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Mercure Eastgate Oxford

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73 High Street, Oxford OX1 4BE, England
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Mercure Eastgate Oxford
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724 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Easy to drive to with parking, and although pricey at £20 a day we were able to keep the car there after we checked out to enjoy more time in Oxford. Location couldn't be better, nor the friendliness, cleanliness and appearance. However, breakfast needs work. Staff were visible but very slow to provide coffee and take our breakfast order. A... More 

Was this review helpful? Yes
PeterWatt, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your kind review and I am pleased that you enjoyed the hotel, location and that the staff were attentive to your requirements. We are reviewing our breakfast menu at present and have noted your concerns going forward for our new A La Carte offer. I am afraid we have a couple of new members to the team... More 

United Kingdom
Level Contributor
1 review
2 of 5 stars Reviewed 5 days ago NEW

We were all set to have a relaxing time and were excited to spend our night stay at a more "up market hotel". We arrive at the hotel and drive into the car park which looks like the cars are being herded it was that cramped, but we brushed that off and made our way to the desk, which was... More 

Was this review helpful? Yes
PeterWatt, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your recent review and I am very sorry that the bar was being renovated and we had not informed you prior to arrival. I am afraid the whole ground floor project was pushed forward by 2 weeks and we should have informed our guests, in the haste to prepare for the renovation, I do apologise The hotel... More 

Travelers are raving about these Oxford hotels

Vadodara, India
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is located on prime busy street of Oxford. Oxford university is very close the the hotel and one of the department is just opposite to hotel gate. All the major restaurant and shopping place is walk-able distance from the hotel. They have Bar and Restaurant on the ground floor which is quite good. Hotel is little noisy when... More 

Was this review helpful? Yes
PeterWatt, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your kind review, we are pleased that you enjoyed your stay and also the location of the hotel in the city centre. Oxford is a vibrant city with all our industrious students and we are in a prime location opposite the main examination hall. We look forward to welcoming you back to Oxford, please do check our... More 

Nantwich, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our fourth stay at the Mercure Oxford and nice to see it refurbished. The bathroom was excellent and the room spacious. We found the car parking to have jumped in price to £20 for overnight from £15 but as you can leave your car there for most of the following day I suppose it works out overall (... More 

Was this review helpful? Yes
PeterWatt, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your review, I am pleased that you enjoyed the newly refurbished bedrooms and my apologies for the delay in check-in, we have almost completed our total refurbishment programme by the end of June. We are in the process of changing our breakfast menu to an A La Carte menu with a selection of freshly prepared cold and... More 

yorkshire
Level Contributor
52 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed two nights, having booked a Dinner, B&B package in a Privilege room. For this we were Privileged with a room on the third floor, with a tiny lift that only goes up to the second. The room was clean and modern, spoiled by having wires hanging all over the place. The bed is positioned under the eaves, meaning getting... More 

Was this review helpful? Yes
PeterWatt, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your recent review, I am pleased that you enjoyed the refurbished bedrooms and that the team looked after you. The university exam period has started and a number of the students have finished and are now preparing for their graduation day and celebrations. Our location in the city centre is ideal for all visits and we have... More 

Brighton, United Kingdom
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stay here regularly as our daughter is at teddy hall in queens lane. It's really convenient for the high St and all of the city. The suite is really great but their executive rooms are also well appointed. It's good to stay right in the heart of the university vibe. Opposite examination schools, easy walk to... More 

Was this review helpful? Yes
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you very much for your kind review, greatly appreciated and a good morale boost for the team. We look forward to welcoming you back to the hotel in the near future, when visiting your daughter - Oxford is a vibrant city. With kind regards, Peter Watt, General Manager More 

Washington DC, District of Columbia
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I completed an overnight stay at this hotel earlier in the spring and was pleased with the experience. The rooms are modern and comfortable,albeit small. The hotel itself is located right off High Street, yet tucked away on a quiet street facing the Examination Halls. The staff were courteous and helpful. I would gladly stay here again.

Was this review helpful? Yes
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you very much for your kind review, greatly appreciated by the team and a huge morale boost for the whole team. I am pleased that you liked the hotel as we are just 2 weeks away from completing our refurbishment programme, and look forward to a newly decorated boutique hotel located in the centre of Oxford. We look forward... More 

N England
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights in single room. Very compact but everything you need and big comfortable bed. Very good choice at breakfast. Staff all very pleasant and helpful. Location is great as can walk out straight into High Street and easily walk round central area. Will definitely stay again as only managed to do a fraction of things I wanted to... More 

Was this review helpful? Yes
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your kind review, greatly appreciated by the team and a good morale boost all round. I am so pleased that you enjoyed your stay we are ideally located in the city centre and have almost completed a total refurbishment. Please do come back and visit us in the summer, please see our summer specials on the website.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 30, 2015

A close friend and I had arrived in Oxford together a day early for a study abroad trip, and opted to share a hotel room together for one night. We had booked a room with two beds, since we would not be comfortable sharing a bed together. (He is male, and I am female.) Upon arrival, they were accommodating with... More 

Was this review helpful? Yes
PeterWatt, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your review and I am sorry that you did not have a pleasant stay in July, last year. We are in the final month of the renovation of the whole hotel, along with a new Marco’s New York Italian Restaurant and look forward to welcoming everyone to the newly refurbished Mercure Oxford Eastgate Townhouse. Please do look... More 

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