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Holiday Inn Reading - South M4, Jct.11

3.0 of 5
500 Basingstoke Road, Reading RG2 0SL, England
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Holiday Inn Reading - South M4, Jct.11
Ranked #17 of 53 hotels in Reading
3.5 of 5 stars 182 Reviews
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182 reviews from our community

What travelers say about this hotel
  • Very good(5)
  • Swimming pool(5)
  • Long walk(4)
  • Hotel bar(3)
  • Reception area(3)
  • Pizza hut(3)
  • Family room(3)
  • FREE parking(3)
Traveler rating
    43
    65
    41
    26
    7
Only show reviews for Family (65) | Couples (29) | Business (58)
Date Rating
Sandnes, Norway
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 23, 2012 NEW

Clean twin room. 2 very small beds (90cm), not very comfortable (too hard), At 150£ for single occupancy plus 16£ for Internet (no even a free-zone), this is a rip off. More

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HIReadingSouth, General Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review
May 24, 2012

Dear Guest, Thank you for your review on your recent stay with us. I was very pleased that you found the hotel to be very clean, but was sorry to read your comments regarding value. I would like to assure you that our prices are very competitive in the local market. Should you wish to discuss this matter further, I... More

England
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 22, 2012 NEW

Stayed here for one night, arriving late and leaving early so my experience is limited however what I can say for a double room with breakfast £60 was excellent value for money. Breakfast was good but what I was most impressed with was the the bathroom was absolutely spotless! Not a spot of dirt ! The housekeeping certainly have it... More

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HIReadingSouth, General Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review
May 23, 2012

Dear Guest, Thank you for taking the time to review your recent stay with us. As the General Manager of the hotel, I was very pleased to read your comments regarding our value and cleanliness. I have shared your comments with the Housekeeping Team with thanks. Customer feedback forms a vital part of our business, and positive feedback is imperative... More

dekalb, illinois
Top Contributor
86 reviews 86 reviews
Reviews in 33 cities Reviews in 33 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed May 3, 2012

Very much like a Holiday Inn of the 1970's or 1980's--that is not intended a a criticism just a statement about ambiance. The breakfast buffet was good with hot and cold food so you could make yourself a "full english" if you wished. My one complaint was the locked emergency/access doors that meant a long walk with luggage from the... More

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HIReadingSouth, General Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review
May 8, 2012

Dear Guest, Thank you for taking the time to review your recent stay with us. Regarding the Emergency Exit Doors, I would like to confirm that for Health and Safety reasons, these doors to not open from the outside. The tags on the inside of the doors are intended to discourage the misuse of these Emergency Exits, and break with... More

Scotland
Senior Contributor
34 reviews 34 reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed April 29, 2012

We only stayed one night at Reading, on our way to Legoland. Arriving after a long drive following a long day at Alton Towers on Easter Sunday we headed straight to reception. Despite being a Platinum Rewards Card holder with IHG there was no mention of upgrade or additional benefits mentioned at check in, which is a shame. Although the... More

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HIReadingSouth, General Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review
April 30, 2012

Dear Guest, Thank you for your review on your recent stay with us. As the General Manager of the hotel, I was particularly pleased to read your comments about the service you received from the employee working on the bar, and I would like to assure you that your review has been shared with the team. I would also like... More

Worthing, England
Top Contributor
50 reviews 50 reviews
Reviews in 31 cities Reviews in 31 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed April 28, 2012

Fairly close to M4 J11. On the edge of Worton Grange industrial estate. There does not seem to be much else within walking distance except from some houses, a LIDL and Shell garage. The dinner menu is fairly average but not much taste. The breakfast menu is OK but the hot food is not even warm. The Danish pastries and... More

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See 2 more reviews by HonestJon for Reading
HIReadingSouth, General Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review
April 30, 2012

Dear Guest, Thank you for taking the time to review your recent stay with us. I was very pleased to read your comments about our clean rooms, and our friendly staff. Regarding the issues raised about breakfast and dinner, I would like to offer my sincere apologies, and assure you that I have discussed these matters with the Head Chef... More

Edinburgh, Scotland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 23, 2012

I stayed here for a single night on business and found the hotel to be very clean and comfortable. The staff were excellent throughout.The room was a good size, lovely and quiet and in very good condition. The food was very good and the service at dinner and breakfast was great. I would happily stay here again. More

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HIReadingSouth, General Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review
April 26, 2012

Dear Guest, Thank you for taking the time to review your recent stay with us. As the General Manager of the hotel, I was very pleased to hear your positive and encouraging feedback regarding the service you have encountered, and to hear how much you enjoyed your stay. I have passed these comments on to my team with thanks. Customer... More

Truro, England, United Kingdom
Senior Contributor
29 reviews 29 reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 14, 2012

We have just returned from a 3 day/night stay here as part of a Legoland package. We had a fantastic time and we were pleasantly surprised with the hotel, it is quite far from legoland, about half an hour, but it's motorway driving so not too bad. The hotel is spotlessly clean and the hotel staff were fantastic from start... More

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HIReadingSouth, General Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review
April 16, 2012

Dear Guest, Thank you for taking the time to review your recent stay with us. As the General Manager of the hotel, I was very pleased to read that you enjoyed your stay, and I was particularly pleased to read your comments about our fantastic staff. We very much look forward to welcoming you back to the hotel at some... More

Oxford
Senior Contributor
42 reviews 42 reviews
Reviews in 29 cities Reviews in 29 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 12, 2012
1
person found this review helpful

This is a perfectly acceptable hotel that is no better or worse then many holiday inns. The room was clean and comfortable although quite small and a little dated. The bathroom was tiny with a pathetic shower but again was clean and had a full size bath. It appears they have decided to resort to blatant profiteering by ripping their... More

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HIReadingSouth, General Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review
April 16, 2012

Dear Guest, Thank you for your review on your recent stay with us. I would very much like to be able to discuss these matters with you further, and would be grateful if you could email your name and contact telephone number to reading@ihg.com, and let me know the best time to call. Once again, may I thank you for... More

swansea
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 11, 2012
3
people found this review helpful

Second time we've stayed here as family of 4. Had a great one night deal including dinner and breakfast for £69. We like this location as it's not far from London and has pool which the kids love. The staff are very helpful and the restaurant is clean and spacious. Buffet dinner was excellent as was breakfast. BUT - the... More

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HIReadingSouth, General Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review
April 16, 2012

Dear Guest, Thank you for taking the time to review your recent stay with us. As the General Manager of the hotel, I was very pleased to hear your positive feedback regarding the service you encountered in the Hotel during your stay, especially your comments about our helpful staff, the pool, and our excellent breakfast and dinner. I would also... More

Brussels, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 30, 2012
1
person found this review helpful

We stayed there for one night on 17/03. We've been upgraded to an executive room. Room was pleasant and there was plenty of space. We requested for a late check out and were granted this without any issue. Reception and breakfast staff was welcoming. Breakfast was good and there was plenty to choose from. We did not have dinner at... More

Was this review helpful? Yes
HIReadingSouth, General Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review
April 3, 2012

Dear Guest, Thank you for your review on your recent stay with us. As the General Manager of the hotel, I was very pleased to hear that you found your room to be pleasant, and that the Reception and Breakfast Staff were welcoming. I was also pleased to hear that you enjoyed our breakfast, and that there was plenty to... More

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Additional Information about Holiday Inn Reading - South M4, Jct.11

  • Holiday Inn Reading
  • Reading Holiday Inn
Address: 500 Basingstoke Road, Reading RG2 0SL, England
Price Range: $

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Holiday Inn Reading - South M4, Jct.11
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