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All 32 Reading hotels

Novotel Reading Centre

4.0 of 5 Hotel   |   25b Friar Street, Reading RG11DP, England
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Ranked #6 of 32 hotels in Reading
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Craig R Milton Keynes, United Kingdom
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602 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milton Keynes, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here as they allowed the dog to stay in the rooms.once we got the dog through the revolving doors. Check in was swift and easy. We were on the eleventh floor. Would be easier to give dog rooms on the lower floors. Our room was Ok but it looked like it had not been dusted for a week. The... More

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JacquiMcMillan, Manager at Novotel Reading Centre, responded to this review

Thank you so much for the feedback you gave us with regards to your recent stay in our hotel. I am really happy you had a pleasant time with us and that you appreciate of pet friendly policy. I totally take your feedback on board in regards to the dust in our bedrooms. I have spoken to our Head Housekeeper... More

Westbury, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for work this week, staff very pleasant and accomodating. Rooms have everything you need in them, the bed was very comfortable. Bathroom has bath although short with shower head and also free standing shower, the toilet is separate from the bathroom, nice to have bif bath towels that actually go all around you. Breakfast was plentyful with homemade smoothie,... More

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JacquiMcMillan, Manager at Novotel Reading Centre, responded to this review

Thank you so much for your review on Trip Advisor! I am delighted to see you were happy with the service provided during your stay. The team will be extremely pleased to read your comments, as your feedback is the best source of motivation for them. Thank you once again for your feedback and we look forward to seeing you... More

Inverness, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is on the main high street in Reading town centre so is perfectly placed for anything in town. We stayed on a Friday night and the town is full of drunks in the early hours and very noisy. That said the rooms were very well insulated from each other and little noise travelled between them. The staff were... More

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JacquiMcMillan, Manager at Novotel Reading Centre, responded to this review

I am delighted to read your review on Trip Advisor! I I am very happy to read you were very satisfied with the quality of your stay. I agree that Reading town centre can get busy at times during the night but as you pointed out we do our utmost to ensure a good night sleep for our guests. Thank... More

Leeds
Top Contributor
76 reviews 76 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The good thing about Novotel hotels is that they are consistently good, albeit a bit anonymous. The rooms are good, well equipped and comfortable. The staff were welcoming, helpful and friendly. However, the breakfast was a bit disappointing - not as wide a selection as some.

Was this review helpful? Yes
JacquiMcMillan, Manager at Novotel Reading Centre, responded to this review

Thank you very much for your comments about our hotel. At Novotel Reading Centre we strive to provide a service with a human touch and I am glad you appreciate the consistency in our service and product. I am sorry if you were not fully satisfied about our breakfast selection, I will give your feedback to our team who will... More

Hungerford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Amazing value for money. Very thoughtful reception staff who placed us, without asking, in quieter rooms. Great to have a large seperate shower rather than over the bath. Had a few drinks in the bar before heading out. Didn't use the restaurant or leisure facilities this time. Would certainly stay again.

Was this review helpful? Yes
JacquiMcMillan, Manager at Novotel Reading Centre, responded to this review

I am delighted to read your review on Trip Advisor! I I am extremely pleased to see you were happy with the service provided during your stay. At Novotel Reading Centre we strive to provide a service with a human touch and I am glad you felt that way. I see you enjoyed our bar, I hope you tried one... More

Boston, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I travel about 100,000 miles per year, around the world, and this was one of my worst hotel stays. The hotel advertises itself for business, but I had no usable internet connection for my 3 night stay. The wired internet connection did not work at all, and the wireless was unusable. I was given a code to use a "premium"... More

Was this review helpful? Yes
JacquiMcMillan, Manager at Novotel Reading Centre, responded to this review

Thank you very much for taking the time to give us feedback about your stay at Novotel Reading Centre. I am destroyed to read that you did not enjoy your stay with us and I cannot apologise enough for this. At Novotel Reading Centre we pride ourselves with the quality of the stay provided to all our guest, and nothing... More

Welwyn Garden City, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although the service was generally good, and the breakfasts excellent, they have some very out of date ideas. The TV service is about 40 years behind the times, and probably breaks the DDA regulations, as they bock all text services including Now & Next, EPG and subtitles. To get anything other than very basic internet costs at least £10 surcharge... More

Was this review helpful? Yes
JacquiMcMillan, Manager at Novotel Reading Centre, responded to this review

Thanks so much for your review on Trip Advisor, I appreciate the fact you took the time to give us a very constructive feedback. I am very pleased you were satisfied with the service provided during your stay, and with the breakfast. Your comments about the team are really appreciated and they will see this as an encouragement for the... More

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Additional Information about Novotel Reading Centre

Also Known As:
Novotel Reading Centre Hotel
Novotel Reading Centre Hotel Reading
Novotel Reading
Accor Reading Centre
Reading Novotel
Address: 25b Friar Street, Reading RG11DP, England
Phone Number:
Location: United Kingdom > England > Berkshire > Reading
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Reading
#3 Luxury Hotel in Reading
#4 Business Hotel in Reading
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Reading Centre 4*
Official Description (provided by the hotel):
New Generation 4 star hotel with leisure club located in Reading town centre. Just 2 min. walk from the railway station: 25 min to London Paddington, 30 min Rail-Air link to Heathrow airport, free shuttle to Thames Valley Park. A short drive to the M4, other business parks and Reading FC stadium. ... more   less 
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