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Hilton Reading

Certificate of Excellence
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Drake Way, Reading RG2 0GQ, England
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1,016 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for one night before heading to London. Use of facilities in with room which was very relaxing after a long drive, We had a free room in the room which my niece loved. Breakfast included - very nice. Beds were THE most comfortable I have ever slept in! Would definitely stay again.

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basingstoke
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

good location, nice clean hotel with great bar staff. there is a small gym which is nice. however if there is a function on don't expect good food or quick service! but that understandable I guess. however I do feel nuts and snacks should be offered fro free to bar users

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Ashraf N, General Manager at Hilton Reading, responded to this review

Dear Womblefur Greetings and thank you for having chosen the Hilton Reading as the hotel of choice for your recent stay and for taken the time to provide us with your valuable feedback. We are delighted to read that you were pleased with our friendly and helpful service provided by our Team Members made your stay such a positive experience.... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Whilst the hotel isn't central, it's very easy to get to by car. Reading station is only about 10 mins away by taxi. The package we had was fantastic, and our party of 8 was generously upgraded upon arrival. Many thanks for that, it was greatly appreciated! The rooms were clean and spacious, the beds a good size, wifi service... More 

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Ashraf N, General Manager at Hilton Reading, responded to this review

Dear Charlene_Frater Yet another case of ‘customer delight’ which we ambitiously aim for ! Thank you for your review & all it’s positives which earned us a perfect score. Thank you too for sharing your experience with our future guests. The hospitality & kindness you encountered here at Hilton Reading encourages us to invite you back again. My team &... More 

Scotland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Good location, just off the motorway and convenient for town centre. Food pretty good. Own free car-park. But however good the air conditioning is you want a room with windows that open and this hotel doesn't have any.

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Ashraf N, General Manager at Hilton Reading, responded to this review

Dear David T Thank you for taking the time out to share your feedback directly with the hotel. We strive to provide a high standard of service for each and every guest and everything about your stay does not reflect this. Guest feedback is extremely important as it is an accurate measure for me to determine where we have the... More 

Reading, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

This was our second visit to this new build Hilton on the outskirts of Reading Town Centre, once again we found it perfect in every way, its clean, very spacious rooms make the stay very welcoming. We will be going back again soon.

Review collected in partnership with Hilton Hotels & Resorts

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Ashraf N, General Manager at Hilton Reading, responded to this review

Dear Jamie B Thank you for taking the time out to share your 5-star review with us. I am extremely delighted to read that you had a great stay at our hotel. All of your great comments prove that we are being successful with our aim to provide a high standard of service. Once again, thank you for your review.... More 

London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked the Spa Treatment for a hen weekend for 8 women in their late 30's From the moment we walked in we were greeted with a friendly and professional service (Kelly) and everything about our package was explained. As we were a large group I had pre booked the Spa Treatment (thank you Naomi and team) and the restaurant... More 

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Ashraf N, General Manager at Hilton Reading, responded to this review

Dear Tunisia2014 Glad to see 5 star ranking from yourself on trip advisor. It has brought a great joy to hear that you and your friends had amazing hen weekend here at Hilton Reading. Please be assured your wonderful feedback will be passed onto Kelly , Naomi and their team members. Hoping to welcome you back again and again thank... More 

Stockholm, Sweden
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hilton Reading is easily accessible by car, which we used. It´s a 5 minute ride east of Reading. The hotel feels fresch but the pool and saunas are small and boring and it´s a sad experience to see that they charge 13 pounds for a breakfast.

Review collected in partnership with Hilton Hotels & Resorts

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Ashraf N, General Manager at Hilton Reading, responded to this review

Dear Pettersson K Thank you for taking the time to provide your feedback following your recent stay with us. The prices charged in the hotel do reflect a 4 star standard and are in line with other 4 star establishments throughout the country. I was pleased to see that you had enjoyed your stay and thank you again for providing... More 

Whitstable, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here prior to a conference 25th June. Such friendly and welcpming staff. Hotel was clean and comfortable. Food was good with a variety to chose from. Graet access to London too. Rooms are very well maintained. It was late when I arrived and didn't fancy a full meal in the restaurant so chose from the bar menu which offered... More 

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Ashraf N, General Manager at Hilton Reading, responded to this review

Dear Dee S Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays or visits us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. I am delighted to see that you enjoyed your stay... More 

Reading, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent place for that perfect weekend away, would recomend this hotel to anyone. It has excellent links to the city centre either by car or by verygood bus service from outside the hotel. Easy location from the M4.

Review collected in partnership with Hilton Hotels & Resorts

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Ashraf N, General Manager at Hilton Reading, responded to this review

Dear Mark R Many Thanks for a very positive feed back. Delighted to hear that you enjoyed your stay again. Indeed our hotel is easy to find as it's just off the M4. Thanks for your recommendation and we look forward to having you stay with us again. Kind Regards Ashraf Nabih More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here last week for 2 nights whilst attending royal Ascot. The hotel was lovely. Underground car parking and plenty of spaces which is sometimes an issue in other hotels. Check in staff very helpful and gave us the free wifi code. Room was fine and had everything we needed. The breakfast was amazing and probably the best hotel cooked... More 

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Ashraf N, General Manager at Hilton Reading, responded to this review

Dear Mrswu24 Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass... More 

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