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Bay Tree Hotel

Certificate of Excellence
Sheep Street, Burford 0X18 4LW, England
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Bay Tree Hotel
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Ranked #6 of 8 Hotels in Burford
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
MeisterMin Newport, United Kingdom
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409 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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  • All months
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Newport, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Bay Tree for two nights. The staff were wonderful and the room clean, light and airy. We eat in the restaurant and hotel bar - both had a wide selection of food which was delicious. I would highly recommend this hotel to anyone considering a visit to the Cotswolds. Burford is a lovey town.

Was this review helpful? Yes 1
London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

From the outset outstanding customer service and highly attentive staff made my stay as welcoming and comfortable as possible. The room was immaculate and beautifully dressed - fresh milk, tea and coffee on tap and a spacious bed and bath tub. Molton brown toiletries in the bathroom made the stay more luxurious. Room service is available and staff are kind... More 

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1 review
2 of 5 stars Reviewed 3 weeks ago

With two other couples we spent two nights at the bay tree.The rooms were pleasant although ours was on the small side. Hotel was being renovated so we had to make our way around paint tins, dust sheets and painters.On day two the room maid left our room unlocked. The evening meal in the restaurant was appalling all the courses... More 

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Cotswoldinns, General Manager at Bay Tree Hotel, responded to this review

Dear David B, I am extremely disappointed by your comments regarding your recent stay. We have clearly fallen short of your expectations, for this an apology was given and it was under my impression that the group were very pleased with how this was handled and certainly with the gesture which was reflected on the final bill. It’s a shame... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My fiancee and I stayed at this hotel on Friday night - we did the 1 nights stay with dinner and breakfast and couldn't have had a nicer stay. Location wise Burford was stunning, so pretty and plenty of little shops. Hotel itself was fantastic - great staff, food and service

Was this review helpful? Yes
Cotswoldinns, General Manager at Bay Tree Hotel, responded to this review

Dear ticky103, Thank you for your wonderful feedback following your recent stay with us. I truly appreciate your praise in regards to the service and food, our constant aim is to achieve only the highest levels of quality, service and hospitality and you may rest assured that your kind words will be passed on to all members of the team.... More 

Oxford
Top Contributor
74 reviews 74 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a fantastic place for a wedding! We were lucky enough to be guests at the Wedding Party staying overnight & I wouldn't hesitate to recommend The Bay Tree. Check-in was smooth; delightful room with all the extras you would need; lovely conservatory for the Wedding (with very smiley Registrar to put the Bride & Groom at ease!); beautiful gardens... More 

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Cotswoldinns, General Manager at Bay Tree Hotel, responded to this review

Dear TravellerOxford, I appreciate the valuable time you took to share your personal Bay Tree experience with all the travellers around the world. Your detailed description will be for sure a valuable source of information for anyone who is planning a trip to Burford. I truly hope that we will have the opportunity of welcoming you back to the Bay... More 

Luton, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Just stayed 2 nights at this beautiful hotel, full of medieval charm and history. We were welcomed by the friendly staff and taken to our room which was the junior suite. Newly decorated it was just lovely, roomy with a huge comfy bed and tasteful decor, not to mention the gorgeous Molten Brown toiletries and the adorable Huggie bear. Dinner... More 

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Cotswoldinns, General Manager at Bay Tree Hotel, responded to this review

Dear Sandra_S, Thank you for your wonderful feedback following your recent stay with us. It was most thoughtful of you to detail the example of service and food that impressed you. We never tire of hearing positive comments regarding the hotel’s architectural details, facilities, services as well as amenities we offer to our guests and I am thrilled that your... More 

Exeter, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great food throughout our 24 hr stay. The staff were brilliant. The rooms are beautifully decorated and the hotel has a cosy feel. The hotel provides the opportunity to eat in the cosy bar, in the more formal restaurant or in the pretty, private garden. The meeting rooms provide an informal setting for business meetings also. Loved it

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Cotswoldinns, General Manager at Bay Tree Hotel, responded to this review

Dear JonLuke70 Thank you for taking the time to write about your experience, it was a pleasure to have you with us. I am very happy to read that you had such an enjoyable stay, from your room to our service and breakfast offering, it seems we ticked all the right boxes and it is ever more rewarding that you... More 

Basingstoke, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2015

We had a very pleasant stay at this hotel. It is brim full of character. Our room was not large but there was a very comfortable bed.The breakfasts were very good but the food otherwise was a little disappointing. Burford itself is beautiful, very old with lots of nice shops.The local area is full of things to do such as... More 

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Cotswoldinns, General Manager at Bay Tree Hotel, responded to this review

Dear pingjtr, Thank you for taking the time to review your recent experience with us. I am sorry that you left The Bay Tree not feeling that you had a completely enjoyable stay. Although our goal is to ensure that each and every guest leaves with a feeling of satisfaction from their visit, we obviously failed to meet some of... More 

Worcerster
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 17, 2015

We loved the hotel, the staff were attentive and polite, our room overlooking the garden, perfect. The feel of the hotel was inviting and comfortable. One of the joys of spending time away is enjoying the food. Unfortunately we were disappointed. Our evening meal was forgettable. What wasn't forgettable was the breakfast. My husband ordered poached haddock. The haddock was... More 

Was this review helpful? Yes 2
Cotswoldinns, General Manager at Bay Tree Hotel, responded to this review

Dear Swimtrek, I appreciate your comments regarding your recent stay here with us. Although I was delighted to learn from your feedback that you found our staff such a great example of excellence, I noted with regret that you were disappointed with our food offering. We would be open to receiving more specific comments in relation to which items on... More 

London, United Kingdom
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 17, 2015

We stayed for two nights (weekend ) and couldn't fault the size of the room (Tanfield) nor the location of the hotel. An added bonus for us is that it is dog friendly. There are just slight niggling points such as bar lacking orange peel for cocktail decoration. Having ordered room service breakfast two mornings in a row the difference... More 

Was this review helpful? Yes
Cotswoldinns, General Manager at Bay Tree Hotel, responded to this review

Dear marita k, Thank you for taking the time to tell us and others about your Bay Tree experience, your feedback is incredibly important to me and my team as we continue to improve and enhance the service and facilities we offer our guests. I am disappointed to read of the inconsistencies you have experienced during your stay. We have... More 

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