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All 43 Oxford hotels

Mercure Eastgate Oxford

3.0 of 5 Hotel   |   73 High Street, Oxford OX1 4BE, England
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Ranked #20 of 43 Hotels in Oxford
A recent review
5 of 5 stars reviewed yesterday
Leika44 Leicester, United Kingdom
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633 reviews from our community

Traveler rating
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    48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leicester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our family stayed at this hotel over the weekend of our son's wedding and had a wonderful time. We had stayed at this hotel previously when our son first moved to Oxford and again when he graduated, so for sentimental reasons we wanted to stay here again for his wedding. However we were a little apprehensive due to some of... More

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Darwin, Australia
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a great hotel in the heart of Oxford. it is not cheap (especially the laundry prices!) but if you want cheap find a hostel. If you are driving with a GPS be very careful approaching this place, it isn't obvious until you have found it! But having found it its great. smallish rooms, but fully functional. very good... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear AOW - Canuk Thank you for your kind feedback, I am pleased that you enjoyed your stay and that the team looked after you. The hotel is full of hiostory and ideally located in the centre of Oxford, however due to the age and structure parts of the hotel are limited in space. We are however just about to... More

Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

I stayed here while in oxford on business. It ticked most of the boxes. The room I had was clean and comfy but was a bit small. I stay away with work quite a bit and my usual critera for the quality of a hotel is 'does the room have an iron?' yes it did - box ticked. The staff... More

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Corpus Christi, Texas, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was fantastic. It is located right next to the many campuses that make up Oxford University as well as several other local sights and restaurants. The bar was excellent and the free breakfast was very good as well: eggs cooked to order with lots of fruit, cereal, bread, coffee/tea, etc. The staff had impeccable manners and took care... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Christopher L Thank you very much for your kind feedback, greatly appreciated by all the team and a huge morale boost. We are so pleased that you enjoyed your stay, and please do come back in the new year when we will have finished our renovation programme of all the bedrooms and the ground floor. With best wishes Peter... More

Bristol
Top Contributor
161 reviews 161 reviews
36 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Convenient position for the city though not simple to find or access by car. Once there the well organised car park is a great bonus. Reception staff we met and who helped us provided quite exceptional service. Bar service slow in the late afternoon but comfortable. Watch out that the complimentary drink vouchers exclude spirits. Not really sure why on... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear David F Thank you for your feedback, I am pleased that the team were able to help you and that the service and quality of breakfast was good. The staff appreciated your kind words and a great morale boost, the reception team were please that you enjoyed your stay. I am afraid the hotel is old and full of... More

Windsor, United Kingdom
Top Contributor
57 reviews 57 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Don't stay here unless you can be sure that your room has been refurbished. At £150 for the room only I expect a bathroom that has been refurbished within the the last 20 years. This one on the 3rd Floor didn't look like it had been. The shower head was gross, there was a lot of mould around all of... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Mike T Thank you for your feedback, I am pleased that you found the bed comfortable and the aircon was excellent. I am very sorry and ambarrassed at the general decor and cleanliness of the bathroom; the hotel is old and full of history, however we have just completed the refurbishment of 2 bedrooms this month, as pilot rooms... More

Coventry
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My husband and I spent 1 night at The Eastgate Hotel and had such a wonderful time and did so much we felt like we'd been away for a week! It was great; we were lucky enough to check in early and the room was great with a view over the Examination College. Everything was within easy walking distance and... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Katie Thank you very much for your kind feedback, greatly appreciated by all the team and a huge morale boost. I am very pleased that you and your husband enjoyed your stay, and that we could help with a number of recommendations on places to see and eat. We would be pleased for you to come back in the... More

Oxford, England
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The Mercure Eastgate, can be discribed as old, but the service I received can only be summed up as outstanding, from the moment we arrived to departure every staff member acted professionally and could not do enough. The restaurant was excellent, again the staff could not do enough and the food was hot and cooked correctly. The hotel was clean.... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear David O, Thank you very much for your kind feedback, greatly appreciated by all the team and a huge morale boost. We are so pleased that you enjoyed your stay, and please do come back in the new year when we will have finished our renovation programme of all the bedrooms and the ground floor. With best wishes Peter... More

sydney
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We selected this hotel for two reasons; location and Mercure is a chain that we had used previously. The only good thing about it was the location. The room was very small, but that was not the problem. We were travelling for approximately 6 weeks, so had some luggage, not a lot but some. No assistance was available and the... More

Was this review helpful? Yes 1
ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Foodie 62 Thank you for your feedback, I am very sorry that you did not enjoy your stay in Oxford, in July. We have now started our refurbishment programme of the hotel with the 2 pilot rooms ready for inspection and to let from the beginning of October, and the remaining bedrooms being upgraded over the coming 6 months... More

1 review
3 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel several times over the last few years and find it well located to walk to all the main Oxford sights. Communal areas are lovely. Rooms are reasonable but try and avoid 201 as lots of lift noise! Restaurant decent too. We booked 2 nights and had to split between a twin and a double... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Maud Thank you for your feedback and I appreciate that you have being coming to the hotel over the past few years, and have enjoys its location and the ground floor bar and restaurant areas. I am very sorry and embarrassed at the lack of empathy you encountered with my colleagues on reception, we have recently introduced and trained... More

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Additional Information about Mercure Eastgate Oxford

Address: 73 High Street, Oxford OX1 4BE, England
Phone Number:
Location: United Kingdom > England > Oxfordshire > Oxford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mercure Eastgate Oxford 3*
Number of rooms: 63
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Also Known As:
Mercure Eastgate Oxford Hotel Oxford
Accor Eastgate Oxford
Mercure Oxford

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