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St James Hotel

3.0 of 5 Rutland Street, Nottingham NG1 6EB, England (Formerly Rutland Square Hotel)
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St James Hotel
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183 reviews from our community

Traveler rating
    81
    66
    28
    6
    2
See reviews for
21
57
13
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I've been here for three days. I booked a twin. It was really cosy. I loved wall paper and curtains! Room was a little bit small but very nice and it had a good price. It is near the bus station to the airport and 5 minutes walking from the city centre. The ladies at the reception are really kind.... More 

Was this review helpful? Yes
Chris H, Manager at St James Hotel, responded to this review

Dear guest Thank you for taking the time to review your recent stay at the St James Hotel, your comments are greatly appreciated. It was great to read that your twin bedroom and décor met with your expectations. Thank you for comments referring to my Reception team, I will of course pass your feedback on to them. Once again, many... More 

Nuneaton, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed here on the 19th December after a night out in Nottingham. The room only cost us £60 so we weren't expecting anything fancy but we certainly wouldn't stay again. The lobby, reception and bar were lovely. Lovely surroundings and nice staff. Our problem was with the room. 5 minutes after checking into our room, another couple came in... More 

Was this review helpful? Yes
Chris H, Manager at St James Hotel, responded to this review

Dear guest Thank you for taking the time to review your recent stay with us here at the St James Hotel, your comments are very much appreciated. It was great to read that you thought the surroundings of the hotel were lovely. I was however disappointed to read the issues in relation to your accommodation especially noting the bathroom. I... More 

Cambridge, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay - the room was really nice - as recommended we booked an Executive room - great bathrobes and a good size, decor very nice, location is really excellent, comfy bed and not noisy and not very expensive. the staff were really nice and the breakfast was also good. only minor downsides is the shower wasn't... More 

Was this review helpful? Yes
Chris H, Manager at St James Hotel, responded to this review

Dear guest Thank you for taking the time to review your recent stay with us at the St James Hotel, your comments are greatly appreciated. It was thrilled to read that you really enjoyed your stay, and that your executive bedroom met with your expectations. I was also pleased that you enjoy breakfast and that you also found my staff... More 

Winchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

we had a lovely stay at the St James hotel, the staff we hugely friendly and very willing to help. The rooms were a little tired and were in need of a decent shower!! But they had everything hairdryer, iron and clock radio! The location was really central a five minute walk to the old trip and the castle or... More 

Was this review helpful? Yes
Chris H, Manager at St James Hotel, responded to this review

Dear guest Thank you for taking the time to review your recent stay at the St James Hotel, your comments are very much appreciated. It was great to learn that you found my team to be "hugely friendly" and "very willing to help". I will certainly pass on your comments to my team. I was a little disappointed to read... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Our room wasn't huge but is was very comfortable and clean. The decor is really nice, it adds the experience and sets this hotel apart from the impersonal hotel chains. Also, the location of the hotel is great, close to plenty of restaurants and a short walk from the train station. At very reasonable rates I think this hotel offers... More 

Was this review helpful? Yes
Chris H, Manager at St James Hotel, responded to this review

Dear guest Thank you for taking the time to review your stay at the St James Hotel, your comments are very much appreciated. It was great to learn that you found your accommodation to be clean and very comfortable, and that the décor was to your liking. We have worked hard to create a unique product, so it is especially... More 

Lichfield, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We wanted somewhere central to stay that wasn't on a main road or too huge and impersonal. The St James hotel fitted the bill perfectly. Our executive room was warm and clean and had a settee and table in it. Plenty of nice touches. The staff were friendly and attentive and plenty of them. Free glass of wine a lovely... More 

Was this review helpful? Yes
Chris H, Manager at St James Hotel, responded to this review

Dear Fiona Thank you for taking the time to review your recent stay with us here at the St James Hotel, your comments are greatly appreciated. It was pleasing to read that your executive bedroom met with your expectations, offering you all of the little added extras. It was also great to learn that you found my team to be... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I've just stayed here for the second time and can't recommend it highly enough - the staff are lovely, the rooms comfortable and the breakfast excellent! What really made me decide to post a review was the reception's reaction when I appeared at 10.30pm to say that there was a really loud party in the building outside my window. Without... More 

Was this review helpful? Yes
Chris H, Manager at St James Hotel, responded to this review

Dear guest Thank you for taking the time to review your recent stay with us at the St James Hotel, your comments are greatly appreciated. I was thrilled to learn that this was your second stay with us and that you can not recommend us highly enough, what high praise. It was great to read that my team were able... More 

Abingdon, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Room clean n cozzy n comfy Food was lovely. Super freshly cooked full breakfast Best staff I have come across. They went above n beyond the extra mile. Close to town centre n some very good restaurants n bars. 10 minute walk from Nottingham train station.

Was this review helpful? Yes 1
Chris H, Manager at St James Hotel, responded to this review

Dear guest Thank you for taking the time to review your recent stay with us here at the St James Hotel, your comments are very much appreciated. I was delighted to read that you found your accommodation to be "clean, comfy and cosy" and that you enjoyed a freshly cooked breakfast the following morning. Where possible we source local suppliers... More 

Notts
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked a Twin Room for the annual lads Xmas all dayer in Nottingham City Centre. Fed up of Travelodge over the road who do not care about their customers. Paid £54 for the room (no breakfast-was £9.95 if you wanted it). Arrived an hour early at 1pm and pulled up outside the hotel entrance. Warm welcome at reception who gave... More 

Was this review helpful? Yes
Chris H, Manager at St James Hotel, responded to this review

Dear guest Thank you for taking the time to review your stay with us at the St James Hotel, your comments are greatly appreciated. I was thrilled to hear that you had decided to stay with us instead of booking a room at your usual choice of hotel. From your comments I suspect that your stay with us exceeded your... More 

Cambridge, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a 3 day trip to Nottingham staying at the St James hotel, and we could not fault it. Very helpfull and friendly staff, decor throughout the hotel fresh and modern, especially the reception , bar and restaurant areas, rooms adequate (we booked a classic with breakfast included), Breakfast was a great choice of a full English or... More 

Was this review helpful? Yes
Chris H, Manager at St James Hotel, responded to this review

Dear guest Thank you for taking the time to review your recent stay at the St James Hotel, your comments are very much appreciated. I was delighted to read that you enjoyed your stay with us, and that the décor within the hotel was to your taste, being "Fresh and Modern" throughout. We have worked tirelessly to create a unique... More 

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Additional Information about St James Hotel

Address: Rutland Street, Nottingham NG1 6EB, England (Formerly Rutland Square Hotel)
Phone Number:
Location: United Kingdom > England > Nottinghamshire > Nottingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — St James Hotel 3*
Number of rooms: 87
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Also Known As:
Rutland Square Nottingham
Hotel Rutland Square

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