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Holiday Inn Reading - South M4, Jct.11

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Basingstoke Road, Reading RG2 0SL, England
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Holiday Inn Reading - South M4, Jct.11
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Holiday Inn Reading - South M4, Jct.11
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534 Reviews from our TripAdvisor Community

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Traveler rating
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    210
    117
    56
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Royal Tunbridge Wells, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

hotel ok ,staff friendly at reception, rooms clean and i found bed very comfortable. the hotel was very busy so staff struggled in bar a bit to keep up. nice breakfast with choices for everyone. used the pool in morning before breakfast ,get up early it can get busy . a nice stay thanks

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Cardiff, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great value for money and if you have a taste card you will get 50% off food. There is a pub attached to the hotel but this was closed and is only open from Tuesday to Friday. Staff are very friendly.

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Bradford, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed one night here when visiting London. The rooms are clean, spacious and well equipped with a fridge, trouser press, tv, iron and ironing board, hairdryer and toiletries. Very good choice for breakfast and evening meal, which was buffet style so could go back for more. Good choice of drinks at the bar. Staff friendly and welcoming.

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Romiley, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Onenight.. Could have been the usual, but the staff where really good. Friendly and effic ient. Service with food was good and the food was very acceptable. The room was fine..slightly dated but good for the price and location. I think the reception staff where the best I have dealt with.. I wpuld use again for location and service

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London, United Kingdom
Level Contributor
110 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Based on the old Basinstoke-to-Reading road, minutes off the M4 towards Reading central, this hotel has just gone through a franchise change. As such, there is a all out visble effort to interact with the customer, especially in the bar & dining areas..and they are friendly! Rooms are standard, not exceptional, for example their isn't a Business or Deluxe room... More 

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IHGCare, Guest Relations Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Hotel I, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about customer service. However, we’re sorry we fell below your expectation regarding the room arrangement. We will look into this concern. I assure you that the feedback of our hotel will... More 

Swansea, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel was clean, spacious and comfortable - also very well located. Ideal for what we needed. Plenty of room for a family of 5. We needed to stay a little longer on the day of departure and they were very accommodating. The staff were very welcoming and the experience was great. Just wish I had realised there was a... More 

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Derbyshire, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a brilliant, family friendly hotel. The food was great both at breakfast and dinner, rooms were clean and staff were friendly. A small area to keep kids entertained, although no noise was noticed from this. Not to far from Legoland either. We will be back.

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Plymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Hotel booked as package with legoland visit. The hotel is fine and we had lovely breakfasts. My grandchildren loved the pancake maker. I do not normally bother with writing reviews but really wanted to commend the brilliant staff. Everyone was so friendly and helpful. Always making a fuss of our grandchildren and nothing seemed to much bother. Will definitely return... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Oh Lordy! I normally dread the Holiday Inns. But this one I love! Kim the chef did some world class fajitas for me and my colleague. And the bar team are brilliant, including Diana. An oasis of brilliance in the chamber of horrors that is the M4 corridor.

Was this review helpful? Yes 2
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 26, 2015

Room was fine, clean, albeit dated. Spacious and the shower was good. However, hotel is a very weird set up and is like a maze in some places! We took the kids to the pool but didn't spend too long as it was a strange shade of green and my eyes started burning. Jacuzzi was fine though. Breakfast was really... More 

Was this review helpful? Yes 1
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to review your stay. I was pleased to read your comments regarding the room and your breakfast, but was very sorry to learn about your experiences in the Health Club and at Dinner. Please be assured that these matters will be investigated, and corrective action taken where necessary. Thank you again for... More 

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