My partner and I stayed here as we bought the deal on group on. From start to finish it was a nightmare! Pubic hairs in the beds, only 1 side lamp worked in the room, room service arrived cold, staff were rude and to top it all of the rooms were disgusting!!!!! More

My wife and I and 6 friends have just returned from a w/end break at reading lake. We were greeted by Kate who had a smile and a welcome for us . The rooms were clean and tidy and over looked the lake ,with wine and chocolates in the rooms.we had no trouble booking 4 rooms on our living social... More

have just returned from a weekend break at this hotel which was great,rooms had a balcony which overlooked the lake,rooms were clean , hotel staff very friendly More

Stayed here to visit family locally. We were apprehensive, because of previous reviews. But were pleasantly surprised!!! Large room and good food. Lovely views over the lake, abundance of wildlife too. I sometimes wonder what people expect for the money that they pay!!! Or whether they are the type of people who find fault with everything. The breakfast and wine... More

I bought a voucher through Living Social but I have so far been unsuccessful in booking a room. Even if they have availability, soon as the Living Social voucher was mentioned they change their minds as to the availability immediately. The staff agreed to call back few times but never did. This is a total waste of money. They have... More

While the reception and bar area of this hotel are smart and modern, the corridors and rooms are very old and tired. I had room 220 which has a lake view and is a very large room. It is such a pity that the hotel have let such a good asset as this room get so run down. The room... More

We stayed at reading lake hotel on a groupon deal when we arrived the reception staff were lovely and helped us check in no problem we were given the keys to our room which we were a little disappointed with as ours was the only one it appeared not to have a proper balcony my husband returned to reception and... More

We paid £49 ish via a GroupOn deal, and this included wine and chocolates. The chocolates were six Dairy Milk chocs on a plate, and the wine was average, and provided with no wine glasses as they had "run out". So we had to use our water glasses. The public areas of the hotel are nice, but the room needed... More

Expensive bar, Room was in need of a new bathroom. No wifi in Room and very slow wifi in Bar. Restaarant manager very rude oh and by the way you need to book very early to eat there even though it was empty. On a positive note the manager did try to help. Will not recommend and will of courde... More