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The Red Lion Hotel

3.0 of 5
Hotel website
4 Hart St., Henley-on-Thames RG9 2AR, England
The Red Lion Hotel
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Ranked #9 of 12 Hotels in Henley-on-Thames
A recent review
4 of 5 stars Reviewed February 5, 2015
Donna J
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355 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for The Red Lion Hotel
See the most recent reviews
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 5, 2015

We haven't stayed at this hotel but would strongly recommend the Sunday lunch. Staff very nice and service very good. We have made several visits for lunch and will make many more and with family members.

Was this review helpful? Yes
Redlionmanager_12, General Manager at The Red Lion Hotel, responded to this review

Thank you for posting your nice comment on Trip Advisor following your recent visit to the Red Lion Hotel. We are delighted to learn you enjoyed your break with us and the service provided. We look forward to having the pleasure of welcoming you back for another great relaxing break. More 

Marlow, United Kingdom
Top Contributor
87 reviews 87 reviews
46 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed January 27, 2015

We stayed here on the weekend of the 25th January for my partners birthday. The hotel itself is in a wonderful location right next to the river and the bridge and the town is right on your door step and the room we had was right next to St Mary's church. We had the room with the four poster bed... More 

Was this review helpful? Yes 6
Redlionmanager_12, General Manager at The Red Lion Hotel, responded to this review

1. Dear Guest, Thank you for taking the time to express your thoughts and concerns. It is always our goal to provide convenient and world class accommodations and service to our guests. We regret we are not able to exceed your expectations during your stay and apologize for the inconvenience and negative impression you may have had. Please be assured... More 

powys ,wales
Contributor
16 reviews 16 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 24, 2015

We stayed for 1 night & so glad we did ! The hotel is lovely & our room was fab with a beautiful view of the river which was so pretty we loved it 😀 It was spotlessly clean & everything we needed will definitely stay here again !,!

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Redlionmanager_12, General Manager at The Red Lion Hotel, responded to this review

Dear Guest Thank you so much for your wonderful reply after your stay in our Hotel .We are happy to hear that you enjoyed your stay with us and that we could in exceed all your expectations. Please visit us soon again, we would be happy to welcome you in our Hotel. With best regards Amit General Manager The Red... More 

Henley-on-Thames, United Kingdom
Top Contributor
57 reviews 57 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 10, 2015

Spent New Year's Eve with friends at the Red Lion. Thought the deal for meal and dancing was good value for money. We didn't stay over as thought that was a bit pricey. The staff we very attentive, we were greeted with a glass of fizz and canapés which we enjoyed before being shown to our table. We were surprised... More 

Was this review helpful? Yes 4
Redlionmanager_12, General Manager at The Red Lion Hotel, responded to this review

Dear Guest, We thank you for choosing our hotel for your New Year`s Eve and for sharing your impressions as this allows us to know how to improve our services and provide excellent services to all our customers as expected by them. While we are pleased to read you found our staff friendly and helpful and our food excellent, we... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 8, 2015

We stayed here for one night as a birthday treat. The room was absolutely lovely. We had a four poster bed and lovely wooden floors and original features. The room is next to St mary's church and the view from our room was of the church's beautiful stained glass windows. The bed was very comfortable and the room was quiet,... More 

Was this review helpful? Yes 2
Redlionmanager_12, General Manager at The Red Lion Hotel, responded to this review

Dear Guest, Many thanks for taking time to review us on Trip Advisor. We highly appreciate your feedback following your recent stay at The Red Lion Hotel Henley on Thames. We were delighted that you enjoyed your stay with us. I was pleased that we met your expectations and we hope to welcome you back in the near future. With... More 

Burnham, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2015

We attended a Dinner/Dance on New Years Eve and had a very pleasant evening. The food was exceptionally good and the staff were polite and attentive. The bedroom was rather small but as we were a late booking we probably had one of the smaller rooms. However the bed was very comfortable and the bedroom was warm. The hotel has... More 

Was this review helpful? Yes
Redlionmanager_12, General Manager at The Red Lion Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review about our hotel after your stay. We pride ourselves on providing unrivalled customers service as we are pleased that you found our staff to be polite and attentive. We are also happy to hear that you found our hotel bed comfortable and a nice warm room. Thank you... More 

Kent, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 29, 2014

Stayed there for a wedding. First impressions were reasonable - the hotel has character and its location beside Henley Bridge is ideal. My first impression was not my lasting impression though. The fundamental problem was with service - the majority of the staff (there were exceptions - principally the reception staff) did not seem to know their jobs and in... More 

Was this review helpful? Yes 2
St. Albans, United Kingdom
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed December 19, 2014

First impressions and going by their website, this is opulence but even something as simple as parking is a nightmare. I emailed to enquire about parking and got no response at all - knowing this doesn't bode well, I eventually phoned was assured that as the hotel car park was full, I could park at Waitrose - knowing my local... More 

Was this review helpful? Yes 6
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 18, 2014

Had a wedding there and it went so downhill the bride ended up crying, the service was terrible, they had no idea of how to run a wedding with guests, they didn't know where to put us and didn't know what was happening, Vivian didn't have a clue and kept asking for the same stuff over and over, the food... More 

Was this review helpful? Yes 4
Leicester, United Kingdom
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 14, 2014

We booked a four poster bedroom, which was warm, clean and comfortable with vews of the Thames. The hotel was full of charm and character. Our breakfast was well cooked ane plentiful. Unfortunately the double socket for the kettle in our room didn't work and so we had use a very low socket intended for the TV, which was a... More 

Was this review helpful? Yes 1
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