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Macdonald Randolph Hotel

#8 of 43 Hotels in Oxford
Certificate of Excellence
Beaumont Street, Oxford OX1 2LN, England
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Macdonald Randolph Hotel
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Ranked #8 of 43 Hotels in Oxford
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Chris H
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1,804 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW

It's a lovely hotel and the staff are amazing, however two of the pillows stank of "old person" so much that it made the entire room hum, the cutlery delivered with room service was a bit dirty, and the bathroom grout was a bit "tired". It's a shame as i have family who have stayed here and will go back... More 

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Cardiff, United Kingdom
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

We loved our stay at the Randolph, its a very nice hotel in the heart of Oxford, with a great bar for cocktails, the rooms are lovely and service wonderful from all the staff you meet. Definitely recommend to anyone.

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London, United Kingdom
Top Contributor
52 reviews 52 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

If hotel reviews were only about the staff this one would be six stars. The staff here excel. Unfortunately: The paint is peeling and the whole place is tired The Morse bar is inadequate for an hotel of this class The breakfast was appalling Let the staff manage the place!

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Dublin
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Night time service is a joke. Reception do not answer phone. Ironing is terrible. Not 5 star hotel at all, you get the same service at 4 star hotel. Would not recommend for 5 star! Service not refund!

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Twickenham, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Housekeeping shoddy - cigarette butts (loads) an inch or two under our window sill on a roof top. Told it was a courtyard room - but it looked onto extension roofs. Dirty light switches. Housekeeping emptied the contents of our bathroom waste bin onto my husband's bedside table and left it there.

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London
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed at the Randolph on business during March. Hotel is old and tired and could do with an extensive refurbishment. Reception is dark and uninviting and lifts slow and antiquated. Room quality seems to vary greatly, other members of my party complained of having very basic rooms. Parking is expensive but in line with parking charges in Oxford. Staff are... More 

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Cambridge, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This was a return visit to the Randolph Hotel. Booked through secret escapes this time and attending the Literary Festival. It was great. We were upgraded which was a lovely surprise. The room was excellent as was the breakfast. The staff are always very polite, chatty and efficient.

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London
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and I recently stayed at The Randolph while attending a friend's wedding. Most of the group had some kind of Oxford connection, mainly from university, and joked that it had always been the "posh" place to stay and that they were looking forward to seeing the inside. While the building is beautiful, it has seen better days- I... More 

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New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I stayed at the Randolph MacDonald for one night and it was an excellent experience. The hotel was everything I expected and more, additionally they kindly upgraded my room at no cost and so I ended up having a wonderful stay.

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had a two night weekend stay at this lovely hotel, which also allowed us to take our two little dogs with us. The dogs were only allowed in the Morse bar where they got lots of attention from other guests. The staff throughout the hotel are superb, nothing was too much trouble, always offering to provide water for the... More 

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