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Mercure George Hotel Reading

10-12 King St., Reading RG1 2HE, England
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Mercure George Hotel Reading
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Mercure George Hotel Reading
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330 reviews from our community

Traveler rating
    28
    99
    112
    50
    41
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181
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Akersberga, Sweden
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Service minded staff, nice entre old fashion style. The room is small but comfortable and I love to stay in the middle of town. Nice walking in the mornings around the canals with view of old combined with new buildings, Walking distance to the railway stations

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Lincoln, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Had one night stay over in March. Very friendly staff, immaculately clean if a little dated overall. Not recommended unless you're able to carry cases up and down multiple flights of stairs... The bar was very relaxing, Oisin deserves a special mention for very good service.

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StuartReading, General Manager at Mercure George Hotel Reading, responded to this review

Thank you very much for your review. I am delighted that you enjoyed your visit to The Mercure George Hotel in Reading and look forward to welcoming you back in the future. Kind Regards Stuart Hall General Manager More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Not a bad hotel for an overnight stay on business however with no lifts carrying my luggage to the top floor up endless stairs was not an enjoyable experience. Wouldn't recommend for a family but would suit a traveller who travels lightly. Not sure I would stay there again.

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StuartReading, General Manager at Mercure George Hotel Reading, responded to this review

Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back to The Mercure George Hotel Reading in the future. Kind Regards Stuart Hall General Manager More 

Leeds
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 2 nights with my partner. Couldn't have asked for anymore, very pleased! Staff were friendly and approachable. Came home from a night out and requested room service but no food was available so they offered us cheese and onion crisps with bread and butter...delivered to our room at 3.00 a.m. perfect :-) even chucked in some free... More 

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StuartReading, General Manager at Mercure George Hotel Reading, responded to this review

Thank you for your kind words they are much appreciated and my team will be delighted to hear that you enjoyed your stay at The Mercure George in Reading.I look forward to welcoming you back in the future. Kind Regards Stuart Hall General Manager More 

Senior Contributor
31 reviews 31 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here last week. Price was OK & included breakfast & evening meal. I didn't have the breakfast as left too early, the evening meal is served in the bar area, which is bustling. The food is tasty but it's a bar meal really. The room I had overlooked the back of the adjacent shopping mall it was fine,... More 

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StuartReading, General Manager at Mercure George Hotel Reading, responded to this review

Thank you very much for your review and was delighted that you enjoyed your stay at The Mercure George Reading. I look forward to welcoming you back in the future. Regards Stuart Hall General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We stayed here for one night but got almost NO sleep. The room was far to hot to sleep in so we opened the window, however with window open it was far to noisy to sleep. There were blood stains on our sheets so we had to ask them to change the sheets and I am not sure that the... More 

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StuartReading, General Manager at Mercure George Hotel Reading, responded to this review

I am sorry on this occasion you were disappointed with your stay at The Mercure George in Reading. I treat all feedback with the utmost seriousness and will personally look into the comments you have raised. Kind Regards Stuart Hall General Manager More 

Woking, United Kingdom
Top Contributor
125 reviews 125 reviews
122 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Having stayed at this hotel previously and having had a less than favourable experience I was in two minds whether I wanted to make a return trip, however, in my opinion every hotel deserves a second chance and I have to say I wasn't disappointed. The room I was allocated on this occasion was the 'Barnaby Rudge' suite and I... More 

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StuartReading, General Manager at Mercure George Hotel Reading, responded to this review

Thank you for posting your thoughts on here and i was pleased that you enjoyed your stay at The Mercure George in Reading and look forward to welcoming you again in the future. Kind Regards Stuart Hall General Manager More 

Talca, Chile
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Spend a one night business trip stop over in hotel and found it to be great in terms of easy walking access to city centre, helpful and efficient staff, clean and pleasant rooms and recently reburished bathroom. You just have to be prepared to carry your own luggage over somewhat tortuous routes in this old listed building with no lifts... More 

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StuartReading, General Manager at Mercure George Hotel Reading, responded to this review

Thank you for taking the time to write a review about your recent stay at The Mercure George in Reading. I am delighted that you enjoyed your stay and have noted your comments. I hope you will stay with us again the next time you need to stay in Reading. Kind Regards Stuart Hall General Manager More 

Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed February 14, 2015

I am still dealing with my complaints and it is such a shame considering the potential this hotel has. Quality is very poor and attention to detail and service highly disappointing. Caters for groups on business but is not always fit for purpose and struggles to cater where food is concerned. Needs to work on customer focus developing the skill... More 

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