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Quality Hotel Reading

3.0 of 5
4 - 8 Duke Street, Reading RG1 4RY, England
Hotel amenities
Quality Hotel Reading
Ranked #24 of 32 hotels in Reading
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98 reviews from our community

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Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2013 NEW via mobile

I booked this hotel last minute for a business trip, my company usually use the Majestic but it was fully booked due to a big football match being on In reading. Was quite worried about what the hotel would be like when no one had heard of it. Reception has been recently refurbished and was clam looking. When we checked... More

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Ashford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 12, 2013 NEW

One positive about this hotel is the great central location. Literally in the centre of Reading and a stones through away from the main shopping centre. Sadly that is the only positive about this hotel. On my first approach my initial reaction was not great. The hotel looked very worn down and in need of a refurbishment. The reception was... More

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1 of 5 stars Reviewed May 2, 2013 via mobile

Having made the simple mistake of booking the wrong day on out company booking system 1 day out (choosing the day i was booking rather than the next day), I was appalled that the quality hotel would not refund the previous day booked late st night so too late to apply a cancellation policy to...even though I turned up to... More

Was this review helpful? Yes 1
StuartReading, General Manager at Quality Hotel Reading, responded to this review
May 8, 2013

Thank you for your feedback and i will look into your comments feel free to contact me on stuart@georgehotelreading.com to discuss further. Kind Regards Stuart Hall More

Taunton, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2013

I had to book at the last minute after a meeting in London. The staff were really helpful as I struggled with a bad mobile signal on the train. The hotel is 5 minutes from the station. Recent refurbishment of lobby made me feel welcome. The room was clean, the bed was comfortable and there was already an iron and... More

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See 2 more reviews by Guy D for Reading
StuartReading, General Manager at Quality Hotel Reading, responded to this review
April 17, 2013

Thank you for your very kind words. They are much appreciated and my team will be delighted to hear that you enjoyed your stay at The Quality Hotel Reading. I look forward to welcoming you back in the near future. Kind Regards Stuart Hall General Manager More

Portsmouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed April 3, 2013 via mobile

I stayed here for 4 nights with work and that was enough. When I walked in to the hotel the reception area it has been recently refurbished and is very welcoming however don't let this lead you into a false sense of security. When I entered the room it was dated, smelt of curry, had light bulbs out, marks on... More

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StuartReading, General Manager at Quality Hotel Reading, responded to this review
April 11, 2013

I am sorry that on this occasion you were dissapointed with your stay at The Quality Hotel in Reading. I treat all feedback with the utmost seriousness and am currently investigating your comments. Please feel free to call me on 01189 583455 to discuss further Kind Regards Stuart Hall More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed March 27, 2013

You get what you pay for! Cheap hotel needs a refurb but if you only want to stay for one night then its fine! Rooms small and need updating, breakfast ok for the price you pay! Basic accommodation but can't expect anymore for the price!

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StuartReading, General Manager at Quality Hotel Reading, responded to this review
March 28, 2013

Thank you for your comments and was pleased you enjoyed your stay at The Quality Hotel in Reading. Kind Regards Stuart Hall More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 26, 2013

For £40 on a saturday night it was good value. Nice double room, although corridors everywhere. I had a problem with my shower and someone was up within minutes to fix it. Breakfast was also nice. Would go back

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StuartReading, General Manager at Quality Hotel Reading, responded to this review
March 27, 2013

Thank you for your kind comments. i was glad to see that you enjoyed your stay at The Quality Hotel Reading and look forward to seeing you again in the future. Kind Regards Stuart Hall More

doncaster
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 19, 2013

For a town center hotel this was quite poor , my room was awful, damp in the bathroom stained blinds in the bedroom, an overwhelming smell of indian food at breakfast as this was the indian restaurant at night , very nauseating when eating bacon and egg.staff quite unfriendly, wifi a rip off, 5 nights from hell.good job this was... More

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StuartReading, General Manager at Quality Hotel Reading, responded to this review
March 21, 2013

I am sorry you were disappointed with your stay at The Quality Hotel in Reading. The hotel is in the middle of a refurbishment at the moment. I will look into the comments you have made. Should you wish to discuss further please contact me on stuart@georgehotelreading.com Kind Regards Stuart Hall General Manager More

Cheltenham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 14, 2013 via mobile

Not a good experience - a room with a radiator I could not turn off with heating running all night. When I complained I was told that is the same for all the rooms - so open the window! Net curtains filthy - had to wash dirt from my hands afterward! And the room was not cheap...

Was this review helpful? Yes
StuartReading, General Manager at Quality Hotel Reading, responded to this review
March 15, 2013

I am sorry on this occasion you were disappointed with your stay at The Quality Hotel in Reading. I treat all feedback with the utmost seriousness and am currently investigating your comments. Feel free to e-mail me on stuart@georgehotelreading to discuss this further. Kind Regards Stuart Hall General Manager More

Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 24, 2013 via mobile

The location is brilliant, staff okay, free parking but only if you're lucky! The room was average, bit tired but okay. Don't expect a view..we overlooked a flat roof between the buildings but it is a central location. It's above an Indian restaurant so there's a smell of curry wafting up from time to time! Breakfast was quick and plentiful.... More

Was this review helpful? Yes
StuartReading, General Manager at Quality Hotel Reading, responded to this review
March 11, 2013

Thank you for posting your thoughts on here, we really value your feedback and look forward to you returning to The Quality Hotel Reading in the future. Kind Regards Stuart Hall More

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Additional Information about Quality Hotel Reading

Also Known As:
Royal County Reading
Hotel Royal County
Address: 4 - 8 Duke Street, Reading RG1 4RY, England
Region: United Kingdom > England > South East England > Berkshire > Reading
Amenities:
Bar/Lounge Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #24 of 32 hotels in Reading
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Quality Hotel Reading
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