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Crowne Plaza Hotel Reading

4.0 of 5
Caversham Bridge Richfield Ave, Reading RG1 8BD, England (Formerly Holiday Inn)
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Ranked #14 of 53 hotels in Reading
4.0 of 5 stars 138 Reviews
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138 reviews from our community

What travelers say about this hotel
  • Very nice(6)
  • Next morning(4)
  • Club lounge(4)
  • Reception staff(3)
  • FREE parking(3)
  • Executive room(3)
  • Fried eggs(3)
  • Air conditioning(3)
  • Really good(3)
Traveler rating
    42
    56
    22
    9
    9
Only show reviews for Family (22) | Couples (54) | Business (43)
Date Rating
Rhiannon P
Telford, United Kingdom
1 review
4 of 5 stars Reviewed February 1, 2012

Fantastic, fantastic, fantastic! Lunch was lovely-menu and views. Staff at the spa were great, even loaned me a pound coin for the lockers! The front of house hotel reception staff were average but one member of the team was exceptional-Christelle, was on the ball, and seemed genuinely interested in us, she was a joy to meet, fantastic customer service. The... More

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nrevek
Llangollen, United Kingdom
2 reviews
3 helpful votes
2 of 5 stars Reviewed January 29, 2012

Lovely setting by the Thames, and equally nice inside. The staff were pleasant and the facilities in the hotel were what you would expect from a 4 star hotel i.e. good. There was nothing outstanding but its all ok. If you are planning on taking children just be aware that the family rooms are dire. They are standard size with... More

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GriffoBristol
Bristol, UK.
Contributor
18 reviews
26 helpful votes
4 of 5 stars Reviewed January 27, 2012

Went on a biz trip. 88 pounds, and an extra 10 pounds for a really good breakfast. As a platinum club member I had an upgrade to an exec room - nice. Good spa too. More

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Boyle73
Billingham, United Kingdom
Senior Reviewer
8 reviews
20 helpful votes
5 of 5 stars Reviewed January 25, 2012

We try to always stay in Holiday Inns / Crown Plaza hotels as we collect priority club points for our annual holiday. Booked here as liked the look of the hotel and being based on the river. We booked an executive room and we were upgraded to a room with a balcony which overlooked the river. Lovely views but when... More

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B0bJ
Eastbourne, United Kingdom
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed January 23, 2012

Only a few years old, the hotel occupies an enviable position beside the River Thames at Reading. The rooms are spacious and well equipped, and the lobby, bar and restaurant were immaculate. Breakfast buffet of both hot and cold foods was excellent, and the receptionist Christobelle is a gem. All staff wer friendly and helpful, and would happily return to... More

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Malachy M
Lurgan, United Kingdom
2 reviews
1 helpful vote
5 of 5 stars Reviewed January 14, 2012

From our arrival the staff were more than helpful. The hotel is beautifully decorated, rooms smaller than normal but perfectly fitted and laid out. Breakfast not bad but an extra. Perfectly positioned on the banks of the Thames and ten minutes walk into Reading town centre. Free wifi helpful for writing live reviews. Would recommend this hotel to all. No... More

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ElliseB
Cardiff, United Kingdom
Contributor
11 reviews
4 helpful votes
3 of 5 stars Reviewed January 14, 2012
1
person found this review helpful

We have stayed here often, mainly at Christmas. It is well-situated (on the banks of the Thames and by Thames footpath) and a shortish walk from Reading town center, which is great for shopping. Bizarrely, our sleep was disturbed a bit by the noise of the vaste numbers of swans and geese which gather at this point on the river... More

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longhaulfromlondon
London
Senior Contributor
23 reviews
33 helpful votes
3 of 5 stars Reviewed January 13, 2012
6
people found this review helpful

I stayed here for one night while attending a business meeting. On arrival I was checked in quickly by the duty manager a French lady who was really the star of the whole show, a couple of issues needed resolving and she went the extra mile for me. My room was OK, looking over the river. For an executive club... More

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teazel59
Isle of Man
Contributor
18 reviews
22 helpful votes
4 of 5 stars Reviewed January 9, 2012

did not stay in the hotel but spent a delightful morning in the spa, lovely pool and jacuzzi. Then a couple of hours of pampering in the beauty salon. pleasant surroundings,friendly and lovely service and good value More

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Fred A
Cambridge, United Kingdom
Reviewer
5 reviews
7 helpful votes
2 of 5 stars Reviewed January 6, 2012
2
people found this review helpful

Took a 3 night New Year's break at this hotel. There was no managerial staff on duty and the standard of service was appalling. Complaints at the front desk were met with a shrug of the shoulders. The food was served 'canteen style' causing problems for the very elderly guests who had to queue for far too long to receive... More

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Crowne Plaza Hotel Reading Also Known As

  • Crowne Plaza Reading
  • Reading Crowne Plaza
Address: Caversham Bridge Richfield Ave, Reading RG1 8BD, England (Formerly Holiday Inn)

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Crowne Plaza Hotel Reading
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