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Novotel Reading Centre

#12 of 32 Hotels in Reading
Certificate of Excellence
GreenLeadersBronze level
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25b Friar Street, Reading RG11DP, England
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UK SUMMER SALE
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1 room 1 guest
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818 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carmarthenshire
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel again for the Reading Festival.... As with previous stays all the staff have been excellent and worked tirelessly to ensure guests had a good weekend. Again our room was available ahead of the 2pm check in time on the Friday. We stayed on the 13th floor in a standard room which was clean and more than... More 

Was this review helpful? Yes 1
Stuart C, Manager at Novotel Reading Centre, responded to this review

Dear Guest I am truly glad that you enjoyed the festival weekend and I will certainly pass on my thanks to the team here. We hope to see you again next year! Regards Stuart Cox Hotel Manager More 

Sittingbourne, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW

Booked, paid and confirmed in advance but on arrival that evening told no room- no clear reason given. Messed around by reception for 1 1/4 hours until room found at another hotel. No response to email to manager 1 week o .

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Stuart C, Manager at Novotel Reading Centre, responded to this review

Dear Guest Many thanks for taking the time to leave your feedback. I am sorry that your experience was a negative one. Perhaps you are able to email me again as I do not seem to have the email. My email address is h5432-gm@accor.com. Regards Stuart Cox Hotel Manager More 

Beckenham, United Kingdom
Level Contributor
91 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 1 week ago

It's difficult to rate this place.....but I will do on the price we paid. Booked some months back we managed to get a very good deal.....much less than the room rates advertised on the day. The rooms are very comfortable and clean. The staff very friendly. The breakfast was one of the best we have had in a hotel. We... More 

Was this review helpful? Yes
Stuart C, Manager at Novotel Reading Centre, responded to this review

Dear Steve Many thanks for taking the time to leave your feedback and I am glad that your stay went well. We look forward to welcoming you back to Novotel Reading in the future. Regards Stuart Cox Hotel Manager More 

London, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked this hotel over 6 months ago as we are going to Reading Festival. We paid in full. With only a week to go we got an email from the hotel to say they have over-booked the hotel by 50 rooms and are cancelling ours. We were offered an alternative hotel miles away. We complained and basically they simply... More 

Was this review helpful? Yes 4
Stuart C, Manager at Novotel Reading Centre, responded to this review

Dear Julesy Thank you for taking the time to leave your feedback and I am extremely sorry for the situation in regards to your booking. We endeavoured to find the absolute best solution we possibly could to manage the situation as best we could and I am sorry that this impacted on you. Please rest assured that this is not... More 

Level Contributor
12 reviews
3 of 5 stars Reviewed 1 week ago

Ok place. Clean. Efficient. Good breakfast buffet and has a pool (15m??) gym is fairly small. Wifi not great speeds but the hotel is only 5 mins from the rail station. Staff always helpful. I'll continue to use it whenever I need to stay in reading.

Was this review helpful? Yes
Stuart C, Manager at Novotel Reading Centre, responded to this review

Dear Jonathan Many thanks for taking the time to leave your feedback and we look forward to welcoming you back when you stay again. Regards Stuart Cox Hotel Manager More 

Jersey, United Kingdom
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed a couple of time at the Ibis next door which provides a Nice Bedroom, a comfortable bed in clean surroundings and a good shower at a reasonable price Here at the Novatel I got a space in the small cramped car park at £14.00. A check in that was transactional A bedroom that was functional for a... More 

Was this review helpful? Yes
Stuart C, Manager at Novotel Reading Centre, responded to this review

Dear Guest Thank you for taking the time to leave your feedback and I will certainly share it with the team here and use it to drive them to push for a more personal arrival at the hotel. Regards Stuart Cox Hotel Manager More 

Exeter, United Kingdom
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Centrally located in the city within a short walk of the railway station this modern hotel is a good choice for travelling into the capital. Rooms are light and bright kept clean and beds are comfortable . Breakfast is buffet style and offers a reasonable range. We stayed as part of a tour party and evening meals were a basic... More 

Was this review helpful? Yes
Stuart C, Manager at Novotel Reading Centre, responded to this review

Dear Guest I am glad that your stay went well and as you say, we are a great location for the train into London. We hope to see you again at Novotel Reading. Regards Stuart Cox Hotel Manager More 

Milan, Italy
1 review
4 of 5 stars Reviewed 2 weeks ago

The Hotel is well centered to host visitors planning future trips. All components of the offering were fine, the only remark is linked to the lack of cleaning in the leisure centre, pool and related areas. I would also inform visitors coming by car that is not always possible unloading luggage in front of the Hotel due to local trafic... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Stuart C, Manager at Novotel Reading Centre, responded to this review

Dear Guest Thank you for taking the time to give your feedback and we hope we get the opportunity to welcome you back to the hotel in the future. Regards Stuart Cox Hotel Manager More 

Dumfries, United Kingdom
Level Contributor
119 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have just returned from the Novotel Reading Centre where I stayed on my five day mini break to London. I thought that the hotel was absolutely fantastic, the place was clean, the facilities were great especially the web corner where you can access the internet and your facebook, the food delicious, especially the buffet which was served every night... More 

Was this review helpful? Yes
Stuart C, Manager at Novotel Reading Centre, responded to this review

Dear Rachael Many thanks for taking the time to leave your feedback and I will certainly share this with the team. We hope to welcome you back to Novotel Reading in the future. Regards Stuart Cox Hotel Manager More 

Penzance
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well we stayed as a family of 3, In they exuctive suite and we loved every moment of our stay the staff couldn't do enough. The location was fantastic we spent a lot of time shopping so bringing the bags back to the hotel was handy. Such a lovely stay safe to say we Shall Be returning very soon !!!

Was this review helpful? Yes
Stuart C, Manager at Novotel Reading Centre, responded to this review

Dear Guest Thank you for your feedback and I am glad that your stay was as you should expect from us. We look forward to welcoming you back to the hotel when you return. Regards Stuart Cox Hotel Manager More 

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