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Holiday Inn Reading - South M4, Jct.11

3.0 of 5 Basingstoke Road, Reading RG2 0SL, England
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Holiday Inn Reading - South M4, Jct.11
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Holiday Inn Reading - South M4, Jct.11
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482 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chichester, United Kingdom
Top Contributor
73 reviews 73 reviews
50 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Elesa and Maggie made the stay for me, Maggie on front desk was very helpful and Elesa in the restaurant had customer service to perfection Hotel itself is clean and tidy with standardised menu and facilities, I had room 215 which was an executive suite which was tiny. To use the desk you had to squeeze the chair between the... More 

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Swindon, United Kingdom
Top Contributor
57 reviews 57 reviews
16 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here as a family of 4 for 1 night as we had a family function in the area. The room was a nice size with plenty of room for 4. The other reviews regarding the hotel being cold are unfounded as we found the temperature of the whole hotel perfect. The room was nice and warm on a... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

Booked 4x nights this time round but I have stayed at this hotel previously. Really enjoyed my stay again. Clean & Comfortable rooms, super helpful & courteous staff. They make you feel very welcome & are always helpful. Breakfast staff are especially attentive & go that extra mile to ensure needs are met. Reason for Visit:Symantec Training @ Green Park.... More 

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Runcorn, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We used this as an overnight stop on the way from Runcorn to drive into London the following morning, so all we needed was a bed for the night and this did the job very well. We booked via Booking.com so got a very good deal on the price. The room was comfortable, everything seemed very clean and tidy and... More 

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Eastbourne, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been meaning to write this review for sometime. We stay at this hotel often as my son and family live close by. The hotel is lovely and has a nice pool and rooms are well appointed but on one od our stays things were not quite up to the usual high standard. When I was asked by Adam,... More 

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Birmingham, United Kingdom
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Holiday day for business for 2 nights checking out this morning. I was astounded by the excellent customer service by the team on room service, their professional manner and excelllent service was very impressive for a Holiday Inn. The sole purpose for this review was however, an individual in the breakfast team who i asked yesterday... More 

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Swansea, Wales
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 3 nights in hotel on a business trip. The room was clean and tidy with an adequate bathroom. Good choice at breakfast and decent room service menu. Phone didn't work in my room but this was dealt with swiftly and given a drinks voucher. All staff I came into contact with were both helpful and friendly. Would definitely consider... More 

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Cardiff, United Kingdom
Top Contributor
63 reviews 63 reviews
43 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's normally the people that make the difference in many walks of life and this was proved yet again with our stay at this Holiday Inn. Our welcome from Chris was really good with a friendly smile and fuss made of our 4 year old who was immediately given an activity pack and a chocolate biscuit; how can you go... More 

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South Yorkshire
18 reviews 18 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very efficient check-in. Despite being a year since our last stay, we were greeted by Fernando who genuinely remembered us in the restaurant. Excellent meal (I don't normally recommend restaurants in hotel chains, but this was very good, although the decor may not be the most attractive). Despite the need for a change of room and one or two surmountable... More 

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11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was my review from June 2013.... "Stayed for 4 nights in an executive room: nice size, clean, good bathroom, safe, large TV and minibar. Water and chocolate bar replaced daily. Bed was very comfortable and slept well with choice of firm and soft pillows. Only issues i could find were very low shower pressure at 0730am and Sky1 being... More 

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HIReadingSouth, General Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to review your most recent stay with us. I was very sorry to learn that you were inconvenienced by issues with water and heating, which were unfortunately caused by a burst mains water pipe. Regarding the internet, I am pleased to share with you that we are in the advanced stages in... More 

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Additional Information about Holiday Inn Reading - South M4, Jct.11

Address: Basingstoke Road, Reading RG2 0SL, England
Phone Number:
Location: United Kingdom > England > Berkshire > Reading
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Reading - South M4, Jct.11 3*
Number of rooms: 202
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Also Known As:
Holiday Inn Reading - South m4, Jct.11 Hotel Reading
Reading Holiday Inn
Hotel Style:
#8 Family Hotel in Reading

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