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Mercure Eastgate Oxford


Hotel class 4.0 of 5
73 High Street | (formerly Macdonald Eastgate Townhouse), Oxford OX1 4BE, England
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Reviews you can trust

55% Recommend
3.0 of 5 stars 91 reviews
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3 of 5 stars
MsJetSetter   6 contributions
Florida
Nov 21, 2009 | Trip type: Couples New

We were actually relocated to this hotel by another hotel due to an oversold situation. The lobby was very nice, but the guest rooms were a little disappointing. The decor is very "B & B" like, but of course, you are not paying "B & B" prices. The guest room was small and TV channel options were outdated. The shower... more

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2 of 5 stars
PlainSong   8 contributions
London
Nov 10, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

This hotel is close to where I need to do business in Oxford so is convenient for me and I have used it a number of times, albeit with increasing reluctance. The change to the Mercure brand has done little to improve the hotel or the service. The building is an old coaching inn which has been refurbished to bland... more

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1 of 5 stars
WMBD   14 contributions
Herts
Sep 28, 2009 | Trip type: Couples
1/1 found this review helpful

We stayed here last Friday and Saturday having booked in November last year. We were initially given a room that was smallish but adequate. However, on Saturday morning the toilet in our room refused to flush (see other reviews below). We reported the matter to reception at 08.15 and went out for the day having been assured that it would... more

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3 of 5 stars
jingal   3 contributions
Crawley, United Kingdom
Sep 22, 2009 | Trip type: Couples
1/1 found this review helpful

Stayed here for a couple of nights, and while not that bad, can't really recommend the hotel overall. Hotel is centrally placed, but the car park access is a nightmare, also they operate a valet parking system, holding on to your car keys, which would be fine if they actually issued a receipt for the car, it is all done... more

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1 of 5 stars
vlcoxf   1 contribution
Valencia, Spain
Sep 14, 2009 | Trip type: Business
1/1 found this review helpful

We had paid our reservation 2 months earlier through a travel agency. However, when we arrived our name was not in their computer and they did not accepted my copy of the reservation. I had to phone myself and ask the travel agency to send again the proof of the payment of the registration. At the end they gave us... more

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2 of 5 stars
Elly6869   1 contribution
Lancashire
Sep 6, 2009 | Trip type: Friends getaway
1/1 found this review helpful

We stayed at the Eastgate last year and found the staff to be friendly and efficient. This year was different. There was an initial hiccup with our internet booking and the receptionist implied that it was because we had not paid a reasonable price, which was not the case. When we were checking out the receptionist was uncommicative to the... more

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1 of 5 stars
kramsac   3 contributions
Malta
Aug 25, 2009 | Trip type: Couples
1/1 found this review helpful

Since I booked over the internet and got a 'special' rate, my credit card got charged the very day I placed my booking, which, in my opinion, is not the best way to treat a customer. However, this didn't bother me too much, and was hoping the service would make up for this. The email stated I had a 'dial... more

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4 of 5 stars
aristonoia   24 contributions
Umbria
Aug 22, 2009 | Trip type: Couples
0/1 found this review helpful

We stayed at the Eastgate for a weekend in November 2008 It was the best accommodation we found being very well located right in the center at a few steps from the main colleges and the shopping centre and having a very reasonable price compared to other hotels we checked in the same area. I think we got their best... more

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4 of 5 stars
Silverwedding25   4 contributions
Ireland
Aug 7, 2009 | Trip type: Family

I stayed here for one night with my sisters and father. We were going to see the Globe production of Comedy of Errors in the Bodelian Library . The hotel is only a short walk to the library and to the main shopping area with restaurants and cafes etc. The tour bus of the city (well worth doing) stops about... more

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3 of 5 stars
CityGirlCH   3 contributions
Switzerland
Aug 2, 2009 | Trip type: Solo travel

I didn't find the hotel as bad as previous reviews on Trip Advisor suggested. I chose it because of its central location - although it's fairly expensive (I paid £100 for single occupancy of a double room), it was by far the cheapest hotel available in central Oxford. Almost everything else in the same price range was well out of... more

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Mercure Eastgate Oxford Also Known As

  • Accor Eastgate Oxford
  • Mercure Oxford
Address: 73 High Street | (formerly Macdonald Eastgate Townhouse), Oxford OX1 4BE, England