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BEST WESTERN Westminster Hotel

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312 Mansfield Road, Nottingham NG5 2EF, England
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BEST WESTERN Westminster Hotel
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BEST WESTERN Westminster Hotel
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410 reviews from our community

Traveler rating
    103
    174
    84
    28
    21
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50
145
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92
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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    (124)
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Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel was very clean and comfortable - high standard for the price I paid - really good I felt very well there. Bathroom Was really nice and clean - mattress was lovely - staff friendly - I have to say my first visit to Nottingham was fabulous - and surely this hotel Helped me with it :)

Was this review helpful? Yes 1
Westminsterhotel, General Manager at BEST WESTERN Westminster Hotel, responded to this review

Thank you for your review and we are glad that you enjoyed your time with us. I have passed all of your comments onto the teams including the kitchen , housekeeping and front of house staff at the hotel. Thank you once again for your kind comments about the Hotel and we look forward to welcoming you to the hotel... More 

Sleaford, United Kingdom
Top Contributor
86 reviews 86 reviews
34 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were visiting Nottingham for the dot2dot music festival and this hotel is well priced with free parking, also ideal for travel to city centre, buses stop outside (going R to L) into the city, you need correct change or you wont get any back! its 3.50 for day long travel or 4.50 for family ticket which is ok for... More 

Was this review helpful? Yes
Westminsterhotel, General Manager at BEST WESTERN Westminster Hotel, responded to this review

Thank you for review following your recent stay at the hotel and I am pleased you enjoyed your stay and look forward to welcoming you back to the hotel in the near future More 

1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

Executive room lovely and includes bath robes and slippers. Hotel generally needs updating as bar and lounge shabby with worn out chairs. Breakfast nothing special, self service. Expected more from a best western chain of hotels. Very expensive for quality.

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Westminsterhotel, General Manager at BEST WESTERN Westminster Hotel, responded to this review

Thank you for review following your recent stay at the hotel and look forward to welcoming you back to the hotel in the near future More 

Senior Contributor
29 reviews 29 reviews
12 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed 1 week ago

Stopped with a group of mates for a stag night. Receptionist was miserable and mumbled and frowned throughout check in. Room was good, although the shower was lacking in pressure, and the water was so hot coming out the taps it nearly took my skin off. Breakfast was fine if a little overpriced. All in all, it did what I... More 

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Westminsterhotel, General Manager at BEST WESTERN Westminster Hotel, responded to this review

Thank you for your review and I am please you overall enjoyed the hotel More 

Sheffield, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked this hotel as it was within walking distance to Nottingham city centre. The booking process was straight forward, we paid £96 for a double room with breakfast. Obviously a smile from the receptionist can not be bought for less that £100, so we had to suffer a sour-face young woman checking us in and mumbling something about breakfast... More 

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Westminsterhotel, General Manager at BEST WESTERN Westminster Hotel, responded to this review

Thank you for your review and I will investigate the points you have raised More 

Basingstoke, United Kingdom
Top Contributor
127 reviews 127 reviews
27 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A slow but friendly welcome on arrival and clear instructions to our room. The room was large and clean it was well presented too. The TV was a little too smaller the size of the room. The on-suit was fitted with a shower which had a detachable seat - we removed this ourselves as it gave more standing room. We... More 

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Westminsterhotel, General Manager at BEST WESTERN Westminster Hotel, responded to this review

Thank you for your review and sorry for your wait in the restaurant we had just introduce our new menus coupled with more residents eating than usual This caused us a few operational issues on the two evenings in question I have discussed the issues you raised and implemented new procedures . I am pleased you enjoyed the food. More 

lincolnshire
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff were welcoming when we checked in and plenty of places to park. The rooms are very basic. Ours was very small, the bathroom was clean but the shower was pathetic the water dribbled out . M y husband is 6 ft and didn't fit in the bath either. The hotel building is old and the stairs are creaky.... More 

Was this review helpful? Yes 2
Westminsterhotel, General Manager at BEST WESTERN Westminster Hotel, responded to this review

Thank you for your review and for bringing to my attention the areas that you did not enjoy so that I can improve the service we give to our future guests More 

Essex, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed in Executive room, Very nice young lady when i checked in,had asked for early check in,and was earlier than i had asked,but my room was ready. First floor,in lift,then walked to the room,good range of stairs before i reached room,and being old building,i found later in my stay,very confusing going up/down stairs and not being where i expected.... More 

Was this review helpful? Yes
Westminsterhotel, General Manager at BEST WESTERN Westminster Hotel, responded to this review

Thank you for review and am I please you enjoyed your stay and will pass your comments on the Hotel team and look forward to welcoming you to the hotel again in the near future More More 

Surrey
Top Contributor
103 reviews 103 reviews
31 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is in a very convenient location not far from the city centre with a frequent bus service stopping outside. There is also free private parking. The building itself is large Victorian, but could do with some refurbishment. Our room was a bit shabby, but spotlessly clean with a very comfortable bed, good quality towels and limited toiletries.There is... More 

Was this review helpful? Yes
Westminsterhotel, General Manager at BEST WESTERN Westminster Hotel, responded to this review

Thank you for review and am I please you enjoyed your stay and will pass your comments on the Hotel team and look forward to welcoming you to the hotel again in the near future More 

France
1 review
5 of 5 stars Reviewed April 22, 2015

I had a very good time at the hotel. The staff was nice and helpful. Although we were out of bed at noon most days, the rooms were always clean and tidy when we returned. Only the bed was a bit to soft for me

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Westminsterhotel, General Manager at BEST WESTERN Westminster Hotel, responded to this review

Thank you for your review and we are glad that you enjoyed your time with us. I have passed all of your comments onto the teams including the kitchen , housekeeping and front of house staff at the hotel. Thank you once again for your kind comments about the Hotel and we look forward to welcoming you to the hotel... More 

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