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Novotel Reading Centre

Certificate of Excellence
GreenLeadersBronze level
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25b Friar Street, Reading RG11DP, England
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UK SUMMER SALE
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Novotel Reading Centre
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785 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

On arrival the reception staff were extremely accommodating. I went to our room (my husband had not checked in yet) which unfortunately did have a rather ill fitted carpet but this i could live with. The facilities (pool etc) are extremely limited. The pool is very small and is in the basement so quite dingy. The floor of the steam... More 

Was this review helpful? Yes
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed one night in June as travelling with business like I do for probably somewhere in the region of 150 days per year. Hotel was good enough. Wifi was ok speed, bed was comfortable. TV and channel selection were disappointing and there was a distinct lack of accessible plug sockets in the room. Shower was good and I had the... More 

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London, United Kingdom
Level Contributor
88 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed in this Novotel at attend a training event in the area. The check in staff were helpful and sorted out an issue which had been caused by the company which had made the booking. My room was a good size, clean minimalist design with a well kitted out bathroom (good sized bath and separate shower cubicle). There is... More 

Was this review helpful? Yes
Stuart C, Manager at Novotel Reading Centre, responded to this review

Dear Guest Many thanks for taking the time to leave your feedback and I am glad that you enjoyed your stay. We look forward to welcoming you back to Novotel Reading in the future. Regards Stuart Cox Hotel Manager More 

Jakarta, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been staying as a long stay guest in this hotel in the last 12 months, and I find it is incredibly nice hotel to stay. I have never move to another hotel even I select the same room in the hotel in the last four months.

Was this review helpful? Yes
Stuart C, Manager at Novotel Reading Centre, responded to this review

Dear Rachmat Thank you for your feedback and I am glad that you always enjoy your stays. As always, please let me know if there is anything I can ever do to make your stays better. Regards Stuart Cox Hotel Manager More 

aurangabad
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

After a long 9 hours red eye flight, I reached Novotel Reading Centre at 10 am. I knew it was way to early to check in but I did not see any harm in trying luck, just in case they have rooms available. Reception staff was way too rude to just hand me their business card & told, u can... More 

Was this review helpful? Yes
Stuart C, Manager at Novotel Reading Centre, responded to this review

Dear Guest I am sorry that you had this experience when checking in as this certainly does not reflect the service we should and usually do offer here. I will certainly share this with the team and we will use it to guide the team to more. Regards Stuart Cox Hotel Manager More 

Midlands England
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

A typical Novotel, comfortable, quiet and slightly quirky. I always like the separate toilet and shower cubicle as well as the bath. Great location near railway station and lots of restaurants as well.

Was this review helpful? Yes
Stuart C, Manager at Novotel Reading Centre, responded to this review

Dear Neil Many thanks for your feedback and I am glad that you enjoyed your stay with us. Regards Stuart Cox Hotel Manager More 

Austin, Texas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Back to Reading on business, and likely thanks to the Royal Ascot, the prices in town are up, and availability is down. As such, my third choice is where I am at. The Novotel really reminds me of spending the night in an IKEA. it's sparse, trendy-ish in a colorful minimal way, and midrange quality at best. The location in... More 

Was this review helpful? Yes
Stuart C, Manager at Novotel Reading Centre, responded to this review

Dear Gus Many thanks for taking the time to leave your feedback. I sincerely hope that we get the opportunity to welcome you back to Novotel Reading to show you what I know we are capable of. Regards Stuart Cox Hotel Manager More 

1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel was really cool but the main reason is that the washrooms of the rooms does not have even a single lock which is very strange for me and i can not understand it. However all other things are really cool and awesome.

Was this review helpful? Yes
Stuart C, Manager at Novotel Reading Centre, responded to this review

Dear Asad Thank you for your feedback, and I am glad that overall you found the hotel to be largely as you wanted it to be but of course I am sorry that you do not like the fact that our bathrooms do not have a lock on them. I hope that we get the opportunity to welcome you back... More 

Madrid, Spain
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel three nights at the end of April 2015. The employees at the Reception area were extremely helpful, as I had a very late check in, and this excellence continued whenever I requested their help or their opinion. The surroundings of the hotel were nice to walk by, with several restaurants for dinner. As I was... More 

Was this review helpful? Yes
Stuart C, Manager at Novotel Reading Centre, responded to this review

Dear Carlos Many thanks for your feedback and I sincerely hope we get the opportunity to welcome you back again. Regards Stuart Cox Hotel Manager More 

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