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Hilton Reading

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Drake Way, Reading RG2 0GQ, England
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Hilton Reading
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Hilton Reading
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908 reviews from our community

Traveler rating
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    70
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newport, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I spend at least 3 days every week staying in hotels around the UK, most of the time the hotels make you feel like you are putting them out, although occasionally.......very occasionally you find a brilliant hotel, which is what I found at the Hilton in Reading, the hotel is stylish, efficient and extremely comfortable, the staff are accommodating and... More 

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Bracknell, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We had the most amazing time at Hilton Reading on 29th March. It was our first visit to Hilton Reading and every staff member was very helpful and very polite. Enjoyed lovely dinner in a very beautiful ball room(Windsor Suite). I had invited couple of friends to join me in this musical event and I think we all made the... More 

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Morecambe, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for a quick 2 night break visiting relatives and really enjoyed out stay at The Hilton. Secure underground parking and close to public transport too. Taxi into town was reasonable and we found Reading to be a pleasant town to visit - it certainly doesn't lack quality places to eat :) Breakfast at the hotel was excellent,... More 

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Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear Harry Thank you so much for another great review. We will endeavour to continue to please and ensure the light of warmth and hospitality is waiting for you on your return. Happy travelling. Kind Regards Naveela Asif More 

Top Contributor
148 reviews 148 reviews
37 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

New, modern, purpose-built Hilton. It's in the middle of nowhere, on the outskirts of Reading - convenient if you're coming to the Madjeski Stadium or the business parks round the corner, but not if you want the city centre and train station. There's an underground car park, barrier controlled. Parking in there can still be tight - both in terms... More 

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Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear Sam Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. I am sorry to hear that there had been unsatisfactory issue with the car park as... More 

Notts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Have stayed here many times the staff are really helpful and attentive. Great Service and a consistently high standard, rooms are always very clean and well maintained. Underground parking is secure and hassle free

Was this review helpful? Yes
Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear Steve & Kate Thank you for your generous feedback following your recent stay at the Hilton Reading and imparting your opinion on TripAdvisor.com. I was delighted to learn that you enjoyed your stay with us and I'm particularly proud to read that you experienced great customer service from my team. I very much hope that we will have the... More 

lancashire
Contributor
15 reviews 15 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was booked through a deal visiting nearby Legoland. Ideal for visiting local attractions, perhaps a little difficult to find n the dark late at night with a small child! Room was clean, spacious with the biggest bed in the world! Nothing was too much trouble for the staff. Only negative was the pool was closed during our stay.

Was this review helpful? Yes
Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear Reviewer Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We are sorry to hear that the pool was closed during your stay and for this... More 

quiero
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here on March 7th and 8th, on a Weekend Break which we had booked two months earlier . My husband had rung previously to ask about the room for 2 people, and if it could be in a quiet area. We were slightly worried the night before, as, by accident we had either just booked for one person,... More 

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reading, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

We enjoyed everything about our stay but the booking process was very clunky and difficult to get hold of someone to speak to on the phone. Great food in the restaurant but a little out of our budget.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear Helen Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We are sorry to hear that you faced inconvenience while making your bookings for this I... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband booked a spa weekend at this venue with spa treatments, free use of facilities, dinner and breakfast. The room was fairly clean, a few dust specks here and there but nothing that bothered us completely. Modern furnishings including essentials such as kettle (complimentary tea/coffee), hairdryer, iron and ironing board. I did find the matress rather uncomfortable during the... More 

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Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear Gemmy Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We are sorry to hear that there had been couple of small issues with which you... More 

Witney, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this Hotel for my Husbands birthday, and we were not disappointed. The Hotel is a little out of the way, but we didn't mind that at all. Arrived at the Hotel and checked in with Ease. Lovely staff, I asked lots of questions and was probably very annoying (!!) Man behind the counter simply said "That's what I'm here... More 

Was this review helpful? Yes
Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear Sacha Thank you for taking the time to share your feedback and comments about your recent stay at the Hilton Reading on Tripadvisor. I am delighted to see that each aspect of your stay was as you would have wished. I look forward to the opportunity to welcome you back in the near future or on your next stay... More 

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