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Crowne Plaza Hotel Heythrop Park-Oxford

4.0 of 5 Heythrop Park Enstone, Chipping Norton OX7 5UF, England
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Crowne Plaza Hotel Heythrop Park-Oxford
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Crowne Plaza Hotel Heythrop Park-Oxford
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744 reviews from our community

Traveler rating
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    146
    48
    32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My friend arranged a spa break at Crowne Plaza for my birthday! Hotel is set in lovely green and peaceful surroundings and well signposted. The front of house team were excellent and welcome was very warm, in particular by Gabrielle who was aware it was my birthday and arranged a surprise for the room. Our room was excellent, a suite... More 

Was this review helpful? Yes
GMHeythrop, Guest Relations Manager at Crowne Plaza Hotel Heythrop Park-Oxford, responded to this review

Thank you so much for your lovely comments. We are so glad that you had a wonderful stay and we are really looking forward to welcoming you back again soon. Do please bring your children, we have lots of wonderful family packages available during the school holidays if you have a look at our website. Kindest regards Gabrielle Martell-Turner, Guest... More 

Bristol, United Kingdom
Top Contributor
146 reviews 146 reviews
35 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a very nice weekend away complete with golf and spa treatments. The staff were very helpful and the breakfast was very good. The only irritant was the defective swipe card which failed to work, and the replacement wouldn't work either, which meant going back and forth, back and forth. The cards were not near mobile phones or anything... More 

Was this review helpful? Yes
GMHeythrop, Guest Relations Manager at Crowne Plaza Hotel Heythrop Park-Oxford, responded to this review

Dearest Guest, Thank you very much for taking the time to leave feedback regarding your stay. We are thrilled that you enjoyed your time with us but I must apologise for the frustrating room key issue. I have alerted our maintenance team and they have rectified the problem. We do look forward to welcoming you back again soon. Kindest regards... More 

Southampton, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for two night package that included diner on one night and two Spa treatments each. Excellent visit staff good throughout and an excellent meal in the restaurant. Meal in bar was not so good and I would avoid next time. The staff in the Spa did an brilliant job with the treatments and the pool is great. The... More 

Was this review helpful? Yes
GMHeythrop, Guest Relations Manager at Crowne Plaza Hotel Heythrop Park-Oxford, responded to this review

Dearest Guest, Thank you so much for taking the time to leave your feedback. I am so glad that you enjoyed your stay. I am sorry that your experience in the bar was not up to our usual very high standard, and I've alerted our chef. We do hope that we get the chance to welcome you back again soon.... More 

Motherwell, United Kingdom
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

In many ways not different from many other hotels in terms of the accommodation, but this hotel gets the important things right, like clean rooms, comfortable beds and fresh food. The setting is lovely - quiet green countryside - so it's a good place to relax or to use the very good business facilities on site.

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GMHeythrop, Guest Relations Manager at Crowne Plaza Hotel Heythrop Park-Oxford, responded to this review

Dearest Guest, Thank you for taking the time to leave feedback regarding your stay. We are so glad that you loved our comfortable beds! The Sleep Advantage is a Crowne Plaza standard. Please do come back again and take full advantage of our leisure facilities. There are wonderful packages currently available on our website. Kindest regards Gabrielle Martell-Turner, Guest Relations... More 

Maidstone, United Kingdom
Top Contributor
66 reviews 66 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

Attended Heythrop for a conference and overall if was fine, the setting was amazing and it would have been nice if the overall experience could have matched it. On the whole it was enjoyable but conference bedrooms are an amazingly long way from the reception/bar/dining room. My swipe key failed twice and as a result I had to troop down... More 

Was this review helpful? Yes
GMHeythrop, Guest Relations Manager at Crowne Plaza Hotel Heythrop Park-Oxford, responded to this review

Dearest Guest, Thank you so much for taking the time to leave such detailed feedback. It really does make a difference as it enables up to make any improvements that are needed. I am so sorry that you encountered some frustrations with your room key. We have spoken to house-keeping about the issues. We do look forward to welcoming you... More 

Oxfordshire
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Went here for our Christmas party. Check in very quick, room was small but lovely and clean. The fan in the bathroom made a awful noise, but other than that the room was perfect. The food was good considering they must of been cattering for 150 people plus. 5.30 in the morning the fire alarms went off they kept us... More 

Was this review helpful? Yes
GMHeythrop, Guest Relations Manager at Crowne Plaza Hotel Heythrop Park-Oxford, responded to this review

Dearest Guest, Thank you for taking the time to leave your feedback. We would be delighted to welcome you back for another stay. If you book directly with us, we can offer you wonderful rates for one of our larger executive rooms. We look forward to seeing you again soon. Kindest regards Gabrielle Martell-Turner, Guest Relations Manager More 

Oxford, United Kingdom
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for work and enjoyed my stay. The front desk staff were extremely helpful, polite and friendly as were the other staff that I encountered. The room I had in the Crowne Plaza was lovely. Very comfortable and clean, with dressing gowns, and everything else you could need, flat screen TV, ironing board and tea and coffee facilities. Breakfast... More 

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GMHeythrop, Guest Relations Manager at Crowne Plaza Hotel Heythrop Park-Oxford, responded to this review

Dear Guest, Thank you so much for taking the time to leave such detailed feedback. It is very motivating for our teams to be aknowledged for what is working well, and also great to know where we need to strengthen our service. Check out our website for great packages coming up and we do hope to welcome you back again... More 

Bedford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is concealed at the end of a mile long private drive ensuring it is very peaceful and not affected by traffic noise. The beds are extremely comfortable and the rooms clean. The staff were friendly and helpful. Breakfast was tasty although the plates were cold as was the food. The building and site was very impressive but the... More 

Was this review helpful? Yes
GMHeythrop, Guest Relations Manager at Crowne Plaza Hotel Heythrop Park-Oxford, responded to this review

Dearest Guest, Thank you for taking the time to leave feedback regarding your stay. Our resort is indeed quiet and private, come back in the spring and enjoy the 440 acres! We do hope to welcome you back again soon. Kindest regards Gabrielle Martell-Turner, Guest Relations Manager More 

NC
Top Contributor
135 reviews 135 reviews
31 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 3 days here for a work session. I found the staff to be unfailingly helpful and friendly - top marks to them. The room itself was comfortable. Unfortunately, I could never get the shower water as warm as I would like it. The shower itself is open to the back, so it often felt drafty. When I sat on... More 

Was this review helpful? Yes
GMHeythrop, Guest Relations Manager at Crowne Plaza Hotel Heythrop Park-Oxford, responded to this review

Dearest Guest, Thank you so much for taking the time to leave feedback regarding your stay. We are so glad that you enjoyed yourself, and we have passed on your comments to our Food and Beverge Manager. We look forward to welcomin you back soon. Kindest regards Gabrielle Martell-Turner, Guest Relations Manager More 

Sydney, Australia
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The Crown Plaza at Heythrop Park has a fabulous location and has so much potential. But why oh why are the staff so poor. This seems to me to be a very serious management problem here. I won't bother listing the very long list of problems that we experienced here. It was Some months ago that we stayed so perhaps... More 

Was this review helpful? Yes 1
GMHeythrop, Guest Relations Manager at Crowne Plaza Hotel Heythrop Park-Oxford, responded to this review

Dear Ian L, Thank you so much for taking the time to leave feedback regarding your stay in October. I am really sorry that you experienced a level of service that I can assure you, is not our usual. I do hope that we get the chance to welcome you back to Heythrop Park Resort so you can enjoy our... More 

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Additional Information about Crowne Plaza Hotel Heythrop Park-Oxford

Address: Heythrop Park Enstone, Chipping Norton OX7 5UF, England
Phone Number:
Location: United Kingdom > England > Cotswolds > Chipping Norton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Heythrop Park-Oxford 4*
Number of rooms: 197
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