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Quality Hotel Reading

4 - 8 Duke Street, Reading RG1 4RY, England
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Quality Hotel Reading
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Best prices for: 1 room 1 guest
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Ranked #29 of 33 Hotels in Reading
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161 Reviews from our TripAdvisor Community

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Traveler rating
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    29
    47
    40
    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Norfolk
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very happy with the hotel, room and breakfast for the money I paid. Staff were friendly and profesional and buffet breakfast was good. Luckily I got one of the free parking spaces at the rear of the Hotel. I had room 115 which was single occupancy, and was a peaceful nights sleep. Pillow was a little hard though.

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Kayum A, General Manager at Quality Hotel Reading, responded to this review

Thank you for your kind review. I am glad you enjoyed your stay with us and we will be happy to welcome you again. Kind regards Kayum Ansary More 

Farnborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 22, 2015

I have just stayed at the Quality Hotel Reading (2oth June) and have had a very bad room that had a bathroom with cracked tiles, long term urinal staining and actual dirt under rim. receptionist assured me it had been cleaned even when I showed her the tissue from where I had wiped it around the urinal rim. It seemed... More 

Was this review helpful? Yes 1
Kayum A, General Manager at Quality Hotel Reading, responded to this review

Thanks for your feedback and i am sorry to know that you were not happy with your stay. I assure you that we take each of your comments seriously and my Maintenance and Housekeeping team is dealing with the issues. I hope you will give us another chance and we look forward to see you again soon. Kind Regards Kayum... More 

Travelers are raving about these Reading hotels

Shrewsbury, England, United Kingdom
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 11, 2015 via mobile

I stayed here for one night as it was nearest to the office I had to visit. I must say I approached with trepidation after reading the reviews but I think I must have stayed in a different Quality Hotel to the one described in the reviews. The reception was clean and bright and the receptionist very friendly and helpful.... More 

Was this review helpful? Yes 1
Kayum A, General Manager at Quality Hotel Reading, responded to this review

Thanks for your review and i am glad you had a pleasant stay with us. Look forward to welcome you again soon. Kind regards Kayum Ansary More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 10, 2015 via mobile

Couldnt park my car until after 18:00 hours because there only car park was an ncp car park which was extortionate. The main lobby was just done out to a reasonable quality but as you go upstairs the walls had been painted but the carpet was heavily stained. When I got to my room the temperature was unbearable. This was... More 

Was this review helpful? Yes 1
Kayum A, General Manager at Quality Hotel Reading, responded to this review

I am sorry for the inconvenience caused to you. We do have a small car park but if that is full we have arrangement with NCP car park where you get 50% discount with hotel voucher. Most of the rooms are renovated and regarding the noise I will investigate and will be happy to respond to you directly if you... More 

Highworth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 10, 2015

We have just returned from a weekend coach break staying at the Quality Hotel Reading. The hotel was clean and tidy, the staff very pleasant and helpful but!!! the room at the front was so hot (no fan or air conditioning), we had to open the windows and the buses and taxis were going past around the corner most of... More 

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Kayum A, General Manager at Quality Hotel Reading, responded to this review

I am sorry for the inconvenience caused during your stay. Hotel surrounding is generally quiet and we do not have an issue with noise. Though sometimes we can have noisy pedestrians. I am sorry once again and i am sure this on off situation will not deter from using us again. Look forward to welcome you soon. Kind Regards Kayum... More 

Hook, United Kingdom
Level Contributor
53 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 21, 2015

Good location. Good starter. Roast beef main course very average and some said could be warmer. Standard brought in cheesecake. Apart from first course the service was slow . Seemed to be too few staff. Had to wait ages for coffee brought in in cups on trays. What was wrong with coffee cups already on table and serving from container?... More 

Was this review helpful? Yes
Kayum A, General Manager at Quality Hotel Reading, responded to this review

Thanks for your review and I am sorry to know that the service was slow. I assure you that we will review the cause and apply the necessary changes in our service procedure to ensure this does not happen again. Look forward to welcome you again soon. Kind regards Kayum Ansary More 

Dublin, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 2, 2015 via mobile

Despite a deceptive entrance, this is a little gem. Clean, nice staff, great bedrooms and, a brilliant Indian restaurant attached. The best Indian meal for me in a long time. It was hopping from 7 p.m. and that's always a good sign. As Arnie said "I'll be back".

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Kayum A, General Manager at Quality Hotel Reading, responded to this review

Thank you very much for your review and i am glad you enjoyed your stay with us. Look forward to see you again. More 

Sheffield, United Kingdom
1 review
1 of 5 stars Reviewed April 27, 2015

I was in a rush to book a hotel for a weeks stay in Reading, and unfortunately I did not have time to read the reviews! Here are the facts about my stay - Room on 3rd floor - No lift and the stairs are awful. You could very easily trip and fall. It's like a rabbit run to get... More 

Was this review helpful? Yes
Kayum A, General Manager at Quality Hotel Reading, responded to this review

I am really sorry to know that we did not meet your expectation. we have raised the issue of squeaky floor and water pressure with our maintenance team and they are working on the solution to the problem. Look forward to see you again. More 

Essex, United Kingdom
1 review
2 of 5 stars Reviewed April 6, 2015

The hotel was well located in the centre of town, the staff were friendly, the rooms were perfectly adequate and the breakfast was enjoyable, no problems so far. But my room was far too hot and after realising that the radiator controls didn't work I spoke to reception who told me that they they controlled the room temperatures centrally and... More 

Was this review helpful? Yes
StuartReading, General Manager at Quality Hotel Reading, responded to this review

Thank you for posting your thoughts on here, we really do value your feedback and will look into the comments you have made. I hope to welcome you again to The Quality Hotel Reading in the near future. Kind Regards Stuart Hall General Manager More 

Okayama, Japan
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 21, 2015

The rooms were clean and spacious with basic facilities, as were the bathrooms. Good central location in town and very friendly staff, willing to accommodate very late bookings at a good price. Others have complained about the location of the rooms and stairs, but we didnt find this to be a problem

Was this review helpful? Yes
StuartReading, General Manager at Quality Hotel Reading, responded to this review

Thanks for the review, i am glad you had a good stay with us at The Quality Hotel Reading and we hope to see you the next time you need to stay in Reading. Kind Regards Stuart Hall General Manager More 

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