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House of Fisher - City Wall House

26 West Street, Reading RG1 1TZ, England
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House of Fisher - City Wall House
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House of Fisher - City Wall House
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16 reviews from our community

Traveler rating
    5
    6
    2
    1
    2
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2
4
Solo
0
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (16)
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    (1)
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    (7)
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Woking, United Kingdom
1 review
5 of 5 stars Reviewed March 11, 2015

We stayed at HoF in Basingstoke for five weeks and were very pleased with the location and the overall experience. The staff was very friendly and helpful. The apartment was very well keept. The bathroom and kitchen were always well maintained and cleaned. Equipped with all the necessary items. I found it very confortable.

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Cristina L, Guest Relations Manager at House of Fisher - City Wall House, responded to this review

Dear Iraida M, First of all, I would like to thank you for taking the time to write such a beautiful review. We are always looking forward to hearing our guests’ feedback in order to keep on improving, and it is nice to hear that our efforts are being paid off. I hope we will have the chance to welcome... More 

Oulu, Finland
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 6, 2015

We stayed at HoF for a couple of weeks and generally we were somewhat pleased with the accommodation but would probably not stay there again if we had an alternative. The rooms were small (as expected) and the bathroom was all full of mold. Communication from the hotel staff over email wasn't always very accurate with many of our questions... More 

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Cristina L, Guest Relations Manager at House of Fisher - City Wall House, responded to this review

Dear MarkusSOulu, First of all, I would like to thank you for taking the time to express your feedback about your stay with House of Fisher at City Wall House. I am sorry to hear that we haven’t been able to live up to your expectations in this occasion. Please let me assure you that we take our guests’ feedback... More 

Kolkata (Calcutta), India
Contributor
18 reviews 18 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 30, 2014

Being a customer location, I had to stay in Reading for 6 weeks between Jun and July 2014. I wanted to avoid a regular hotel and our hotel desk booked me into this apartment hotel. It is at the heart of Reading town center and access is one of the best aspects. If you are on your own, cooking your... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed July 7, 2014

Never tried a "serviced apartment" before so booked Stanshawe Court to be near Reading station. Arrived by car having paid extra £5 p n for parking. Security gate at entrance needed code to open but we hadn't been given this. After being let in by a neighbour we obtained the keys to our apartment from a safe to which we... More 

Was this review helpful? Yes 1
London
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 1, 2014 via mobile

I intended to spend two nights here but left after the first. There was SO MUCH noise, construction and machines drilling pavements, yes I could shut the windows but you couldn't because the room was so hot! And the only fan provided did not work. 3am some drunk clobbers were screaming on the streets, babies crying, I don't think I... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2014

Pleasant, spacious and clean room, central location. Perfect for a short - medium stay. Bring ear plugs if you are a light sleeper, as West Street is a busy street, night and day (see below). Cereals, milk and juice, tea etc. sufficient for the first morning's breakfast were provided - a helpful touch. After that, you provide your own. Wifi... More 

Was this review helpful? Yes 1
Pune, India
Top Contributor
55 reviews 55 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 9, 2013

There is one good thing about stand alone groups, the consider your requests. I got a very good deal with them and am loving their service. Staff is extremely accommodating. The best part is location, its right in reading center and lots of eat-lets around. Highly recommended for month plus stay.

Was this review helpful? Yes 2
Witney
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 16, 2013

I was really impressed by the standard and facilities of the House of Fisher services apartments. They are in a great location with a wide variety of shops and restaurants close by. Everything you need is provided and the accommodation is immaculately presented. I have now stayed there on 5 separate occasions and look forward to my next one!

Was this review helpful? Yes 3
Londinieres, France
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 2, 2012

I needed a place to stay for a conference in Reading and I have chosen House of Fisher. The staff that greeted me at City Wall House were friendly and accommodating. The girl took the time to answer all the questions I had regarding their services- she was pleasant and informative. When I asked for a fan- it was too... More 

Was this review helpful? Yes 2
Management response:

Dear Guest, Thank you for scoring us top marks on your recent stay with us. We welcome both positive and negative feedback in order for us to continually improve, as we aim to offer the best level of service possible. We do have properties all accross Thames Valley, check our website for all the best deals in great towns such... More 

Shanghai, China
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed June 21, 2012

The Location was perfect which is why my husband and I chose the property from many others, but that's where the buck stopped! The 2 bed apartment was shabby to say the least very very tired looking with many things not actually working. Firstly while being checked in I commented on how filthy the place was, pointing out numerous filthy... More 

Was this review helpful? Yes 1
Management response:

Dear Guest, Thank you for taking the time to review your stay with us and for your constructive comments. Please accept my sincere apologies for the areas where we have fallen short of your expectations. This is certainly not a situation we are happy with, sice we strive to maintain the highest possible levels of standards and facilities in order... More 

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