We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 53 Reading hotels »

Crowne Plaza Hotel Reading

4.0 of 5
Caversham Bridge Richfield Ave, Reading RG1 8BD, England (Formerly Holiday Inn)
Hotel amenities
Special offer
Save on Hotel Packages!
Crowne Plaza Hotel Reading
Ranked #15 of 53 hotels in Reading
4.0 of 5 stars 158 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

158 reviews from our community

What travelers say about this hotel
  • Club lounge(7)
  • Very nice(7)
  • Next morning(4)
  • Really good(3)
  • Fried eggs(3)
  • Reception staff(3)
  • Executive room(3)
  • FREE parking(3)
  • Air conditioning(3)
Traveler rating
    44
    67
    28
    9
    10
Only show reviews for Family (24) | Couples (60) | Business (48)
Date Rating
San Jose, CA
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 11, 2012

I have stayed here numerous times over the past several years, and it is one of my favorites in the Reading area. I am a platinum member, so perhaps I stay here most frequently is that it is the areas nicest IHG hotel, and I love the hotel points. As stated, the hotel is situated on the picturesque Thames River,... More

Was this review helpful? Yes
SLippinghof, General Manager at Crowne Plaza Hotel Reading, responded to this review
May 12, 2012

Dear Reviewer, Great review! Thank you for much for your comments. Sadly, the local bird life seem to like our property as much as you do and unfortunately they do sometimes make their presence known in a rather large way! Whilst we are unable to do anything about the birds I am thrilled to hear that my team offered to... More

bridgwater
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 10, 2012

Stayed here 5th May for two nights and I must say its the staff that makes this CP good . I booked a club room and on checking in was advised I had been given one of the ones with a balcony ....nice touch , I am pcr platinum so perhaps it was for that as no discount vouchers for... More

Was this review helpful? Yes
SLippinghof, General Manager at Crowne Plaza Hotel Reading, responded to this review
May 12, 2012

Dear Reviewer, Thank you for taking the time to write such wonderful comments about our team. They are all a real asset to us and I am pleased to hear that you found them to be 'excellent'. Each Club Lounge is stocked slightly differently and we only offer alcoholic beverages during the evening. We have also revamped our Club Lounge... More

1 review
3 of 5 stars Reviewed April 29, 2012

We stayed at this hotel for a 'relaxing' break. Unfortunately the club lounge was never stocked, dinner took hours even with the restaurant empty and the staff were rude. The location and rooms are good. The spa is lovely. It's a shame about the rest. I did take the time to leave my mobile number and write a letter outlining... More

Was this review helpful? Yes
SLippinghof, General Manager at Crowne Plaza Hotel Reading, responded to this review
May 1, 2012

Dear Reviewer, Thank you for your comments. I am sorry that you did not receive a response. If you would be kind enough to contact the hotel on 0118 925 9900 the Manager on duty will be more than happy to take your call. Kind regards, More

Worksop, United Kingdom
Senior Contributor
39 reviews 39 reviews
Reviews in 35 cities Reviews in 35 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 29, 2012

This hotel is located a 15 minute walk away from the centre of Reading on the bank of the very picturesque River Thames. It's therefore a good compromise location for the town yet away from the noise and bustle that's present in any city centre. It's also only a 10 minute walk from the train station. The reception area, restaurant... More

Was this review helpful? Yes
SLippinghof, General Manager at Crowne Plaza Hotel Reading, responded to this review
May 1, 2012

Dear Reviewer, Thank you for taking the time to write such an in depth review of our hotel. It's not often that we get such detail. I am very pleased to hear that your overall experience was an enjoyable one and appreciate your comments regarding our restaurant. Our chefs are currently working on a new restaurant menu and today we... More

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 26, 2012

A good hotel next to the river Thames. Our room upgrade gave us a balcony over looking the Thames which was much appreciated. The room was comfortable and of a good standard. The bathroom was clean and well appointed. Our only down side was the breakfast which was only average. The selection of food was not as good as other... More

Was this review helpful? Yes
SLippinghof, General Manager at Crowne Plaza Hotel Reading, responded to this review
April 28, 2012

Dear Reviewer, Thank you for your womderful comments. I am sorry that you did not enjoy our restaurant. Our chefs are currently working on a new menu and I am confident that we will provide a better selection of food during your next visit with us. Kind regards, More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 17, 2012

My husband and I stayed here for one night. The room was lovely and the staff were friendly. We used the pool, we were a bit disappointed that the jacuzzi was out of order, but it wasn't the end of the world. We had our evening meal in the restaurant. It was about £20 for the steak which we had,... More

Was this review helpful? Yes
SLippinghof, General Manager at Crowne Plaza Hotel Reading, responded to this review
April 18, 2012

Dear Reviewer, Thank you for your kind comments. We were under staffed in the earlier part of the year however we have increased our staffing levels and are continuing to take on new recruits. Our jacuzzi has been fixed and I do hope that you are able to take advantage of it during your next stay with us. I am... More

UK Southampton
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 16, 2012

If you have to stay in Reading then the hotel is nice enough and goodish value, there is also a spar you can use but its quite busy/small for a hotel of this size.. The hotel has a secure car park which is gated. I did have room service and the reason I didnt give the hotel 5 stars was... More

Was this review helpful? Yes
See 2 more reviews by PrinceyNaz for Reading
SLippinghof, General Manager at Crowne Plaza Hotel Reading, responded to this review
April 17, 2012

Dear Reviewer, Thank you for your comments. I am sorry to hear that you found your chips to be soggy but am pleased to hear that you would stay with us again. I am surprised that you did not like the area in which our property is located. We are in a prime location in Reading with unique views across... More

Thatdham, Berkshire
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 9, 2012

We have just returned from this hotel and I am giving 4 stars for the accommodation and customer service but as for the food – it was truly diabolical, highly overpriced and extremely poor service. We purchased a special deal which included dinner bed and breakfast. We sat at the table and ordered our food at 6.40pm and it was... More

Was this review helpful? Yes
SLippinghof, General Manager at Crowne Plaza Hotel Reading, responded to this review
April 12, 2012

Dear Reviewer, Thank you for your comments. I am sorry to hear that you did not enjoy your meal. This is not what we expect of our 2 rosette rating. Please be assured that I have spoken with our kitchen and restaurant teams and hopefully this situation will not happen again. I am pleased to read that you found our... More

Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2012

I selected this hotel on the price. I did not see the reviews before I stayed. All I can say is the hotel is fantastic !!! The staff was exceptionally polite and could not do enough for me and my family. The swimming pool is a good size and my children had a lovely time. We had two interconnecting rooms.... More

Was this review helpful? Yes
SLippinghof, General Manager at Crowne Plaza Hotel Reading, responded to this review
April 12, 2012

Dear Reviewer, Fabulous comments! Thank you for taking the time to write such a glowing review. I very much look forward to welcoming you back to the hotel in the very near future. Kind regards, More

Helsinki, Finland
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 7, 2012
1
person found this review helpful

I was on a business trip in Reading and I took my family along. I just felt that the level and quality of service were not of the standing of a normal Crowne Plaza. Several example that come to my mind: The glasses at the breakfast are dirty. We got a high chair for our baby during breakfast, it was... More

Was this review helpful? Yes
SLippinghof, General Manager at Crowne Plaza Hotel Reading, responded to this review
April 12, 2012

Dear Reviewer, Thank you for your comments. I am sorry that you were not satisfied with your stay with us. Unfortunately we do have an ongoing issue with our Club Lounge fridge and we are working towards getting it fixed. There is no excuse for dirty glasses, dishes and high chairs and I have spoken with our restaurant and kitchen... More

Travelers who viewed Crowne Plaza Hotel Reading also viewed

Hilton Reading
4.5 of 5 stars 194 Reviews
Reading, Berkshire
Show Prices ABS:HotelCheckRates-d1438816?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Novotel Reading Centre
4.5 of 5 stars 291 Reviews
Reading, Berkshire
Show Prices ABS:HotelCheckRates-d608186?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Premier Inn Reading - Caversham Bridge
4.5 of 5 stars 64 Reviews
Reading, Berkshire
Show Prices ABS:HotelCheckRates-d193791?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 53 hotels in Reading, ranked by popularity »

Been to Crowne Plaza Hotel Reading? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Crowne Plaza Hotel Reading

  • Crowne Plaza Reading
  • Reading Crowne Plaza
Address: Caversham Bridge Richfield Ave, Reading RG1 8BD, England (Formerly Holiday Inn)
Price Range: $$

Owners: What's your side of the story?

If you own or manage Crowne Plaza Hotel Reading, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Crowne Plaza Hotel Reading
Show the lowest price for this hotel (from our partners)
Show Prices