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Hilton Reading

4.0 of 5 Drake Way, Reading RG2 0GQ, England
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Certificate of Excellence 2014
Hilton Reading
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Hilton Reading
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868 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Exeter, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The bed in our room was amazing, so comfy!! And having a bath in the room is a nice change to most hotels. Facilities are great, pool/sauna/steam room and spa all lovely, particularly enjoyed the back neck and shoulder massage. Food was also good, got it on a deal but I can imagine its a bit pricey otherwise. Staff were... More 

Was this review helpful? Yes
Sanita H, Guest Relations Manager at Hilton Reading, responded to this review

Dear Becky Thank you for taking the time to share your feedback and comments about your recent stay at the Hilton Reading on Tripadvisor. I am delighted to see that each aspect of your stay was as you would have wished. I look forward to the opportunity to welcome you back in the near future or on your next stay... More 

brighton, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

The hotel was very clean and the staff were polite and helpful. The room was a good size and the bed was relatively comfortable. The underground parking was a bonus and free. The breakfast was very good, there was a large variety of things to eat and the dining room was quite full but not cramped. One of the downsides... More 

Review collected in partnership with Hilton Hotels & Resorts

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Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear Nicola Following your recent stay here at Hilton Reading, I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. We are sorry to hear about your disappointment about having our bar next... More 

Farnham, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in September 2014, for our anniversary weekend. While the outside does look shabby, we had a wonderful weekend. We had no faults with the room, it was clean, and I liked the fact the surround sound for the television was also in the bathroom. The food quality was very good, even the snack menu. The sandwiches are... More 

Was this review helpful? Yes
Sanita H, Guest Relations Manager at Hilton Reading, responded to this review

Dear Reviewer, Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your remarks about the Hotel and the staff are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I love it every time I stay at the Hilton, the hotel is fairly new and it is finished to a good standard. The bathrooms are nice and clean, the shower could be a bit more powerful though. The linen is nice and crisp! One of my fav hotels. The breakfast buffet is very good. The restaurant is lovely too... More 

Was this review helpful? Yes
Sanita H, Guest Relations Manager at Hilton Reading, responded to this review

Dear Reviewer Thank you for posting a review on the hotel and for leaving positive comments in regards of the team and hotel. In terms of the pricing and the not so positive, I appreciate your honesty and kindly assure you that comments will be looked at by colleagues with the view of making changes where possible. We thank you... More 

Reading, Berkshire
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband bought the vouchers for a Spa day for my friend Peggy and I at Christmas through Travelzoo, and I booked our day out in good time. Firstly, the voucher makes no mention of having to pay an additional £5.00 each to use the pool ( normally on a Spa day offer this is all included ) the voucher... More 

Was this review helpful? Yes 3
Sanita H, Guest Relations Manager at Hilton Reading, responded to this review

Dear Jill Thank you for taking the time to post a review on Trip Advisor following your recent visit to the Hilton Reading. I am sorry to hear that we were not able to meet your expectations on this occasion, and I do hope that we have the chance to welcome you back to the property again soon to fully... More 

Dubai, United Arab Emirates
Top Contributor
79 reviews 79 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Great service, for the UK, rooms are well equipped and designed. Breakfast staff are good but tend to get overwhelmed at busy times...maybe they should introduce a self service Tea/coffee area. However when not busy service is good. Noise of the elevators and people going to them is a small issue

Was this review helpful? Yes 1
Sanita H, Guest Relations Manager at Hilton Reading, responded to this review

Dear Reviewer, Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass... More 

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for one night. It's close to the oracle about 5 min drive or 15-20 min walk. Hotel is really nice and modern with free parking ( which is hard to find these days). Rooms were large and modern. I would stay here again.

Was this review helpful? Yes
Sanita H, Guest Relations Manager at Hilton Reading, responded to this review

Dear Benjih12 Thank you so much for a great review. We will endeavour to continue to please and ensure the light of warmth and hospitality is waiting for you on your return. In the meantime, I wish you a pleasant week and remain for now with kind regards Kind Regards Naveela Asif More 

Derbyshire, United Kingdom
Top Contributor
56 reviews 56 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is ok, on a business park on the edge of town. Rooms are reasonably appointed if a little small and are quiet. Food is ok if nothing special and I guess you could say this hotel does what it says on the tin which is fine for business. Function rooms are a good size and the hotel does a... More 

Was this review helpful? Yes
Sanita H, Guest Relations Manager at Hilton Reading, responded to this review

Dear Reviewer, Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass... More 

Cheshunt, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

I have been a loyal customer of the Hilton reading on several occasions over the past year, and have always appreciated the good customer service you offer. Yet a recent unpleasant experience at the hotel has shaken my belief in Hilton Reading’s ability to provide a first-rate service. Upon arriving to the events hall, we were treated to a nice... More 

Was this review helpful? Yes 2
Bangalore, Karnataka, India
1 review
5 of 5 stars Reviewed 2 weeks ago

Would go with 5/5 for Hilton Reading hotel. Lovely quiet room, comfy bed, room temperature perfect (although you can change this is with the control in your room if not to your liking.Breakfast in the morning was provided in the morning and was great. Reading a beautiful town just out of London

Was this review helpful? Yes
Sanita H, Guest Relations Manager at Hilton Reading, responded to this review

Dear Nagasyam Thank you so much for a gerat review. We will endeavour to continue to please and ensure the light of warmth and hospitality is waiting for you on your return. In the meantime, I wish you a pleasant week and remain for now with kind regards Kind Regards Naveela Asif More 

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Additional Information about Hilton Reading

Address: Drake Way, Reading RG2 0GQ, England
Phone Number:
Location: United Kingdom > England > Berkshire > Reading
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Reading 4*
Number of rooms: 210
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TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hilton EMEA, Priceline, Cheap Tickets, Travelocity, Despegar.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Hilton Reading reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Reading Hotel Reading
Hotel Style:
#2 Luxury Hotel in Reading
#3 Business Hotel in Reading
#4 Romantic Hotel in Reading
#4 Family Hotel in Reading

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