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Jurys Inn Oxford

Godstow Road, Oxford OX2 8AL, England (Formerly The Oxford Hotel)
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Jurys Inn Oxford
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1,256 Reviews from our TripAdvisor Community

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Wiltshire, England
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We attended this hotel for their New Year's Eve package, 8 of us altogether..we had w wonderful time, all the rooms were together except ours which was in a completely different area of the hotel (that was only negative) rooms were of a good standard And we enjoyed the spa before the evening began. Staff were wonderful and we really... More 

Helpful?
Thank Aimi B
Cardiff
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was a business trip. Our stay was excellent. The staff were very friendly and made sure our service and needs were met. Not a fan of the bedroom pillows but the rooms were good and cleanliness was high.

Review collected in partnership with Jurys Inn

Helpful?
Thank O665MGandyl
Michael R, Manager at Jurys Inn Oxford, responded to this review

Dear Andy, Thank you for taking the time to leave a 5* review, your comments are much appreciated. Its always a pleasure to hear that the staff were friendly and all your needs were met. We do collate all feedback so your comments regarding the bedroom pillows are duly noted but i'm pleased to hear that your room was to... More 

Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

I stayed there one night, and because I didn't pay attention to those quite complex booking website and constantly refreshing, I accidental booked wrong month, by the time I arrived there we found we booked for the same day next month, one Chinese female staff is not very friendly, as usual. and we have to wait for the booking agency... More 

Helpful?
Thank Arthas M
Michael R, Manager at Jurys Inn Oxford, responded to this review

Dear Arthas, Thank you for your comments and your 4* review. I'm sorry to hear that there were some issues with your booking concerning the dates and that it wasn't dealt with slightly quicker. As you correctly point out we are just over 2 miles to the city center, however there are frequent bus services from the front of the... More 

Swansea County, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

Rooms in need of a refurbishment, decor tired with marks on the walls. The walls are waifer thin so it was very noisy up until midnight, then at 05.30. An overpriced breakfast that was simply poor value for money, good food wasted by being left out on the hot plate to dry out !

Review collected in partnership with Jurys Inn

Helpful?
Thank 546huwc
Michael R, Manager at Jurys Inn Oxford, responded to this review

Dear 546huwc, Thank you for taking the time to let us know your feedback, all feedback is very much appreciated as it is a core tool we have to better our customers experience with us. I am sorry that you found your stay to be lackluster, as a hotel we are currently undergoing a full refurbishment of rooms & public... More 

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Nottingham, United Kingdom
Level Contributor
84 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

So it's Jury's Inn, good clean rooms and comfortable. It's what it says on the tin. However, it's stuck out in the middle of no where so it's eat there or don't eat! So licence for pants down! And they do!! £25 two courses I had fish cakes, sort of warm close to cold clearly out of a box!! They... More 

Helpful?
Thank FEOE
Michael R, Manager at Jurys Inn Oxford, responded to this review

Dear FEOE, Thank you for your honest feedback regarding your recent stay and I'm sorry that certain aspects of your stay were not up to our usual standard. Whilst i am pleased to hear that your bedroom met your expectations i'm sorry that your dining experience did not. Your feedback regarding your steak has been duly noted and reported back... More 

Swindon, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I've stayed here before it changed names or hands to jury's inn . It's a nice hotel staff are polite and efficient. The rooms are in good order maybe some of them could do with a bit of TLC and bathrooms being brought up to date but hey you you only SSS in there lol . It's slight off the... More 

Helpful?
Thank Trevsdubs
Michael R, Manager at Jurys Inn Oxford, responded to this review

Dear Trevsdubs, Thank you for your positive review of the hotel and the staff here and im glad that you enjoyed your recent stay with us. As you may have noticed the bedrooms here are currently undergoing a phased refurbishment to address the TLC comments that you make, so im sure next time that you visit you will see further... More 

Eastbourne, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Formally "The Oxford", the Jurys Inn is trying to get it right. The in house bar / bar food good quality, but slightly expensive. The breakfast is of good to high quality and the staff are excellent. My reason for giving only three star is the room, was the distance from the bar, reception and car park, I only stayed... More 

Helpful?
Thank Saxman6060
Michael R, Manager at Jurys Inn Oxford, responded to this review

Dear Saxman6060, Thank you for your comments regarding your recent stay. I'm really pleased to hear that you enjoyed the food and that the staff were excellent, i'll make sure all the team are aware of your feedback. As you rightly point out since becoming part of the Jurys group we have started to refurbish the bedrooms in the hotel... More 

Exeter, United Kingdom
Level Contributor
80 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
1 of 5 stars Reviewed 1 week ago

No welcome at reception or smile. No directions to room or where lift was so had to find and go up some stairs we found at the end of a corridor with the luggage after stepping over plastic taped down over the carpet because of the refubrishment which is obviously going on at a slow pace. The room smelt of... More 

Helpful?
1 Thank carolineannemoore
Michael R, Manager at Jurys Inn Oxford, responded to this review

Dear Caroline, Thank you for taking the time to give us your feedback. Feedback of all kinds is very important to us to enable us to better our guests experience. I am very sorry that on this occasion our levels of service fell far short of our standards. We do strive to make all guests feel welcome and and appreciated... More 

Banbury, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Recovering from a migraine and being woken up by housekeeping knocking every 30mins to an hour from 7am got on my nerves to say the least. If you knock and I sound that I'm present in the room LEAVE ME ALONE don't try terrorising me till I can't take anymore and I'm forced to leave!! The next morning was exactly... More 

Review collected in partnership with Jurys Inn

Helpful?
Thank Millybob
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I don´t know a superlative who is able to describe "uncleaned" concerning the situation in the room. The bedline was perforated. On the bed I found dark hairs (not my hairs !). The bathroom was the most worse place I have ever seen in my life. It looks like a bathroom nobody has cleaned for several weeks. Just AWFUL (!)... More 

Review collected in partnership with Jurys Inn

Helpful?
3 Thank manypeny2016
Michael R, Manager at Jurys Inn Oxford, responded to this review

Dear Manypeny2016, Thank you for taking the time to leave us your feedback. We do appreciate all feedback both positive and negative and it is a core tool at our disposal to drive our standards and improve our customers experience with us. I am very sorry to hear that your experience with us was a poor one, we do strive... More 

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