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Hilton Reading

Certificate of Excellence
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Drake Way, Reading RG2 0GQ, England
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Hilton Reading
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Hilton Reading
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928 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plymouth
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I stayed with my wife for a last minute spa get away weekend. From the moment we arrived, the staff made sure we had an excellent stay. The food in the restaurant was excellent, the spa had a wealth of treatments and the room was perfect. The Hotel is located right next to the canal, so you can easily walk... More 

Was this review helpful? Yes
Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear DrAndyV Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. I am delighted to see that each aspect of your stay was great as you would... More 

Wickford, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

We picked the Hilton as a Legoland Package for our son's 7th birthday suprise and I honestly believe he favoured the hotel over Legoland! Upon arrival we received complimentary drinks voucher for all of us, free wi-fi and a free latest-release film to enjoy for our early evening. We had a queen-sized bed in the family room and a lovely... More 

Was this review helpful? Yes
Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear Ruthie Thank you for the great review regarding your most recent experience. We are delighted to see that your son enjoyed his stay and all the best wishes to him from Hilton Reading Team on his 7th Birthday. It is testament to the efforts the team has made to provide exceptional service throughout your stay. It also illustrates the... More 

Stafford, United Kingdom
Top Contributor
51 reviews 51 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I did not sleep over, but met some people who did in the morning for an off-site meeting. It is very easy to find, you get 2 hours free parking in the underground car park, as a none-resident, the lounge and bar area is open plan and is very clean and modern.

Was this review helpful? Yes
Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear Roy Thank you so much for a great review. We are delighted to see you enjoyed your visit at Hilton Reading. We are closer M4 J11 and easy to find as you pointed out and we certainly care for our visiting guests by offering them free parking. We will endeavour to continue to please and ensure the light of... More 

Lisbon, Portugal
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Much worth the little extra to stay here than other chain hotel brands. Always a clean room, comfortable bed, adequate breakfast and a good selection of evening meals available. Staff helpful and polite. Very near to M4 J11.

Was this review helpful? Yes
Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear businessinportugal Thank you so much for a great review. We are delighted to see you enjoyed your stay at Hilton Reading. We will endeavour to continue to please and ensure the light of warmth and hospitality is waiting for you on your return. In the meantime, I wish you a pleasant weekend and remain for now with kind regards... More 

Birmingham, United Kingdom
Top Contributor
53 reviews 53 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on Saturday night on a promotion price of £56, check in was excellent. The guy that checked us in was very polite and helpful also giving us 3 complimentary drinks vouchers. Room was very clean and spacious. Only downside of the hotel was the costs of the drinks, £22.00 for a double bacardi and coke and a... More 

Was this review helpful? Yes
Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear Jannick10 Thank you for your review on the Hilton Reading, and for your kind comments, which were an absolute pleasure to read. I am delighted to read that you enjoyed your stay. Thank you for taking the time to offer great feedback. I do hope that we will have the opportunity of welcoming you back to the Hilton Reading... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Cannot fault this hotel one bit staff are brilliant , and well situated for Reading. We had a few booking problems when we arrived but the receptionist told us to go to our room and relax and they sorted every thing more than we were expecting

Was this review helpful? Yes
Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear Reviewer Thank you for your review on the Hilton Reading, and for your kind comments, which were an absolute pleasure to read. Thank you for taking the time to offer great feedback. I do hope that we will have the opportunity of welcoming you back to the Hilton Reading once again in the near future. With best regards Naveela... More 

Edinburgh, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 8th and 9th April for a trip to legoland, as 2 adults and 1 child, in a triple room. The hotel staff were courteous, efficient and check-in was a breeze. The room was spotless and we had a call 5 minutes after checking in to ask if everything was okay. The restaurant allowed children to eat for free... More 

Was this review helpful? Yes
Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear Rigatone Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. I am delighted to see that each aspect of your stay was great as you would... More 

Stratford-upon-Avon, United Kingdom
Top Contributor
64 reviews 64 reviews
41 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a weekend package for our wedding anniversary, which I did mention on check in. Well, nothing was too much trouble, they sent up a lovely tray of cake with happy anniversary on and they gave us a glass of bubbly to toast with. I can't thank them enough. The dinner was fabulous, beautifully cooked and plentiful. The breakfast was... More 

Was this review helpful? Yes 1
Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear weekender066 Thank you for taking the time to share your feedback and comments about your recent stay at the Hilton Reading on Tripadvisor. I am delighted to see that each aspect of your wedding anniversary package was great as you would have wished. Your comments will be passed onto our team members. I look forward to the opportunity to... More 

Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Stayed at the Hilton for one night after a fun day at Legoland. Check in was quick, staff helpful, food was both lovely in the evening & breakfast, staff were very helpful and polite. The rooms lovely and clean and very peaceful, so a great nights sleep. Will be using you again.

Was this review helpful? Yes
Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear Lobbylobster Thank you so much for a great review. We are delighted to see you enjoyed your stay at Hilton Reading. We will endeavour to continue to please and ensure the light of warmth and hospitality is waiting for you on your return. In the meantime, I wish you a pleasant weekend and remain for now with kind regards... More 

Oxford
Top Contributor
92 reviews 92 reviews
51 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

Wife & I stayed recently for 1 night. Quick, friendly & efficient check in. Clean & comfortable room. All pre requisites in room on arrival. Dissappointed with food quality served in bar. Breakfast excellent as usual, again with friendly & efficient service.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Naveela A, Guest Relations Manager at Hilton Reading, responded to this review

Dear Reviewer Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We are delighted to see that each aspect of your stay was as you would have... More 

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