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All 43 Oxford hotels

Macdonald Randolph Hotel

5.0 of 5 Hotel   |   Beaumont Street, Oxford OX1 2LN, England
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Macdonald Randolph Hotel
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Ranked #8 of 43 Hotels in Oxford
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
David T Tadley
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1,423 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tadley
1 review
3 of 5 stars Reviewed yesterday NEW

Overall our stay was enjoyable but i was disappointed with the comfort of the room. Our mattress sloped inward which led to an unsettled nights sleep but when this was raised with receptionist it was largely ignored and instead he spoke of future refurbishments which is great for future guests but of no help to us.

Review collected in partnership with this hotel

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Lincoln, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

The concierge team were great, we had some good room service food, everything else was mainly terrible. On arriving at 12.40, we didn't expect to be able to get into our room, just wanted to drop our car and luggage and have a bit of lunch. Initially, we were rudely told we had to go away and come back later.... More

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Farnham
1 review
3 of 5 stars Reviewed yesterday NEW

I would not stay in this hotel again, due to the lack of quality of the room and its cleanliness for the price. Also, being woken up by a fire alarm going off very early in the morning was hardly conducive to a good night's sleep. I had high expectations of this hotel, and have wanted to stay there for... More

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Norfolk
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Service excellent, concierge parked my car, check-in speedy efficient, room beautiful and very comfortable, bathroom fine with sumptuous towels. I had a dinner elsewhere but had an excellent breakfast at the hotel.

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Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for taking the time to post a review. I was delighted you enjoyed you stay and I know the team will be most motivated by your comments. We offer valet parking at £28.50 per night and pre booking is essential. We offer an extensive continental buffet as well as a cooked to order English breakfast at the hotel.... More

London
1 review
3 of 5 stars Reviewed 2 days ago NEW

Someone needs to deal with the noise issue at the front of the hotel. An otherwise positive experience was spoilt by intermittent sleep. Three or four times in the space of a single night I was woken up.

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Reading, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

i had a pretheatre dinner here and must say it was excellent the service was exquisite the food a dream and the price not bad so all in all i thought it great the service was first class i recommend it to anyone going to what is an excellent theatre - the playhouse nearby

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Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for taking the time to post a review. I was delighted that you enjoyed your pre-theatre dinner with us at the hotel. This is a popular option and we have just been awarded our 3rd AA Rosette for culinary excellence. I do hope we can be of service to you again in the future. Kind regards, Michael Grange... More

Pune
Top Contributor
78 reviews 78 reviews
51 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A longstanding property of iconic status on Beaumont Street opposite the Ashmolean Museum this hotel has figured as a backdrop to many happenings both real and fictional. Apart from being a natural choice for many dignitaries visiting Oxford for manifold reasons and for proud parents attending their offspring's graduation ceremonies, more recently it has figured in the Inspector Morse TV... More

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Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you taking the time to post a review. I was pleased your enjoyed your visit to us for the Oxford Alumni Weekend. We are indeed right in the heart of the city and a traditional property opposite The Asholean Museum. We are the perfect venue for graduations, anniversaries or a short break in the beautiful historic city. I do... More

Madrid
1 review
3 of 5 stars Reviewed 3 days ago NEW

Rooms in need of a refurbishment. Pity because building is beautiful but nothing has changed since last time I stayed 20 years ago. Wardrobes, carpets, decor...do not corresponde with a 5 Star category Disapointment after such great memories of the Randolph

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Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for taking the time post a review. I was sorry to learn that you were disappointed with your stay to us. We regularly carryout refurbishment work at the hotel and are currently finalising our next phase. We are independently assessed on a yearly basis by The AA who award our star rating. I do hope we may be... More

London
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Randolph is the foremost hotel in Oxford and although it has great 'gothic' character we found it rather 'tired' for a 5* hotel: it could do with refurbishing! However it has an ideal position in central Oxford so the main sights are easily accessible.

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Evesham
1 review
1 of 5 stars Reviewed 4 days ago NEW

Very disappointing, a stale odour in the hall and dining room, generally dowdy and tired, chipped bedroom furniture and mattress that sagged in the middle suggesting old age. The price is ridiculous and an added charge for parking is an insult. This is NOT a 5 star hotel.

Review collected in partnership with this hotel

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Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you posting a review. I am sorry you found the hotel tired. We are about to start our next refurbishment phase. Please be assured we have a very structured maintenance program and regularly carry out in-house maintenance. I do hope we may be of service to you again in the future should your travel plans bring you back to... More

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Additional Information about Macdonald Randolph Hotel

Address: Beaumont Street, Oxford OX1 2LN, England
Location: United Kingdom > England > Oxfordshire > Oxford
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Macdonald Randolph Hotel 5*
Number of rooms: 151
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Also Known As:
Macdonald Randolph Oxford
Hotel Macdonald Randolph
Randolph Hotel Oxford

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