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Crowne Plaza Heythrop Park - Oxford

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| Heythrop Park Enstone, Chipping Norton OX7 5UF, England
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Crowne Plaza Heythrop Park - Oxford
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834 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here last year with our children and the extended family. We were really happy with the rooms we had- not enormous but spacious enough for a 3 day stay. The grounds are lovely, the food is good and the service is what you'd expect of such a hotel. The restaurants offer nice food but can be pricey. The... More 

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London
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for our work confeference, the rooms were clean and spaciious. We had lunch and evening buffet, food amazing, staff were courteous and accommodating. Would stay here again, great venue for a wedding!

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West Malling, United Kingdom
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed last Thursday night as we were going to a concert at Blenheim Palace nearby. I booked this hotel only a few days before staying and was pleasantly surprised. The grounds of Heythrop Park are magnificent with a very long drive to the actual hotel. The building was attached to the old Heythrop Park hotel. From outside the actual... More 

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Tyne and Wear, United Kingdom
Level Contributor
41 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed over the evening before a conference at the hotel, service was outstanding from the outset and greeted warmly as a plat. member, staff were very apologetic about being fully booked and not able to upgrade me. Checkin was quick and easy and shown to my room. Room was very well appointed and overlooked parkland, the only down side being... More 

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Plymouth, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

What a lovely stay. Friends 50th, 3 couples, golf and spa. Staff could but be more friendly and helpful, every demand met with a smile. Food well cooked and presented. Room quite snug but lovely decor, comfy bed and superb shower! We will return.

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GMHeythrop, Guest Relations Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review

Dearest Guest, Thank you so much for taking the time to leave such a lovely review. We are so glad that you had a wonderful time here and we look forward to welcoming you back again very soon. We have some wonderful packages available on our website so do check it out on www.heythroppark.co.uk Thank you again, Kindest regards Gabrielle... More 

St. Albans, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Due to faulty air con...we were moved to another room after a long wait in the middle of the night. We were advised that a manager would contact us in the morning regarding the issue, however it did not take place! Later that afternoon we questioned it at reception and were given the run around. Poor management, poor service, false... More 

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GMHeythrop, Guest Relations Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review

Dearest Guest, I am so sorry to hear about the difficulties that you are having with your communication with our resort. If you could please email me directly on gmartell-turner@heythroppark.co.uk I will ensure that you are looked after. Kindest regards Gabrielle Martell-Turner, Guest Relations Manager More 

Birmingham
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Expensive even with a reduced wedding rate. Air conditioning unit in the whole hotel not seeming to work, windows in room screwed shut to allow the air conditioning to work at its best. Too warm to get changed for the evening, shower fitting fell off in my hand. The one star was for the staff, very polite and you could... More 

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GMHeythrop, Guest Relations Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review

Dearest guest, Thank you so much for taking the time to leave a review. Our team really does come to the fore when circumstances are beyond our control such as the air conditioning glitch. We had a short power outage due to the heavy rain but it has been fixed by our lovely maintenance team now. I am really sorry... More 

Canterbury, England, United Kingdom
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel and our rooms very very much! The staff are very friendly, and helpful and always able to help. The grounds are amazing and full of history, the breakfast is amazing as is the breakfast room, booked this at the last minute as the 1st hotel we went to was abominable compared to this one! will be booking... More 

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GMHeythrop, Guest Relations Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review

Dearest Guest, Thank you so much for taking the time to leave such a positive review. Our teams find these comments so motivating so thank you again. Do check out our website for our wonderful summer packages. Kindest regards Gabrielle Martell-Turner More 

London
Level Contributor
280 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My mum and I spent a night at the Crowne Plaza, using a spa deal which was excellent value. On arrival we went to the wrong entrance (there are two hotels in the grounds) but all staff we came across were so friendly and helpful at getting us to the right place. All staff at front desk, bar, restaurant and... More 

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GMHeythrop, Guest Relations Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review

Dearest Guest, Thank you for your lovely and detailed review. We are so glad that you enjoyed your spa break. We have some exciting summer packages coming up so do please visit again - we look forward to seeing you! Kindest regards Gabrielle Martell-Turner More 

Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel was very nice and has got beautiful grounds that are worth walking around. In terms of the stay the check in and out was very efficient and the room was clean and comfortable but a little on the small size. Loved the wet room bathroom though. My only slight issue is that it feels a little expensive for what... More 

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GMHeythrop, Guest Relations Manager at Crowne Plaza Heythrop Park - Oxford, responded to this review

Dear Guest, Thank you so much for taking the time to leave your feedback. We are very lucky to have such stunning grounds. We have quite a few different room types at our resort and I would suggest that you request one of our larger King Executive rooms when you return. Kindest regards Gabrielle Martell-Turner, Guest Relations Manager More 

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