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All 43 Oxford hotels

Mercure Eastgate Oxford

3.0 of 5 Hotel   |   73 High Street, Oxford OX1 4BE, England
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Ranked #19 of 43 Hotels in Oxford
A recent review
4 of 5 stars reviewed 2 days ago
Father Mike T London, United Kingdom
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648 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
55 reviews 55 reviews
42 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here for one night en-route to the Cotswolds. Lovely old building with smart interior, central location with dreaming spires views. Professional and very courteous check-in - smart reception and bar. Our room (probably all rooms on the third floor) have no lift access (only goes as far as the second floor) and felt slightly small as they are in... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Guest Thank you for your feedback, I was pleased to note that you had received a warm welcome and enjoyed your stay in the hotel, and Oxford. I am afraid that the hotel is over 100 years old and due to the structure of the hotel, the main lift cannot go further than the second, I am sorry and... More

Southampton
Contributor
13 reviews 13 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

It is maybe unfair to give the hotel three stars on the basis that it was so expensive for what it was because staying in Oxford city centre is clearly an expensive thing to do! However I cannot rate it more highly because for the price I just do not think it warrants more. We checked in late and this... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear guest, Thank you for your feedback, I was pleased to note that the team were friendly and helpful throughout your stay. I am very sorry and embarrassed that the housekeeping department had woken you up early in the morning and that the bedroom and bathroom were not 100% serviced. I have spoken with the Head Housekeeper and she has... More

Guildford, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed overnight for a short shopping trip to Oxford and were delighted to find this little gem of a hotel. Very pleasantly surprised by the authentic style and comfortable surroundings. The onsite private car park is a huge benefit in this mostly pedestrian city centre and rates are reasonable. Staff at the front desk, bar and restaurant could not have... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Guest Thank you for your kind feedback, I was pleased to note that you had enjoyed your stay and that the location is ideal for Christmas shopping. I have passed on your kind comments to the team, a great morale boost, thank you. With reference to the tiredness of your bedroom, we are starting in January a refurbishment of... More

Cardiff, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I can only talk from my personal experience of staying here but we found it very enjoyable and the location is perfect - just off the high street. Parking is an issue for Oxford so they do offer a carpark at the rate of £15 per day which we used as it was so convenient. The staff were very friendly... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Guest Thank you for your kind feedback, it is greatly appreciated by the team and a huge morale boost. I was pleased to read that you had enjoyed your stay at the Mercure Oxford Eastgate Townhouse. I am very appreciative with the open and honest feedback, it was great to note that some of the new products and teamwork... More

Alphen aan den Rijn
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We recently stayed two nights at the Eastgate hotel. Lovely room with view of Magdalen Tower (104), convenient car park, very friendly staff. A minor issue with the airco was sorted efficiently. Yes, the prices are at a London level, but this is Oxford and given the location of the hotel it is to be expected. We would certainly stay... More

Was this review helpful? Yes
ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Guest Thank you for your kind feedback, I am pleased that you enjoyed your stay at the Oxford Eastgate Townhouse and Oxford, itself. I thank you for your kind comments - a great morale boost for the team. We look forward to welcomong you back to the hotel in the future Kind regards Peter Watt MANAGER More

Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here for one night (Sunday to Monday). The hotel was clean and the room had a delightful view out across the Oxford Examination School. Very conveniently located to explore Oxford and can easily be reached from the train station by a 20 minute walk. Staff were very pleasant and the hotel was also quiet ensuring a good nights sleep.

Was this review helpful? Yes
ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Guest Thank you for your kind feedback, and greatly appreciated by the team, a huge morale boost. I am pleased that you enjoyed Oxford and the Eastgate Townhouse, the centre of Oxford is full of history, charm and lots to do. We hope you had a safe journey home and we look forward to welcoming you back With kind... More

Canterbury
2 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

For the first time, I have had to ask for my hotel room to be changed due to an unexplained continual noise that sounded like a generator. The staff were very helpful in moving me in the middle of the night but it did leave me with a very broken night sleep. It would have been better to have received... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Guest Thank you for your feedback and my sincere apologies for the disturbed nights sleep that you encountered during your stay. The weather this year has been exceptional and we have all made the most of it, however due to the city centre location and the hotel being a townhouse, we have had the air conditioning on most of... More

Guildford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Eastgate is superbly situated, and having chosen it for its location, we were very satisfied with this. Our room had a splendid view of Magdalen Tower. It was clean and fairly comfortable. I don't mind a bit a peeling paint in the bathroom provided there is plenty of hot water and soap -- and there was. There were, though,... More

Was this review helpful? Yes 1
ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Guest Thank you for your feedback, and I am pleased that you generally enjoyed your stay and time in Oxford. I am so sorry and embarrassed as to the way in which you were treated by one of the reception team, I am afraid that Oxford is not an easy city to recruit English speaking personnel, and although we... More

Dublin, Ireland
Contributor
17 reviews 17 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First timein Oxford, I was attending a conference outside the city. I stayed in this hotel which is located in the center, more or less opposite Magdalen College and the Ruskin Art College. It is a fine property, a modernized inn where reputedly Tolkien and C.S. Lewis would meet for coffee/lunch. One can well imagine! The room was excellent, well-resourced... More

Was this review helpful? Yes 1
ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Guest Thank you for your kind feedback, greatly appreciated by the team and we were very pleased to note you had enjoyed your stay in Oxford. I am so sorry for the lack of consistency with the opening and closing times of the restaurant, I have spoken with the Operations Manager and he is having his weekly meeting with... More

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Additional Information about Mercure Eastgate Oxford

Address: 73 High Street, Oxford OX1 4BE, England
Phone Number:
Location: United Kingdom > England > Oxfordshire > Oxford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mercure Eastgate Oxford 3*
Number of rooms: 63
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Also Known As:
Mercure Eastgate Oxford Hotel Oxford
Accor Eastgate Oxford
Mercure Oxford

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