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All 43 Oxford hotels

Mercure Eastgate Oxford

3.0 of 5 Hotel   |   73 High Street, Oxford OX1 4BE, England
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Ranked #21 of 43 hotels in Oxford
A recent review
4 of 5 stars reviewed yesterday
GrownupFamily Manchester, United Kingdom
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613 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Two night stay in this very well placed central hotel. Everywhere within easy walking distance and secure parking on site. Very helpful staff. We stayed in two different executive rooms (had only booked one night originally) - one at the back overlooking car park, but with church tower and treetop view, and the other at the front, overlooking the splendid... More

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Hørsholm
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

Share the comfort of this lovely hotel, situated in the very center of British culture and spirit. Everything Works. The rooms, the peasant lounge, but most of all the staff of this unique spot. A place to rejoice, and to return to.

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Manchester, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I enjoyed a brief one night stay here in this comfortable hotel. Its location in the centre of Oxford is very appealing and would be most convenient for a longer visit to the city. The bed was comfortable and the room was pleasant. Okay, it was on the lower ground floor and overlooked the car park, but I wasn't there... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Frandango Thank you for your feedback, I am very pleased to note that the team were helpful and professional. I am delighted you enjoyed your stay at the Mercure Oxfoprd Eastgate Townhouse and that you were able to see Oxford, although briefly - it is a great university city. I hope we will have the pleasure of welcoming you... More

Bangkok, Thailand
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel's location is great and comes with parking space. The staff is lovely and very helpful. HOWEVER, there are many things need to be replaced in the room. Mattress are old and must be replace. Rug in the room are old. Doors do not fit. When closing the door, you have to pull the door real hard. The closing... More

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ManagerOxford, Owner at Mercure Eastgate Oxford, responded to this review

Dear Samjaras Thank you for your feedback, I am pleased that the team were able to help you and that you enjoyed your stay. I am afraid the hotel is old and full of history, however we are refurbishing 2 bedrooms this month, as pilot rooms prior to the remaining bedrooms being refurbished over the coming 6 months. We are... More

Glasgow, United Kingdom
Top Contributor
75 reviews 75 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotels location at the east end of the High Street is its main feature and that there is on-site parking - although, annoyingly there is a daily charge of £15. Breakfast is good value at £10 combining a buffet and menu items including, for example, Eggs Benedict. Wi-fi is free but they have limited TV stations both in the... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Ken Thank you for your feedback, I am pleased that the team were able to help you and that you enjoyed yours stay. I am afraid the hotel is old and full of history, however we are refurbishing 2 bedrooms this month, as pilot rooms prior to the remainder of the hotel being refurbished over the coming 6 months.... More

Cardiff, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

As with most of the buildings in Oxford, the exterior is old and stunning. Reception staff very helpful. Some of the walls could do with a new lick of paint and furnishings need replacing (eg stains on carpets/lampshades etc. The restaurant is very modern in décor. As the building is old, you can hear people walking around in the corridors,... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Karen L Thank you for your good and indepth feedback, greatly appreciative and good for all the team and a huge morale boost. I am afraid that some of the bedrooms are slightly dated, however we are starting a major refurbishment of the bedrooms with the 2 pilot bedrooms next month following by the remaining bedrooms in coming months.... More

worthing
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a two night stay which we really enjoyed. We used the valet car parking which is £15 per day. If you plan to park check the hotel for directions as the road signs are a bit confusing. Also there is a tight turn and narrow arch and some large cars (4x4) may struggle. Our room was one of... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Andy and Mella Thank you for your kind feedback - greatly appreciated by the team and a huge morale boost, thank you. We have taken on board the directions into the hotel, and we are looking at the car park entrance but we are very limited due to the age and structure of the building. I was pleased that... More

Southend-on-Sea, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I'm staying at this hotel at the moment and am very pleased with everything at the moment. Sensibly priced, located in the town centre and has a smart/clean interior. I asked for a quiet room away from the road and got a good nights sleep.

Was this review helpful? Yes 2
ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Ian B Thank you very much for your kind feedback - greatly appreciated by the team and a huge morale boost. I am pleased you enjoyed your stay and had a great time in the hotel and Oxford, itself We look forward to welcoming you back to the Mercure Oxford Eastgate Townhouse Kind regards Peter Watt Manager More

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Room okay but not attention to detail - some days you got coffee but no sugar, other days sugar and no coffee. Ceiling in bathroom leaked. Spoke to reception who advised it was because the air conditioning was set to cold. As I had not used the A/C I found this response - ridiculous. Every night at about 2:00 am... More

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ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Leona Thank you for your constructive feedback, I have spoken with our head housekeeper and she is having a meeting with her team next week as to a couple of mistakes in the service of the rooms. The housekeeping team have had a few changes in the last month to assist them with the cleaning of the bedrooms, and... More

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Additional Information about Mercure Eastgate Oxford

Address: 73 High Street, Oxford OX1 4BE, England
Phone Number:
Location: United Kingdom > England > Oxfordshire > Oxford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mercure Eastgate Oxford 3*
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Also Known As:
Mercure Eastgate Oxford Hotel Oxford
Accor Eastgate Oxford
Mercure Oxford

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Official Description (provided by the hotel)
Originally a 17th Century coaching inn, this 4 star hotel has 63 en suite rooms. The hotel is ideally situated for visiting the historic colleges as well as participating in the year round entertainment, including open air plays, river punting and the May Day celebrations. The main shopping area is nearby. Facilities are available for breakfast only. The hotel is easily accessible via M40, pay parking is available. ... more   less 
Number of rooms
63

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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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