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All 43 Oxford hotels

Macdonald Randolph Hotel

5.0 of 5 Hotel   |   Beaumont Street, Oxford OX1 2LN, England
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Ranked #8 of 43 hotels in Oxford
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Francis376 Trowbridge, United Kingdom
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1,382 people have reviewed this hotel

Traveler rating
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    371
    229
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (304)
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English first
Trowbridge, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a lovely hotel and is a bit of an institution in Oxford as it has been featured in Inspector Morse. We had a very nice room at the back of the hotel, it was very spacious, bright & clean. As it was at the back of the hotel there wasn't a view but this meant it was very... More

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Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you taking the time to post a review. I was pleased that you enjoyed your stay with us but sorry to learn that breakfast on the Sunday fell short of expectations, especially after your experience on Saturday. We did open up our Ballroom on the Sunday due to the large numbers of guests in the hotel and I shall... More

Cardiff, UK
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

Jewel in the midst of busy Oxford, was attracted to the Inspector Morse bar, overpriced but no surprises there. Their restaurant was fully booked so went to their Piano Lounge for equivalent of a bar meal but on a proper table cloth. Minuscule portions disappointed as did high pricing but nice seats and toilets were what drew us in. Yes... More

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Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you positing a review. I was pleased you came to the hotel for refreshments. I am sorry the restaurant was fully booked. We do get busy and advanced reservations are advised for our restaurant. I am sorry that you felt the food in the Drawing Room was overpriced and the portions were small. This is not the normal feedback... More

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Agree with the gist of some of the reviews - definitely starting to look a bit tired and frumpy and in need of some updating, particularly relative to its far more impressive competitor. Not much of a business hotel, particularly given the large elderly tour groups. Solid four-star, but the fifth is flickering. The location and service are great and... More

Was this review helpful? Yes 1
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you taking the time to post a review. Thank you for kind comments regarding the bedrooms and service. I know the team will be most motivated by your comments. At the hotel we offer 6 meeting room options and I was surprised by your comments. We cater for all types of business event and are in the heart of... More

West Yorks England
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Really enjoyed our stay. Room was large at the front of the hotel. Slightly noisy traffic but didn t spoil it for us. Very clean. Breakfast lovely. Staff couldn't have been more pleasant. Parked at the hotel £28.50 but there is very little parking in Oxford so as we were only staying one night it was very convenient. We would... More

Was this review helpful? Yes 2
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you taking the time to post a review. I was pleased you enjoyed your stay with us. Parking in Oxford is limited and we offer a valet service at £28.50 for overnight parking. The council does have a very user friendly and efficient park and ride facility. If we are full the Gloucester Green Council car park is adjacent... More

Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

The location in the centre of Oxford is very good and the hotel is close to the centre. It was a 2 minute walk to the Colleges and the same to the bus station where there are very regular buses to Heathrow. I had a single room and I thought it small but very comfortable and cosy. The toiletries were... More

Was this review helpful? Yes
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you taking the time to post a review. I was pleased you enjoyed your stay with us. The hotel is a perfect venue to meet friends and we have very hardworking, dedicated team at the hotel. Accommodation in Oxford is at a premium. We work on a best available structure similar to an airline which is standard practice in... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I have just come back from an overnight stay at the Randolph Hotel Oxford, my daughter and I where met by the head concierge Neal who unloaded our belongings then parked our car, we could not have been treated better had we been royalty, as we arrived early our bags where stored in a secure room until our room was... More

Was this review helpful? Yes 2
Leicester, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My wife is a big fan of Morse and during a recent stay in Oxford we decided to visit the Morse Bar at the Macdonald Randolph Hotel. We went to the bar to order our drinks, however a member of staff asked us to take a seat and said that someone would come over to take our order: that someone... More

Was this review helpful? Yes 1
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you taking the time to post a review. I was sorry to learn of your disappointment but extremely perturbed by your personal comments towards a team member in such a public forum. This has caused great upset to the individual mentioned and I am only sorry that after speaking to our Deputy General Manager who apologise and waive the... More

London, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The decor of this hotel is lovely and the staff are incredibly helpful and polite. The location of the hotel is ideal as it is in the city center but the car park is small so you may not find parking in site. We would definitely here stay again.

Was this review helpful? Yes
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review. I was pleased that you enjoyed your stay at the hotel. We do have a limited car parking facility with around 40 spaces depending on the size of guest vehicles as we operate hydraulic lifts. We charge £28.50 per night for valet parking. We look forward to welcoming you back to the hotel in... More

Kendal, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

As a family of 5 (two adults and three teenagers) we were looking forward to another visit to the beautiful city of Oxford. However, this hotel was a disappointment. Not what we expected from a 5* hotel. On arrival (around 8.30pm, not too late) there was no one to help with our baggage to the reception area or to our... More

Was this review helpful? Yes 2
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you taking the time to post a review. I am sorry that assistance was not forthcoming on arrival to the hotel. We always have a manned concierge desk and reception and it is our standard to procedure to offer rooming of all guests. I am sorry this was not the case. I can see the service was not conducive... More

Northallerton, United Kingdom
Top Contributor
128 reviews 128 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

I must begin by explaining that the staff were very attentive and wonderfully professional- afternoon tea was very pleasant and a reasonable price- a nice experience. The interior was once grand but now somewhat tired- the bar area was small and cramped- although I didn't sit there that was what I observed. It was a nice way to spend an... More

Was this review helpful? Yes
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you posting a review. I was pleased you enjoyed your afternoon tea experience at the hotel. We offer full traditional afternoon tea at a cost of £25.00 per person. We do get busy and pre-booking is essential. The Bar you are referring to is our Morse Bar which is very popular. I appreciate that this is not large but... More

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Additional Information about Macdonald Randolph Hotel

Address: Beaumont Street, Oxford OX1 2LN, England
Location: United Kingdom > England > Oxfordshire > Oxford
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Macdonald Randolph Hotel 5*
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Also Known As:
Macdonald Randolph Oxford
Hotel Macdonald Randolph
Randolph Hotel Oxford

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#1 Spa Hotel in Oxford #4 Family Hotel in Oxford #5 Luxury Hotel in Oxford #6 Romantic Hotel in Oxford #14 Business Hotel in Oxford
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