We booked 2 double rooms at this b&b through Booking.com on 23/8/14 for 26/9/14 but were forced to cancel because one of our guests was hospitalised and our plans changed. We rang to cancel on 24/9/14 but were told we had to cancel before the 18/9/14 - a week beforehand. They then deducted the total amount from my credit card... More
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