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All 43 Oxford hotels

Mercure Eastgate Oxford

3.0 of 5 Hotel   |   73 High Street, Oxford OX1 4BE, England
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Mercure Eastgate Oxford
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61%
Ranked #20 of 43 hotels in Oxford
A recent review
3 of 5 stars reviewed 3 days ago
Joan T Heckmondwike, United Kingdom
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590 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
Heckmondwike, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

Don't ever put anyone in Room 212 again - the noise from the kitchen fan was horrendous - it went on all night - I asked to be moved into another room - the other room was fine. The restaurant was lovely and the service from the staff was excellent - they were most obliging at finding me a quieter... More

Review collected in partnership with Mercure Hotels

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Joan T, Thank you for your kind feedback on the team at the Mercure Oxford Eastgae Townhouse, greatly appreciated and a good morale boost for them all. I am very sorry for the noise of the kitchen extractor fan keeping you awake during your stay, I am afraid it has been at full blast during the day over the... More

Australia
Top Contributor
78 reviews 78 reviews
55 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is very centrally located which is great, if a little noisy. There is parking available, although considering the accommodation costs I don't think they should be charging for parking. The hotel is pleasant to stay in - although we had the Ruskin Suite (extremely expensive) so our experience is not necessarily typical. The room was pleasant and generally... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Ert 53 Thank you for your constructive feedback, I am afraid Oxford is in high demand at this time of year with all the students finishing their exams and graduation, and being located in the city centre - accommodation is limited and parking in high demand, hence the reason why we do charge for parking in a secure and... More

London, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is excellent, within walking distance of everything, but hard to find by car even with satnav as the hotel is invisible coming from the east. Should direct guests to the entrance in Merton Street. Parking was expensive at £15 per day, and I was not prepared for valet parking. The room was hot until the air conditioning was... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Chris N Thank you for your feedback, I have only recently taken over as the General Manager of the Mercure Oxford Eastgate Hotel, and Having known the hotel for a number of years, I am very sorry for the limited car park space, we are in a prime city centre location, and car parking is an added asset, and... More

New Milton, United Kingdom
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room only at £169 plus £15 per night for parking was not good value. They obiously take advantage of Graduation weeks and the limited amount of accomodation in Oxford town center.Rooms were a little tired compared to the likes of Premier Inn.

Review collected in partnership with Mercure Hotels

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Sir Thank you for your constructive comments, I am afraid that the demand for accommodation throughout the year in Oxford is very high and we have beiing looking at dates when we can start our refurbishment of all the hotel bedrooms. This has now been confirmed from the end of October this year through into the beginning of next... More

Zurich, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

All public areas were spacious, comfortable and bright. Bedrooms and bathrooms spacious and comfortable. Food was good but to much emphasis on appearance rather than taste. E.g. Bacon cooked in an oven and freed eggs cooked in moulds rather than in a frying pan. They did on request prepare properly cooked bacon and egg!

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Michael H Thank you for your feddback, the hotel team are very appreciative of your kind comments. I have spoken with the Head Chef as to preparation of breakfast and he is spending a couple of mornings with our breakfast chef to review the service and presentation of a cooked English breakfast. Kind regards, Peter Watt GM More

Worthing, West Sussex
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed Sunday night. Room was quiet with a good view over College buildings. Breakfast was very good. We did not take evening meal in the hotel because we were out with friends. Our friends had pre-booked a parking space.

Review collected in partnership with Accorhotels.com

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Carley Smith Thank you for your kind comments, they are greatly appreciated by the team, and we are pleased you enjoyed your stay. We look forward to welcoming you back to the Mercure Oxford Eastgate Townhouse in the future. Kind regards, Peter Watt, Manager More

1 review
3 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights when having a short break in Oxford. The location of this hotel is great, it was close to everywhere we wanted to visit. The temperature in the room I was given was ridiculous, really hot and stuffy. I tried the air con but it hardly worked. I went to find out if there was... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your constructive feedback, I am afraid that some of our rooms are in daylight for a number of hours and can be quite hot on arrival - we do however have air conditioning and the windows will open. We are at present re-looking at our breakfast presenation and standards. I hope we will have the pleasure of... More

High Wycombe, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed here for my wedding anniversary in one of the executive rooms. The location cannot be faulted and on a sunny day oxford is truly stunning. The room however is still quite small and the interior of the hotel all round needs a bit of TLC. The staff however are friendly and the breakfast was delicious.

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Paul A Thank you for your kind comments - the staff are really appreciative of your feedback. We are due to start a refurbishment of the hotel in the autumn and we are taking into account all our guest feedback, however due to the age and history of the hotel we have yet to confirm a start date. Thank... More

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Additional Information about Mercure Eastgate Oxford

Address: 73 High Street, Oxford OX1 4BE, England
Location: United Kingdom > England > Oxfordshire > Oxford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mercure Eastgate Oxford 3*
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Also Known As:
Mercure Eastgate Oxford Hotel Oxford
Accor Eastgate Oxford
Mercure Oxford

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Amenities

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Hotel Class
Official Description (provided by the hotel)
Originally a 17th Century coaching inn, this 4 star hotel has 63 en suite rooms. The hotel is ideally situated for visiting the historic colleges as well as participating in the year round entertainment, including open air plays, river punting and the May Day celebrations. The main shopping area is nearby. Facilities are available for breakfast only. The hotel is easily accessible via M40, pay parking is available. ... more   less 
Number of rooms
63

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