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All 32 Reading hotels

Crowne Plaza Hotel Reading

4.0 of 5 Hotel   |   Caversham Bridge Richfield Ave, Reading RG1 8BD, England (Formerly Holiday Inn)
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78%
Ranked #8 of 32 hotels in Reading
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
ladytraveller35 Welwyn Garden City, United Kingdom
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522 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
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English first
Welwyn Garden City, United Kingdom
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed for 2 nights when attending a family wedding, a number of rooms had been prebooked so we had no choice in what we got. Fortunately it was agt the back of the hotel & not overlooking the busy/noisy road but we had no view, just the roof over the dining area. The decor was a bit dated and... More

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Dublin
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Crowne Plaza for 2 nights mid July with my daughter. It was really hot at the time so we really really appreciated the air conditioning after a day shopping and walking around town. Staff are great - especially the household staff who are really friendly. Positives: We had a lovely half hour mini cruise up the... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear MaryTDublin Thanks for your positive review about your recent stay; I am really pleased to see that you had a very restful stay at the Crowne Plaza Reading; our Staff are certainly delighted to be recognised –especially the housekeeping team! Thanks for bringing your concerns regarding the pool timings, I agree that this should be mentioned on the website... More

London
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Close to Reading town centre and train station. I checked in here for a relaxing weekend and it didn't disappoint me.The room was very large, clean and had a stunning river view from my balcony. The food from the restaurant was exquisite. And we manage to have our dinner overlooking the river. What a view. There's a spa, gym and... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear MissLi77 Thanks for such a positive review about the Hotel and really happy to see that you had a relaxing weekend stay at the Crowne Plaza Reading. We thrive to create exceptional and unforgettable experience for our Guest, and glad to see that Farrukh made your stay worthwhile. I have shared your comments with the team and they are... More

North Yorkshire, England
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice hotel. Good swimming pool. Helpful, pleasant staff especially Andy Williams. Very pleasant and relaxing place to stay and work. Convenient location. Super walks along the Thames and views of boaters and ducks!

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear JKirsten We want to thank you for your business and choosing Crowne Plaza Reading as your preferred Hotel”, thanks also for recognising the product and service that we offer. As I can see from your comments, that you explored the venue and made the most of the surroundings, especially the scenic River Thames. Andy and Maria are both fantastic... More

York, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel was a great disappointment,we have stayed at several crowne plazas around the country and abroad and can categorically say this is the worst value one we have stayed in.The canapés or the evenings on the Friday and Saturday comprised of tortillas and dips!Lots of care and attention there, but on the Thursday that we were there they also... More

Was this review helpful? Yes 1
Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear pagey49 Thanks for bringing your concerns to our attention. You deserved better –from us last week and sorry we let you down. Nothing is more important than regaining your trust and all of us here hope you will give us the opportunity to once again welcome you back to our Hotel. I have shared your concerns with the head... More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

stayed on a Saturday for a wedding reception and was very impressed. The approach from the M4 doesn't exactly inspire confidence as you weave through a series of industrial estates and arrive at a car part with a high fence. But, its another world as you get to reception and can see the Thames from the desk with the terrace... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear GeraldP What a lovely review! Thank you so much for taking the time to share your experience and writing such a positive review, great to see that you thoroughly recommend our Hotel. Providing excellent customer service is one of the things we pride ourselves on and your comments truly echoes this, the team here at the Crowne Plaza Reading... More

Reading, PA
1 review
5 of 5 stars Reviewed 4 days ago NEW

I hosted a week long conference at the Crowne July 21-25, 2014 for roughly 100 attendees and their families. The staff at every level was outstanding and extremely accommodating. Food was excellent. Facility was first rate. I worked with the sales staff and general manager for the better part of 6 months as we planned the conference. They promised and... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Guest Our friends at the Crowne Plaza Reading, Wyomissing, Pennsylvania (USA) will be pleased to read your comments! Unfortunately, we cannot take the credit for their hard work; nevertheless, the Crowne Plaza Reading (UK) is another great venue for conference and events where we deliver exceptional product and service, so please come and stay with us at the Crowne... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Second stay at a Crowne Plaza in the space of a month.. Had a very good stay at this one in Reading, The Major Plus points are location and Swimming Pool/Gym, the rooms are a little on the small side compared to others, but very nicely decorated and clean, the staff were very good, with just one exception, The buffet... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Mafbe I would like to thank you for your positive review and would like to acknowledge that the team here are privileged to read your nice comments. I am really pleased to see that you recommend our Hotel and would definitely stay again in the future. Looking forward to seeing you soon! Ashish Jha Operations Manager More

Manchester, United Kingdom
Contributor
19 reviews 19 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I like this hotel. It seems to run so smoothly and calmly. It was full when we stayed and really that was not evident and I had no sense of a hotel running at capacity. I haven't a single negative comment. It was a hot night but the air con cooled the room and I had a really good nights... More

Was this review helpful? Yes 1
Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear traveller200755 Seems like you had a great time at the Crowne Plaza Reading! Thanks for recognising the efforts of the Team here, we at the Crowne Plaza Reading are really thrilled to get this fantastic review! Overall, I see this as a Seamless Service, and I very much hope that we continue with the same pace. Once again, many... More

Glastonbury, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Overall a great stay in Reading. The hotel was in a central location for me that was within a 10 minute walk to the Reading train station giving easy access to London, Oxford, and Henley. The facilities were clean, the staff were very helpful, and the hotel also was right next to the River Thames and a nice park. Outside... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Stephen S We want to thank you for your business and for choosing to stay at Crowne Plaza Reading”, The Staff will certainly be delighted to read your comments and glad to see that you will definitely stay again. Thanks for thoroughly recommending our Hotel and we are happy to be a part of your “Great stay in Reading”... More

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Additional Information about Crowne Plaza Hotel Reading

Address: Caversham Bridge Richfield Ave, Reading RG1 8BD, England (Formerly Holiday Inn)
Phone Number:
Location: United Kingdom > England > Berkshire > Reading
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Reading 4*
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Also Known As:
Crowne Plaza Reading
Reading Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Reading #8 Business Hotel in Reading #8 Romantic Hotel in Reading
Hotel Class
Official Description (provided by the hotel)
This 4 star hotel in the heart of Reading on the banks of the River Thames provides a tranquil venue easily accessible from the M4, London Heathrow Airport and London Paddington Station. We offer 200 complimentary parking spaces on site. The local area offers the Oracle shopping centre and Vue Cinema, an array of restaurants, the Thames Valley Business Park, Green Park and Madjeski Football Stadium (home of Reading Football Club).As a guest at the Crowne Plaza Hotel in Reading you have full access to the Revive Health Club and Spa with indoor pool. The modern spa offers a wide selection of Elemis treatments. Bedrooms at the Crowne Plaza Reading are spacious with soft and earthy decor, seriously comfy beds with work desks and high speed internet access. Our Acqua Restaurant serves modern British cuisine sourced from local suppliers. You can also enjoy a lighter or healthier meal in the lobby bar or terrace overlooking the River Thames. 24HR Room Service is also available for those guests arriving late or departing early The Caversham Business Suite is a self contained Meeting Centre for conferences and private dining. All rooms offer natural daylight and a private terrace overlooking the River Thames. The Crowne Plaza Hotel Reading is an ideal wedding venue licensed for Civil Ceremonies and can cater for banqueting or private parties in Reading for up to 180 people. ... more   less 
Number of rooms
113

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