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Ibis Reading Centre

#17 of 33 Hotels in Reading
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25 A. Friar St. | Reading Station, Reading RG1 1DP, England
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Ibis Reading Centre
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Ibis Reading Centre
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644 reviews from our community

Traveler rating
    140
    315
    126
    40
    23
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61
123
110
259
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

In fairness it was a rather pleasant stay: however, on check in, we had booked a twin room and they gave us a double. As much as my friend and I like each other - we don't want to share a bed. Going back to reception we advised we asked for 2 beds and then had to wait 20 minutes... More 

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Room had no bath . The bed is a double but not even zipped together & very un comfortable.only plus was the wifi logged on quick with out any silly passwords. Breakfast is extra not worth the experience, you would do better @ local sainsburys cafe

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

For the cost this hotel is great! Everything you need for a nights stay in a hotel a comfy bed powerful shower kettle and hair dryer. It's clean right on the high street and easy to find!! Definetly stop here again if I'm the area!

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AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Guest, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Anne Dubruille, General Manager More 

Wiltshire
Top Contributor
130 reviews 130 reviews
61 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for one night and had a fine time! My room was on the 12th floor and at the back so nice and quiet. I didn't use the air con as I could open my window. The bed was comfy, the room basic but had everything and the bathroom clean with a good shower and a couple of... More 

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AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Philippa My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at hotel ibis Reading Centre. Kind regards, Anne Dubruille General Manager More 

LLANWRTYD-
1 review
2 of 5 stars Reviewed 1 week ago

Took advantage of the online booking in system prior to arrival. Stood at the Online booking desk only to be ignored by staff and they continued to book other clients in...and all of my group who had not booked in online...online system is supposed to stop you waiting at reception...this clearly does not work!!!!!

Review collected in partnership with Ibis Hotels

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AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Peter, Many thanks for letting us know your thoughts, I apologise if you felt you were not provided wiht a good service. Rest assured we will look into this matter. Contact me at any time on 01189 533 500 or email me at h5431-gm@Accor.com if you’d like to discuss things further. Kind regards, Anne Dubruille, General Manager. More 

London, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here after a night out in Reading for my birthday and paid for late check-out which supposedly allows you to stay in the room until 5pm. However in the morning I was woken up at around 12 by repeated knocking on my door. Then the phone in the room rang. I picked up the second time and the receptionist... More 

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AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Stuart J, I’m sorry we failed to live up to your expectations. The team and I really appreciate your feedback, though, and we are addressing the issue. Please feel free to call me on01189 533 500 or email me on h5431-gm@Accor.com to discuss further. Kind regards, Anne Dubruille, General Manager More 

Plymouth, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just got back from this hotel. We had to change rooms twice; the first room had a faulty sink, which we didn't realise until we had unpacked, and the second room had a soaking wet carpet, which I discovered after having taken my shoes off, which could not be explained. The third room was ok but the beds were really... More 

Was this review helpful? Yes 1
AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Madam, I’m so sorry that you were disappointed by your experience saying with us. I appreciate the feedback and rest assured that we take all comments very seriously. I personnally lookend into this matter, and the sink was indeed blocked because the sink plug had been pushed down the sink. Our rooms are inspected by our housekeeping team, but... More 

Potters Bar, United Kingdom
Top Contributor
94 reviews 94 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Check in what quick as it was already paid for, staff were polite friendly and helpful. Location is ideal right in the centre surrounded by pubs and bars and a short walk into e shopping centre and lively area by the river. Hotel is quiet, has a bar and free wifi so if your staying in there's plenty to do.... More 

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AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Simon, So glad you had an enjoyable time at the ibis hotel Reading Centre! We have a discounted rate with the NCP car park in Garrard street, and the rate is £12 for 24 hours. You just need to validate your ticket in our reception before leaving, We very much appreciate the feedback and we hope to see you... More 

Bucharest, Romania
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

while traveling with my job i needed to reserve a room for 2 of the Accor hotels found in Reading: Ibis and George Mercure. I would definitely choose Ibis, and the reasons are multiple: - price & location: both of them are located at a difference of 5 minutes between them and at max 10 min away from the Reading... More 

Was this review helpful? Yes
AnneDubruille, General Manager at Ibis Reading Centre, responded to this review

Dear Loredana So glad you had an enjoyable time at [the ibis hotel Reading Centre! I will pass on your comments to my team, We very much appreciate the feedback and we hope to see you again soon. Kind regards, Anne Dubruille General Manager More 

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