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All 32 Reading hotels

Crowne Plaza Hotel Reading

4.0 of 5 Hotel   |   Caversham Bridge Richfield Ave, Reading RG1 8BD, England (Formerly Holiday Inn)
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78%
Ranked #8 of 32 Hotels in Reading
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Rob W Burton upon Trent, United Kingdom
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537 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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English first
Burton upon Trent, United Kingdom
Top Contributor
88 reviews 88 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Visited 16/9/14 for one night for a conference. Walked from Reading station which was about 0.5 miles away and took 15 minutes. Reasonably modern hotel. Good conference room and a pleasant location right by the River Thames. Conference lunch was not well organised and vegetables ran out just as I got to the front of the queue and not quickly... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Rob W Happy to see that you would return and stay again at the Crowne Plaza Reading! I am sorry to learn that our food quality did not meet your expectations and I will certainly share your feedback with the kitchen brigade, it’s really important for us to understand the feelings of our guest and resolve the constructive criticisms... More

Senior Contributor
41 reviews 41 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is one of the nicer I have stayed in for conferences. The food is fairly average, both dinner and breakfast buffet, but reasonable. The pool is a good size and the hotel has a pleasant outlook over the Thames with a nice patio. Room was clean and bed comfortable.

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Learmonthwanderer I would like to thank you for your positive review and would like to acknowledge that the team here are privileged to read your lovely comments. We believe in providing exceptional product and service, I am happy to see that in some areas we have managed to exceed your expectations, however, I see that food was fairly average... More

Suffolk
Top Contributor
51 reviews 51 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Rest - great bed, pillows bedding and with a river view room really peaceful even with the windows open overnight. Aromatherapist spray for the pillows, what a nice touch. Relaxation - good sized tv if you like to watch, both arm chair and desk chair comfortable and the room was more generous than many chain hotels. (room 251) Pleasant decor... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Cicero57 Thank you so much for taking the time to share your experience and writing such a positive review, Happy to see that you have taken the opportunity to experience and review most of the areas of the Hotel and we are really pleased see that you have rated them all in positive. I am sure that based on... More

Wiltshire
Top Contributor
102 reviews 102 reviews
51 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for one night on business in 207. I made quick use of the club lounge in the evening which was very pleasant. I wasn't able to use the pool facilities due to time constraints but have seen good reviews. And hurrah: free wifi! Hiltons, please note! Where I concur with the other 'average' reviews I have read is... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear WiltshirePhilippa Thank you for taking the time to provide feedback on your stay. It is regrettable to see that it was only “good in parts” and not "completely faultless". I will certainly take your constructive criticism as an opportunity to make the necessary adjustments so as to ensure future guest satisfaction. I am really pleased to see that the... More

Bangalore, India
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was a Surprise to me . Initially I booke Novotel Reading and since my stay got extended Novotel could'nt accomodate me for extra day so I moved to Crowne Palza . I realized Crowne Plaze would have been better option. Its at a nice quite place next to a Lake, Restaurant has an open place facing the Lake... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear syelisetty Thank you so much for taking the time to share your experience and writing such a positive review, I am really pleased to see that you had a faultless stay at the Crowne Plaza Reading! I am sure that based on your recent experience, you shall come and stay at the Crowne Plaza Reading more often! Looking forward... More

Rhuddlan
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff Friendlie,Food very good,Rooms very Clean, teas etc were filled every morning. railway station less than 5 mins away .Perfect place to go. Stayed for the 80's Rewind perfect location for Henley on Thames

Was this review helpful? Yes 1
Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear HappytimesRhuddlan Thank you very much for your nice review about your recent stay with us. It was a pleasure to have you as our guest at the Crowne Plaza Reading during the August Rewind festival; I am pleased to see that you rate our Hotel as a “Top Hotel”. I have taken the opportunity to share your wonderful comments... More

Thame, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this a few days before arrival. I purposely booked a club room as we know this includes drinks and snacks. We were not disappointed. We checked in around 5:30pm. The hotel manager explained all of the facilities and also recognised we were IHG Members. Even awarding us extra points for the privilege. I think we were given an... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear KenDobson8059 We, at the Crowne Plaza Reading, thrive ourselves in exceeding the expectations of our Guest, and I conclude from your comments that you are an extremely Happy Guest, what matters most, is that based on your experience you shall continue to use the brand and the Hotel. Thanks for recognising the efforts of the Team here, and we... More

Kitzbuhel, Austria
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It has been six years since I last stayed at the Crowne Plaza. What struck me most when I checked in last week was how remarkably unchanged it was. I say that in a good way, because I'm referring to how well maintained the property is. Aside from the inherent attributes of being perched on the bank of the Thames... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Magee59 We want to thank you for choosing the Crowne Plaza Reading as your preferred Hotel”, it is an absolute pleasure to be recognised for the consistency that we have maintained over the last 6 years and hope we continue with the same pace! Your comments and recognition, certainly means a lot to the team here and hence I... More

Calne, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

On arrival we were booked in and made aware of all amenities within the hotel. Room was perfect and breakfast was excellent. Hotel is ten minutes walk from Reading town centre and rail station. One extra bonus is the secure car park which gives piece of mind if travelling by car.

Was this review helpful? Yes
Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Paul S Thanks for your positive review about your recent stay; I am really pleased to see that you rate the Crowne Plaza Reading as a “Great Hotel”, I am happy to hear that the reception staff explained the amenities within the hotel and that room was perfect and breakfast was excellent. I have shared your comments with the... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great two night stay .Rooms very clean and modern good powerful shower. Lots of good choice for breakfast and the breakfast staff where great particularly a more older member of the team she was very attentive and great with my young daughter. Would defernitly use this hotel again

Was this review helpful? Yes 1
Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear seaview040 Thank you so much for taking the time to share your experience and writing such a positive review, great to see that your stay was excellent, the rooms were very clean, and that you enjoyed the breakfast and the service from the breakfast staff. I have taken the liberty to share your comments with the Breakfast staff and... More

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Additional Information about Crowne Plaza Hotel Reading

Address: Caversham Bridge Richfield Ave, Reading RG1 8BD, England (Formerly Holiday Inn)
Phone Number:
Location: United Kingdom > England > Berkshire > Reading
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Reading 4*
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Also Known As:
Crowne Plaza Reading
Reading Crowne Plaza

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