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Malmaison Reading

18 - 20 Station Road, Reading RG1 1JX, England
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Malmaison Reading
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575 Reviews from our TripAdvisor Community

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Traveler rating
    236
    180
    100
    43
    16
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29
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124
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (575)
  • Mar-May only
    (160)
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    (159)
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    (130)
  • Dec-Feb only
    (126)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

Hotel was fantastic . Staff friendly and very helpful. Room was lovely . Stayed in room 312 . The bed was good although not fantastic but it was huge superking I think. Parking 12 pound for 24 hours if hotel validates your ticket if they don't it's 23 pound for 24 hours. A really nice hotel would recommend it anyway.

Was this review helpful? Yes
Richard L, General Manager at Malmaison Reading, responded to this review

Dear wynber Thank you for taking the time to write your review. I’m very pleased to read that you enjoyed your time with us and thank you for the feedback regarding the staff and room 312. We look forward to welcoming you back to Malmaison Reading again soon. Kind regards, Richard Lockstone General Manager. More 

Greenwich - London
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed in room 109 which was excellent facing the street with 3 steps down to a lovely bathroom. So the room was large and comfortable. The Malmaison chain are always a little dark I guess it is their thing it would be nice to get more light in the room without opening the curtains...but that aside for the £85 I... More 

Was this review helpful? Yes
Richard L, General Manager at Malmaison Reading, responded to this review

Dear VincentSanchez, Thank you for taking the time to write your review. I’m very pleased to hear that you enjoyed you stay with us; I was especially pleased to read the feedback regarding the service you received throughout your stay and very pleased you enjoyed room 109. We do indeed have a great location which is so convenient especially if... More 

Weybridge, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

The Malmaison lived up to it's website details. The room was spotlessly clean and very comfortable. The Brasserie was very comfortable and the food very good. The staff were very helpful and polite. The hotel breakfast choice and presentation is excellent.

Was this review helpful? Yes
Richard L, General Manager at Malmaison Reading, responded to this review

Dear countrygirl113, Thank you for taking the time to write your review. I am so very pleased that you enjoyed your stay with us and that breakfast was a hit! Thank you for your kind comments on the staff being helpful and polite, we do indeed have a great team whom I am immensely proud of. We look forward to... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I work for a company called Gleeson and we approached Malmaison to hold a wine tasting event for us with only 2 weeks notice. Jo, events manager / coordinator explained in detail what could be done, so we went ahead and booked. The evening arrived and it was not a disappointment... We had an excellent wine expert for the evening... More 

Was this review helpful? Yes
Richard L, General Manager at Malmaison Reading, responded to this review

Dear Adventurer201 Thank you for taking the time to write your review. I’m so pleased that the wine tasting event that we were able to hold for you and your clients went so well. I’m very pleased that Jo, Sidi and the team were able to look after you and we look forward to helping you organise similar great events... More 

London, England, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel for 3 nights via a booking from Expedia as a time out with my wife for her birthday. The hotel is very close to Reading Station (about 2min walk) and to Reading Town centre (where everything happens basically in Reading). Our initial feel about it was that everything was dark about the hotel but we... More 

Was this review helpful? Yes
Richard L, General Manager at Malmaison Reading, responded to this review

Dear Peter-Ben A Firstly thank you for taking the time to write your review. I was very pleased to read that you enjoyed and appreciated the food, the ambiance and the service received from the team. You are very right about the darkness of the rooms, some people do fall in love with them and for others they can be... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A diverse place, where older and younger couples, families, business people, escorts and young adults all feel welcome. I came for a birthday party with cocktails and canapes and had a fantastic time. the staff were helpful, the atmosphere was great and the place was beautiful- just dark enough to create an attitude which resonates throughout the hotel.

Was this review helpful? Yes
Richard L, General Manager at Malmaison Reading, responded to this review

Dear Pauline P Thank you for taking the time to write your review. I’m very pleased to read that you enjoyed your time with us and thank you for the feedback regarding the staff and the atmosphere at the hotel. The MalBAR does have a fantastic cocktail menu and range! We look forward to welcoming you back to Malmaison Reading... More 

Oxfordshire
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One night stay. Standard double room which was plenty large enough and had a large bathroom with drop shower. Comfy bed, but pillows a bit 'lumpy' for my taste. Friendly and helpful service. Continental breakfast was included in the rate and was excellent with great choices. Note that the £2 increment for the cooked breakfast (you can take advantage of... More 

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Richard L, General Manager at Malmaison Reading, responded to this review

Dear TheVicar, Thank you for taking the time to write your review. I am very pleased to read that you enjoyed your stay with us as and that you found the location to be ideal for your needs and yes indeed only 3-4 minutes walk to the Oracle shopping centre. We are very glad to hear that you found the... More 

Bournemouth, United Kingdom
Level Contributor
98 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located directly opposite the railway station in the centre of Reading. Getting to the hotel if you have a car is a nightmare as Reading's one way system and the farcical bus route system prevent you from finding this place easily. Forget your sat nav as well, its just so difficult to get here! However once you... More 

Was this review helpful? Yes
Richard L, General Manager at Malmaison Reading, responded to this review

Dear Peter D Thank you for taking the time to write your review. I am very pleased to read that you enjoyed your stay with us and thank you for your positive comments about the staff. I was thrilled to read that you found the service to be exemplary in the Bar and Brasserie. You are right it can be... More 

Reading, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

After a lot of thinking and searching fro the best way to propose to my girlfriend, I decided to book a meal at Malmaison in Reading. After mentioning to one of the reservations team that I was looking to propose, a very helpful lady called Jo got in touch and offered to provide a room at the hotel with strawberry... More 

Was this review helpful? Yes
Richard L, General Manager at Malmaison Reading, responded to this review

Dear Jonny W, Thank you for taking the time to write your review. I am so very pleased to hear of your recent visit going well and congratulations on the engagement! Thank you for the kind and positive words about Jo and the service you received on your special occasion. We look forward to welcoming you back to Malmaison Reading... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed in a number of malmaison hotels so I had high expectations. The room was large but terribly lit. If you were trying to get ready for the evening you needed to use the bathroom mirror. The deal we got was ok. There was confusion over which guests were on which deal at dinner. This meant we were asked... More 

Was this review helpful? Yes
Richard L, General Manager at Malmaison Reading, responded to this review

Dear KtLou104 Thank you for taking the time to write your review. Firstly, I was very pleased to read that you enjoyed the Bar and Brasserie and that the location of the hotel was idea for your stay. I am however very sorry to read that there was confusion with your inclusions and I have addressed this with the Reception... More 

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