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Holiday Inn Reading - South M4, Jct.11

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Basingstoke Road, Reading RG2 0SL, England
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Holiday Inn Reading - South M4, Jct.11
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Holiday Inn Reading - South M4, Jct.11
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492 reviews from our community

Traveler rating
    122
    196
    109
    54
    11
See reviews for
136
103
32
176
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Great location - within walking distance to go see London Irish play rugby. Was nice and quiet stay- and within a reasonable priced taxi fare from reading. Room a bit warm through night and shower difficult to operate but worth it for location and good bed. Nice big TV. Would recommend

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Dartmoor National Park, United Kingdom
Top Contributor
58 reviews 58 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

..breakfast was good. But as for the room..I can't honestly say I have never stayed at a holiday inn hotel so drab, old and in need of a refurbishment like this in some 20 years. We arrived late. But had informed reception in advance of our late arrival. Took some time to find it. Once we did, checked in. Staff... More 

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Guernsey, United Kingdom
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here the night before the Reading Half Marathon. The hotel put on a package that included late checkout (4pm), two bottles of water in the room and breakfast starting at 6.30am on the Sunday morning. The hotel is well located to get to the Madejski Stadium however is quite a way out of the town centre so we... More 

Was this review helpful? Yes 1
Top Contributor
80 reviews 80 reviews
34 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Likes: + Friendly reception staff + Location close to motorway + Onsite restaurant (but did not use it) Dislikes: - Rather expensive room rate for what is provided (£100+) - Long wait while checking in (one person on desk) - Reasonable room-service (but quite expensive e.g. £15 for a falafel burger and food not served hot enough) - Exceedingly slowwwwwwwwwww... More 

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1 review
4 of 5 stars Reviewed 1 week ago NEW

I was there for the Reading Half Marathon. They catered for everything from a late check out at no extra cost to a evening menu especially for the runners (mainly pasta) and the early breakfast including porridge . They were very busy with the number of runners but delivered a excellent service at the reception.

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2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Regularly stay here as ideal for Reading. Quiet room at back of hotel. Room clean and spacious. Great service at breakfast including pancake machine to make your own! Eggs and bacon well cooked and female chef really pleasant and helpful. Young male waiter had a bad hand but was excellent and a real gem. Busy as mothers day but due... More 

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Faringdon, United Kingdom
Top Contributor
56 reviews 56 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was an overnight stay and the hotel was very comfortable, and the staff very friendly. The food in the restaurant for dinner was of an acceptable standard, and breakfast was really good -= but where was the yoghurt? The fire alarm went off early in the morning but the staff were really helpful and kept us informed, so we... More 

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Weston-super-mare, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have just stayed at this hotel in a family room. Cannot fault the cleanliness of the hotel & rooms! Customer service was first class on reception & in restaurant. They couldn't do enough for us to make sure we had a comfortable stay. As soon as we got to reception the boys had pirate packs to keep them entertained.... More 

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Cardiff, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a 'get away from it all' weekend for myself and my girlfriend. We were attracted by the availability of the pool and we'd stayed at this brand of hotel elsewhere previously which had left us with an excellent impression. We weren't disappointed and we found that the room, pool and restaurant were all beautifully clean and well presented.... More 

Was this review helpful? Yes 1
Greater Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My experience in hotel: 1.Location of the hotel is quite ok 2.Staff is very friendly and helpful,especially staff from restaurants. 3.Swimming pool with Jacuzzi , was great and very quiet because there not a lot of people. 4.Room was very small , and everything was very old in it , the bathroom looked very old. The bed was not comfortable... More 

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HIReadingSouth, General Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you so much for your review, particularly for mentioning our wonderful staff and Health Club. I am sorry to hear that you did not find the room to meet your needs. Should you be returning to the hotel in the future, please do not hesitate to contact our Reservations Team on 0118 987 0498, who will be... More 

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