We stayed here because of the proximity to the Capital Arena, and because the Hilton has such a good reputation. We found the room small, and the furnishings old and damaged with cigarette burns. The lift wasn't working, so we had to keep fit going up three flights of stairs, through draughty corridors with windows that wouldn't shut. The tables...
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Dear Midgebuster,
Thank you for taking the time to share your comments about your stay here at Hilton Nottingham on tripadvisor.
I am glad you found the location of the hotel to be excellent and very convenient for your trip to the Capital FM Arena.I am however very sorry to hear that your stay wasn't as you expected it should...
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Having booked a 'Top Secret Hotel' deal online for £55 for the night, this was a great deal and a great location. It's dated, a little bit weathered by years of use and the room overlooked the central 'atrium' which was a crap view, but for a bed for the night, it was ideal. What you'd expect from a Hilton...
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Dear Chelmsford-fella,
Thank you very much for your recent comments on tripadvisor about our hotel.
It is great to hear that you loved the location of our hotel as it is so conveniently placed directly in the middle of town, making shopping trips or nights out effortless.
I am sorry to hear that you were over looking the atrium but...
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We stayed for one Saturday night in January 2012. The hotel is pretty much in the centre of nottiungham, right by the Victoria Centre, and in a frankly excellent location. The only downside is that it's very tricky to get to by car and, once you've got there, the few car parking spaces that they have are extremely expensive. The...
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Dear Ian_New,
Thank you very much for your recent review of our hotel, we greatly appreciate all feedback especially feedback like yours.
I am delighted you enjoyed your stay with us, particularly the excellent location of our hotel. Unfortunetly due to our excellent city centre location it does make it a little bit more tricky for guests to find us,...
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We stayed here for a weekend as a couple using tesco clubcard vouchers. We thought that as we were using these we would be given an old room however this was not the case.
The room was lovely, very spacey, very comfy super king size bed and clean. Breakfast in the morning was beautiful, couldnt complain about anything. All the...
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Dear Nichola S,
Thank you very much for your extremely kind post about our hotel on tripadvisor.
I am delighted to hear that you found your room to be of a brilliant size and standard and that you throughly enjoyed your breakfast the following morning. All our staff work extremely hard to ensure your stay with us is perfect, so...
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This stay was for our wedding night, upon arriving to the hotel we were greeted by the friendly concierge staff. When we went to check in we were seen to right away, the staff were very polite and friendly. As it was our wedding night Emily the young girl on reception upgraded our room for us I cannot thank her...
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Dear beaglep123,
I would like to take the time to thank you for the excellent review you have written about our hotel on tripadvisor.
I am thrilled our staff could provide you with such a high level of brilliant customer service ensuring your stay here with us was enjoyable and relaxing. It is always great to hear how much our...
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Great stay for 2 nights over new year, staff excellent and breakfast best we ever had at a hotel with steak and gammon, only down side was a really pokey room with the most loudest radiator and on 6th floor it was a trek up!!
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Our family went to Nottingham during Feb term break and stay for 2 nites in Hilton Nottingham.The room was newly renovated but the squeaky floor sound is my first time on my Hilton hotel experience.It's obvious this hotel is a conversion from and old building but that should not a an excuse for the squeaky floor sould every time we...
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Dear Rashdan R,
Thank you very much for your recent post on tripadvisor about our hotel.
I am thrilled that you found our breakfast quality to be of an excellent standard aswell as our brilliant city centre location, I am however disappointed that you found the floorboards to be a bit of a nuisance and i would like to take...
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Just spent a 4 night break here and was impressed by service, quality of bedding, towels & room furniture. Heating radiator & shower worked as they should. Very clean & comfortable. However, my room was tiny, room 259, view was non existant, and £100 per night for B & B. Breakfast was good on food & service, taken on a...
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Dear sk93rh,
Thank you very much for you recent post about our hotel on tripadvisor.
I am delighted to hear that you were impressed with the level of service we provide you with, the cleanliness of our rooms and the excellent location of our hotel.
I am however disappointed that you found your room rather small and would like to...
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I stayed here for one night as we were attending an event at the arena. We got a great deal at £60 bed and breakfast and were over the moon when at check in were told we had been upgraded.
Our excitement at a free upgrade soon disappeared when we entered the room. 50% of the lighting in the bathroom...
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Dear ellidhdavid,
Thank you for your recent post about our hotel on tripadvisor.
I am pleased you found the facilities within the hotel to be of excellent quality, especially the food within the Nicholson's restaurant. However please accept my sincere apologies with regards to your disatisfaction with the room you were given. I have passed on your comments to our...
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The customer service here was wonderful.The concierge staff were so welcoming and helpful.Nothing was too much trouble for them.The staff in the restaurant were so polite,friendly and again, nothing was too much trouble for them.The food was also wonderful, better than any other four star hotel I have stayed in.
I will be booking with this hotel again.
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Dear Laura E,
Thank you so much for your extremely kind review of our hotel you have recently posted on tripadvisor.
I am delighted to hear how much you enjoyed your stay here with us, especially Nicholson's food and the helpfulness of our staff. I will ensure I pass on these comments, so all our staff are aware of the...
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248 Reviews
54 Reviews
348 Reviews
