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Mercure George Hotel Reading

3.0 of 5 10-12 King St., Reading RG1 2HE, England
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Mercure George Hotel Reading
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Mercure George Hotel Reading
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324 reviews from our community

Traveler rating
    27
    98
    109
    49
    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars NEW

We stayed here for one night but got almost NO sleep. The room was far to hot to sleep in so we opened the window, however with window open it was far to noisy to sleep. There were blood stains on our sheets so we had to ask them to change the sheets and I am not sure that the... More 

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Woking, United Kingdom
Top Contributor
123 reviews 123 reviews
119 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Having stayed at this hotel previously and having had a less than favourable experience I was in two minds whether I wanted to make a return trip, however, in my opinion every hotel deserves a second chance and I have to say I wasn't disappointed. The room I was allocated on this occasion was the 'Barnaby Rudge' suite and I... More 

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Talca, Chile
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Spend a one night business trip stop over in hotel and found it to be great in terms of easy walking access to city centre, helpful and efficient staff, clean and pleasant rooms and recently reburished bathroom. You just have to be prepared to carry your own luggage over somewhat tortuous routes in this old listed building with no lifts... More 

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StuartReading, General Manager at Mercure George Hotel Reading, responded to this review

Thank you for taking the time to write a review about your recent stay at The Mercure George in Reading. I am delighted that you enjoyed your stay and have noted your comments. I hope you will stay with us again the next time you need to stay in Reading. Kind Regards Stuart Hall General Manager More 

Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am still dealing with my complaints and it is such a shame considering the potential this hotel has. Quality is very poor and attention to detail and service highly disappointing. Caters for groups on business but is not always fit for purpose and struggles to cater where food is concerned. Needs to work on customer focus developing the skill... More 

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2 reviews
4 of 5 stars Reviewed 2 weeks ago

Nice room smelt of coffee not unpleasant as a coffee shop below. A lovely bathroom and shower, room good size and warm, pleasant staff, right in the center of town but not too noisy, it's an old building so creaky floorboards but just added to the character and not a negative. great weekend break.

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StuartReading, General Manager at Mercure George Hotel Reading, responded to this review

Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at The Mercure George Hotel in Reading. I loo forward to welcoming you back in the near future. Kind Regards Stuart Hall General Manager More 

Top Contributor
132 reviews 132 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Situated right in centre of town easy access and perfect position for shopping! Parts are historic building and floors creak but so would you if you were this old! Rooms clean and comfortable free wifi and coffee machine in room. Would be good to have choice of tea or other drink. Staff are polite and helpful. Breakfast offers either continental... More 

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StuartReading, General Manager at Mercure George Hotel Reading, responded to this review

Thank you for your very kind words. They are much appreciated and my team will be delighted that you enjoyed your stay at The Mercure George Reading. I look forward to welcoming you back to the hotel in the future. Kind Regards Stuart Hall General Manager More 

Slough, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 14, 2015

Stayed here many times for a little shopping and eating out as reading has many good restaurants available close to hand, hotel has a sweet and quaint atmosphere, no lifts available but not that stressful to carry bags to rooms, breakfast very good and staff very attentive, would recommend weekend breaks.

Was this review helpful? Yes
StuartReading, General Manager at Mercure George Hotel Reading, responded to this review

Thank you for your very kind words. They are much appreciated and my team will be delighted to hear that you enjoyed your stay at The Mercure George in Reading. I look forward to welcoming you back in the future. Kind Regards Stuart Hall General Manager More 

UK
Top Contributor
72 reviews 72 reviews
33 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed December 16, 2014 via mobile

Positives The location. Right on the main shopping area. Easy to get to the station. The staff were welcoming and helpful. The bed was very comfy as you'd expect from a mercure. Negatives The location. Right on the main street meant it was very noisy all night. The general quality of the room. The bathroom was tatty with broken tiles,mould... More 

Was this review helpful? Yes 1
StuartReading, General Manager at Mercure George Hotel Reading, responded to this review

Sorry to hear that you were dissapointed with your stay at The Mercure George in Reading. I will personally look into the comments you have raised. Please feel free to contact me at stuart@georgehotelreading.com should you wish to discuss further. Kind Regards Stuart Hall General Manager More 

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Additional Information about Mercure George Hotel Reading

Address: 10-12 King St., Reading RG1 2HE, England
Location: United Kingdom > England > Berkshire > Reading
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure George Hotel Reading 3*
Number of rooms: 76
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Also Known As:
Mercure Reading
George Hotel Reading

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