The location is nice, the internet works fine and the staff is quite friendly. Other than that... 1. The rooms still have floorboars, sounds vintage at first but it gets in your nerves soon enough when you can't walk around silently, plus you have to put up with the general noise of other rooms as well, if someone above or... More

The Mercure is stylish and centrally situated. Even with a room above the street, with the double glazing it was not noisy. The room was a medium size but fine and the bed (and pillows!!) comfortable. How amazing to get good pillows in a hotel in England. Good shower over the bath. Tea/coffee making facilities and a good breakfast with... More

My husband booked us the Eastgate Hotel to re-visit as part of our first anniversary treat. The room was situated above the main entrance and we were initially worried that we would be kept awake at night but this wasn't the case despite it being graduation weekend. And who could begrudge the students enjoying themselves :-) The room overall was... More

I stayed here on a businesstrip last month, the location is very good and the building is beatiful! The staff was mostly friendly and booked me a taxi for my return trip. When I arrived I was asked if I wanted to have breakfast for 10 pounds extra per day, which I am glad I did as the breakfast was... More

We paid extra for an executive room (601) – it was pleasant but not particularly spacious. Comfortable bed. Large flat screen television with lots of channels. Free wifi though it kept cutting out. Mini bar wasn’t working. We didn’t get the promised free gift of a “Mercure City bag, with mineral water and snacks”. When we queried this my partner... More

Spent three days here. Generally comfortable with rooms slightly aged but clean. Sound insulaton wasn't perfect. Traditioanl style British hotel in a converted old building. Pleasant and quaint with narrow corridors. Those with heavy luggage may find it challenging getting to the rooms furthest from the lift. The beds were somewhat soft. Guess good for some but we prefer stiffer... More

Hotel is ideally situated with paid parking. We have stayed several times and been satisfied but this time we were given a basement room so we could not open the window to lode tin fresh air. There was a problem with light flickering on and off. This was reported but. No action taken. Very disappointing as we are likley tocontinuevisiting... More

Stayed for three nights in April, 2013. A great location and a wonderful history - why we chose it. Tolkien (Lord of the Rings) and C.S. Lewis (Narnia) used to lunch here, Lewis proposed to his wife here, Tolkien lived next door for a time. Efficient and helpful staff, although not friendly, a bit too snooty for the property. Tiny... More

Hotel location and service was great. Very helpful and friendly staff. Lovely breakfast in the morning. Perfect location for everything right in the centre of Oxford, and with parking - although you need to pay extra for parking. Room was compact but very clean. Large clean bathroom and good powerful shower. Room prices and parking not cheap