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Crowne Plaza Hotel Reading

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Caversham Bridge Richfield Ave, Reading RG1 8BD, England (Formerly Holiday Inn)
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Crowne Plaza Hotel Reading
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758 Reviews from our TripAdvisor Community

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Maastricht, The Netherlands
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is one of the older Crowne Plaza properties, but is very well located, easy to walk ~ 10 minutes from the train station and close enough to all of Reading's amenities. Unfortunatly, the site is undergoing extensive renovation currently which sees a number of facilities moves and or compromised to account for this. When I stayed, old marble... More 

Helpful?
Thank cpawley
Melbourne, Australia
Level Contributor
140 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Typically high standard Crown Plaza rooms but this place also offers very good service and nice leisure facilities. Major renovations going on to their lounge, bar and restaurant area so for now it's all in packed into a rather lacklustre ballroom where the menu was basic and the food only ok. It's in a really nice spot by the river... More 

Helpful?
Thank Glyn W
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Me and my husband stayed at the hotel for one night, it is a fantastic hotel with excellent service. The hotel itself is clean and nicely done. We had a room with a balcony overlooking the thames...beautiful! Thank you to everyone at the hotel.

Helpful?
Thank SatAndKaren
Marco S, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Sat and Karen, we are really delighted to know that you had such a good stay here with us. Your kind comments will be surely shared with all the team and we will all be looking forward to welcoming you back in the future. Best Regards More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This Hotel is Absolutely Lovely!! From the time I checked in....Reception greeted me Warmly and they were most knowledgeable of the area. Every morning I was greeted with welcoming smiles from the restraunt staff, the service was wonderful. Even as I passed the housekeeping staff working they were very pleasant. My room was Excellent! Nice size room, comfy bed, free... More 

Helpful?
1 Thank Christina H
Marco S, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Christina, we really appreciate your kind words and it makes us happy and proud knowing the your experience was of the standards you expected. We hope we will welcome you again here at Crowne Plaza reading in the future and we will do our best to deliver another memorable stay. Best Regards More 

Oxford
Level Contributor
111 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My Wife & I stayed here over Christmas whilst visiting family locally. Received a warm & friendly welcome on arrival & check in was efficient. Our room was clean & comfortable & there were no housekeeping issues. However, our package included lounge access. Considering it was Christmas there was not one decoration in sight, the room was cold & the... More 

Helpful?
3 Thank timetravellerOxford
Marco S, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Timetraveller, Thank you very much for taking the time to share your feedback with us. We are disappointed inn knowing that we did not met your expectations in this occasion and that your stay wasn't as enjoyable and memorable as it should have been. We are reviewing our Christmas offering for this year and obviously décor and atmosphere will... More 

Altrincham, United Kingdom
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a great time at the Crown Plaza Reading, although the weather was chilly and drizzly the whole weekend. The Hotel was warm and friendly all the staff helpful and happy to serve from George at front of House, the new young waitress from Poland, who didn’t speak English too well but had a great time trying and made... More 

Helpful?
Thank Alan W
Marco S, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Alan, we really appreciated your kind comments regarding your last stay. We are very happy that we met your expectation and you will be glad to know that we are already working on planning the next New Year's Eve event and surely décor and theming will be in our focus and we will be delighted to see you back... More 

Luton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This has to be the best stay I've had compared to the other hotels I've been at. When I walked in I was created really well by front office staff. I liked how they have apples and water at the reception. Not a lot actually do that. I liked all the features in my room especially the heater mirror in... More 

Helpful?
Thank Jayminmehta
Marco S, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Jayminmehta, Thank you very much for taking the time to share your feedback with us. We are really happy to know that you enjoyed your stay. We are a bit disappointed that we missed your room service order but rest assured that we have worked towards avoiding this from happening in the future. We will look forward to welcoming... More 

Gloucester, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Brilliantly located close to the town centre. Stayed in a club lounge exec room. Fantastic bed and an overall great room. Quality views of the Thames from the room. Food and drink of the highest quality, prices a little high but nothing more than what you would expect. Would definitely stay again, highly recommended.

Helpful?
Thank WillCook86
Marco S, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear WillCook, Thanks for sharing your positive feedback with us. It is a great pleasure to know that we met your expectations on this occasion. We always strive to provide the highest standards of service and we are very happy to see that we have made your stay and excellent one. We will be very happy to see you back... More 

Bradford, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here with family for two nights over the Christmas period and we had a lovely break. The staff were really very friendly and helpful and the food was fantastic. I think one of the best things was the location of the hotel. It's really picturesque next to the river and a pleasant walk into Reading centre. The kids loved... More 

Helpful?
Thank nikki549
Marco S, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Nikki, we really appreciate your positive feedback and make us proud knowing that we made your experience memorable and that you enjoyed staying with us. It would be a pleasure to welcoming you back in the future. Best Regards More 

Prague, Czech Republic
Level Contributor
144 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The Crowne Plaza hotel is a nice hotel located in a good part of the city...you can get to the city centre in few minutes. Rooms are a little bit old but very big. Service is really nice. Breakfast is really good. Recommended!

Helpful?
Thank GoffredoBulli
Marco S, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Turistiperpraga, I was really happy to read you kind words. We always strive to provide the best service possible and it seems that on this occasion we have met your expectations and made your stay memorable. I will share your comments with all the team and we will look forward to seeing you again here at Crowne Plaza Reading.... More 

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