my wife and i have just spent two nights at the rutland 23/24 oct my daughter got married there and held there reception, the hotel staff where great could not do enough for you the hotel duty manager was very good i dont think he ever slept the rooms were very good for the price you paid, if i was... more

The hotel was actually OK. Let down by staff. Ineffiecient reception staff, really unpleasant and rude night porters and disinterested breakfast staff (only on one of the days of my stay) The night porters unfortuately have to let you in after 10.30pm ish as the door is locked. Trying to get there attention is quite tricky. I was left outside... more

Having read the other reviews, I was worried the hotel was a bad choice but far from it. The location is great - handy for the castle and close to the city centre too. Maybe we were lucky but our rooms on the first floor were fine - yes they were small but they had everything we needed (including a... more

Stayed here on business recently and felt I had to leave a review....rooms are by far the smallest hotel rooms I've ever seen! Stayed here twice in the same week, thought the first room I had might of been unlucky, but the second room I got was even worse. Both rooms were freezing, only heating was from an old looking... more

I stayed in a small and VERY HOT room on the 5th floor of the hotel. Yes, the wallpaper was peeling off the walls in places, but the room was clean, the bed comfortable and the bathroom was clean and functional. All the staff I encountered (on reception, in the restaurant and cleaning rooms) were professional and friendly at all... more

We stayed in room 417 and basically got no sleep - the noise from outside was horrendous. We live in central London and have never known noise like it. It was like the window was open it was so noisy. Also the bed was so soft that we both got very bad necks. I would not stay here again and... more

My friend and I went to Nottingham last weekend to run half marathon and we needed a place for the night before the run. I found them on the internet - should have checked the reviews here first... It looked great on paper and they had the late checkout option - for extra £25 you can stay until 4pm which... more

Stayed in Room 402 on first night, belated honeymoon. Advice would be unless you are on the lash do not stay in this room! Overlooks the nightclub/bar adjacent to their conference centre and the noise level due to poor fitting double glazing was dreadful. Advised by the night porter the following day they had received other complaints for this room,... more

Stayed 1 night, for night out in Nottingham so spent very little time in hotel. Never again. At least the bed was clean, othewise we would have left. My breakfast came complete with hair!. Made official complaint and asked for management to call but never got a response. more