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All 43 Oxford hotels

Macdonald Randolph Hotel

5.0 of 5 Hotel   |   Beaumont Street, Oxford OX1 2LN, England
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Ranked #9 of 43 Hotels in Oxford
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Stuart J Oxford, United Kingdom
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1,405 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Oxford, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

This hotel is excellent! I have been staying here since 1977 and on the very few occasions when something has gone wrong, it is sorted immediately. The staff work as a team and are lead by a strong and powerful management. I never have any complaints about my room, the food, the staff etc. Infact its just a joy to... More

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Nantwich
1 review
5 of 5 stars Reviewed yesterday NEW

Our trip was only one night long. It would have been nice to have been there longer. We couldn't fault our stay and will not hesitate in coming back. Position in oxford is excellent as is the hotel and staff. We would recommend this hotel to anyone thinking of a stay in oxford.

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1 review
3 of 5 stars Reviewed yesterday NEW

Booked well in advance for son's graduation. Reception staff and breakfast staff have poor English. My breakfast was misunderstood. Ordered bacon, scrambled egg and mushrooms. Ended up with it all scrambled together! Check in was slow and not very helpful. I had booked well in advance and had also paid in advance to included breakfast. It was unclear whether we... More

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Boston
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very pleased to be upgraded to a very nice room. Some noise from the neighborhood but this is to be expected due to its central location. My stay was for just one night but I've stayed there before. Lots of history in the hotel and around it.

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Top Contributor
69 reviews 69 reviews
37 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is an expensive hotel right in the centre of the City, on the South-West corner of the junction between Beaumont Street, St Giles and Magdalen Street. If coming by car, it is best approached from the North. The car should be left in the loading area outside, from where it will be parked in the hotel's small private car... More

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London
1 review
2 of 5 stars Reviewed 2 days ago NEW

This hotel trades on its past reputation and location, but is very expensive for what it offers. Very poor check in experience - took over 20 minutes and even then had to return to reception because the room key provided didn't work. Double bed mattress dipped in the middle - my wife and i had to sleep right on the... More

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Tewkesbury
1 review
2 of 5 stars Reviewed 3 days ago NEW

Confused service at times. Room was small and stuffy with poor aircon. Water failed during peak morning period and printers all failed at check out. Work away all week in a wide variety of hotels and have never felt the need to write a poor review until now. Not 5* service and very poor value at that price

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Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review following your stay. I am sorry that you have left the hotel disappointed. We offer all of our rooms with the utmost confidence that our guests will be happy and comfortable. All of our rooms have fully functioning air conditioning or air circulation systems. We did experience issues regarding the water pressure in the... More

Shrewsbury,
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

A quick one-night stay at short notice for business. We've been staying at the Randolph for about twenty years and still love the place. No complaints at all about the staff, the room or the breakfast. The décor is a bit tired and the rooms could do with a bit of TLC but it's still a fine hotel full of... More

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Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for taking the time to post a review. I was very pleased to read that after 20 years you still enjoy coming back to the Randolph. The hotel is about to undergo a very extensive refurbishment which we hope will give it the TLC outlined in your review. Our Valet parking charge is £28.50 for an overnight stay... More

Birmingham, United Kingdom
Top Contributor
52 reviews 52 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Lets start by declaring - We Love the Randolph Hotel. We have been fortunate to stay here several times & the only thing that has ever let it down has Been the Service we received. On this occasion, I phoned down to ask for fresh milk to be brought up to the Room, as you are intended to If Milk... More

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Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for leaving a review following your recent visit. I was very pleased to read how much you enjoyed your stay. Please accept my apologies that your milk wasn't delivered to your bedroom quicker. We are currently looking at our Room Service procedures with a view to improving the service level for our guests. I am delighted you enjoyed... More

Ripon, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

An iconic hotel with great staff who genuinely want to take care of you. Comfortable rooms and a good breakfast. The hotel is perfectly placed to visit the sights of Oxford and to explore it's secret places!

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Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for leaving a review of the hotel. I am delighted you enjoyed your stay with us. Our location is second to none for guests who wish to enjoy all the sights of Oxford city centre. I hope that you will return to the hotel on your next trip to Oxford. Our Concierge team are always on hand and... More

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Additional Information about Macdonald Randolph Hotel

Address: Beaumont Street, Oxford OX1 2LN, England
Location: United Kingdom > England > Oxfordshire > Oxford
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Macdonald Randolph Hotel 5*
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Also Known As:
Macdonald Randolph Oxford
Hotel Macdonald Randolph
Randolph Hotel Oxford

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