Stayed here 5th May for two nights and I must say its the staff that makes this CP good . I booked a club room and on checking in was advised I had been given one of the ones with a balcony ....nice touch , I am pcr platinum so perhaps it was for that as no discount vouchers for... More

We stayed at this hotel for a 'relaxing' break. Unfortunately the club lounge was never stocked, dinner took hours even with the restaurant empty and the staff were rude. The location and rooms are good. The spa is lovely. It's a shame about the rest. I did take the time to leave my mobile number and write a letter outlining... More

This hotel is located a 15 minute walk away from the centre of Reading on the bank of the very picturesque River Thames. It's therefore a good compromise location for the town yet away from the noise and bustle that's present in any city centre. It's also only a 10 minute walk from the train station. The reception area, restaurant... More

A good hotel next to the river Thames. Our room upgrade gave us a balcony over looking the Thames which was much appreciated. The room was comfortable and of a good standard. The bathroom was clean and well appointed. Our only down side was the breakfast which was only average. The selection of food was not as good as other... More

My husband and I stayed here for one night. The room was lovely and the staff were friendly. We used the pool, we were a bit disappointed that the jacuzzi was out of order, but it wasn't the end of the world. We had our evening meal in the restaurant. It was about £20 for the steak which we had,... More

If you have to stay in Reading then the hotel is nice enough and goodish value, there is also a spar you can use but its quite busy/small for a hotel of this size.. The hotel has a secure car park which is gated. I did have room service and the reason I didnt give the hotel 5 stars was... More

We have just returned from this hotel and I am giving 4 stars for the accommodation and customer service but as for the food – it was truly diabolical, highly overpriced and extremely poor service. We purchased a special deal which included dinner bed and breakfast. We sat at the table and ordered our food at 6.40pm and it was... More

I selected this hotel on the price. I did not see the reviews before I stayed. All I can say is the hotel is fantastic !!! The staff was exceptionally polite and could not do enough for me and my family. The swimming pool is a good size and my children had a lovely time. We had two interconnecting rooms.... More

I was on a business trip in Reading and I took my family along. I just felt that the level and quality of service were not of the standing of a normal Crowne Plaza. Several example that come to my mind: The glasses at the breakfast are dirty. We got a high chair for our baby during breakfast, it was... More