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All 32 Reading hotels

Crowne Plaza Hotel Reading

4.0 of 5 Hotel   |   Caversham Bridge Richfield Ave, Reading RG1 8BD, England (Formerly Holiday Inn)
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77%
Ranked #8 of 32 hotels in Reading
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Mary S Truro, United Kingdom
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471 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
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English first
Truro, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Only stayed the one night but made the most of the facilities. The hotel is in a great location, by the Thames. Fortunately for us the sun was shining and we were able to make the most of it and sat outside enjoying a glass of wine and our lunch whilst watching the swans and rowers go up and down... More

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UK
Contributor
15 reviews 15 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for two nights on business and really enjoyed my stay. I had a great view of the river and the room was nicely decorated with everything I needed. Bit of a shame however that the river seating area was not utilised for the bar, I would have enjoyed to have a beer sitting outside by the river.... More

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed for our Anniversary. Great view from room, clean room and very friendly staff such as Farooq, Gilian(breakfast) and Fiya. They made our stay.😃 breakfast was fresh n hot, we really enjoyed it. Will be back soon.

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Guest We thrive to create exceptional and unforgettable experience for our Guest, particularly, if you here on your special day “Wedding Anniversary”, and glad to see that Farrukh, Gillian, Faye and the Crowne Plaza Team made your stay worthwhile. Thanks for such a positive review about the Hotel and really happy to see that you will be back soon.... More

Dartmoor National Park, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for one night before a business meeting in London. The hotel was in a lovely spot, right by the river with a great open restaurant with a terrace. The Thames view was perfect for our stay as the weather was good. Imagine in the summer months it would be overtaken somewhat with Mosquitos but still a bit too... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Guest Thanks for your review about the Hotel, as I can see from your comments that overall the service was excellent and staff were friendly and helpful. We want to thank you for your business and for bringing your concerns to our attention; I learn from your constructive feedback that the areas of your concern is something that could... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed here on Friday night, in an Executive room after spending the evening at a Ball. Whilst I arrived late, I was swiftly checked in by the attentive and friendly night-staff before retiring to a comfortable room with a beautiful view over the Thames. I had a great nights sleep, in a very tidy and immaculate room! I must... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Guest Thank you so much for taking the time to share your experience and writing such a positive review, it’s great to see that you highly recommend our Hotel. “The swiftness at check in by the attentive staff, comfortable room with a beautiful view, followed by a great night’s sleep and a delicious breakfast”, is all that matters to... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

Booked a standard twin room at a reduced rate several days before the weekend for myself and a friend. My previous experience of twin rooms led me to not expect much, but the room was very good! Yes, it was compact, but in a well designed way. There was an iron & an ironing board in the wardrobe and a... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Guest Thank you so much for taking the time to share your experience and writing such a positive review, it’s great to see that you thoroughly recommend our Hotel. Our breakfast buffet serves plenty healthy energy to keep you going for the entire day. I am sure the next time you stay with us; you will certainly have your... More

Yorkshire
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a long weekend, whilst visiting my son. The hotel is large and comfortable, staff very pleasant. Let us have a late check out. The pool area is nice, sauna, and steam room and Jacuzzi all in working order. small gym, but good equipment. The room was clean and comfortable. Breakfast was good with a selection of the... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Guest “We want to thank you for your business and choosing Crowne Plaza Reading as your preferred Hotel”, thanks also for recognising the product and service that we offer. As I can see from your comments, that you explored the venue and made the most of the surroundings, especially the scenic River Thames. So, another visit from you this... More

London, United Kingdom
Top Contributor
151 reviews 151 reviews
98 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed 1 week ago

I arrived late and was upgraded to room 212 with a great view over the river and very large balcony area. The hotel has free parking and WIFI and my room had a nespresso coffee machine, water, a good set of amenities and comfortable bed. Breakfast was OK - the quality was not great but plentiful. Coffee could be better.... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Guest Thank you so much for taking the time to share your experience and writing such a positive review, I am pleased to see that the team recognised you as an IHG Reward Member. Happy to hear that you liked our product, the river view from your room and the bed was comfortable. We will endeavour to implement the... More

1 review
5 of 5 stars Reviewed 1 week ago

Wonderful view of the Thames from our balcony. A tranquil haven in a busy town. Excellent room, spacious comfy bed, good and varied supply of toiletries also a very good variety of teas, coffee, chocolate. Very good breakfast to round off our stay. Many thanks to your helpful staff.

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Guest As I can see from your comments, that your stay at the Crowne Plaza Reading was truly flawless, supported by the helpfulness of staff, quality of room, breakfast, amenities and a comfy bed! Thanks for sharing your thoughts and writing such a positive review. I am confident that a future visit to our Hotel will reflect “our continuous... More

Rennes, France
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked in that hotel because we already booked a while ago in the Crowne Plaza St James hotel in London, and we had been stunned. This time was different. The surrounding of the hotel are very nice, with the Thames river just in front of the hotel. We booked an executive room, but it was a bit smaller than... More

Was this review helpful? Yes
Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Guest Thanks for bringing your concerns to our attention. You deserved better –from us last week and sorry we let you down. Nothing is more important than regaining your trust and all of us here hope you will give us the opportunity to once again welcome you back to our Hotel. I have shared your concerns with the relevant... More

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Additional Information about Crowne Plaza Hotel Reading

Also Known As:
Crowne Plaza Reading
Reading Crowne Plaza
Address: Caversham Bridge Richfield Ave, Reading RG1 8BD, England (Formerly Holiday Inn)
Phone Number:
Location: United Kingdom > England > Berkshire > Reading
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Reading
#8 Business Hotel in Reading
#11 Family Hotel in Reading
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel Reading 4*
Official Description (provided by the hotel):
This 4 star hotel in the heart of Reading on the banks of the River Thames provides a tranquil venue easily accessible from the M4, London Heathrow Airport and London Paddington Station. We offer 200 complimentary parking spaces on site. The local area offers the Oracle shopping centre and Vue Cinema, an array of restaurants, the Thames Valley Business Park, Green Park and Madjeski Football Stadium (home of Reading Football Club).As a guest at the Crowne Plaza Hotel in Reading you have full access to the Revive Health Club and Spa with indoor pool. The modern spa offers a wide selection of Elemis treatments. Bedrooms at the Crowne Plaza Reading are spacious with soft and earthy decor, seriously comfy beds with work desks and high speed internet access. Our Acqua Restaurant serves modern British cuisine sourced from local suppliers. You can also enjoy a lighter or healthier meal in the lobby bar or terrace overlooking the River Thames. 24HR Room Service is also available for those guests arriving late or departing early The Caversham Business Suite is a self contained Meeting Centre for conferences and private dining. All rooms offer natural daylight and a private terrace overlooking the River Thames. The Crowne Plaza Hotel Reading is an ideal wedding venue licensed for Civil Ceremonies and can cater for banqueting or private parties in Reading for up to 180 people. ... more   less 
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