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Oxford Spires Four Pillars Hotel

4.0 of 5
Abingdon Road, Oxford OX1 4PS, England
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Oxford Spires Four Pillars Hotel
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Oxford Spires Four Pillars Hotel
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912 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

A good location to visit Oxford. a pleasant 10mins river walk. The room was a spacious size though it could do with some refurbishment. The hotel staff were friendly and efficient. Bar food was very good. We enjoyed the breakfast in Deacons restaurant, especially the smoked haddock. One evening we dined in the restaurant but it was a disastrous experience,... More 

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Altrincham, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Close to Town, Nice walk along the river. Great staff friendly and helpful. Hotel is OK not great on comfort & charm but makes up for it in location. Oxford Spires is Close to Town, A nice walk along the river. (10/15 min’s) Great staff friendly and helpful. Hotel is OK not great on comfort & charm but makes up... More 

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Oxford_Spires2015, Manager at Oxford Spires Four Pillars Hotel, responded to this review

HI Alan Thanks for taking the time to review your recent stay with us and I am glad that you found the staff to be helpful and friendly- I will be sure to pass on your comments to the team here. I am sorry that you found the meat to be tasteless; we have such great comments about our food... More 

Cardiff, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

We were charged over £500 for two nights stay (rooms only, no breakfast) obviously expecting something decent. Well, the room we are staying doesn't look worth anything over £100 / night - very cheap looking and ageing motel room. We have also had one of the worst service in the not so expensive hotel restaurantl. I wouldn't recommend this place... More 

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Munich, Germany
Top Contributor
55 reviews 55 reviews
41 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I am a frequent traveller both for leisure and business and stayed here for 3 nights in a standard room. The location is outside Oxford, approx. 10 minutes by car from the train station. The Hotel feels more like a country estate, nicely set next to the river Thames, beautiful landscape around and great for long walks. The rooms are... More 

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Oxford_Spires2015, Manager at Oxford Spires Four Pillars Hotel, responded to this review

I am pleased that you found the staff here to pleasant and helpful and also that you found the restaurant and bar to be of a good standard. Please accept my most sincere apologies for the condition of the spa facilities; this is of course totally unacceptable and a far cry from the standards of cleanliness that are the norm.... More 

Ormskirk
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A modern hotel, with very comfortable rooms and friendly and efficient staff. Ideally situated to walk through the hotel grounds down to the banks of the river Thames and a short walk into Oxford. The hotel meals were good, particularly the bar meals, served in a relaxed setting. We would go back there again.

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Oxford_Spires2015, Manager at Oxford Spires Four Pillars Hotel, responded to this review

Fantastic to hear you had such a great experience at Oxford Spires! All of our rooms that overlook the meadows are absolutely stunning, particularly when the sun shines as it has recently! Thank you for taking the time to share your feedback and I hope that we will see you again very soon. Keep an eye on our website for... More 

Essex, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I booked this hotel as a Christmas present to my husband and we looked forward to some quality time together. The hotel was convenient with good parking facilities and it's location to Oxford city centre, the Thames river walk is worth the stroll. Unfortunately we were given room 139, this was a standard room overlooking the garden, beautiful view and... More 

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Oxford_Spires2015, Manager at Oxford Spires Four Pillars Hotel, responded to this review

Hi Audrey I am very sorry that you felt a little disappointed with your recent stay. I have asked our Executive Head Housekeeper to look into whether anything can be done, soundproofing wise, in room 139 as you are right, the view is so nice from this room. I am glad that you found the food and service good in... More 

Nottingham, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

booked a 2night deal with secret escapes in a standard room. We were very pleased with the room and the facilities were excellent, and not far to walk into Oxford city centre along the riverbank. We would recommend this hotel and cannot wait until we can stay there again.

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Oxford_Spires2015, Manager at Oxford Spires Four Pillars Hotel, responded to this review

Hi Peter, Great to hear that you had such a great stay with us at Oxford Spires and thank you for taking the time to share your experience. It is such a rewarding aspect of the job to read reviews like yours and I will be certain to share it with everyone here! Keep an eye out on our website... More 

Bristol
Top Contributor
58 reviews 58 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a family weekend away here for the Easter weekend, the hotel itself was everything we expected. Staff and facilities excellent although the pool & jacuzzi was a little "cosy" compared with some, and an easy 20minute walk into the city. We would readily stay here again. Unfortunately the restaurant service over dinner was the major letdown, I've reviewed... More 

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Oxford_Spires2015, Manager at Oxford Spires Four Pillars Hotel, responded to this review

Thank you for reviewing your recent stay. I know we have communicated separately on the areas where we did not meet our usual high standards of service and I am confident that the appropriate steps have now been taken to rectify any shortfall. I really appreciate you mentioning the staff, barring the unfortunate Sunday dining experience, and I will be... More 

Senior Contributor
23 reviews 23 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent the night at the hotel because we were off to the theatre. You can be in the centre of town in just 20 minutes which makes it an ideal place to explore Oxford. Price was good and the rooms were also good. Breakfast was standard and the service was good. The hotel is BIG and the list was broken... More 

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Oxford_Spires2015, Manager at Oxford Spires Four Pillars Hotel, responded to this review

Thank you for your recent review and I am glad you found the experience to be overall a positive one. Please accept my apologies for the lift being out of order- regrettably even with regular servicing these mechanical things can break down and I am sorry if this caused any inconvenience. It is very unusual to be asked about housekeeping... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

we came for a girls shopping escape for my friends birthday. The room, upgraded, was very big with lovely extras such as slippers and clarins products. The meal in the restaurant, included in package, was outstanding and even came with a free bottle of wine! George our waiter and the manager were lovely and they both remembered us at breakfast,... More 

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Oxford_Spires2015, Manager at Oxford Spires Four Pillars Hotel, responded to this review

How wonderful to hear that you were so well looked after during your recent visit to Oxford Spires. It is so rewarding when our team are mentioned for outstanding service and even more so when they are mentioned by name. I will be doubly sure to see that Brian and George both see a copy of your comments and I... More 

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