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Quality Hotel Reading

4 - 8 Duke Street, Reading RG1 4RY, England
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1 room 1 guest
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Quality Hotel Reading
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166 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (34)
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Portsmouth, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Lovely decorated room but double bed seemed more like a large single. The staff were very happy and friendly towards us. I think the room was a little over priced for one night (£169) as I've stayed in other hotels with the same quality but cheaper. Breakfast was nice but the hot food was packed away before we 10am. Hotel... More 

Was this review helpful? Yes
Kayum A, General Manager at Quality Hotel Reading, responded to this review

We very much appreciate your comments regarding your stay at Quality Hotel Reading. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Look forward to welcome you again. Kind Regards Kayum Ansary General manager More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Receptionist wasn't worth talking to very uninformed and argumentative . Room was a box room only place they could fit kettle was a draw ,view from room was a brick wall, parking is a no go the only bit of quality was the way out glad my stay was 1 night only

Was this review helpful? Yes
Kayum A, General Manager at Quality Hotel Reading, responded to this review

Thank you for your review and I am sorry to know your stay with us was not up to your expectation. We take every comments seriously and i can assure you that we will use your comments to make further improvements. Kind Regards Kayum Ansary General Manager More 

Travelers are raving about these Reading hotels

Manchester, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night, just as an easy option. Hotel was spotlessly clean. Our room was beautiful, a twin which actually had a single and a double bed. Clean crisp linen. The toiletries were lovely too. View wasn't that great but we hadn't gone for that. Yes, it was warm but it was a hot humid evening. The fan... More 

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Dublin
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I didn't choose this hotel. Thankfully only had to stay for 1 night. The room was unbearably hot and this wasn't helped by a bathroom radiator that was too hot to touch and couldn't be turned off. Even with the windows open it was impossible to get cool air. there was a fan in the room which kind of says... More 

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2 reviews
2 of 5 stars Reviewed 3 weeks ago

Room was OK, parking turned out to be OK after we had to move our car, room was waaaay too hot and air con broken. Reception brought up a fan missing a pin on the plug so we couldn't use it but then they replaced it. Night sleep was OK, in the morning sent down for breakfast which was honestly... More 

Was this review helpful? Yes
Kayum A, General Manager at Quality Hotel Reading, responded to this review

Thank you for your review and i am sorry to know we did not meet your expectation. Please be assured that we take every comments seriously and we will address the issue raised. We are currently looking at the breakfast presentation and quality and i am sure you will see the improvements. Look forward to see you again soon. Kind... More 

Norfolk
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 14, 2015

Very happy with the hotel, room and breakfast for the money I paid. Staff were friendly and profesional and buffet breakfast was good. Luckily I got one of the free parking spaces at the rear of the Hotel. I had room 115 which was single occupancy, and was a peaceful nights sleep. Pillow was a little hard though.

Was this review helpful? Yes
Kayum A, General Manager at Quality Hotel Reading, responded to this review

Thank you for your kind review. I am glad you enjoyed your stay with us and we will be happy to welcome you again. Kind regards Kayum Ansary More 

Farnborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 22, 2015

I have just stayed at the Quality Hotel Reading (2oth June) and have had a very bad room that had a bathroom with cracked tiles, long term urinal staining and actual dirt under rim. receptionist assured me it had been cleaned even when I showed her the tissue from where I had wiped it around the urinal rim. It seemed... More 

Was this review helpful? Yes 1
Kayum A, General Manager at Quality Hotel Reading, responded to this review

Thanks for your feedback and i am sorry to know that you were not happy with your stay. I assure you that we take each of your comments seriously and my Maintenance and Housekeeping team is dealing with the issues. I hope you will give us another chance and we look forward to see you again soon. Kind Regards Kayum... More 

Shrewsbury, England, United Kingdom
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 11, 2015 via mobile

I stayed here for one night as it was nearest to the office I had to visit. I must say I approached with trepidation after reading the reviews but I think I must have stayed in a different Quality Hotel to the one described in the reviews. The reception was clean and bright and the receptionist very friendly and helpful.... More 

Was this review helpful? Yes 1
Kayum A, General Manager at Quality Hotel Reading, responded to this review

Thanks for your review and i am glad you had a pleasant stay with us. Look forward to welcome you again soon. Kind regards Kayum Ansary More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 10, 2015 via mobile

Couldnt park my car until after 18:00 hours because there only car park was an ncp car park which was extortionate. The main lobby was just done out to a reasonable quality but as you go upstairs the walls had been painted but the carpet was heavily stained. When I got to my room the temperature was unbearable. This was... More 

Was this review helpful? Yes 1
Kayum A, General Manager at Quality Hotel Reading, responded to this review

I am sorry for the inconvenience caused to you. We do have a small car park but if that is full we have arrangement with NCP car park where you get 50% discount with hotel voucher. Most of the rooms are renovated and regarding the noise I will investigate and will be happy to respond to you directly if you... More 

Highworth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 10, 2015

We have just returned from a weekend coach break staying at the Quality Hotel Reading. The hotel was clean and tidy, the staff very pleasant and helpful but!!! the room at the front was so hot (no fan or air conditioning), we had to open the windows and the buses and taxis were going past around the corner most of... More 

Was this review helpful? Yes
Kayum A, General Manager at Quality Hotel Reading, responded to this review

I am sorry for the inconvenience caused during your stay. Hotel surrounding is generally quiet and we do not have an issue with noise. Though sometimes we can have noisy pedestrians. I am sorry once again and i am sure this on off situation will not deter from using us again. Look forward to welcome you soon. Kind Regards Kayum... More 

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