We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 43 Oxford hotels

Macdonald Randolph Hotel

5.0 of 5 Hotel   |   Beaumont Street, Oxford OX1 2LN, England
Hotel amenities
Macdonald Randolph Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save Saved
You added Macdonald Randolph Hotel to your Saves list
70%
Ranked #8 of 43 Hotels in Oxford
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
34Doris Oxford, United Kingdom
Write a Review

1,466 reviews from our community

Traveler rating
    633
    387
    247
    134
    65
See reviews for
226
716
73
210
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (312)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1466)
  • Mar-May only
    (360)
  • Jun-Aug only
    (393)
  • Sep-Nov only
    (402)
  • Dec-Feb only
    (311)
All months
Oxford, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

A delightful oasis, away from the masses. The restaurant is wonderfully old-fashioned, without the absurd pretentions and halitosis problems of more modern establishments. As a person of refinement, I need a place in which my artistic and cultural sensibilities are appreciated. Here the staff know me; know my little foibles and eccentricities - my violent temper and propensity for stern... More

Was this review helpful? Yes 1
Middlewich, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The Randolph lives up to everything that one has heard about it. The staff could not be more helpful and the whole experience was one that my wife and myself thoroughly enjoyed.. Will certainly hope to visit again in the future.

Review collected in partnership with this hotel

Was this review helpful? Yes
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for kind review and I know the team will be really pleased to learn of your feedback. We have a very hard working and dedicated team and we strive to offer the highest levels of guest care at the hotel. I do hope we can be of service to you again in the future. Kind regards, Michael Grange... More

Oxford
1 review
5 of 5 stars Reviewed 2 days ago NEW

Atmospheric, historic, stunning, just everything I would have expected from this landmark hotel. The staff are exceptional, The Morse Bar was a fantastic experience - I have stayed in hotels all over the world and enjoy modernity and clean lines as a preference - but The Randolph in its upscale eccentricity is a completely different and more satisfying experience. I... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for kind comments following your stay with us. We are indeed a traditional property in the heart of the city of Oxford. I know the team will be delighted by your comments and we look forward to welcoming you back to the hotel in the future. Kind regards, Michael Grange General Manager More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Great hotel for location, squeaky floors,creepily quiet parlor/tea room, rude concierge and front desk. Not sure if it was our american accents or their general disposition- at least we were able to have a laugh about it later. Not one person offered to help us into the hotel with our luggage or once inside...seemed strange. Also nearly offended when we... More

Was this review helpful? Yes 1
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you your posting a review. I was very concerned that you found the concierge and reception teams to be rude and felt this was due to your American accents. May I assure you that we welcome guests from all over the world and indeed a huge number of American visitors to the city of Oxford. This is not the... More

Toronto
1 review
1 of 5 stars Reviewed 3 days ago NEW

The concierge service was the only good thing about our stay. My husband is 82 years old with bad knees and the staff was totally unable to make accommodations. We were offered an upgrade at an additional 400 pounds.

Review collected in partnership with this hotel

Was this review helpful? Yes
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you taking the time to post a review. I was pleased the concierge were on hand to assist you. All our team are trained to assist guests who require additional help during their stay and I am sorry that other staff were not forthcoming. We do offer upgrades at an additional charge at the hotel. We offer currently 2... More

Chard
Contributor
14 reviews 14 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Two nights on iconic Oxford hotel. Location Great. Staff OK but no attention to detail. Toast forgotten at breakfast. No morning paper on first day ... reception staff doubted I had ordered one until they saw I had written request on registration card myself. AND no paper again on second morning. Very tired condition with dingy corridors. Bedroom small and... More

Was this review helpful? Yes 2
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review. I was delighted to learn of your comments but concerned that you did experience service issues. We pride ourselves in offering the highest level of guest care and please be assured I will be discussing your comments at our weekly team meeting. I do hope we may be of service to you in the... More

London
1 review
2 of 5 stars Reviewed 3 days ago NEW

This is a good central hotel, but the temperature is unbearable. We were unable to sleep because our room was so hot and it is not possible to open windows properly. The entire hotel was much too hot, making breakfast an uncomfortable experience too.

Review collected in partnership with this hotel

Was this review helpful? Yes
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for time to post a review. I was sorry that you found the hotel to be too warm. We are going through to autumn and winter at the hotel and did experience a cold spell and activated the hotel heating system. We then experienced a very mild spell in weather. Windows are restricted for guests’ safety on the... More

Reigate, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Having stayed here a few times I looked forward to another stay at the Randolph and was not disappointed. The staff are always obliging and friendly.. as usual. The only downside this time was that we had to walk quite some way to our rooms (through a total maze of corridors) which was fine for me and my fiancée but... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review following your recent visit to the hotel. I was delighted that you enjoyed your stay. From your description I believe your rooms were allocated in our Worcester Wing. I do appreciate that these are some distance from the main reception but are our spacious executive rooms with separate showers and baths. I shall also... More

england
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent a few days here an amazing place,all the staff were excellent and dinner was was excellent will certainly stay there again in the near future. The stairs did creak and the lift was so slow it was quicker to walk but the ambiance of the hotel was great Lets hope its never updated love the décor .

Was this review helpful? Yes
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for your kind review. I was pleased you enjoyed your stay with us. The team will be delighted by your comments. We are finalising our lift upgrade due to begin in November. This should improve the speed and service offered by our lifts. We are a traditional property and the decor is being refurbished to remain in keeping... More

Aylesbury, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a truly lovely night at The Randolf. The receptionists, staff in the drawing room, concierge and even the cleaners were polite and welcoming. Our suite was lovely, beautifully presented, lovely facilities and views of the museum. Our dinner was faultless, the service was seamless, the staff courteous and the beef - melt in the mouth beautiful! The presentation... More

Was this review helpful? Yes
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you taking the time to post a review. I was delighted you enjoyed your stay with us. I am sorry that the service experienced in the Morse Bar was less than courteous to your needs. I shall be discussing your comments with my Bar Manager. I was pleased that this was not conducive of the other staff you encountered... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Macdonald Randolph Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Macdonald Randolph Hotel

Address: Beaumont Street, Oxford OX1 2LN, England
Location: United Kingdom > England > Oxfordshire > Oxford
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Macdonald Randolph Hotel 5*
Number of rooms: 151
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Venere, Priceline, Hotels.com, Booking.com, HotelTravel.com, Cheap Tickets, EasyToBook, TripOnline SA, Odigeo and Tingo so you can book your Macdonald Randolph Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Macdonald Randolph Oxford
Hotel Macdonald Randolph
Randolph Hotel Oxford

223 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (215)
Viewed
Hotel & grounds (41)
Viewed
Dining (18)
Viewed
Room/suite (56)
Viewed
Bathroom (17)
Viewed
Business center/function rooms (1)
Viewed
View from room (7)
Viewed
Family/play areas (2)
Viewed
Other (73)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay