dear Navysihota, Thank you for taking the time to review our hotel, i was pleased to read you had an enjoyable time and look forward to welcoming you back. Warm Regards Paul Watson More

1 review
5 of 5 stars Reviewed May 1, 2013 via mobile

My girlfriend and I visited the hotel for a one night short break to celebrate her birthday. Upon arrival we were greeted at the front desk by two friendly members of staff who made us feel welcome. After eventually finding out room after what seemed like a maze of dark corridors, we were blown away by our room "rocket". It... More

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Paul W, General Manager at Malmaison Reading, responded to this review
May 20, 2013

Dear Leegiyoung, THank you for taking the time to post a review, i was delighted to read that enjoyed your time in the hotel. We have a great team who go out of their way to please the guests for which we are very proud. We hope to see you again soon. Paul Watson More

Cardiff
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2013

Ok, so it's Reading, but if you're there then you need to be here. Fantastic food, great ambiance and (I stayed inthe GWR suite) I absolutley adored my room. Can't speak highly enough, and I am both miserable and Welsh! Matt

Was this review helpful? Yes
Paul W, General Manager at Malmaison Reading, responded to this review
May 20, 2013

Dear Dinkeypoo, Firstly, i must say that with this username i can not imagine you to be miserable! Thank you for your fantastic review, i was delighted to hear you enjoyed the GWR as this is also my favoured room. We cant wait to see you again soon. Paul Watson More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Train station(7)
  • Very nice(4)
  • Car park(3)
  • Too dark(3)

Additional Information about Malmaison Reading

Address: 18 - 20 Station Road, Reading RG1 1JX, England
Region: United Kingdom > England > South East England > Berkshire > Reading
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotels in Reading
#6 Business Hotels in Reading
Price Range: $$
Reservation Options:
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Also Known As:
Malmaison Reading Hotel
Malmaison Reading Hotel Reading
Malmaison Hotel Reading
Reading Malmaison Hotel

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Malmaison Reading
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