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Ibis Reading Centre

#18 of 33 Hotels in Reading
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25 A. Friar St. | Reading Station, Reading RG1 1DP, England
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Ibis Reading Centre
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654 Reviews from our TripAdvisor Community

Traveler rating
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    320
    127
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Norwich, United Kingdom
Top Contributor
54 reviews 54 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 2 nights when going to Royal Ascot. Check in and check out were very quick and easy. Staff very polite and professional. Stayed in a newly refurbished room which was modern, clean and comfortable. The hotel is very convenient with easy parking nearby and the station ( with frequent trains to Ascot) only a 5 minute walk.... More 

Was this review helpful? Yes
AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Jacqui Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable during Royal Ascot. I hope we can welcome you back to the ibis hotel Reading again next year! Kind regards Anne Dubruille, General Manager More 

Dudley, United Kingdom
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed 2 nights with another couple for day at Ascot races. Booked well in advance and paid upfront for a good rate including breakfast. Check in was very quick. Hotel is Close to train station so convenient for travel. Breakfast was ample with good choice of cereals and tea and coffee. Bacon etc all hot and nicely cooked Rooms were... More 

Was this review helpful? Yes
AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Lesley Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable during Royal Ascot. I hope we can welcome you back to the ibis hotel Reading again next year! Kind regards Anne Dubruille, General Manager More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel couldn't be any more central of reading. 5 minute walk from train station and literally across the road from the shops and pubs. Only downfall was the shower. Really slippery floor and the the shower could do with a bit of an upgrade. Lovely staff lovely hotel :)

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AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Gemma L I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Thank you also for your kind comments about the staff which I will pass Kind regards, Anne Dubruille General... More 

Luxembourg City, Luxembourg
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is my second stay at the IBIS Reading Centre. Still a great stay, good value for money, good location, friendly reception, breakfast is great, free wifi! The only thing I really wanted to point out is that because the hotel is reasonably cheap it is a hotel of choice for people wanting to have a night out in Reading... More 

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AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Luxxie 1983 Many thanks for posting your comments. As you mentioned the hotel being in the town centre, there can be some noise disturbance. We recommend boking a room on a higher floor. We appreciate all feedback very much and the team and I look forward to welcoming you back at the hotel ibis in Reading. Kind regards, Anne... More 

Petaling Jaya, Malaysia
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Check-in was easy and quick. Room was clean and comfortable, adequate size with basic facilities - what you would expect from a 3 star hotel. Breakfast was good and had a good variety - better than expected. Walk-in rates displayed behind reception ranged from £160+ to £260+ for a mid-week stay which is extremely expensive for a basic property. We... More 

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AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Stevie Thank you very much for taking the time to post your thoughts on here. Thank you for bringing to my attention the towels situation. I am personally going to make sure corrective training is provided to our cleaning staff. I’m glad you enjoyed your visit, and I hope we can welcome you back to ibis hotel in Reading... More 

Horsham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 26, 2015

I've travelled to a good many places around the world however the Ibis Reading Centre felt like a youth hostel! What's appreciate you get what you pay for- for how much it was costing to stay at the Ibis I could have stayed at the Premier Inn which offered a better service for a similar price. The staff at the... More 

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AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Guest Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at hotel ibis in Reading. I am pleased to inform you that we are currently doing a refurbishment of our rooms, that includes new carpet, new furniture. I hope we can be part of your... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed May 24, 2015 via mobile

In fairness it was a rather pleasant stay: however, on check in, we had booked a twin room and they gave us a double. As much as my friend and I like each other - we don't want to share a bed. Going back to reception we advised we asked for 2 beds and then had to wait 20 minutes... More 

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AnneDubruille, Manager at Ibis Reading Centre, responded to this review

Dear Cheryl Thank you for taking the time to write a review about your recent visit to at ibis Reading. I would like to take this opportunity to apologies about the misunderstanding with the room type, we are doing some changes at the hotel at the moment and that's the reason why you have been check-in in the wrong room... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 20, 2015

Room had no bath . The bed is a double but not even zipped together & very un comfortable.only plus was the wifi logged on quick with out any silly passwords. Breakfast is extra not worth the experience, you would do better @ local sainsburys cafe

Was this review helpful? Yes
AnneDubruille, Manager at Ibis Reading Centre, responded to this review

Dear Shaun M I am sorry that on this occasion you were disappointed with your stay at ibis Reading. I treat all feedback with the utmost seriousness and am currently investigating the matter. Best Regards Tania Gandarinho More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 18, 2015 via mobile

For the cost this hotel is great! Everything you need for a nights stay in a hotel a comfy bed powerful shower kettle and hair dryer. It's clean right on the high street and easy to find!! Definetly stop here again if I'm the area!

Was this review helpful? Yes
AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Guest, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Anne Dubruille, General Manager More 

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