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Holiday Inn Reading - South M4, Jct.11

3.0 of 5 Hotel   |   Basingstoke Road, Reading RG2 0SL, England
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Ranked #16 of 32 Hotels in Reading
A recent review
5 of 5 stars reviewed 6 days ago
BCGirlie Victoria, Canada
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426 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Victoria, Canada
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were two couples staying 2 nights while visiting the 80's REWIND Music festival in Henley on Thames. This was a great choice. The rooms were very clean and nicely appointed. The staff were efficient and friendly but the best part was the great HOT buffet breakfast. Lots of food included personalized omellettes which started the day off right. So... More

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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I took the kids to their first Rugby match at the Madejski stadium nearby. The staff were really helpful and friendly and I didn't feel that we were being ripped off like I have in other Holiday Inn's. Clean rooms and surprisingly quiet.

Was this review helpful? Yes 1
Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Pleasantly surprised. After a long flight and a short drive from Heathrow we arrived at the Holiday Inn to be greeted by friendly, well trained staff. Check in was friendly and efficient, a young staff member in the corridor helped with bags. The rooms were clean and well presented with water, coffee tea and chocolate. The bathroom although a little... More

Was this review helpful? Yes 1
Reading, United Kingdom
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Yes its a holiday inn and you get what you might expect complete with Reading level prices BUT this holiday inn has the best staff I have personally experienced in a long time and that really makes a difference. They all, in every role, are genuinely warmly friendly and prepared to make a difference with the result that the experience... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Certainly not cheap for what it is but I guess they have a captive market. Friendly and professional staff. Its exactly what you'll expect it to be. The pool is a nice touch. Gym was fine for getting a bead on but not exactly flash. Breakfast was acceptable. Ask for espresso coffee as the house filter stuff is rubbish.

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IHGCare, Guest Relations Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear JCDNZ, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our facility clean and staff friendly and professional. On the other hand,... More

Doncaster, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went here for a weekend break with another couple, it was lovely, the meals in the restaurant were very nice, we had a dinner on the first night and it was three course with good choices the breakfast was buffet style and again very nice with good choice. The staff were friendly and polite. it was a good location... More

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Devon UK
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I attended two day schools with the Open University here and just wanted to do a quick review to say what lovely staff work at this hotel. They are tremendously helpful and courteous, checking out if everything is fine for everyone. The food is great and well presented and the environment really clean. Thank you Holiday Inn,-you should be very... More

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Adelaide, Australia
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed two nights at end of holiday to be close to Heathrow for flight out. Convenient location close to M4 but not affected by roads noise. Staff friendly helpful and efficient. Good off-street parking. Room well appointed and presented with comfortable bed and good air conditioning. Ate in restaurant for dinner and breakfasts. Good food and service but adjoining bar... More

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Washington
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Came with a coach party and enjoyed the stay. Excellent food for the most part and restaurant and bar staff very helpful indeed, thanks Antonio. More staff to clear tables would help Bedroom clean and had air con though disappointed not to get an upgrade as IHG member. Apparently only double rooms for upgrades. (Strange) Didnt have time to use... More

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HIReadingSouth, Front Office Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear ElaineWashington, Thank you for taking the time to review your recent stay with us on TripAdvisor. We truly value your feedback and also your continued loyalty as an IHG Rewards Club Member. I am glad to hear that you enjoyed your stay with us when visiting with a coach party. While it is unfortunate that we were unable to... More

Stockport, UK
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights. Easy to reach from the M4 motorway. Nice clean rooms only on two floors.Nice bar and good choice on the menu of the restaurant. The bar also does food. Reasonably priced. Good service and very friendly staff. Nice swimming pool.

Was this review helpful? Yes
HIReadingSouth, Front Office Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear margaretpat, Thank you for taking the time to share your feedback on TripAdvisor. I was delighted to read your review and I have shared your comments with the team as well. I am glad that you got the opportunity to try all the hotels facilities and I do hope that I will be able to welcome you back to... More

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Additional Information about Holiday Inn Reading - South M4, Jct.11

Address: Basingstoke Road, Reading RG2 0SL, England
Phone Number:
Location: United Kingdom > England > Berkshire > Reading
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Reading - South M4, Jct.11 3*
Number of rooms: 202
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Also Known As:
Holiday Inn Reading - South m4, Jct.11 Hotel Reading
Reading Holiday Inn

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