Lovely setting by the Thames, and equally nice inside. The staff were pleasant and the facilities in the hotel were what you would expect from a 4 star hotel i.e. good. There was nothing outstanding but its all ok. If you are planning on taking children just be aware that the family rooms are dire. They are standard size with... More

Went on a biz trip. 88 pounds, and an extra 10 pounds for a really good breakfast. As a platinum club member I had an upgrade to an exec room - nice. Good spa too. More

We try to always stay in Holiday Inns / Crown Plaza hotels as we collect priority club points for our annual holiday. Booked here as liked the look of the hotel and being based on the river. We booked an executive room and we were upgraded to a room with a balcony which overlooked the river. Lovely views but when... More

Only a few years old, the hotel occupies an enviable position beside the River Thames at Reading. The rooms are spacious and well equipped, and the lobby, bar and restaurant were immaculate. Breakfast buffet of both hot and cold foods was excellent, and the receptionist Christobelle is a gem. All staff wer friendly and helpful, and would happily return to... More

From our arrival the staff were more than helpful. The hotel is beautifully decorated, rooms smaller than normal but perfectly fitted and laid out. Breakfast not bad but an extra. Perfectly positioned on the banks of the Thames and ten minutes walk into Reading town centre. Free wifi helpful for writing live reviews. Would recommend this hotel to all. No... More

We have stayed here often, mainly at Christmas. It is well-situated (on the banks of the Thames and by Thames footpath) and a shortish walk from Reading town center, which is great for shopping. Bizarrely, our sleep was disturbed a bit by the noise of the vaste numbers of swans and geese which gather at this point on the river... More

I stayed here for one night while attending a business meeting. On arrival I was checked in quickly by the duty manager a French lady who was really the star of the whole show, a couple of issues needed resolving and she went the extra mile for me. My room was OK, looking over the river. For an executive club... More

did not stay in the hotel but spent a delightful morning in the spa, lovely pool and jacuzzi. Then a couple of hours of pampering in the beauty salon. pleasant surroundings,friendly and lovely service and good value More

Took a 3 night New Year's break at this hotel. There was no managerial staff on duty and the standard of service was appalling. Complaints at the front desk were met with a shrug of the shoulders. The food was served 'canteen style' causing problems for the very elderly guests who had to queue for far too long to receive... More