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Holiday Inn Reading - South M4, Jct.11

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Basingstoke Road, Reading RG2 0SL, England
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Holiday Inn Reading - South M4, Jct.11
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Holiday Inn Reading - South M4, Jct.11
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558 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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glasgow, Scotland
Level Contributor
94 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent two nights here as we were going to Henley Regatta. Hotel was easy to find and was near the motorway. Room was spotless and quiet. Breakfast was lovely and you can make pancakes, just to spoil yourself. The staff are very helpful giving us ideas about places to eat in nearby Reading. It only cost a few pounds for... More 

Was this review helpful? Yes
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you so much for your review, I was very pleased to read how much you enjoyed your stay. We look forward to welcoming you back soon. Kind Regards, Paul P Operations Manager More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

This was booked by my company. The room allocated to me faced the slip road so was unable to open the window at night due to the noise. Even with the window closed l could still still hear the traffic. The second night some one had arrived late and proceeded to repeatedly opened and allowed the door to bang shut... More 

Was this review helpful? Yes
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for your review. I was very sorry to learn that you were disturbed by other guests and road noise during your stay, and I would like to offer my sincere apologies. Should you be returning to the hotel in the future, please do not hesitate to discuss this with the Reception Team, who will go through... More 

Dublin, Ireland
Level Contributor
195 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 1 week ago

I had to stay in the Area for two nights last weekend and while I had stayed at the Crown Plaza in Reading before - which was not great I though I would try the Holiday Inn - I am a Platinum Ambassador Member - check in was fast, Hotel a little dated , however the rooms and bed were... More 

Was this review helpful? Yes
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you so much for taking the time to review your recent stay. As the Operations Manager of the hotel, I was very pleased to read how much you enjoyed your stay, and we very much look forward to welcoming you back in the future. Kind Regards, Paul Pichamuthu Operations Manager More 

Gdynia, Poland
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel only for one night, but it was really great experience. The hotel is very modern, well equipped and maintained. The service is very friendly and professional. The restaurant is all right, but might be busy, so book in advance. The bar is great and they even have live music. The rooms are clean and comfortable.... More 

Was this review helpful? Yes
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you so much for taking the time to review your recent stay. I was very pleased to read how much you enjoyed your stay, and we do hope to be able to welcome you abck soon. Kind Regards, Paul Pichamuthu Operations Manager More 

wales uk
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is showing its age, the bathroom is very small and in need of updating. We were greeted by a great receptionist and the room itself was fine. The bed was hard but every one is different. The air conditioning was good. The breakfast was lovely and the service excellent. We did stay in the Hilton the week before... More 

Was this review helpful? Yes
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for your review. I was pleased to read that you enjoyed your stay and that you found the service to be excellent. We very much hope to be able to welcome you back in the future. Kind Regards, Paul More 

wirral
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 1 week ago

First time we have used this hotel ,and will certainly be using it again. Hotel is easy to find once your off the m4.First impression was how lovely it looked clean and well kept ,grounds were well cared for. Walked into the hotel and was given a lovely greeting by staff on reception. Very pleasant and explained everything carefully. We... More 

Was this review helpful? Yes
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. I was very pleased to hear your positive and encouraging feedback regarding the service you have encountered, and to hear how much you enjoyed your stay. We look forward to welcoming you back soon. Kind Regards, Paul Pichamuthu Operations Manager More 

London, United Kingdom
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Often seen as the poor cousin to the other Holiday Inn and Crowne Plaza in Reading.. I have to say that after my first time I staying here when the others was full.. I've actually changed to this as my first choice. The staff really make it. So friendly, really helpful. The breakfast is amazing and the rooms are always... More 

Was this review helpful? Yes
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you so much for your review. I was very pleased to hear your positive feedback regarding the service you have encountered at our hotel, and to hear how much you enjoyed your stay. We look forward to welcoming you back soon. Kind Regards, Paul Pichamuthu Operations Manager More 

Bristol, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Wow! we loved this place. Very friendly welcome, spotless room and some lovely "extras" such as a KitKat and sachet of hot choc as well as normal tea/coffee etc. Pool area was also well maintained including the changing room and facilities in the health club were lovely. The attendant didn't even send me back when I accidentally left my room... More 

Was this review helpful? Yes
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I was very pleased to hear your positive feedback regarding the service you have encountered at our hotel, and to hear how much you enjoyed your stay. Customer feedback forms a vital part of our business, and positive feedback is imperative to inform our staff that... More 

Dubai
Level Contributor
230 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
3 of 5 stars Reviewed 1 week ago

Holiday Inn Reading-South is ideally located at the exit of M4, J11. From Heathrow it takes about 25 min. when M25-M4 are not jammed. Check-In and Check-Out are fast and staff is efficient. Rooms are small but quiet (I had a ground floor room facing the swimming pool) which proved agreeable after a long-haul flight. Breakfast buffet is excellent with... More 

Was this review helpful? Yes
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you so much for your review. I was very pleased to read that you were happy with our facilities and service. We hope to be able to welcome you back soon. Kind Regards, Paul Pichamuthu Operations Manager More 

london
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I've just literally checked into the holiday Inn, despite having a few issues during my past stays. One of which was last week. But has happy to go back knowing it's not something that happens all the time. However upon my arrival this time, I was met my the operations manager who I thought was going to welcome we back... More 

Was this review helpful? Yes 2
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