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Heythrop Park Resort, Golf & Country Club

3.5 of 5
Enstone, Chipping Norton OX7 5UF, England
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Heythrop Park Resort, Golf & Country Club
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Ranked #6 of 7 Hotels in Chipping Norton
A recent review
5 of 5 stars reviewed 6 days ago
madasaman Wales
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700 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wales
Top Contributor
137 reviews 137 reviews
39 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here on a 2 night break with superbreaks. 2 Nights for 2 with breakfast and one 3 course evening meal for £170, a good deal we thought. It lived up to our expectations, staff were excellent and very helpful. Room was a bit small, but very clean. Used the swimming pool and sauna and steam room, all included. Grounds... More 

Was this review helpful? Yes
GMHeythrop, Guest Relations Manager at Heythrop Park Resort, Golf & Country Club, responded to this review

Dearest Guest, Thank you so much for taking the time to leave such a wonderful review. We really are so luck y to have our 440 beautiful acres for our guests to explore. Please check out our website for more fabulous packages and we will look forward to welcoming you back again soon. Kindest regards Gabrielle Martell-Turner, Guest Relations Manager More 

Banbury, United Kingdom
Top Contributor
96 reviews 96 reviews
46 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was beautiful and the table had a nice crisp white table cloth. The champagne was very nice and so was the tea. The sandwiches and scones were great. The service was excellent and the waiter was a nice happy chappy. Really enjoyed and the views on a sunny day they were very beautiful.

Was this review helpful? Yes
GMHeythrop, Guest Relations Manager at Heythrop Park Resort, Golf & Country Club, responded to this review

Dearest Guest, Thank you so much for your lovely review. We are so lucky to have such gorgeous views - the spring is a perfect time to visit! Check out our website for lots of fabulous packages and activities during the summer months. Kindest regards Gabrielle Martell-Turner, Guest Relations Manager More 

Gosport, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having read prievious reviews my wife and I were a little bit hesitant about the standard of the hotel. We were there in large numbers for a wedding at another venue but to be fair the staff couldnt do enough for us,the standard of the room was clean and had everything we needed, the food int hotel Restaraunt was superb... More 

Was this review helpful? Yes
GMHeythrop, Guest Relations Manager at Heythrop Park Resort, Golf & Country Club, responded to this review

Dearest Guest, Thank you so much for taking the time to leave your feedback. We are so glad that you had such a lovely time and we look forward to welcoming you back again soon. Kindest regards Gabrielle Martell-Turner, Guest Relations Manager More 

Cambridge, United Kingdom
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for one night as a freebie because we'd had problems on our previous visit. I could see some slight improvements but there's still a lot lacking in terms of service and quality. Such a shame as it could be really special but it feels a bit like fawlty towers at tomes!

Was this review helpful? Yes
GMHeythrop, Guest Relations Manager at Heythrop Park Resort, Golf & Country Club, responded to this review

Dearest Guest, Thank you for taking the time to leave feedback regarding your stay. I am sorry that you experienced some frustrations during your stay but I trust that you passed these on to our teams during your stay so the issues can be rectified. Thank you again, Kindest regards Gabrielle Martell-Turner, Guest Relations Manager More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is A great place to stay. The old hotel, ,has so much interest and elegance, the crowne plaza great rooms and decor, all is good and switching between the two works well. Love it. Wee love it enough t come back every year. Stay here, you will not regret it.

Was this review helpful? Yes 1
GMHeythrop, Guest Relations Manager at Heythrop Park Resort, Golf & Country Club, responded to this review

Dearest Guest, Thank you so much for taking the time to leave your feedback. I am so glad that you made the very most of all our wonderful facilities and that you enjoyed the contrast between the modern Crowne Plaza and the traditional cosiness of our 18th century manor house. Check out our website for all the wonderful summer packages... More 

Newton Abbot
Top Contributor
56 reviews 56 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Having previously booked in by mistake to the Crowne Plaza Heythrop Park I found myself looking longingly out of the window at the very beautiful stately house which is the De Vere Heythrop Park resort. Crowne Plaza, ultra modern, (previously reviewed) versus the glory of the De Vere hotel - no contest, I thought. Well, then I went there and... More 

Was this review helpful? Yes
GMHeythrop, Guest Relations Manager at Heythrop Park Resort, Golf & Country Club, responded to this review

Dearest Guest, Thank you so much for taking the time to leave your feedback. I am really sorry that you experienced some frustrating aspects during your stay, but I thank you for bringing these to our attention so we can rectify these issues. We do have a number of different room types in our resort, including some very large suites... More 

Chorley, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 4, 2015

Stayed here for 3 nights in September as photos looked wonderful and I always try to find somewhere special to surprise my partner . She never knows where we are going to as like the surprise on her face when we get there. Well drive up to hotel is fantastic , no dissapointment there. Then when you see house it's... More 

Was this review helpful? Yes 3
GMHeythrop, Guest Relations Manager at Heythrop Park Resort, Golf & Country Club, responded to this review

Dearest Guest, Thank you so much for taking the time to leave us your feedback. We have over 350 rooms at our resort, the majority are four star and there is one wing that is a comfortable 3 star wing. We do advise that you book through our own inhouse reservation department and they can help find you a room... More 

Wokingham
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 28, 2015

We have stayed at De Vere hotels before and they have always been very good. Very regrettably this was not our experience this time. I had booked a night’s stay at Heythrop Park yesterday as a Valentines day treat for my wife but unfortunately a number of things spoilt this 1. Although the room we had been given was clean,... More 

Was this review helpful? Yes 1
GMHeythrop, Guest Relations Manager at Heythrop Park Resort, Golf & Country Club, responded to this review

Dearest Guest, Thank you for taking the time to write about what sounds like a frustrating experience. I am glad that there were some aspects of your stay that were enjoyable. I have spoken to our Management and a letter has been sent to you in response. Again, I can only apologise that this has taken longer than expected to... More 

London, United Kingdom
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 28, 2015

This converted country house signfies everything Cotswolds stands for. Rustic, historical, majestic and quentisentially English We arrived after sight seeing in the surrounding areas and after few wrong turns in country lanes thanks to lack of Satnav but proomptly compensated by very helpful locals reached and were welcomed nicely. The first room offered on the right wing which we found... More 

Was this review helpful? Yes
GMHeythrop, Guest Relations Manager at Heythrop Park Resort, Golf & Country Club, responded to this review

Dearest Guest, Thank you so much for your lovely comments, and for taking the time to place them! We are very proud of our unique resort and we love it when our guests appreciate it as much as we do. We look forward to welcoming you back again very soon. Check out our website for more fabulous packages. Kindest regards... More 

Worcester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 16, 2015

Stayed one night in the main house... Only saw 2 members of staff, one in bar and one manning reception. No one to help with your bags. The place was deserted... Although you get the image of grandure on approaching the hotel and also in the main hallway it is very shabby and understaffed. The room was ABSOLUTELY FREEZING.... I... More 

Was this review helpful? Yes 1
GMHeythrop, Guest Relations Manager at Heythrop Park Resort, Golf & Country Club, responded to this review

Dearest Guest, Thank you for taking the time to leave your feedback. I really am so very sorry that our resort did not meet your expectations. I would welcome having a chat with you so that we can use the feedback proactively to move forward and make the next day the experience that you would expect. Kindest regards Gabrielle Martell-Turner,... More 

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