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Pentahotel Reading

4.0 of 5 Oxford Road, Reading RG1 7RH, England
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Pentahotel Reading
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710 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Enjoyed my stay in Penta Hotel even after night mare check in ......... Rooms are clean and tidy nice shower rooms. Food and service was fantastic . Just like to wish staff a Merry Christmas and a Happy New Year. Cheers Richard

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Pembrokeshire
1 review
5 of 5 stars Reviewed 6 days ago NEW

an attractive hotel with friendly, helpful staff. Pleasing room with comfortable beds and rain shower. Lifts are a great help. breakfast extensive and delicious if expensive.. my only complaint is no tea or coffee making facilities in room. pleasurable stay, will return

Review collected in partnership with this hotel

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Box
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed following my works Christmas Party. The party was amazing with great food an amazing atmosphere and dancing until the early hours. The rooms were spotlessly clean and very modern and comfortable.

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Bad: thinish walls, heating not sufficient...guy was at the door in five mins, assessed it, we didn't want a new room so he came back with a blow heater which was perfect. Good: Good staff,solid comfortable supersized bed,very good shower, free toiletries,clean,nice decor,buffet breakfast included proseco on ice, smoked salmon bagels,freshly ground coffee and all the usuals-best brekkie ever and... More 

Was this review helpful? Yes 2
ph_Reading, Manager at Pentahotel Reading, responded to this review

Thank you very much for your review. I was delighted to read how much you enjoyed your time with us. We look forward to welcoming you back in the future. Best wishes, James Gardiner – Hotel Manager More 

Aldershot
1 review
5 of 5 stars Reviewed 1 week ago NEW

Very well positioned hotel, close to restaurants and shops. Comfortable room, lovely lounge area and bar and the staff were pleasant, polite and helpful at all times. Would definitely go back there again and highly recommend The hotel to anyone visiting Reading.

Review collected in partnership with this hotel

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ph_Reading, Manager at Pentahotel Reading, responded to this review

Thanks very much for your lovely review. Hope to see you again soon. Best wishes, James Gardiner – Hotel Manager More 

Reading
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I stayed at Penta for my Christmas party. I waited a long time to check in. My room was absolutely boiling hot despite turning the air conditioning off and down. I was disappointed that most of the staff I spoke to didn't understand what I was saying, even though this was simple English.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ph_Reading, Manager at Pentahotel Reading, responded to this review

Thank you for your review. I am sorry that you had a few challenges with your stay. I was pleased we were able to allocate you a room even though you arrived before our standard check-in time. Your comments are noted and appreciated and we will review them as a team. Best wishes, James Gardiner – Hotel Manager More 

Reading, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I stayed here after a work Christmas Party. The room was lovely, bed seemed huge and the breakfast was lovely. I cannot recommend this hotel enough. The location is a little noisy at night but ok apart from that. Would have preferred more choice in pillows , just a personal thing.

Review collected in partnership with this hotel

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ph_Reading, Manager at Pentahotel Reading, responded to this review

Thanks very much for your review. I am very pleased to see you enjoyed your time with us. Looking forward to seeing you again in the future. Best wishes, James Gardiner – Hotel Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

I stay here most weekends with work and it's amazing staff are very helpful and attentive and receptionist Christina is a diamond and always very happy highly recommend this hotel food is lovely and great service and the bar area is very relaxing overall A***

Was this review helpful? Yes
ph_Reading, Manager at Pentahotel Reading, responded to this review

Hi Daniel. Thanks very much for your fantastic review. That’s lovely feedback and particularly for Cristina. Thank you and looking forward to seeing you again soon. Best wishes, James Gardiner – Hotel Manager More 

Haslemere
1 review
1 of 5 stars Reviewed 1 week ago

I have stayed at the Penta at least 12 times this year. My colleagues also use the hotel. This was a rough experience, as I paid £139 and the room was too hot to sleep in. To compound matters the air conditioning didn't work so I had to open the window and the noise from the road was significant. Really... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ph_Reading, Manager at Pentahotel Reading, responded to this review

Thank you very much for your feedback and my apologies for the fact that you did not personally have as comfortable a stay as you would have liked. I have sent you a message off-line and look forward to discussing and resolving your concerns to your satisfaction. Best wishes, James Gardiner – Hotel Manager More 

Boston, Massachusetts
1 review
1 of 5 stars Reviewed 1 week ago

I was there 4 years ago. Back then; Wifi was poor, rooms small; TV small. Minimal HD stations. Free PayTv did not work. Fast forward to last week.. Same issues. Wifi is .1 mbp for the 60 minute free. If you pay 10 GPB you get high speed. Well, that's a lie. You get 3mbs. Or you can use meeting... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ph_Reading, Manager at Pentahotel Reading, responded to this review

Thank you very much for your feedback and my apologies that you did not have the most positive experience with us. I have sent you a message off-line and hope to speak to you soon to resolve your concerns and outline our planned actions in response to your comments. Best wishes, James Gardiner – Hotel Manager More 

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Additional Information about Pentahotel Reading

Address: Oxford Road, Reading RG1 7RH, England
Phone Number:
Location: United Kingdom > England > Berkshire > Reading
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pentahotel Reading 4*
Number of rooms: 206
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Also Known As:
Reading Penta Hotel
Renaissance Reading
Renaissance Hotel Reading
Hotel Style:
#7 Luxury Hotel in Reading
#9 Family Hotel in Reading
#10 Business Hotel in Reading
#11 Romantic Hotel in Reading

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