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All 32 Reading hotels

Crowne Plaza Hotel Reading

4.0 of 5 Hotel   |   Caversham Bridge Richfield Ave, Reading RG1 8BD, England (Formerly Holiday Inn)
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78%
Ranked #7 of 32 hotels in Reading
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Paps223 Mumbai (Bombay), India
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512 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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English first
Mumbai (Bombay), India
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good location, next to River Thames where you can take a leisure walk. Slightly away from the hussle and buzzle of Reading ... Choice of Restaurants available near by. Breakfast spread could be better - its very frugal :(

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Reading,
Top Contributor
67 reviews 67 reviews
25 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good job by the gym staff in reopening the gym with very little disruption following flooding after recent heavy rain. The gym is looking good now with new lockers, lights and flooring. The Jacuzzi is now on a timer which is so much better. Further, planned work on the swimming pool, steam room etc will enhance it further.

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Basingstoke, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I organised a spa hen party for my friend, on arriving to the hotel at 10:30am we were directed to a very cold waiting room where we waited for about 45 minutes for anyone to appear, bearing in mind our party was booked for 11am with the first treatments starting then. We waited patiently and eventually a lady came into... More

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Dublin, Ireland
Top Contributor
123 reviews 123 reviews
72 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 1 week ago

Checked in for two nights , with a late arrival on a Saturday - the Duty Night Manager had no personality and got the booking wrong - I required a Twin Room and he gave me a double and told me that was the best he could do - no offer of a change the following day - that was... More

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Finchampstead
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed at hotel with a friend while we are in the area recently and chose it because of the good ratings and location. We booked an exec room with balcony and weren't disappointed! We had the end room over looking the river which was beautiful, the room was large, clean and not cheap looking at all. Had a great nights... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Claire K I would like to thank you for your positive review and would like to acknowledge that the team here are privileged to read your nice comments. I am really pleased to see that you chose to stay at the Crowne Plaza Reading because of our good ratings and location. Providing excellent customer service is one of the... More

Exeter, United Kingdom
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The night previous to staying here I stayed in The Forbury. Enough said really, but this is a different type of hotel so lets crack on. Staff were helpful, not so much full of the joys of spring but efficient. Parking is excellent with plenty of it and all secure. Bar is in the main foyer but the bar staff,... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Guest “We want to thank you for your business and for bringing these concerns to our attention. We certainly do not wish to lose you as a valued customer”. I have shared your comments with the relevant departments; I can assure you that we will resolve the outlined issues as a matter of urgency. I am pleased to hear... More

1 review
3 of 5 stars Reviewed 3 weeks ago

Lovely staff. Every usual comfort: fi bed and a very good rate. Such a pity the shower/bath had a cheap curtain which wrapped its clam mines round you instead of a glass panel which would hardly be expensive. Request a room overlooking the river

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear malcolmp609 I would like to thank you for your review and acknowledging that we have a lovely staff! Please accept my sincere apologies regarding the quality of shower curtains, this is certainly a let-down, nevertheless, this could be quickly resolved, I can assure you that we have taken actions to rectify this. Looking forward to seeing you again in... More

Bourne, United Kingdom
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For the purpose of my review bias, for the last 12 years I have stayed approximately 60-70 nights a year in the Intercontinental / Holiday Inn Group chain. Date of stay 30th June 2014 My ongoing experience of the hotel is as follows: 1) Arrival was straightforward using the Sat Nav (TOM TOM) instructions 2) On arrival at the hotel... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Guest Thanks for your review about your recent stay. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel that we have fallen short of your expectations. We will endeavour to implement the suggestions and issues outlined. I have further investigated this matter and... More

Newbury, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Really loved this hotel. The setting was wonderful and easy to get round without a car. We stayed in room 251 which overlooked the bridge and Thames. The staff were great that we spoke to and the room was clean and comfortable. We didn't realise we were entitled to a complementary breakfast (for an executive room) and complementary drinks in... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear helendc65 Thanks for your positive review about your recent stay; I am really pleased to see that you loved the Hotel, facilities were superb and that you would definitely recommend us. I want to echo your comments about the staff at the Crowne Plaza Reading, certainly they are great! I have taken the privilege to share your comments with... More

UK
Contributor
18 reviews 18 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night on a visit to see our granddaughter. An efficient hotel with friendly and helpful staff. Rooms let down by having a bathroom which felt a bit like the black hole of Calcutta due to its poor lighting. They really do need to improve the lighting in the bathrooms as it is nearly impossible for a... More

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Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Wanderer065 Thanks for your review about your recent stay; we are pleased to be recognised as an efficient hotel with friendly and helpful staff. Thanks for bringing your concerns relating to the poor lighting in the bathroom, I have taken this matter up with my Maintenance Team and conveyed them your comments, certainly your comments are very constructive and... More

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Additional Information about Crowne Plaza Hotel Reading

Address: Caversham Bridge Richfield Ave, Reading RG1 8BD, England (Formerly Holiday Inn)
Phone Number:
Location: United Kingdom > England > Berkshire > Reading
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Reading 4*
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Also Known As:
Crowne Plaza Reading
Reading Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Reading #8 Romantic Hotel in Reading #8 Business Hotel in Reading
Hotel Class
Official Description (provided by the hotel)
This 4 star hotel in the heart of Reading on the banks of the River Thames provides a tranquil venue easily accessible from the M4, London Heathrow Airport and London Paddington Station. We offer 200 complimentary parking spaces on site. The local area offers the Oracle shopping centre and Vue Cinema, an array of restaurants, the Thames Valley Business Park, Green Park and Madjeski Football Stadium (home of Reading Football Club).As a guest at the Crowne Plaza Hotel in Reading you have full access to the Revive Health Club and Spa with indoor pool. The modern spa offers a wide selection of Elemis treatments. Bedrooms at the Crowne Plaza Reading are spacious with soft and earthy decor, seriously comfy beds with work desks and high speed internet access. Our Acqua Restaurant serves modern British cuisine sourced from local suppliers. You can also enjoy a lighter or healthier meal in the lobby bar or terrace overlooking the River Thames. 24HR Room Service is also available for those guests arriving late or departing early The Caversham Business Suite is a self contained Meeting Centre for conferences and private dining. All rooms offer natural daylight and a private terrace overlooking the River Thames. The Crowne Plaza Hotel Reading is an ideal wedding venue licensed for Civil Ceremonies and can cater for banqueting or private parties in Reading for up to 180 people. ... more   less 
Number of rooms
113

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