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pentahotel Reading

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Oxford Road, Reading RG1 7RH, England
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pentahotel Reading
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pentahotel Reading
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867 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Heemstede
1 review
5 of 5 stars Reviewed 2 days ago NEW

Nice hotel in the center of Reading - friendly staff, not too crowded, clean rooms. A minibar would have been nice, but hey :) Bit weird you want at minimum a 200 character review, but that's not the hotel's fault I'm sure.

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ph_Reading, Manager at pentahotel Reading, responded to this review

Thank you for taking the time to write your review. I am delighted to read that you had a great time with us and that the team looked after your during your stay. I will be sure to pass your feedback on to the housekeeping team regarding your room too. We hope you will be able to come back and... More 

North Wales, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

I found ALL the staff extremely helpful (particularly Steve, who was indispensible in sorting out swiftly a couple of teething problems you inevitably have on the first day). Very professional and efficient. All food was outstanding. I did not go beyond the hotel (due to work commitments). If there was one small point I, personally, would say that I found... More 

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ph_Reading, Manager at pentahotel Reading, responded to this review

Thank you for taking the time to write your review. I am really pleased to read that you had a great with with us whilst at your conference that was also held in our hotel. I will be sure to pass your kind words on regarding the delcious food to our kitchen team who I know will be really pleased.... More 

Kent, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I confess I choose the Pentahotel only because it was the only hotel in Reading available to me by my company, but what a great choice. The hotel "lobby" is part of the bar, which itself is cozy with separate areas to sit and chat. The beds in the rooms are firm, but the pillows soft, and the small toiletries... More 

Review collected in partnership with this hotel

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ph_Reading, Manager at pentahotel Reading, responded to this review

Thank you for taking the time to write your review. I am pleased to read that you had a comfortable stay with us and made full use of our pentalounge whislt in the hotel....it really is a lovely place to sit and relax at the end of a hard day! Great to read that you enjoyed our ridiculously comfy beds... More 

Köln, Germany
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 days ago NEW

I had a buisiness trip to Reading and the Pentahotel was the only one left over in our internal travel System, I was not familiar with the chain of Hotels, but I found it to be very pleasant, clean, great atmosphere and great staff, was a Little bit confused with the bar and reception being one and the same, but... More 

Review collected in partnership with this hotel

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ph_Reading, Manager at pentahotel Reading, responded to this review

Thank you for taking the time to write your lovely review on your recent stay with us here at Pentahotel. I am so pleased to read that the team looked after you well and you enjoyed our pentalounge area to its full. Our pentalounge has been designed so that you feel relaxed from the moment you arrive to the moment... More 

Birmingham
1 review
3 of 5 stars Reviewed 2 days ago NEW

Beds are good but décor in the rooms is tired & often looks grubby despite being clean. Mine had bleach stains on the carpet next to a deep burn mark right in the middle of the relaxing area by the desk, this was very off-putting & did not feel good at all!

Review collected in partnership with this hotel

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ph_Reading, Manager at pentahotel Reading, responded to this review

Thank you for taking the time to write your review. I am pleased to read that you enjoyed the bed but found the decor not to your satisfaction. Please be assured that this will be looked into and that our housekeeping and maintenace team strive everyday for perfection, so am sure they will take your feedback on board and do... More 

Belfast, United Kingdom
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is not located in a particularly nice area and it was a bit worrying walking through some areas to get to it. Entering reception is like entering a night club. Reception and the bar are basically a shared area. They seem to pump aftershave into the air, really strong smell around reception. Checkin was generally friendly and efficient.... More 

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ph_Reading, Manager at pentahotel Reading, responded to this review

Thank you for taking the time to write your review. I am sorry to read that you did not enjoy our town centre location. I appreciate that been in the town centre can be busy and not to everyone liking, but please be assured that Reading is a nice place to visit with excellent facilities for everyone to enjoy. As... More 

Manchester, United Kingdom
Contributor
19 reviews 19 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I attended a reunion which was being held at the Penta Hotel on 18th April. We booked in for two nights, so arrived on 17th. What a smart and welcoming place it is, with equally smart and welcoming staff. A lovely, comfortable room. Enormous, comfortable bed. Excellent breakfast. Prime location for visiting the shops and other scenic... More 

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ph_Reading, Manager at pentahotel Reading, responded to this review

Thank you for taking the time to write your review on your recent stay with us. I am delighted to read that you and your party had a great stay with us, and made full use of our restaurant and bar areas. It is great to read that you enjoyed our delicious menu and will be sure to pass your... More 

Southampton, United Kingdom
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

Starting with a positive - the room was lovely, spacious and clean with a huge bed, comfy pillows and an excellent bathroom with a waterfall shower. The hotel itself has lots of space to socialise and relax downstairs with a nice atmosphere, until you interact with the staff. On arrival we waited 15 minutes at the bar to be served... More 

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ph_Reading, Manager at pentahotel Reading, responded to this review

Thank your for taking the time to write your review, I am just sorry to read that your whole experience did not live up to our normal high quality. I am grateful for your time on the phone today to discuss your issues and am pleased that we had a good conversation and discussed your points in detail. Please take... More 

Bracknell, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Great facilities for a night away with friends. Loved the fact we could stay til 3pm! Would have been great if cocktails could be served in afternoon!! Apparently not!! Great location and friendly staff.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ph_Reading, Manager at pentahotel Reading, responded to this review

Thank you for taking the time to write your lovely review. It is always great to read that our guests enjoy our facilites and the next time you come back please be assured that our afternoon cocktails will be waiting for your tastebuds! Best wishes Steve and the Pentahotel Team. More 

Witney
1 review
4 of 5 stars Reviewed 6 days ago NEW

Clean comfortable room free wifi hot powerfull shower was on the top floor at the back so pretty quite from outside just noisey door slams from other guests overall enjoyable stay Bar a bit exspensive for shorts we thought

Review collected in partnership with this hotel

Was this review helpful? Yes
ph_Reading, Manager at pentahotel Reading, responded to this review

Thank your for taking the time to write your review. I am pleased to read that you made full use of our extensive wifi acorss the hotel, and that our showers lived up to their reputation....they really are great. We are currently addressing any doors that need attention to make them nice and quiet so thank you for pointing this... More 

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